How Singapore Airlines Lost My Luggage: SQ961 CGK-SIN Flight Experience

[@FlightTravels]

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[@fullofhate7034]

FlightTravels im every sad u lost ur luggage :(

[@Lightning2659]

Awesome capture of a night landing in Singapore, Gavin! I remembered the time Narita airport forgot to load my luggage onto my ANA flight from Narita to Manila. It took days until I got my luggage back.

[@nick_roum]

Fantastic video as Usual Gavin! Practically perfect! Interesting to see that it had to be Singapore Airlines that mis-place your baggage for the first time! One thing I found about the video was that as beautiful as they were, the views on ascend were a bit drawn out. And also I liked how in your older (RvxKaz) Videos you featured a bit of the Arrivals experience at the airport. Otherwise Awesome video! And I'm happy that you got your luggage back fairly quickly compared to what could have been! Keep up the great work!

[@FlightTravels]

NikitaMusic Hi Nikita! Thank you! Happy you enjoyed the video as usual!By the views on ascend being drawn out, you are referring to the footage being a bit draggy? I've thought about your feedback on the arrival experience, I'll keep your feedback in mind though I have to be honest in that I'm usually too exhausted after my flight to continue my filming. Appreciate your feedback, thanks very much!

[@nick_roum]

FlightTravels Hey Gavin! Yeah that's right, they got a little boring after a while, especially once you couldn't see much of the city anymore out of the window. As for the arrivals, do what ever suits you, it's a just small thing that I enjoyed on your earlier videos and even if you don't add them I'm still a happy subscriber :) Hope you're enjoying your massive trip right now! Happy travels!

[@somatoil4u]

Great report Gavin. Singapore Airlines very closely guards their reputation and press and one rarely sees a peep of anything but perfection. It's refreshing to know they are human and get chaos from time to time like everyone else. Having your bag delayed is never fun, at least you were home as opposed to just arriving on holiday.

[@FlightTravels]

somatoil4u thank you for watching! I guess every diamond loses its sparkle from time to time. I appreciate you pointing out the bright side of things - it is indeed worse to be on a trip without luggage than back at home.

[@Michelle-je9jk]

I love SQ i have experienced SQ when I was 7 years old and it was awesome the kids meal are so delicious btw, You got lucky to got your luggage back! Love your videos :)

[@OwenTravels]

CGK Terminal looks nice :) sorry to hear about your baggage problem. The poor actions made by the check-in staff definitely reflects the image of the company. Anyhow, so happy to see another vid from you :)

[@FlightTravels]

Owen Nolasco Thank you for your feedback and concern. It was indeed not what I expect from Singapore Airlines!

[@94vrcommodore]

Good video like always Gavin. Sorry about the missing luggage. I once experienced missing luggage when I flew with Scoot last year as I arrived in BKK, I reported it was missing, but the good thing was it got delivered to my hotel the next day :)

[@FlightTravels]

Gordon French thanks for sharing your experience! Happy to hear that scoot got your luggage scooted to your hotel. Any idea how did your luggage got misplaced?

[@Flyspotter19]

Great video gavin! Sorry to hear about your baggage experience and some of the crew :(

[@FlightTravels]

Flyspotter19 Thank you for enjoying my traumatic Singapore Airlines experience! just kidding! Lol

[@TheSsalty]

I love that night or early morning approach into WSSS. Unlucky with the luggage mate. I'm surprised that SIA staff would make that mistake but hey, people make mistakes. Another good trip report!

[@FlightTravels]

TheSsalty thank you for watching!!! Yeah, even every diamond loses its sparkle from time to time! Hopefully that will be my last distasteful experience with SQ! :)

[@Louisa93able]

I like the objectivity of your assessments; you do not let a big problem - luggage, negatively affect your capacity to appreciate the good things about the flight.

