Should be a lawsuit against Amazon for this. It is a product defect. Have been through several of these Amazon tablets for this issue
@fyajkhananam62914 ай бұрын
Same
@cullenhavard65484 ай бұрын
Same
@JessicaONeill-ft9ym3 ай бұрын
On our 3rd device now.
@MrTripppster3 ай бұрын
@@JessicaONeill-ft9ym mines just started doing the same thing, ports drier than a desert, but still get the error, pile of garbage
@stephkodis76902 ай бұрын
3 tablets in 2 weeks doing this crap
@misty2sm9 ай бұрын
Thanks for this advice. Mine suddenly showed this shortly after I switched on after a recent software update. Never been near any liquid and never used any charger other than the one it came with. The only issue I've had and it came straight after the Fire update. It's only 3 years old and my cynical side is saying "hmm is there some kind of built-in check box that says time this person buys a new one?" 😂
@jeffmorris98933 жыл бұрын
KZbin is so USEFULL! Had this problem and you fixed it in what, a minute? Good work!
@gotham6490 Жыл бұрын
Like so many others I too received the dreaded port moisture error. Using your suggestion, i was finally able to charge my tablet. Thank you.
@zb5474 Жыл бұрын
This is a lifesaver. I have two boys so two tablets. Only one of them works and I've been stressing about getting another one since they're always fighting over it. This is going to save me so much money
@seangaffney23082 жыл бұрын
I had this issue this week - it was the charging cord. I swapped it out with an old one and the issue went away. I don't understand why Amazon doesn't just admit this. I went round and round, watching videos, reading useless Amazon blogs. Just get a new, or use an older, charging cable, and the issue might disappear. If this video doesn't work, try using a different charging cord - that worked for me.
@ZeroPwnsU2 жыл бұрын
You're a lifesaver brother. I went to charge my kindle for my daughter when she was napping and randomly got that message. This work around is exactly what I needed. I appreciate you.
@margareta9804 Жыл бұрын
I wish I came here earlier man! I would have been saved earlier from my toddler throwing tantrum over his laptop that’s not been working for over a week! I would hug you right now man! Thanks for this awesome remedy!
@Ellecram Жыл бұрын
Had no water near my Kindle Fire 10. Came home from a 2 week trip to discover this issue. Tried different cables and charging bricks to no avail. I did what the video suggested and it seems to be working as long as I don't close the case for some reason. What a weird bug. Also I put it on top of a heating pad for 10 minutes after leaving it in front of a fan for awhile.
@bradleydawes73533 жыл бұрын
Mine still won’t charge even after turning it off while leaving it plugged in. Tried 3 different cables. Sucks
@JDSRage3 жыл бұрын
then ur stuff it still was water damage just buy some rice dont be lazy
@kingvergil41542 жыл бұрын
yeah what he said
@keahlawfirm83332 жыл бұрын
That happened to me pkease help me my daughter has not used hers for a week
@keahlawfirm83332 жыл бұрын
I have tried all methods
@xtianosickboy Жыл бұрын
Nothing to do with moisture so rice won't work. It's a software issue built in to force you to buy a newer one
@whitneytalbott1275 Жыл бұрын
This worked for my daughter’s iPad! & once I turned it back on after I did what you said .. it actually didn’t give me the wet detection alert again so I think it fixed it altogether! Thank you so much!!!
@debbieberryhill913 жыл бұрын
A brilliantly elegant solution. Thanks for the save!
@yespls41842 жыл бұрын
This issue is so infuriating-- I wish they just listed a way to completely resolve it online. I just tried this so hopefully it'll work. But i want to wait for it to charge a decent amount first. Thank you!
@supernnovaxi3 жыл бұрын
Thank You So Much! This Was Happening To Me!😶 I needed so much help because it was dry but I needed help!
@margaretsayers7641 Жыл бұрын
I have been through this even though it has been kept completely dry. Three tablets in 9 months. Great vid, but I've tried everything, nothing works, I'm thinking of not using amazon fires anymore. It's horrible when you know it's the device at fault not you. thanks anyway your vids are great.
@haymiabdii2353 жыл бұрын
Wow thank you so much! This happened to my brother and my mom almost returned it! Wow I'm so happy!
@ginawhite83339 ай бұрын
Thank you. I had this happen even though I knew my Kindle wasn't wet. After troubleshooting, including using compressed air to clean the port (didn't help), I came across your video. Not only did it work, my Kindle is no longer showing the error message when I charge it. Much appreciated!
