How I dealt with employee theft, the systems I put in place and lessons learnt | LNN

Are your employees stealing from you because you pay them less or that is just who they are, greedy and ungrateful?
Well, Just like Anne, majority of the people have experienced employee theft and unfortunately, some of the people who are stealing from you are the ones you trust most
On today’s episode of LNS, we are rebuilding the way we run our businesses, the systems to put in place, lessons learnt, and why you need to pay close attention to your business
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[@balancedviewpoint7418]

Great conversation somewhat different from the usual guests our icon has been treating us with. The ingenous guest selection criteria you adopt Lynn, is top notch. I salute you. You are creative in knowing how to spice up and surprise your fans with unique guest menu that cuts across the societal spectrum. This is what gives you a global appeal Lynn. No discrimination or class favour. That expertise can only be excelled by Lynn our Kenyan Queen. Well, on today's subject, I have few tips to share having worked for top multinationals, run a big company with several employees, run a restaurant and accommodated tenants that were running Butchery and hotel businesses too. My diverse experiences gave me key understanding of what Ann went through and here free to share the causes and remedies too. 1. Stealing by servant is caused by several factors not one: (i) Weak systems (ii) Habitual thieves (iii) Existing loopholes (iv) Absentee or naive business owners (v) Non-payment of salaries/wages (vii) Proprietors unprofessional conduct (vii) uncomensulate salary/ Wages 2. Remedies or deterrents Having stated the causes of stealing, the controls or remedial measures are as follows. (i) Do not start a business if you don't understand the ropes. Do intensive research and prepare a business plan with proper guiding cash flow projections. ii. Every business MUST have a startup capital with atleast 6 months operational funds to develop it. This shall include salaries and contingencies iii. Every business idea is started with a growth projection in mind. As you grow in returns, improve your staff salaries or wages commensurately. Otherwise if the workers realise that their hard work is fattening your bottomline but they themselves are struggling as the economy worsens by day, they start developing ideas on how to steal from you or diverting your clients/customers elsewhere. iv. Cheap is expensive. If you start a business venture, be intentional to employ those that have passion in the same business or have experience on the same. Such employees MUST be properly remunerated and if not, they precariously stand botched at any time from you. A well motivated and properly paid worker cannot steal. V. When running a business that brings in evidential income that employees know but you run short of paying them on time, their monthly bills cause them to start crafting ideas to survive, which ideas start from how they can benefit from within. Suppliers or cash handlers within the institution breeds the easiest ground to manipulate to their advantage. Any idea on securicor transit Heists?? vi. If as an employer, you are fond of misusing or insulting your employees or looking down upon them as they fully commit themselves to deliver on their mandate, they ingeniously craft ways of teaching you a lesson. Stealing from you is one of them. Any idea on how Asians treat Kenyan employees and how much they pay them including penalising them for anything broken/lost?? Having shared my professional and observation tips with you, it's incumbent upon you a business starter to adequately prepare with much consultations before kicking off. Such drawbacks are easy to avoid from the onset than lamenting at the end. Prevention is better than cure. Be blessed guys.

[@LynnNgugi]

Thank you so much for the compliment and for always adding value to our content🙏🙏

[@nancymwangi3129]

Thanks for the information

[@patiences.walutsachi3052]

Very insightful

[@lydialiyio1043]

Very helpful

[@joywanjalarejina6081]

Very informative 💯

[@flohMN1356]

All employers let's gather here.. With a notebook and a pen.. Good morning team LNN❤

[@Emmanuel967-c2m]

There's a problem in this country. It's hard to have a trustworthy and honest employees. Thing this is a country that lacks values.

[@mwasUK]

People don't want to employ and pay qualified people.

[@paulinemaina9695]

I had opened a shop 3yrs ago and employed my aunt to be running the shop since i was in the college. Our agreement with her were just simple, to always deposit the profits at the end of the day in my account. The first month was ok but as time went by she used to steal money from the sales she had made and order the similar goods from the same suppliers and stock the shop with her goods. She would sell her stock and leave mine on the shelves. The main reason learnt is that if you are a business owner, you always need to be there.

[@jacksonogwindi1653]

Camera are real good nowadays

[@kennedo254]

☹️ true you need to be present

[@joycegondwe9560]

But it's difficult to be there always. Sometimes you are tied up with family issues like funeral sickness weddings

[@musichub254]

This is what happens ukiandikana kwa smokie-mayai pasua. Mtu unamuajiri mnaaza poa after one month anaanza kuboil mayai zake na ananunua smokie zake anangoja mfungue kazi ukishaenda anaziitisha mahali zimewekwa. Jioni unakuja kupiga hesabu unapata peanuts while mwenye umeandika ameenda na faida yako yote🤦‍♂️

[@sheastech]

#1 reason is working with family can be VERY tricky. You have to choose carefully. Not all family members are the same. Sometimes an enemy is better!