[@FlightTravels]

Britt Unculus Thank you, happy you like my reviews :)

[@AT-zj8pg]

Yay!! finally a video of an original version 777

[@dusmany]

I had a very same bad experience with Singapore Airlines back in 1994, mine was also not on the luggage claim at the time of arrival in Singapore from Jakarta. Lost one day as I cannot attend the agenda there due to no proper clothings to wear. My bags were finally delivered to our hotel room about 15 hours thereafter, and this will not be forgotten for the rest of my life. It is true that many times Singapore Airlines cabin crew does not do their proper greetings during boarding of the passengers. This is why as since that time, we always prefer flying with Garuda Indonesia, where almost zero complaints on our flag carrier's superb service.

[@sleezysim1228]

Meh it happened to me with garuda as well though and was my first flight with garuda which made me pissed so still loved sq way more comfort anyways

[@chenruiqi8156]

i prefer both Garuda and SQ,but my fav is still SQ

[@nekopanda]

There's always traffic during take off at CGK. Sometimes it could delayed the flight up to 30 minutes. -_- Anyway, so sorry that you had to experience this uncomfy situation. Always love to watch your videos and your IG pictures :)

[@hendriktoch]

What a nasty experience you had, Gavin. But fortunately your adventure had a 'happy ending'. It was a 'good thing' that this happened on your return flight. I once lost a suitcase on a Delta Air Lines flight from AMS to JFK (or EWR) and this suitcase wasn't delivered to my friend's house, where I was staying, until three days after my arrival in the US. That was an uncomfortable start of my holiday. But despite all, you uploaded, as usual, a wonderful video; Thanks for that !

[@FlightTravels]

hendriktoch thank you for watching! I am horrified it took that long for DL to locate and send the luggage! I guess everyone has had his/her own horrifying lost luggage experience :) thanks for sharing yours!

[@TheDreamDynasty]

ITS A GOOD THING NO ONE ROBBED YOUR LUGGAGE THANK GOD

[@Mizella1976]

Awesome report! Did they offered to send your luggage straight to your doorsteps?

[@FlightTravels]

Mizella O'Stylinson heys! thanks for dropping by! :)yeah, they did send my luggage to my doorstep haha

[@Gameflyer001]

My dad went to Israel for his niece's wedding in 2010, and on the return trip to YYZ, his baggage never ended up on his flight. Apparently when the luggage was loaded onto the check-in conveyor belt, the way it was loaded on (wheels down instead of wheels up) meant that it somehow rolled past where the mechanism was supposed to direct it, and it ended up on a flight to CDG. After going through the process to get his bag back, it was put on a plane to YYZ and he was reunited with his bag, 3 days later.

[@FlightTravels]

Gameflyer001 it must have been a traumatic 3 days! How did you figure the baggage ending up on the wrong flight was due to the wheels down issue? which airline was it on?

[@Gameflyer001]

He told me that's what happened. I can't remember which airline he flew on exactly, but given that he was flying back from TLV, it either was EL AL or Air Canada. Regardless it is the same check-in crew.

[@dwisari9]

wuah been long time didn't looks and drop comment here....howdy Gavin? looks u already familiar with the traffic of Jekardah hehe.... btw that was bad exp if we lost our luggage. hopefully this is first time and the last one. have a good day Gavin, nice video as always ^^

[@flyguy905]

Nice! If you come to Canada, do you think you could do some reports about WestJet, Porter, AirCanada, AirCanada Express, and AirCanada Rouge?

[@FlightTravels]

flyguy905 well, hopefully! I do have one report on AC from SCL-EZE though! lol

[@sweet_piethi0078]

Hey! Really good! But problem with luggages! Headaches problems! Btw nice video!:))

[@FlightTravels]

Sweet_PieThi007 Thank you for watching!!! :)

[@maurits2639]

you are so lucky, my dad's carbon bike is missing, he arrived in amsterdam and his bike was still in Toronto, the total luggage is worth 7000€+!!!!! and it's still not retrieved after 3 days.

[@csifan90]

That sucks. I had a similar experience last month. At least you got your luggage back in the end!

