How to build better conversational experiences with generative AI

Looking to build an interactive, AI-driven customer experience? In this session you'll learn about Google Cloud's next generation of conversational experiences that use generative AI in Gen App Builder to help you turn large volumes of data into easy-to-access human-like answers. Deliver more natural omnichannel customer experiences with virtual agents that are built with the same deep learning technologies that power Google Assistant.
Resources:
Conversational AI on Google Cloud → goo.gle/434ovRn
Dialogflow CX on Google Cloud → goo.gle/434TpsR
Contact Center AI on Google Cloud → goo.gle/3KyCcAV
Find full set of ML resources here → g.co/ai/build
Speaker: Kristopher Overholt
Watch more:
Watch all Google Cloud Tech Sessions → goo.gle/IO23_gct
Watch all the Technical Sessions from Google I/O 2023 → goo.gle/IO23_sessions
Watch more AI/ML Sessions → goo.gle/IO23_ai_ml
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All Google I/O 2023 Sessions → goo.gle/IO23_all
Subscribe to Google Cloud Tech → goo.gle/GoogleCloudTech
#GoogleIO

[@googlecloudtech]

Have a burning question? Leave it in the comments below for a chance to get it answered by the Google Cloud Tech team. 👇👇🏻👇🏿👇🏽 👇🏾👇🏼

[@krzysztofbuczak1212]

I would like to ask about when will it be possible to make some real apps based on this tool without limitations?

[@AardvarkWorks-rp9kg]

Looking forward to applying the concepts to our e-commerce audits!

[@gr8tbigtreehugger]

Many thanks for this insightful video!

[@ayyanarjeyakrishnan6471]

How can we integrate this existing dialogue flow

[@sameerxanand]

Why can’t I find a link to the “Gen App Builder” anywhere?! @google

[@reshminandy7030]

I want to custom LLM with certain busines context specific data and analysis . How can I custom google LLM for my own purpose?

[@VPopkins]

LLms in corporate chatbots often end up in jailbreaks and hallucinations. Would be interesting to learn how (if) Google Cloud ensures this will not happen

[@bjohnson312]

Did you say somewhere that you can just input what you want your conversational ai to do and then the AI will create that for you? Please explain more

[@JimNZ]

I live in ANZ region, when this platform will be available?

[@CaptainSpoonsAlot]

this is the first time i've seen LLMs done right in the context of a corporate chat bot

[@HDF-NGO]

I am currently working in Gen APP Builder, I do not see a place "Gen App Builder" or " Diagflow CX" the functionality of "Natural language Prompts" to build out Flows, Intents, Pages etc" as described in the video @ 13:00 min in. Is thus future functiuonality or am I missing something inside of Diagflow CX??

[@MsVinicius88]

I didn't find this functionality either

[@abhijeetjha6357]

same here.

[@nirmal_kumar]

There is no much details about the genApp builder on the net. Can you share some links ?

[@afrazahmadkhokhar]

Incomplete video. If you are explaining something, make sure to provide how to do it.

[@Sir_Ray_LegStrong_Bongabong]

i am watching us

[@atlkathy]

This video is completely USELESS because of Microsoft's subpar AI engineering. I was guided here after Microsoft AI answered the same question 4 times in a row incorrectly even after I had changed the query. I had asked a different question and Microsoft AI continued to answer my previous question over and over. Is management and engineering inept and asleep at the wheel at Microsoft?