[@jeddymoon3803]

Whether someone is paid enough or underpaid, wakuiba ni wakuiba tu some people are never justified with whatever they have

[@Kasweetie_254]

You're right tabia ni ngozi ,mwizi ni mwizi tu

[@ceciliahmwangi497]

Exactly

[@RachelNakachwa]

Very true, whether someone gets a salary as equivalent as the hairs on her or his head provided he or she is a thief they'll still steal. Thankyou Lynn for these all round guests, you never ever discriminate is why I love you. Rachel in Uganda

[@alicemacharia8738]

Oh yes, look at our leaders.... . Lol

[@ruthongeri5115]

That’s true!! Some people though

[@Kasweetie_254]

There's a lot to learn from this show and Ann is teaching everyone that business is business no matter what relationship you have with your employees, everything should be formal

[@LynnNgugi]

Absolutely ❤

[@teresanduta3456]

If you have no dream if having a business, and you have completely closed that door in your generations,then go ahead and steal,,but if you steal and happen to have one in future,you will reap what you sowed,,i work with my sister,and i decided to never steal,she may not see,but there is God in heaven who sees everything.

[@edwinshipz5183]

But I have worked with my boss for good 16 yrs n I have never steal from them , loyalty means alot.what helps me I take that business as mine and am accountable in everything I do.guys when u remember where u come from u can't comprise your daily bread.

[@nathannwokeforo6969]

Wish you luck to start yours

[@AboveandBeyondAviation1]

Wishing you great success and blessings in life for your honesty. I have a guy ako hivo, though he has worked for me for 3 years now.

[@suzzanepinky2072]

it is just sad how people bite the finger that feeds them. We are recovering from what we have been going through in the business sector. Employee theft is the biggest enemy of any employer

[@ring-tone278]

One did not open a business to be spending time in court but to make money. If you have to spend your time in court just because you opened a business with employees who have no sense of integrity, you might just as well close the business. Go into consultancy where you can work solo and still make good money. No employee hustle with dishonesty and stealing.

[@parrotfish1988]

Having been in business for 14yrs now running a sales shop...I have had my employees for over 10yrs but I still found them stealing.I pay them very well including free housing with water and electricity,have been there for them when their kids go to school,when sick I come through for them and many things...but I still found out....they were stealing. Basically what I would say always be there...i have audio cameras all over the shop and incase i am nor there...i review each day or have it live from where I am. Cameras do wonders...more than you being there.

[@AboveandBeyondAviation1]

Yeah, cameras are really helping us

[@FlamingOakHRConsultants]

Waao

[@Blessedone349]

Wow

[@ring-tone278]

One did not open a business to be spending time in court but to make money. If you have to spend your time in court just because you opened a business with employees who have no sense of integrity, you might just as well close the business. Go into consultancy where you can work solo and still make good money. No employee hustle with dishonesty and stealing.

[@derrickringtho2563]

She is confident, soft spoken and i like the fact that she speaks from experience which resonates with almost everyone.. We all start up side hustles that end up failing and we ask ourselves where did it all go wrong.. Lovely conversation

[@shamishome]

Am here and i just removed one of my employee from my shop ummm she was now starting to sell her products in my shop ,,the same items as mine ,copy my designs, my prices everything I was so heartbroken 💔, I taught her everything so that we can run the business together but am 28 and she was 38 maybe the fact that I was young but I thank God 😢

[@rachealkibaiya7593]

My friend has gone up and being brought down 4 times by empoyees over 20years time. My sister quit her job after covid and started taking care of her business and can not imagine b4 and after....

[@marybelle1385]

For those who stay in imara daima. 😅you know how mzee wa butchery ya nambaz operates. None of employees is paid ukikatiwa nyama the mze is the one who collects cash. Weeeuh now i understand him

[@dkarunga]

This is the best interview for the people who want to start business thank you Ann for sharing your true story

[@reine924]

Losing money in business is painful. I have been there a number of times and I'm now scared of biasharas. I have run a hardware shop, done farming and tenders with people. My last awful experience was early last year when 300k drunk water after a seller sold me faulty computers. Todate, this person has only repaid 130k😢 Once I'm back on my feet, I'll stick to investing in land, my Sacco shares, MMF etc. The rest will be investment on myself; travelling etc. If all the capital I have lost was in a Sacco, that would have been 2.5 million bob and an annual dividend of 300k which I would prefer to invest in something like land in one of the rural counties than try biashara tena. The pain of losing your hard earned capital can kill you!

