How to Build an AI Center of Excellence

[@CurtCox]

Gemini summary: This episode of I Captain discusses the importance of establishing an AI Center of Excellence for organizations adopting AI at the transformational level. The speakers highlight the need for a cross-functional team of experts and an iterative relationship with AI stakeholders to streamline execution across people, processes, and technology. They also delve into the technical aspects of AI implementation, including the transition from traditional text-based search to semantic and hybrid search models, and the challenges of integrating AI into existing systems versus building it outside. The conversation touches on the user experience aspect, emphasizing the need for a consistent interaction point and performance optimization. Additionally, they explore different models for Centers of Excellence, advocating for an enabling model that empowers various business units to leverage AI capabilities effectively. The episode concludes by emphasizing the role of an AI Center of Excellence as a central hub for consolidating expertise and ensuring alignment with the organization's overall AI strategy.