I wonder how many students might be harmed by a mistake that wasn’t theirs? Especially those that parents without SSN. This seems so unfair. Please fix it as soon as possible, deadlines are approaching.
@exprigo9 ай бұрын
Literally even when we call they say call back in a few days. Some schools don’t give us a few days.
@grenks757 ай бұрын
And we're STILL having trouble. I've completed all the documents and finances now my parent just needs to sign. We can't sign it because when we enter through his account to sign it, it gets a verify identity information error that can't be bypassed. He's using his ITIN as SSN and it just says invalid SSN when updating info. Wth am I supposed to do?
@markhernandez12336 ай бұрын
@@grenks75im literally have tis exact same problem rn
@renhelsing6 ай бұрын
@@markhernandez1233 we're ALL ON THE SAME BOAT, MAN THIS IS DRIVING ME NUTS.
@char.ger-33216 ай бұрын
@@renhelsing same been stuck like this for weeks now xd
@ivanbaltazar33739 ай бұрын
Hopefully you find this helpful! When you get to step 3 and it says “info needed “ click on it and it will send you back to required “ssn” what you wanna do next is click “back” on the top left of your computer and it will send you back to step 3 and scroll down to continue and it should be able let you continue to the next step. It had worked for me right now.
@margaritalopez19079 ай бұрын
God bless you. you are a bigger help than the help service.
@Nazli-td5js9 ай бұрын
omg thank you so much!!! this really worked for me. I took almost a month trying to make my mom an account. never felt so relieved😭
@Bibinct8 ай бұрын
Literal ANGEL!!!!
@breadjesus82898 ай бұрын
I LOVE YOUU
@karenmendoza49658 ай бұрын
Thank You !!!!!!
@KevinMartinez-q5d10 ай бұрын
LItterally doesnt let my dad make the accoint. It takes him all the way back to ssn and then doesn't let him click that he doesnt have one. You guys have made it so difficult on us. There are deadlines on scholarships that are passing by because we can't get this done.
@LauraPerez-iy7mb10 ай бұрын
i have been trying since January 31, i still cannot do it.
@EmilioVargas-wn5te9 ай бұрын
@@LauraPerez-iy7mb any update?
@GusJuarez-kf2dc9 ай бұрын
Put all zeroes on the SSN
@GruvLine9 ай бұрын
its not working - shows that its invalid response @@GusJuarez-kf2dc
@exprigo9 ай бұрын
@@GusJuarez-kf2dcdoesn’t work like that anymore
@abrildelgado79519 ай бұрын
My mom is from Mexico and when I try to submit her address it says there is a technical issue. I called the staff and told me to make her a FAFSA account, still, her address can not be submitted. I'm really getting stressed, my college deadline is on March 1st, PLEASE FAFSA FIX THIS ISSUE, A LOT OF STUDENTS ARE HAVING TROUBLE AS WELL!!
@valeriagarcia44698 ай бұрын
Hi did u get this fixed cuz I also have this issue??
@bruceperez18018 ай бұрын
damn same issue with me.. is been a month and still the same trouble.
@johnWTF_177 ай бұрын
@bruceperez1801 same for me
@evelynbautista81556 ай бұрын
You guys can put your address for their address and then change it once the problem is solved, I talk to one of the agents and they said it was okay to do that.
@Jackduckquack6 ай бұрын
Hey, use someone else's address in the United States like a family member's or friends. This is what the Fafsa people told us to do. Hope this helps.
@LauraPerez-iy7mb10 ай бұрын
if anyone sees these comments, please know that the form does not allow to continue if you do not provide with a social security number, if i leave it blank, it says it cannot be left blank, if i write zeroes, it says it is invalid. Either way it does not move from that page. HELP! It is so hard to do it now. You should have left it like it was.
@lvalbert-v112510 ай бұрын
put in zeros
@yanethcaceres751110 ай бұрын
It doesn't work it's invalid. I'm going to call@@lvalbert-v1125
@MarthaMartinez-xw7qg9 ай бұрын
the zeros don't work, everybody has the same problem, and FAFSA does not respond
@Lightbringer-9 ай бұрын
@@lvalbert-v1125my brother he said you can’t do that I tried and was invalidated
@yurisolano12499 ай бұрын
When you get to step 3 and it says "info needed " click on it and it will send you back to required "ssn" what you wanna do next is click "back" on the top left of your computer or the back arrow and it will send you back to step 3 and scroll down to continue and it should be able let you continue to the next step. It had worked for me right now.
@madamepalatine62959 ай бұрын
More than 20 days and we still waiting the account to be verified, terrible IT department who created this mess. Instead if helping you are affecting us.