[@VCwaBaringo]

That was terrible, but am glad you are sharing...it teaches others

[@ann7861]

Ann Muhia great words for entrepreneurs. 50th Law is an awesome book. True business/entrepreneurship is a journey. Thank you Lynn

[@2010mamama]

My advice for anyone who want to resigned and start your own businesses is Work hard on your fortune as part time before u quit the job you're doing Let your current job be the stepping stone toward your fortune

[@nathannwokeforo6969]

It depends on the type of business. Your presence is important.

[@LynnNgugi]

Good morning team LNN What is your take home from today's conversation with Anne? You can reach her on TikTok at Unprepared to Entrepreneur Our episode is proudly powered by KINGS DEVELOPERS LIMITED. If you are looking forward to having an apartment, please contact our credible partners for affordable, midrange, and high-end housing. They also have flexible payment plans. Always remember you can be the next homeowner! Visit them at Prism Towers or reach them at (254) (0) 700 090 060 for further details. Email: [e-mail] Also kindly check their website on www.kingsdevelopers.com for their amazing projects. To share your story with us, send a summary to [e-mail] or [e-mail] for consideration. Thank you so much for watching🙏

[@stephenmwangi4866]

Another lesson learnt.. doing business in a right way..contract, job description, compliance and trusting the process..not greed oriented... Good work Lynn ❤❤❤

[@DRventura333]

Be present. Be Compliant. Be knowledgeable. Be Professional. Know the Business. Understand Finance. Security. Document Everything.

[@douglaswamburu708]

I live and work in the UK and never in my working life watched such an insightful topic. Anne Muhia is just an educationist on matters business.

[@mercyk2672]

I just learnt that making employees sign a contract is very important. Also, having rules and policies in place. One of our employees retired and me and my siblings were grappling with many legal issues that could arise like insurance and retirement benefits. We want to do the right thing for our employees, so we're trying to establish something like a retirement package for them after their years of service. We're a very small family business, but we don't want to deny anyone their right.

[@deirdreenlunyagi2601]

Hi Mercy that is nice...I do HR consultancy. In case you need help in labor compliance I can help you with it. Thank you

[@mercyk2672]

@@deirdreenlunyagi2601 will keep that in mind

[@mutaicharleskipngeno133]

This is good insight. I closed a restaurant because of employees theft. I really wanted to have a side hustle. I remained repaying the loan i had taken from my salary.

[@Zero_Transmission]

Invisible hands in business is very bad me I had a medical center when got pregnant with all the pregnancy hormones I slowed down on tracking my business. The clinician could work on patients and tell them he will bring them medicine at cheaper prices rather than buying from me. He even started doing home service to clients rather than coming at the clinic before I knew it I had lost everything and to make the matter worse he open his clinic right near where mine was

[@feimohach]

I believe its our culture as Kenyans kuiba tu, i don't know wapi people dont steal, i think we should do a sensitization program, ask even a foreigner they know sisi mostly ni wezi, and we have good people as well. Nice one Lynn

[@silentent727]

As a businessman I hv learn a lot thanks lynn n your guest

[@maishautoparts1858]

Most employees nowadays are greedy irrespective of how much you pay them especially generation z. I fired 5 unapologetically and now I work for myself. Sitaki sarakasi tena.

[@pollynjogu]

I totally agree with you . The ones you trust are the worst. It's not being paid less it's just greed and especially wanting to live above their means.

[@maishautoparts1858]

@@pollynjogu Exactly.

[@LynnNgugi]

Umeamua😂😂😂kaende, kaende

[@maishautoparts1858]

Wakwende. I started alone and I can do it alone. Saa zingine ni poa employees wajue you can work by yourself.

[@PeerLinkInitiativeUganda]

You need to put in place systems and get other staff for sustainability. You will break down and need other people to work with

[@nakaddutracey5797]

Lynn, you have been a blessing ever since I came across your videos they have helped me a lot.

[@Terrygycery]

My foolscap is full of notes taken from what I have learned from this conversation. Thank you so much for letting us learn from you.

[@Lizzie607]

Very well articulated and relatable discussion. Thank you.

[@glslatifahnsubuga51]

It’s another wonderful day we thank God for the gift of life.

[@daveparko3519]

A very interesting and eye opening conversation in 2024. Thanks Lynn for all these amazing guest you bring on your channel.

[@lauraongeche1]

Very good lessons learnt here. Everytime you have a guest i know its learning time. Thanks Lynn for this platform.