[@FlightTravels]

csifan90 yeah indeed, what a relief to get back my luggage. I hope they located and delivered yours too

[@csifan90]

FlightTravels Yes they did. I just went to the baggage service desk and got my luggage back a couple hours later.

[@yoelfebrian]

Great report as usual, Gavin! well, i think the problem is with Jakarta's check in attendant, isn't it? But, it is not SIA if they cannot handle the customer complaint flawlessly!

[@FlightTravels]

Yoel Febrian thank you for watching! yeah, even if Singapore Airlines contracted its groundhandling in Jakarta, I still have to hold SIA accountable for my luggage problems as its customer. It was indeed tragic that the lost luggage services department in Changi was a real jungle too.

[@yoelfebrian]

yeah indeed. Sometimes they wont bother about your lost luggage and quickly compensate you rather than put effort in locating your lost luggage. well, in Indonesia it happens sadly, :(

[@mack5498]

Nice video i like it but please reply what happened to your luggage? Just asking sorry if im stupid :)

[@timberrr1126]

LUGGAGE TIPS 1, 2, 3, 4, 5, 6, 7 Tie three or four colored ribbons around the handle to your luggage to warn others that this is not their luggage. People grab luggage at the turnstile and take it home before you ever see it. Anywhere you put your bag, it could be grabbed in error. Example: overhead compartment, unloaded from the bus, at the hotel lobby, at the airport turnstile... These ribbons make your luggage different and EASY TO SPOT when the piece is surrounded by 35 other cases unloaded from the bus. Using 4 ribbons make it immediately different than other cases with 1 ribbon. Use 1” wide ribbons 14” long and not longer. Cut the ends at 45 degrees. Tie the ribbons as a sandwich, as if they were one ribbon. Use a man’s tie, a half Windsor knot for the best look. After it is tied on, the total length of the ribbons will be about 5 inches from the handle. This is too short to catch on anything such as rollers. Scissor cut trim the ribbons to cascading different lengths after they are tied. Put a drop of Super Glue at the end. If each ribbon is slightly a different length by 1/4” the color layers will all show up no matter how they drape. You can see these ribbons from 40 feet away. Perhaps tie TWO handles or RINGS top and side of the case. Tie using a HALF WINDSOR KNOT to the metal buckle ring of the handle. Learn Half Windsor knot tying: It is the 2nd example in this video kzbin.info/www/bejne/jmHcmWiogKdsoqc This knot does not loosen. Put your phone number on one ribbon using a fine point permanent Sharpie. Example: “Owner 454-333-7878” No personal name necessary. No address necessary on the ribbon. Choose one ribbon with an unusual pattern or fabric to really make it unique. The 4th ribbon could be black color. Stand by the output port of the turnstile to reduce the chance of someone else grabbing your piece. Tie your skiies, duffel bag, backpack and what ever else with matching ribbons-even your computer case. If you are a Travel Agent, you could hot gold stamp one ribbon with your name and phone number. Send them a set of ribbons, red and blue and BLACK to your customer as a gift. Record this gift in your database so you don’t duplicate yourself. Buy a gold hot embossing machine. Gold emboss your business name on the BLACK ribbon. Put the customer’s name on it if possible. Pleasant color combinations: Red, white and blue Chartreuse and purple and orange Orange and light blue Orange and yellow Gray and pink Green and yellow Red and Green Red and Gold Light blue and light green and white The 4th ribbon could be white, gray, black, tan Tip #2 Take a cell phone picture of the ribbon tied on. Then another picture of the full luggage piece. You now have a way to communicate “what it looks like” if someone is tasked with searching for it. You can show this picture to the searcher or attach a picture to your report for lost luggage. Take this picture outside in direct sun not under neon lights. Tip #3 Place a strip of colored duct tape on the inside lining to your case. Put TWO pieces in DIFFERENT places such as INSIDE a pocket to the case. If you dare, put your phone number DIRECTLY ON THE FABRIC Liner of the case WITHOUT USING TAPE. Or, put your name and phone number on this tape. If all identity is stripped from your case, you have this to show. If someone steals it and rips off identity tags, you can show the police officer the inside tape... To be sneaky about the tape, put your phone number on the STICKY side of the tape. Nothing is on the surface side of this tape. Tip #4 Put your phone number on a 2” x 1/2” piece of fabric or plastic sheet. Use colored Duct tape, such as black or red or neon, to tape this message to the top side of the handle. This message is under the tape hidden from view. The lettering does not touch the sticky part. Wrap it 2-3 times. Also include Tips 1,2,3 above. If you need to prove identity of the case, just unwrap it and show. Tip #5 ADDING UNIQUENESS Use 4 ribbons Add 1 designer ribbon colored duct taped handle stencil SPRAY PAINT a 2 1/2” stencil letter or number or word or your initials to the suit case exterior surface in addition to using all the other ideas here. Stencil spray paint a letter to the TOP ribbon. Use ribbons that are wider or more narrow than 1”. Put a travel sticker on the case. Tip #6 WEIGH YOUR OWN Scales accuracy varies at different airports. If you are even 1 pound over, you pay. So, regulate yourself. Found on Ebay, buy a HAND HELD DIGITAL SCALE It is less than $15. Tip #7 GPS TRACKING DEVICE Duct tape to an inside pocket a GSM GPS Tracking device. Find them on Ebay. Your iphone can tell you where your luggage is. Is it in another city? kzbin.info/www/bejne/p3vOhoaEfqemhpI Gego Tracker kzbin.info/www/bejne/e3qTcoWketakY9k Worldwide Tracker GSM, Wifi, Bluetooth