@sepolig12 жыл бұрын
Instead of turning the power off and charging it that way, you can restart it and if you plug in the cable as soon as the Amazon logo pops up, it’ll override and remove the moisture error. You gotta make sure you restart and plug the usb c charging cable to the device as soon as you see the Amazon logo or it won’t work. Hope this helps
@danalaniz73142 жыл бұрын
Thanks for this solution! I really want to override the error because my unit has never been close to water!
@torreyklee7422 Жыл бұрын
I tried that and it did not work for me.
@xtianosickboy Жыл бұрын
Didn't work for me either
@MrJsbach123 Жыл бұрын
It worked!!!
@MrJsbach123 Жыл бұрын
Had to do it a couple of times but it worked
@mistermastermitchtb5943 жыл бұрын
I tried this to my tablet and its work. Thank you for the tutorial..its starting now on charging..
@Not4KnowingАй бұрын
This is the exact problem that I had. There was no water present. Thank you for the nice hack to get around the silly programming. Exactly the video I needed. Thank you!
@cindyrocheck3910 Жыл бұрын
Thank-you. This was very helpful. Your demonstration and explanation was easy to follow. Much appreciate!
@benedictabonsu3973 Жыл бұрын
My too
@UQRXD Жыл бұрын
IT WORKS! What a racket Amazon has going with preinstalled fault. Class action law suit I say.
@matthewjoseph49702 жыл бұрын
Will definitely have to give this one a try, I watched your previous video and the steps did not work at all. My nephew received a Amazon fire 10 over the holidays and as soon as he took it out of the box and went to plug it in to charge it showed the error that it was wet when it wasn`t! we have been using the OEM charger that came in the box and still shows the error! Something that Amazon definitely needs to fix! *UPDATE: after hours of trying your steps still did not work sadly... :(
@BelovedH18 Жыл бұрын
Finally, a solution has worked out. This has helped me and I see it now on 45% charge after switching it on to check battery. I have turned it off to let it charge fully.
@mariannryckman48213 жыл бұрын
This has been driving me crazy. Worked the first time. Thanks!!!
@martingavin5793 Жыл бұрын
Looks like a nice trick to bypass the issue. When I do it, the power button on screen is not picking up the screen press. It’s like the touchscreen is disabled. Any ideas or suggestions?
@whippetrun8 ай бұрын
Thank you! This tip works on the newest Fire Tablets also. Mine does it occasionally when I am at work and had low powered or off brand chargers. So yeah this works, I don't get the charging symbol when it shuts off but it still charges. Also, the tip to plug in the charger when the "Amazon A-Z smile" (The logo) shows up WORKS also. The trick is you MUST DO IT IMMEDIATELY WHEN YOU HEAR THE STARTUP CHIME if you wait any longer you will get the beeping/warning when it is done booting up.
@TheRayraybaby3 жыл бұрын
Im having this problem too when I turned my Kindle off and plugged in the charger it turns my Kindle back on 🙄
@chessecakeisgood28303 жыл бұрын
🙄🙄fr
@ybmicky84733 жыл бұрын
No u guys need to put the charger in before powering off
@ybmicky84733 жыл бұрын
And then it will work it work for me
@gioflores3 жыл бұрын
@@ybmicky8473 still didnt work
@em.kieeee3 жыл бұрын
Same!!! What did you end up doing ?
@Mummawaldi Жыл бұрын
Thank you so much. My Amazon Fire tablet has never even been near water and I get this message every time I try to charge it. Since it was out of warranty I bought another one. Same problem! I really hope this works.
@loofypg3d4643 жыл бұрын
When I am charging it when turned off it keeps turning back on.
@em.kieeee3 жыл бұрын
Same!!! Idk what to do. What did you end up doing ?
@bwoyphillips3 жыл бұрын
@@em.kieeee any solution?
@loofypg3d4643 жыл бұрын
@@em.kieeee I got a new tablet
@hurricane85972 жыл бұрын
Thank you for the video. I swear, The more they try to make devices smarter, they really are just making them dumber.
@shahidyt Жыл бұрын
Rather than the rice trick, I normally get a hairdryer on the charging port, that dries the port much quicker. I’ve purchased some alcohol to give the port a good clean with a toothbrush and the alcohol, see if it improved the charging speed
@kadeynemarshall54112 жыл бұрын
Tried this and it worked for my daughter kindle. Thank you
@MalamuteMama2 жыл бұрын
Thank you so much You are life saver it had gotten a Few rained drops in the charge port going from my car to my house shut it off for 2 weeks and put it in a bag of rice Issue still persisted It's been 4 weeks now and it keeps Persisting Again thank you I will try this right away
@bemnotben3 жыл бұрын
Thank you! I found you on Reddit and I clicked the link.