[@ruthg.5915]

Wonderful content, advice and top notch educational stuff, thank you Lynn for what you are doing, and keep up!

[@coachmuthoni]

Insightful. You are just a God sent entrepreneur. You are so selfless with your knowledge. May God expound your territories

[@musiimentamoreen8]

Woooow Lynn every year is coming with great lesson thank you so much God for Lynn and her team including me yes i give my self credit have been here and i will be here for the rest of my life am here to stay oooo❤❤

[@Jenscloset254]

As a business owner I'm unlearning bad habits and learning new things, because it's not easy to have a truthful employee but when you get one try as much and appreciate him/her. Will check out the shank tank and the 50th law by 50cent, thank you lynn for this great interview.

[@jeddymoon3803]

Let me take notes before I venture into business in the nearest future..

[@itsme4322]

Hi another day to get inspired... I do follow this lady on TikTok and she has really great advice I love her

[@EmilyChebet-sn2qg]

Thanks Lynn and Ann this show was meant for me in particular . Have taken notes

[@user-ot3es9pp4m]

Good morning, thanks for the incredible life lessons following from Kingstone Jamaica.

[@lizmukui2369]

Big lessons here and I just love Anne's eloquence.

[@cynthiagachoka7736]

Good information Lynn. Thank you,am in business and I will surely use Ann's advice and page.❤

[@mariahmhina]

This arrived at the right time, thank you Lyn😍

[@amedeogikonye4694]

This is the best story i have listened to as it appeals directy.

[@joannemarley9925]

Good morning Lynn fam ❤ we thank God for 800k🙏🙏🙏road to 1m guys 🎉🎉🎉🎉🎉🎉🎉 here to listen and learn not to judge 😊

[@Odhis_Mwafrika]

Big lesson learnt. Humility is Key in day to day life💪🇰🇪. Big up manzee

[@farmwithbisase]

Lyn ameamua, we are learning from others . Great choice of guests. Keep it up.

[@anneamuguni9447]

Enjoyed the show..practical ideas from real life situations..thank you Ann and Lyn

[@mwendapoleee]

Guys if you’re doing business in a premises be the first and last person in your business place and spend time in your shop or wateva that way you avoid such cases,some people have businesses but an employee opens up and closes even the cash its the employee handling even restocking.

[@justuswaweru1703]

kenya wafanya kazi ni wachache,wezi ndio wengi

[@mercyobwoge8944]

Wow this story has inspired me a lot, iour gal Lynn mim navibrate nikiwa pwani ❤ I love your content so much it's therapithic

[@mapelaramafsi6701]

@Lynn Ngugi Please consider introducing sub titles in your platform for your international followers. I love your shows but yeey, the language barrier becomes a problem.

[@ckombe00]

Right! I love love watching all her videos but when they start speaking Swahili it’s like ahhh 😂😂😂. I have to call my mom for translation.

[@faith1708]

Just click on that cc

[@jacklinengugi8509]

Great show, I've learnt a lot.

[@toweranyondo2406]

Lyyn you will be the next female Kenyan to hit 1M subscribers on you tube

[@lucilleparker8827]

Anne has given us some very useful and inspiring tips and if she so wish to hold more and charge for it, this talk can benefit lots of people in business and those aspiring to start one in future 🎉 just love love ❤❤❤ and full admiration. Thank you Lynn for bringing her to open our minds and instil positive vibes in 2024😊

[@collettumbo8972]

What a great show!

[@emilymn4468]

Gold! Thank you Anne Muhia.

[@sheastech]

Very helpful and insightful. 🎉😊

[@Millie-tx9pd]

I have learnt lot. Thanks Lynn❤

[@gospeltunez5123]

A very great show... Today's guest is well spoken as our therapist Triza

[@user-sr6jy4wn7b]

Lynn connect me with that lady..she is a God sent

[@Kasweetie_254]

Some employees are just thieves,ikiwa kwa damu hawezi acha kuiba hata umlipe ngapi

[@joshuakitheka3712]

Of course meat losses weight through process loss in the form of mince and cuts as well there is drip loss, but a gain this varies with the type of meat. Chunk steak & beef fillet loss is quite the same and for pork which has a higher drip loss than the beef. You will need a 3 day analysis to come up with the average drip loss which you can quantify as the allowable deviation.

[@harrietacham7542]

Thank you ladies for the impactful information, I had no TikTok account but I will get one now and follow u all.

[@taremwamoses802]

Big lessons learnt. Thanks for the presentation

[@cheryllovell9389]

Stealing is never justifiable. More dialogue is needed.

[@joycegondwe9560]

This is great. I have learnt alot. 2024 will be great for me.