@CesarDeSouza-l1p9 ай бұрын
Me too, 10 days waiting for my account to be verified. My daughter form is done but she needs my signature.
@issacgrizi28825 ай бұрын
@@CesarDeSouza-l1pwere u able to sign it ?
@lorrainesenior1659 ай бұрын
i just cant go any further after i click my child invite, am unable to see my child application after i clicked get started. it keeps taking me back to the previoius year 2023-2024, i need 2024-2025. PLEASE HELP DEADLINE IS APPROACHING for school I have been trying from january 4th 2024 and still cant get in to see the exiting form for my child.
@karenjimenez38227 ай бұрын
did u ever figure this out, i’m on the same step 😭
@arelydelaluz84876 ай бұрын
I'm stuck there too and it due tomorrow 😔
@lisgarcia-od6zt4 ай бұрын
I'm still on the same step! I hope you were able to make it before the deadline! If you did, could you help me in how it worked?! I'm struggling in that step cause my mom can't access the form after i sent the link.
@jenniferjuarez5958 ай бұрын
I tried calling but they would hang up, so I kept calling every single second until I finally got through. by the way, call the English one the Spanish won't work, also don't tell them that you will translate for your parents because they are going to tell you that they can't allow that, so instead train your parents what to say, here are the questions they are going to ask: 1. what's your name, spell it out(only they ask this when they don't understand). 2. What is your birthday. 3. what is your email. 4. What is your phone number. what id did with my mom is that I first made her practice all the answers and wrote them down for her and when she forgot I would whisper to her how to say it and then she would say it through the phone(make sure they are the one that is saying it because then they wont let you answer for her). by the way, make sure you have the account for them first and once they verify you through the phone you will get an email, and that email you just have to send them the documentation they ask for. By the way, I just sent them in today now I have to wait. update: my parents just got verified!!!! Update: It’s been a few weeks or a month can’t remember forgot about this post my account processed or finish know I’m waiting for my college to receive it 😁😁🎉🎉
@sandyn38168 ай бұрын
What number they call ?
@jenniferjuarez5958 ай бұрын
@@sandyn3816 the one that shows up when it say you need to verify
@ntdghxst33037 ай бұрын
Hello Jennifer, when you send documentation by email, did you just take clear phone photos and submit them to their email verification recipient as if you are sending emails like normal? If so, what did you write in the subject line, should I write my name?!
@jenniferjuarez5957 ай бұрын
@@ntdghxst3303 well the information was sent thorough my parents emaiI I scan the documents or id they ask and send it to them I made sure everything was clear and readable. Oh by the way I sent to emails on the same day first I email it separately and then I read that you where supposed to forward it to them on the same email. If you want you wan put you name but if you do make sure it’s the persons name that is getting verified. I can’t remember what we put for the subject and I can’t check since it’s was through my parents account. If you have any more questions you can ask by the way I already have my account processed s or it’s finished and they just need to send it to the college.
@jenniferjuarez5957 ай бұрын
@@ntdghxst3303 yea I took clear photos in the file app made sure it clear and readable we sent the email on the same day the first one was to the same email they told me to sent it as it where a normal email and I realized later that they where asking to forward it to them so then I did that. I can’t remember what we put in the subject line since it was in my parents account I can’t access to see it srry. I would only write the name of the person that needs to be verified but I didn’t do that. If you got more question you can ask.
@bbwing2210 ай бұрын
where do you submit the signature after all form is completed?
@rabies45366 ай бұрын
This omg
@florentinrovira638010 ай бұрын
The form will not allow me to fill out my portion of the form(my son already filled it out before hand.)
@jisanlee236010 ай бұрын
Your son might have been classified as 'independent,' and doesn't need further information from his parents, you.
@jakepanza236210 ай бұрын
@@jisanlee2360 is that bad?
@sgbrospressurewashing9 ай бұрын
Any idea how I can add my spouse information on the 24-25 fafsa form? He does not have a ssn. We have tried putting all zeros but still the system doesn’t let us move forward. I need help to see how we can overcome this since the form is requesting his info since he is a contributor
@myles34789 ай бұрын
Any fixes
@Melody207769 ай бұрын
Thank you ma'am Taylor for this insightful content. I've been looking way to apply for a FAFSA form as a Nigerian, but it seems impossible. Please ma'm, your help will be highly valuable and appreciated by me. Melody.
@Carmeno0510 ай бұрын
My FAFSA submitted on its own with one of my parents signature and is still missing the other parent.