@grangoyikes.8092 жыл бұрын
I took out the plastic case, cleaned the port and reinsert the cable... It was still wet... But i did the same thing except instead of powering it off, I restarted it and ended up charging well. So i do think it is a software bug more than a hardware.
@johnjohnsonsmith2 жыл бұрын
Doesnt work on the newer tablets... Im saddened.
@leonmcgahee62153 жыл бұрын
Thank you so much. It was not liquid damage but probably trying to use the wrong cable to charge my Kindle Fire. However it happened, your remedy worked like a charm, and I am so happy now to have this work-around. It's too bad someone at Amazon doesn't have your fix-it smarts. My current Kindle is actually a replacement that Amazon eventually gave me because of a defective charging port that no cable plug-in would fit. I was told that it was some defect in the original design. So, thanks.
@windlestorm32362 жыл бұрын
Mine just turns back on with the same alert when you plug in the charger.
@cocjeanie Жыл бұрын
Thank you so much!! Mine just started giving this message yesterday morning after being under my pillow over night. It's in a case and didn't get near any water, so I'm not sure what triggered it. It's been a day and still getting the error. I may send it back to Amazon if it doesn't go away in the next couple of days since it's been less than a year since I bought it. First one to ever do this to me. I even reset it to factory and it still gives message. Thanks for your help!
@cocjeanie Жыл бұрын
Turns out that my kindle didn't like my fast charger that I've been using with my other Kindles. I switched to the slower one and the message went away. Wanted to mention this in case someone else wants to try this.
@luciarivera-sanchez26422 жыл бұрын
Didn’t work
@MrJsbach1235 ай бұрын
Mine won't charge
@ronross8282 ай бұрын
This happened to me- HD 10, a few days ago. It didn't get wet, I've only ever used the original charger and cord, and have installed all updates.
@SaturnaaАй бұрын
did u find a fix?
@dylan3300 Жыл бұрын
Thanks you so much did this trick for the 2 time my nephew let his tablet die i did just as the video said but i waited for 30mins and it was still at 1% so what i did was do it again but this time i left it overnight for 6hour when i wake up it was at 90% battery but still some how it was still showing the signal so what i did was turn the devies charging port downwards and shake it and few time till the water signal disappeared then boom its working again hope this help for anyone who some how see this
@louierockefeller93713 жыл бұрын
I have the same problem and no water thank you so much
@iziengbeairhunmwunde5307 Жыл бұрын
Thank you for this video My daughter have not been able to use her tablet for 2 days because of this problem
@mariohernandez153 жыл бұрын
I'm a kid. I want to say thanks because my brother's tablet had the water issue thing. I saw a water bottle spilling water all over the floor. I HAD NO IDEA WHAT WAS HAPPINING!!!!!!!!! my dad was not at home lol 😂😂😂😂😂😂
@mariohernandez153 жыл бұрын
Lol my brother freaked out after hearing the Bing bongy noise. HE EVEN PANICKED LIKE IT WAS GOING TO EXPLODE!!!!!!!!
@selever86483 жыл бұрын
@@mariohernandez15 lol
@xtianosickboy Жыл бұрын
@@mariohernandez15 after 26 minutes it does explode and smoke
@katann560243 жыл бұрын
This didn't work for me 😩.
@fandomoverload23 жыл бұрын
something awesome i just learned. I did the steps of this video and it wasn't working for me. so what i did was let it come on and alarm and do nothing just let the alarm play out it will cut off start back up, it will come again and alarm still don't mess with it, it cut off and start back up and this time it will just charge
@shredyswan52263 жыл бұрын
Fantastic advice, I did exactly what you said after having the same issue of the steps in the video not working, and it worked!! I went back after about 20 mins and the message had disappeared and it was charging again 😁 Thank you ❤️
@JahlenJohnson112 жыл бұрын
So just let it stay plugged in but with the alarm going off? Is the issue still happening? Are you using the original charger?
@fandomoverload22 жыл бұрын
Yea leave it in the alarm will stop and no mine finally stopped with that error
@mslagter23 Жыл бұрын
Thanks so much for this - away on holiday and this happened to my daughter's Fire, this solved it. Thanks dude.