[@am1966ath]

Such things unfortunately happen everyday..has also flown this route on THAI and Emirates...beautiful landscape..

[@ExpressAndExploreLife]

At least you got it back so everybody is happy :)

[@FlightTravels]

kevin keller yeah, aside from the initial worry, everyone is happy in the end!

[@sarkk1984]

Where you offered any compensation with the hassle you had to go thru?

[@bushyconn]

One of the joys of extensive air travel. Happened to me twice in 3 million air miles over 40 years.

[@FlightTravels]

bushyconn as they always say, good things comes in 3s, but hopefully your third isn't due any time soon! thanks for sharing!

[@princessryan23]

what a bad expernice you had! but its good when you get your luggage back

[@SingaporePlanespotting]

Well.... at least you enjoy the airplane ride! Score for your report: 100/100

[@FlightTravels]

Captain BirdnScience (by your world) Thank you, happy you enjoyed this one!

[@pbateson]

Bad luck you lost the luggage on earlier flight than your flight. Lucky you fly on Star Alliance livery. Food look delicious.

[@FlightTravels]

pbateson Thank you for watching my review! :)

[@goytabr]

I once had almost exactly the same experience, only it was not the same airline (it was a now-defunct domestic airline in Brazil) and the reason was slightly different: I was mistaken for another passenger to the same destination who was catching a later flight. I noticed the mistake before boarding and made them change my boarding pass, but it didn't occur to me to have them verify my luggage - which, of course, was tagged to the other guy's later flight. But at least we all knew where my luggage was, and it was delivered late at night the same day by taxi. Being a domestic flight and not having to go through customs made it easier, I guess. Since then, I *always* obsessively check the luggage tags for destination, flight and date.

[@emmelinenar5056]

Oh no... This was nasty, I hope it will not happen to you again. Great vlog as always: :D

[@FlightTravels]

emmeline nar thank you for watching! yeah, hopefully it won't happen again, ever!

[@lee92289154]

Was there enough legroom to stretch all out?

[@b.w11]

Gavin I am so sad that you have lost your luggage all your item has lost so sad for you but the video very nice hope you will get back your luggage :( :) .