@Rx_zolpidem10 ай бұрын
When I get to ‘Identification Verification’ it says We re unable to display identity verification questions for you. Select "Submit" to finish creating your account, and follow instructions on the next page for verifying your identity. And it tells me to close and start again
@eduardojrcarrasco635510 ай бұрын
me as well
@emiliematute10 ай бұрын
me too
@Michelle_200310 ай бұрын
@@emiliematutedid you guys find a fix ?
@florencia37679 ай бұрын
Same thing happened to me. I managed to submit it and got told my parent had to email with documents proving their identity but they still haven’t gotten back to us. When I called they say that individuals without ssn can’t make an account at the moment…
@FervvR9 ай бұрын
This happened to me but I was able to make the account, I think u have to choose a specific answer because they have to “VERIFY” THAT it’s the parent trying to make the account not another person.
@JS-108 ай бұрын
Doesn’t help when I can’t even access my parents form even though I sent them an invite smh
@bombastick19638 ай бұрын
Make sure every detail in the invite is EXACTLY the same as your parents information under there account go through each and every single letter and double check
@char.ger-33216 ай бұрын
@@bombastick1963 everything on my form was correct and i sent the invites but i still cant see them on my parents account been like this for weeks now lol
@jennifercoleman44009 ай бұрын
My husband is not a US citizen and does not have a SSN. My daughter and I are US citizens. It is impossible for my daughter to complete her FAFSA form because every time I try to invite my husband to contribute, there is an error message saying that his SSN is already associated with another account. This is impossible because he doesn't have a SSN! We have been trying to fix the problem or speak to someone who can help us for the past three weeks. Adding all zeros to his SSN doesn't work. Live chats haven't helped. Emails haven't helped. The call center is never available. Please, please, please fix this problem.
@ValeriaSandoval-df9pf9 ай бұрын
have you tried emailing them and asking for a case number that’s what i’m doing because my dad couldn’t create an account due to not having an ssn
@ValeriaSandoval-df9pf9 ай бұрын
and after receiving a case number you should get a follow up email (a step by step) it could take a couple of days to receive but it’s worth a shot!
@jennifercoleman27029 ай бұрын
@@ValeriaSandoval-df9pf thank you so much. I emailed them and put in two requests for help. I received two separate case numbers. They only answered one of them, but with standardized answers that were not specific to my case. It was not helpful at all. Good luck, I hope you receive better results than I did.
@ValeriaSandoval-df9pf9 ай бұрын
@@jennifercoleman2702 i’m sorry to hear that, they said it appears to be a glitch that won’t be resolved until march :(
@bernardomontiel54399 ай бұрын
Same fuck U.S department of education. Making it harder every year
@karladelacruz44627 ай бұрын
Mi hijo no ha podido enviar su aplicación de FAFSA por que sigo en espera del correo para verificar mi identidad, tengo mas de 20 días esperando ya envié toda la documentación solicitada, soy mexicana y no tengo SSN, ayuda por favor, se le acaba el tiempo FSFSA El Paso Tx
@jenniferjuarez5957 ай бұрын
Trata de llamar de nuevo y diles que lla se pasaron mas de lo normal con la de mi mamá se tardo una semana con un día
@diegoramos97679 ай бұрын
m having issues on getting the portion of my contributor side it wont let my parents access their portion of the form anyone else facing the same issues?
@christianpimentel14269 ай бұрын
I'm having the same issue with getting verification for my mother. I just hope that they'll fix this issue because now I can't fill out my mother's portion. It is absurd that the form got more difficult. There's a list from the Department of Education on the issues they're having. The issue with Parents with no SSN is one of them and has not been addressed yet.
@shez25277 ай бұрын
yes...not able to get past address verification page. Is it bcause my parents address is not of US
@MehmetGerz-xi6fy7 ай бұрын
As a parent, I signed my daughter's FAFSA form electronically, but my wife is not allowed to sign it electronically because she does not have a SSN. It says to print and sign it by hand and mail it, but we don't know how and what to print. We can't do anything! It says Maryland has a priority deadline of April 1st. What is the last deadline? Last year we did not have this problem! This year FAFSA process is a torture!!!
@jenniferjuarez5957 ай бұрын
What that’s weird my parent don’t have ssn and she was able to sign electronically
@sshkvr4 ай бұрын
if my parents weren’t in the US in 2022, how should i apply their tax information? should i select “foreign country”? but they are already in the US
@sundayolaniyi9919 ай бұрын
I still can't complete my daughter's form because my spouse doesn't have SSN. Does anyone have a solution to this problem?
@Faiz25678Ай бұрын
I want to know my parents are not in the category to pay income tax so how can i apply for financial aid
@gadielhernandez611310 ай бұрын
My mum is an illegal immigrant but has a social security number, she can't get passed by the demographic section.