@atxgirl7256 Жыл бұрын
Just fixed my water error! I tried every video out there and none worked. I plugged it in (it was stuck at 1%). When the Amazon logo came up I held the power and the left volume button at the same time. A REBOOT type screen popped up. I arrowed through to hard factory reset then reboot. It wiped the Fire 8 HD clean but no more water error!!! And it’s charging again 🥳
@OkiDoki1818187 ай бұрын
Thanks for thia video and glad it helped for most. Mine just automatically switched on after a while. Its incredibly annoying. Amazon is pribably very aware of this issue and its build in, so we have to buy a new one. Its no coincidence it happens just after the warranty is over for most
@anthonydos75063 жыл бұрын
It was working for some time but now the error is popping up every time
@Blurrystarscattered2 жыл бұрын
This is not working for me. It just stays off and not charging.
@nadanoor20003 жыл бұрын
Thank you your a life changer Thank you so much i did not have water in it so i was like what the hell until i watch your video I am definitely subscribing and liking TYSM
@DAROYALTY0012 жыл бұрын
Still looking for a root cause. They clearly have a bug in their kernel controlling charging. The fact that so many have this issue is proof. I'll use this to obtain the required 30% for a format as I can't easily tell if a recently downloaded app caused this. I inspected the top level components and saw no immediate signs of corrosion. The kids will lose some info, unless stored on the card, but I feel if a factory rest doesn't resolve this, it may require a tethered flash. Don't have the info or know how just yet, but if you do please share. I'll update this comment if your combined method to obtain the charge works. I powered it down then plugged in, so this method is different from my previous attempts. Thank you.
@lisastreete39822 жыл бұрын
Thank you so much this was really helpful ♥️
@klaudiadavie3 жыл бұрын
Thank you for the video 😊 glad I don't have to go and buy a new one
@annmoore45132 жыл бұрын
Thank you so so so much i have been trying all day to figure this stupid thing out !!
@heatherholt41362 жыл бұрын
I love this thank you! I do not know what it is not charging I went to Arizona and had to get a new one and then that got moisture in it so I got another new one and it is shutting off randomly but works and chargers fine and the second one started working again but all of a sudden started with that message so I tried this and it is plugged in and ofs and charged! Thank you!
@BelovedH18 Жыл бұрын
I am facing this moisture issue, it's so frustrating but let me try out this solution. I pray it works
@dreamjerkin2 жыл бұрын
Saved my sons tablet thank you kind sir
@davianhaughton52243 жыл бұрын
Thank u bro i really appreciate it i almost cried
@hanchovlogs71663 жыл бұрын
😭 oh shiiii
@Lexiiiii_pretty3 жыл бұрын
me too
@jba20482 жыл бұрын
This method doesn't work anymore. Please update your video.
@tara4m12 ай бұрын
I, like many others, thank you for your service 😊
@aperocknroll882 жыл бұрын
I've been trying to help my friend with this problem but the tablet restarts as soon as we plug it in.
@monicaneal23932 жыл бұрын
Same!🤦🏽♂️
@aperocknroll882 жыл бұрын
@King Charles ✔ it turns on automatically no matter what. Pushed for a replacement. New one works great.
@Samylovet2 жыл бұрын
Same!
@Samylovet2 жыл бұрын
Did you have to return the broken one?
@CatTheBoi12 жыл бұрын
hey im trying to fix my little brothers tablet and i've been doing what you've been doing on the tutorial and i've been trying multiple chargers and it hasnt worked and i did the charger in while turning it off and it still hasnt worked btw there was no luiquid or moister in the tablet and when i out the charger in and turned it off it never charged and just stayed on 1 percent
@erictaylor38977 ай бұрын
If this doesn't work. Take some tissue and wipe down the charging port. Then take some tape and attach it next to the charging port, then take small piece of tissue and stuff it inside the port. Cover the tape across the stuffed tissue. Then place your tablet upside down in the freezer for 5 minutes. Take it out of the freezer and wipe down your tablet with an old shirt or towel. Then remove the tape and tissue out of the port. Wipe down the port with the dry towel. Afterwards place a towel under the tablet and wrap the tablet with a towel. Allow the charging port to face down and allow it to drip. Allow it to sit like that for 15 minutes. Wipe the tablet with a dry towel again. Then charge it. The reason other than water could have been greasy fingers. You're allowing it to freeze and drip out of the port. Hope this helps, as it did for me.
@realbluemeanie5 ай бұрын
I tried this and the tablet powers itself back up!!
@kaelaiam94422 жыл бұрын
This no longer works. The tablet keeps turning itself back on and refuses to charge. This is the third time I have to send it back and my daughter only uses the charger it came with. So frustrating.
@Samylovet2 жыл бұрын
Same it’s doesn’t work
@angelduke15472 жыл бұрын
i followed your step... N its not charging.... Any more ideas... My drink fall on it ... I leave it for 48 hours still the same ...