[@FlightTravels]

Bryan Xuan Thank you, Singapore Airlines did deliver my luggage the following day. Thank you for your concern!

[@johnsonquarrell3328]

Will you still fly singapore airlines? And also I hope to meet you one day I live in adelaide so that is impossible

[@burritoman7128]

This sound from the airport terminal announcement sounds the same like in NAIA 3.

[@raihanibnu4853]

So now where is the luggage?

[@howebridge]

Only had my baggage lost one, at Fiumincino - that was also when I'd had a last minute switch in flight. At least it happened on the return leg, so you weren't starting a trip abroad without your luggage.

[@FlightTravels]

Andy Bent thanks for bringing up the bright side of things! yeah, indeed it is a relief it was on the trip back. I guess its a lesson learnt in being cautious on the luggage when switching flights

[@darrentanuwijaya1783]

I ever lost my luggage when using SilkAir, but, it was found, but not by deliveries

[@mhaider1]

Why do u keep on going on SAME route

[@FlightTravels]

AGAMER Jacobs why do you care?

[@mhaider1]

FlightTravels because all u videos SAME= subscriber loss

[@FlightTravels]

I am sorry but you obviously don't watch all my videos.

[@mhaider1]

FlightTravels ?

[@darrentanuwijaya1783]

I was using SilkAir when I am flying on SUB-SIN-SUB ( Surabaya, Indonesia-Singapore-Surabaya, Indonesia)

[@FlightTravels]

Darren Tanuwijaya Thank you for sharing your experience!

[@purpleblue17]

2:04 - 2:07 Good view, nice :)

[@ernest5280]

This plane looks like the older version of singapore airlines b777 years ago

[@sngmayer]

Nice!

[@FlightTravels]

Mayer Sng Thank you for watching!

[@sngmayer]

FlightTravels my pleasure! :)

[@RockyForce9899]

You should try Air New Zealand, its a pretty cool airline with The Hobbit and Lord of the Rings safety vide references! And that sucks about ur luggage D:

[@FlightTravels]

Finele Gloin thank you for recommending! I've flown on their B744 but hopefully I could give them another try in the future!

[@joepiegames3751]

Perhaps you should adjust the title. You missed out the L in flight

[@FlightTravels]

thanks for the notice! Have adjusted accordingly!

[@qwerty7933]

good

[@aliceoliveira5846]

Ai na verdade hoje eu tô com muita saudade de Miguel Correia

[@winterbalm]

didn't think it was possible with Singapore Airlines :)

[@FlightTravels]

Lev Fedorov Yeah! I thought so too! Of all airlines I've flown with, my own flag carrier had the honour of misplacing my luggage. LOL

[@johnsonquarrell3328]

I live in Adelaide South Australia

[@newbeginning191]

You are lucky your luggage was found,

[@princessryan23]

nvm

[@yannm3346]

poor you

[@FlightTravels]

Yann M poor me :(

[@sydtra]

When I saw the title of this video, I just had to watch, as it is so unlike singapore airlines to do something like, that. Oh well, stuff happens, hope that doesnt happen to you again though. Enjoyed the video greatly, and please check out mine at some point, thanks

[@FlightTravels]

SYDtraveller24 Thank you very much for watching! I'll check your videos out sometime!

[@princessryan23]

experince'

[@markcurran9585]

Hello good hug you ok I think loss your bag big wrost affect next other look bad up yeah good view KZbin Boeing 777-300ER sinapore airlines better nice your photo very great good cheers bye

[@FlightTravels]

mark curran Thank you very much for watching!

[@markcurran9585]

Hello flighttravels from mark curran (deaf) great same thanks you hug i saw more Airbus 330-300 /767/757 with aer lingus next summer 2015 more to USA /Canada new routes hug i look good Boeing 777-200/300ER more to dublin airport ireland good business poeples welcome hug you come visit to dublin airport very welcome hug good cheers bye

[@princessryan23]

wはtありがとばでxぺりんせ¥