How to be a Good Case Manager

[@ReeAmor]

Great video! "Set boundaries, rules, and expectations!" ❤

[@christinelai2672]

I agree with you that it’s important to keep consistent communication. But sometimes I am afraid of getting a list from them and it increases my workload😔

[@gibbymartinez4975]

I am a case manager and I loved hearing your POV. I think I'm getting burned out and really needed to hear this from someone who does the same thing I do!

[@lanaatkins3872]

I know this was a year ago that you posted this, however, the best time to deal with burn out is when you start 'thinking' that you are becoming that way. It's not an easy thing to do but case workers, and anyone in social services need to use self reflection tools to see where we are at, and also have a counselor/therapist set up long before any issues arise. I hope you are well!

[@marelycamilo4147]

same here I have 8 years being a case manager and feel that I'm getting ready for a change, but then reconsider when I'm able to see the progress on other clients and how they have improved from the services.

[@JohnnieGlee]

I just started my homecare agency looking for clients Any advice

[@deniseweber1339]

100 percent agree with all of these points. Every single point is something I have learned on this job. These points are helpful to hear at the beginning of a job in case management, and it really would be good to revisit every few months! I'd add being in touch with our own issues or triggers in life is important too. We have to recognize if someone's trauma response may trigger us. For example I know if someone is yelling and swearing, even if not at me, (like in a meeting where they are just upset or yelling at another person)... I know it is extra exhausting because I'm sensitive to being yelled at. I don't take it personally, but it definitely puts me on high alert. By being aware of that issue, I can talk to myself internally and manage the situation so much better. I also know that I need to process the situation after so am lucky to have a supervisor who is super supportive of my need to just talk it out and let it go. Due to privacy requirements its important to me to work in a setting where an allowed person is available to do that with on a routine basis. That has allowed me to continue to work with such deserving consumers, for a long period of time. I truly feel honored to be their support and want to make sure I'm mentally healthy and can do a good job for them.

[@mizugirll]

❤ I truly love that for you. That you have the support!

[@tantenajiataylor1103]

due to the fact that you ladies feel inadequate is the very reason you are enough. You are very much needed and appreciated take a breather and know that you are on the right path. continue with your passion and love for people especially to see others succeed. Thank You for the very helpful video much needed and appreciated , Bless You all

[@clumpft]

Yep well said. They feel inadequate 'cause they care. Other workers tick a few boxes, clock off, and aren't really invested in their clients, but don't feel inadequate.

[@amylee4317]

I am going to be a case manager. Thank you for all the tips you have mentioned in this video. Super helpful!!

[@alanasadventures904]

You’re freakin killin it! I’m so proud of you!

[@faithnelson-loyal2289]

Thank you for the good advice. I will be starting my Case Manager position soon so this was very helpful.

[@Not2Be0utDone]

Please consider continuing your vlog series, as a new CM I need all the pointers I can get

[@whatever-ps2lg]

Can you do a video on what you mean by billing and how that process works/how to suceed.

[@YolandaPena-mr8kv]

Thank you so much, you are so concrete about the information you give to us. I'm doing a procces to apply to a case manger vacancy, so your video was very usefull!!

[@dinamarie6163]

I’m about to start next week for neo as case manager! This was a great video please make another video on what activities you do with your clients and especially how you engage them during visits. Thank you again!! Love it and just subscribed !!

[@hermanjohnson1638]

What Note format do you follow? I’d love to see that. My not taking is a bit off and/or doesn’t seem enough. Again, I’d like to get to know your format

[@suneetkumar2195]

Thanks for sharing your experience , great video 🙏🙏

[@blancarosalopezurquiza5488]

What type of certification do you have and how do you find clients? It would help me a lot to know

[@saiprashanth666]

I was recently promoted as leaves case manager🙂but I'm facing issues with the commonly used pharses and also want to see enough demo examples.....can u please suggest a book or videos ...where I can check demo cases

[@joshuaweidemann1186]

Do you take your shoes off when you go visit?Your clients in their home

[@dtv6774]

Pretty straight forward honest lessons

[@nataliadominguezbuelot7345]

Great video!! Thank you for the tips😆

[@jaysonquidep23]

Hi, I'm 4rth year college now from City of Malabon University. My course is BS Social Work. Can i ask about your proffession? How do you handle a client to interview in on the job training?

