You missed one step to take out the milk tubs before you start cleaning the first step . It’s after the tablet step.
@MsSkaterbaby9229 күн бұрын
My problem is when I put in the cleaning tablet it falls into the grinds bin
@autesso29 күн бұрын
Thank you for letting us know, how frustrating! Without seeing your machine, there might be an issue with your chute or it could be blocked. If you're unable to get a technician, a simple workaround is to manually place the Franke cleaning tablet directly inside the brewing chamber (which is underneath the brewing piston). To do this, clean the brewing unit with the long handled brush as directed on screen at 0:58, then place the Franke cleaning tablet inside the brewing chamber after this (it should be sitting on top of the little shower screen), and then continue to follow the steps for the remainder of the clean cycle. When the screen prompts you to insert the tablet into the chute at the end, skip it by selecting NEXT, and the machine will then complete the clean cycle with the tablet now manually in the right place. Hope this helps! - the tech team at Autesso