[@user-jd2ke9fq5z]

Good conversation Lynn and learnt a lot from Ann

[@avrilnanjala1041]

Team strong let's gather with notebook this can benefit us tukifika home

[@seraphinekanyeru3639]

Yes, In business hakuna 'ubeste' everything must be formalized. Thanks Lynn, love the black❤

[@gabriellaali2760]

Great conversation ❤very insightful 👏

[@edwinkaris9602]

very nice topic..ive faced the same challenges on my small businesses,..actually i am building software solutions on this challenge to counter it.especially on the area of prompt inventory reports, cash balances ,debtors,creditors.. this gives the entrepreneur an audit of general trajectory of the business..actually i came to realize cost accounting/management accounting is my best knowledge base i ever gained from my CPA course,, very valuable and practical

[@travelnewplaces]

Its really educational.i learn alot from your videos kudoz

[@emilyonyango3650]

The idea of acquiring an ongoing business and keeping the current employees was already a red sign. But she was also in a critical situation, having just delivered. I must say my businesses did well with Kambas and Luhya ladies. Before my younger siz took over and that how it died.

[@lovedbyjesus4882]

My friend employed a luhya girl for many years and at the end she brought the business down

[@zuzilezungu5899]

Insightful lessons 🎉

[@jeddymoon3803]

Here to show some love..Welcome all

[@pauline2604]

Lessons galore!

[@muthonim2905]

Lynn your wonderful show and influence is impacting the continent. Please get subtitles for Swahili (and kikuyu) - your fans are really crying out!!

[@catherinewambui4595]

A great show ❤ Thanks Lynn for another inspiring story.

[@MartinOjuka]

This is very relevant information for any entrepreneur. I suggest we have Makeup by Rose on the bench. She has also gone through the same... If we can hear more of these stories and most importantly, how they have mitigated these challenges. Thank you, Lynn, let's also hear from Makeup by Rose

[@mercykamau9444]

So insightful ❤

[@Judimasinde]

Responding to how we should treat our employees, im of the view that many smes in kenya operate "juakali" other than from an intention to create impact. Impactful businesses value, create and expect transformation. They expect accountability, transparency and results from their employees, to be able to impact their customers and the community. Employees should be engaged and treated professionally to be able to deliver results which drive business growth

[@JANEMNICK]

Never think your employee are your freinds.

[@wangarimbuthia]

A great interview

[@annenimo5171]

wow wish i saw this before i opened my businesses,imgne pesa yote ya gulf i opened 4 businesses wine and spirit kwanza,alafu makarao hadi kuexchange magari ndio wakuje kuomba pesa yet you have all the documents, and all of them ziliisha within an year kumbe sio mimi pekee.The biggest lesson i leant is never mix family with business kiliniramba,have a system like Anne said so you be quick to sense if things start to go south,never open a business that yourself cant do,feed your business and do 90% work if your serious.Anyways i learnt money lessons and next time am wiser.

[@sinyanyasulu7970]

I have learn alot thank you ❤

[@Kasweetie_254]

Congratulations 🎉🎉🎉 804K sub , hurray 🎉🎉🎉🎉

[@journeys.and.stories_haven]

Wueh, the butchery part is the most annoying part for me. Someone wakes up so early to steal from the hard work of your investment and sweat. Bila aibu! Well done Ann for good lessons learnt here. No business is easy. But good strategies are important. Thanks @team Lynn. ✌️

[@alicejuma]

Ati stealing was part of the JD 🙆‍♀️ 😮...Hii ni eye opener, thanks lynn🙏

[@pashwa3681]

@great job/content Ann and Lynne

[@suenderi5835]

Beautiful Show ❤❤Nimechanuka kibiashara 🌹🌹❤️❤️🙏🙏

[@stellawangari5075]

An employee told me..she will be selling wigs to me at a cheaper rate from a wholesale shop,i refused because i knew i wouldn't want the same thing to be done to me.........some clients are greedy though...but whatever you sow you shall reap

[@FlamingOakHRConsultants]

Sad

[@eemedavid5717]

Never thought of tik talk, maybe I check in to follow Ann and Lynn

[@steveraymuhatia8083]

Ann.. You are strong!!

[@samkimani5426]

Good information from Ann

[@lilianmaweu4398]

A thief is always a thief. You have reminded me of a lady we had employed in our business collaborated with guys who called themselves "kanju " shared the token sent by my husband while he was at work with them and shared the information with an employee we had who passed the information to us.

[@AGRI-FORMULATE]

Employee theft is real. It is mainly done by young people. I experienced the same, wueh! It was a very bad experience...

[@estermgata9617]

Hello Lynn, You are looking great 👍