[@cassandraprice8622]

I feel off. I feel unmotivated and underpaid… I do so much for my clients

[@jeanettegood3676]

Sometimes, this feels like it's a thankless job, but I promise - you will continue to make a difference to someone if you just keep going ❤ Your work matters. Even if you don't see it in dolla dolla bills! 💰💸

[@malikrah1]

Thank you beautiful lady.

[@taylor.tamajina]

Hello I’m currently in school to receive my degree in Human Services and I would like to know are there any tips on being a good case manager

[@letsgetdowntobusiness-]

What I have learned is let them know from the beginning that your here to help them and no to be their friend.

[@resfencali7425]

Learn boundaries, self care, be organized, learn strategies to coach on medication mgmt, sleep hygiene, stress mgmt, basic nutrition, etc.

[@mollyniemchick313]

I’m overwhelmed right now as a case manager. 😩 I LOVE helping people, but I’ve been at my organization for 4 months and I feel incompetent. Sometimes I feel like I’m not good enough to do this job.

[@TheDopestAround]

I feel the same 😪

[@okaybluepanda]

Me too it’s been 4 months and I’m having a high case turnover how do I stop them from ghosting me??

[@shakitashontajones]

I think we all feel that way.

[@mollyniemchick313]

It’s truly so difficult at times. It feels nice to not feel alone though. ❤️ I know all of our hearts are dedicated to helping others. It’s just so hard when the assessments/paperwork piles up and we feel like we’re drowning.

[@peachesroyale]

Omg, me too …just started in September and feel so out of my element

[@arianapol10]

When agencies give over 180 cases to CMs it's very hard to keep in contact with my clients.

[@martinmuller5531]

Im struggling to keep up with 80 clients…

[@shakitashontajones]

I have a 103 and they want me to rush them through and dropped them on the 8th day. I think I may be giving to much grace cause one client I worked with 2 weeks and a whole day to get her to give me all her documents.

[@urthamckenzie4176]

Truth💯

[@JohnnieGlee]

How do you find clients

[@lhill93]

That’s what I was thinking. She is judging people for not consistently keeping touch, and my first thought was she must not have many clients. She has good advice but she needs to consider her audience and give a disclaimer like this is my advice from the perspective of someone that has 50 clients Or something similar.

[@Unteroffizier]

From 6:24, very important to set boundaries and not to get too emotional. We are not clients' secretary and we stress on empowerment (client make their own decisions and do things on their own if they are able to) not dependency.

[@mercycacho5886]

I have an interview tomorrow, this was so helpful keep going you are amazing!

[@christinestidem8605]

Thank you for this ! Can you do a video on what you bring while working or what you tend to wear when meeting your clients .

[@MyAnhLuong]

Those videos will be coming soon!

[@ginab.4605]

Hi. I received my Master’s in Human Services and will be starting my new CM job Monday. Thanks for the tips. I’m a little nervous but I know that will go away over time. Thanks again!

[@rod3546]

How is it going so far ?

[@ginab.4605]

@@rod3546 Hi. I’ve been here about one month and it’s going great! I still have a lot to learn. Lots of paperwork. Lol. Thanks for asking🙂

[@eloinagarcia4001]

You must be an absolute asset to your company. I suggest a review at the end of the video, like review Tips 1-6

[@alysonh3859]

This is helpful right now while experiencing burn out and compassion fatigue.

[@MyAnhLuong]

I’m so happy to hear that this video is helpful for you! I hope all is well and that you practice self care!