@gadielhernandez61139 ай бұрын
Okay I went to fafsa at my school and they told since they're not affiliated with immigration and since ur parent's legal status doesn't affect the student's eligibility for financial aid, put in the state u live and the month and year you moved to the US
@Skyluhz8 ай бұрын
bruh THANK YOU
@AnnaMonroy7777 ай бұрын
Thank you so much, same here! I went with my son to his college financial Aid department. They told me the same you mention here. I have a social security number, but I'm not permanent resident yet! So the lady said just I need to enter my first entry date to the country.
@XaganaBb7 ай бұрын
Im literally struggling and the employees are a pain in the bum :/ I am legit stuck.
@Lumity03979 ай бұрын
Does anyone had this issue I made my mom a email and everything and she doesn’t do taxes nor doesn’t have a ssn in the email did they ask you to call a number for it? And If one of you did what did you had to do?
@jackiereyes93909 ай бұрын
so you need to call the number and you just need to do an manual identification so show a proof of ID or some type of bill that has their name on it. call in the mornings cause or midday any later they might not even pick up
@Lumity03979 ай бұрын
@@jackiereyes9390 thank you!
@TaniaGarcia-i3p3 ай бұрын
i been traying to fill it out for thr last 3 moths it just makes it impossible i called been on the line for 3 hrs no response and no one has called me
@justinelei50067 ай бұрын
Why do you think my noncitizen parent will have a valid US phone number? I have helped her created her FSA ID, and you still need lots of contact information,fine. But my mother IS NOT A US CITIZEN, WHY WOULD SHE HAVE A US PHONE NUMBER? It still can not get through whether if my mother put 0000000000 in the form or put her foreign phone number. This is just complicating the process for all students applying for financial aid, I really don’t understand why it has to be this way.
@Amy-sy6pp6 ай бұрын
True mine did the same it says North American numbering plan my parents don’t live in the US I’m so pissed about all these fucking rules
@Amy-sy6pp6 ай бұрын
So what did you do for the mobile number did anything work for you ? Because of that my parents id can’t be created
@t0qst2 ай бұрын
Does anyone know if I can put my guardian instead of my parents for this? Asking for a friend.
@DaPenguins13 ай бұрын
my mom has to put her legal residency date, which she doesnt have one, so i cant really do my fafsa form, can someone help
@vanii45227 ай бұрын
i can’t verify my parent’s identity even with their ID 😞 i’m stressing
@rosaflores787210 ай бұрын
Buenas tardrs no puedo continar dando mis datos rn esion de cuenta para firmas como madre de mi hija estudiante cuando pongo el numero de seguro q me envian no me deja continuar me dice error,como pueden ayudatme.llamo y no responde en fagsa o me dejan espetando en l8mea por 40minutos.
@opemipoadebayo4685 ай бұрын
Such a pain. Why bother change to something so complicated and incompetent. It take a long time to send an invite and the link doesn't even work. Even though all info matches. Why even use address as an identification when they have to create a unique FSA username?
@Justin-s2s4g7 ай бұрын
es una locura , no hace nada el gobierno por corregir este problema que puede dejar a miles de estudiantes en el limbo. estoy estresado con esta situacion, quiere ayudar a ami hija y no puedo.
@liliagama38157 ай бұрын
EN NSS SE PONE 0000000, Y SE DAGUARDAR, EN MI CASO PIDE UN NUMERO DE TELEFONO DE USA, NO ME LO RECONOCE DE MI PAIS, ALGUIEN SABE QUE SE COLOCA AHI
@Youtubealgorithimagent525 ай бұрын
This video was pointless I don’t know what to do anymore my counselor just keeps sending me home saying once i get the gmail just fill out the info and we do and it keeps saying it isn’t completed
@maylasantiago76696 ай бұрын
My parents live I Brasil. Even though my mom ID was verified ( after 25 days), she still cannot sign it because my form is not showing up to her 😢
@yaradepina83646 ай бұрын
I had the same issue, what I did was start the form on the parents side first and then completed my side afterwards
@maylasantiago76696 ай бұрын
@@yaradepina8364 thank you !!!!!
@justbrowsing105 ай бұрын
@@maylasantiago7669did it work?
@ireneamaru119310 ай бұрын
My parents are deceased. Is my husband will be the contributor?
@rmscott2610 ай бұрын
If you are married, parents as contributors are not required. Yes, your husband is your contributor as well as yourself.
@InsideRainDrop4 ай бұрын
My parent is a citizen, it just wont allow them to log in
@califlorida52102 ай бұрын
24/25 FAFSA is being called ‘Simplified’ …. it should called ‘Complicated’ … nothing simple about this new FAFSA! 🙄😬