@kingvergil41542 жыл бұрын
Thank you so much! it happened to my brother thanks for helping me fix it for him
@kimgadbery2 жыл бұрын
My hero for the day!! Thank You
@KyrstenPourchelle Жыл бұрын
I noticed that I needed to update the software...once I did that it stopped for a bit. Now it's doing it again so I had to find this video because I couldn't remember what you suggested to do...as simple as it is. 🤦🏾♀️
@jingle3292 Жыл бұрын
Check up it hasn't worked yet but I tried but this is and it's working
@Rabbit-the-One Жыл бұрын
We all know rice doesn't get rid of moisture. If that worked, then rice would go soft on your shelf too because of moisture in the air. Especially in a kitchen. Use silluca gel packets. Those will actually do what you need.
@josephmoore1677 Жыл бұрын
Well done! Worked perfectly.
@Chisombili13 жыл бұрын
Had this problem today and I phoned Amazon and they fixed it within 10 mins. Guess being a prime member pays 😂
@bwoyphillips3 жыл бұрын
Help ne
@Chisombili13 жыл бұрын
@@bwoyphillips if you’re having the problem try phoning Amazon. They can fix it. I’m not sure why they didn’t ask me to send the device in. The lady simply took some information and sorted it out.
@bwoyphillips3 жыл бұрын
@@Chisombili1 thank you love.. But i left the charger in for about 30 minutes and it work👏🏿 thanks
@xtianosickboy Жыл бұрын
Took what information? There's nothing they could do remotely to fix it. Are you sure you didn't call a jedi cos that ls what it'd take to fix it over the phone
@IsokenMichaelАй бұрын
Thank you so much it helped
@KyrstenPourchelle2 жыл бұрын
Thank you! This was so helpful! *relief sigh* 🌬️💨
@JahlenJohnson112 жыл бұрын
My sons tablet started doing this so I switched chargers and immediately it charged fine.. now the second charger is doing the SAME thing. Mine will not charge when I turn it off and let it stay plugged in. It was a gift so I don’t want to make my mom do all this work to get it replaced, if they’d even replace it at this point. It’s never had any liquids on or around it so idk what else to do besides maybe buy another charger 😭
@lavinzoom Жыл бұрын
my silly brother licked the charger and i got this error i was charging with the amazon charger and went to the samsung one and it fixed the problem thank goodness
@jemarviamartin79682 жыл бұрын
thank you very very much you helped me fix my tablet
@MrJsbach1235 ай бұрын
Happened months ago...wasn't near water tried your fix....it worked started doing it again tried the fix still got the error message...but today tried it and the battery icon came on closed the cover and I am now waiting!!
@augustoaguilera42052 ай бұрын
Thanks, man!
@ruthhenao8380Ай бұрын
Did not work for me.I tried that, but at soon as I plug it in, it turns on by itself. It doesn't stay off. ☹
@chikiturrisvlogs2705 Жыл бұрын
bru thank you so much i spend like 60 dollars in a app now it is not going to be a wast of money
@harrymartin8019Ай бұрын
it worked a couple times but shuts off before i can power off. frustrating
@billieshiine Жыл бұрын
this is my sister old tablet and when i do it it workkkk ty so much for doing this vd it really help me tyy so muchhhh
@biebileber221603 ай бұрын
Mine keeps turning back on while on charge and popping up the warning again? Any idea what to do
@amandachannel10272 ай бұрын
up
@whyhasgooglemessedwithmych1423 Жыл бұрын
That did not work for me. What did work was partially inserting the charging port in at the min point where it will start to charge.
@inbelion2 жыл бұрын
Thank you so much I thought I had to get a new cable
@rebekahjohnson63163 жыл бұрын
Did it help you thanks
@jamescook162 жыл бұрын
Literally thank you so much
@ramonicadennis37544 ай бұрын
It's not working for me. The tablet keeps coming back on after I power off
@jingle3292 Жыл бұрын
I was using my Nintendo switch charger couple days after I 1st used it show this *moisture affected in your device* I freaked the heck out Now I know to never use the On my tablet because It was just a dumb switch maybe it got wet who knows So I watched amazon video of how to get it out and I did what it did I'm not sure if it works it still sitting on on my other tablet doing this right now and Video and it's really helping Thank you
@karenrichards7595 Жыл бұрын
tHANK YOU SO SO much it worked a treat, you are a life saver XXX
@judysammy64863 жыл бұрын
I watch your first video but that one didn't work I try this one so right now I have power off and I am going leave as you said because before I power off I saw that it was charging while it was making bing bong noise I hope this one works thanks again.