[@shagoofamardanzai9226]

I was wondering if you can answer one of my questions

[@leobonek3204]

I wonder what exactly is case managermeant what exactly is case management what exactly do you do... I was thinking about going to school studying for the certificate program but I don't know exactly what it is... I've looked online and it just doesn't give any detail I don't know how to get answers 😬😮 this video does not give answers it's for people that have already been doing it a while 🤔

[@shemetahankerson7696]

Thank you so much...I will work on setting boundaries and self care 🦋💕🦋💕

[@tamorabennett77]

You hit everything correctly, because self care is necessary!!!

[@KingofKingsEntertainment]

Can you helo teach me how to be a PI case manager? Im from Costa Rica!

[@priyankadhamija2439]

Hi, Any video For new case managers who don't carry the relevant experience but wants to jump in this field ?

[@lhill93]

I can’t the video on your resources l. Can you pin it somewhere

[@claudettebradley6782]

CM is a burnout job. You're overworked and underpaid. I hate it!

[@Ouzyman]

Girl, your clients will just be cured by your beauty. Wow

[@chrisdenny2721]

Be starting new position ( Domestic Violence Case Mgr.

[@MyAnhLuong]

Congratulations on the new position! Wishing you the best of luck.

[@jajjajajaja_1]

First tip is “Self Care”is must for FDV practitioners.

[@victorechevarria4169]

How can I email You ?

[@nargisafzali3579]

recently promoted as case manager🙂but I'm facing issues with the commonly usedphrasess and also want to see enough demo examples.....can u please suggest a book or videos

[@saeeraa.3629]

Hi Nargis, how’s it going as case manager. I’m about to start as a case manager. I’m about to start this week.

[@nshoots141]

Really great tips! Thank you so much💕

[@MyAnhLuong]

Thank you so much! Please don't hesitate to message me if you have any questions. I'm so sorry for the late response.

[@daniellalucas7166]

MyAnh Loung😍 Thank you 🙏 for all your info. You’re an amazing 🤩 Girl💪 But I feel so confused 🫤 and nervous 😬 because I read all this comments and I already feel depressed😢 I would have an interview this coming week as a Case manager in nyc 🗽 Hope everything works out 💪 ❤

[@lachele7099]

Thank you for this video, very informative. I am new at doing this job. I would be interested on a video creating a care plan with clts. That includes global needs so that medi-cal billing reimbursement can happen. A billing video would also be helpful.

[@sarahrashid-u7z]

Thank you so much I have befitted a lot from this video, I would Like to become a good manager and I will need to be mentored well through your videos

[@shraddhapatil8181]

Hi! I am from India. May i know, are you from different country or you are a native American. Currently, I am taking classes for paralegal studies and my future goal is to become case manager. I fear about my accent. Did you finished your paralgal degree or certificate. I need your guidance please help me. Is this career good enough to invest money?

[@kasinkelly]

Did you ever make the video showing how you organize your resources?

[@SarihnD]

This was great thank you

[@inculcatetobemaudlin2943]

You are a very good case manager

[@SharynCross-j2y]

Great inf😊😊😊

[@lilibethfebbehortizano2883]

Thank you for your tips! On point! 🌋

[@maritzadominguez2071]

Great support!!

[@Westend510]

This was very helpful thank you so much

[@savesoulsnotgold7867]

What do a case management assistant do

[@WaffleAssasinX3]

Great advice, thank you so much!

[@chrisdenny2721]

Walking & Native American bead work, while listening 🎶

[@MyAnhLuong]

Awwwww yaay! Thank you!

[@clp480]

I feel like I was set up for failure at my organization. I was new with no experience in the program & CM- within the 1st 6 months 4 people quit because of pressure from leadership and the county. There’s no support for CM’s. I still feel overwhelmed and like idk what I’m doing 🥲

[@urthamckenzie4176]

Wow! I'm struggling too....

[@ChanelBrooke1994]

How is it going now. I am in my 4th week of being a cm

[@artrea849]

@@ChanelBrooke1994 how’s it going for u? im about to start my first day tomorrow