How To Connect Shopify To Meta | Facebook & Instagram Shop Tutorial (2024)

[@forhisglorylifestyle]

THANK YOU so much for being so clear and straight to the point. I was able to walk through your tutorial and link my shops. Just waiting for the review. Easy Peasy!!!!

[@StewartGauld]

Welcome! All the best!

[@Arie-89]

You are amazing! 1st most detailed tutorial!

[@StewartGauld]

Glad it was helpful!

[@MarcianaLucian]

Your Videos are so helpful. Thank you so much!!

[@StewartGauld]

Your very welcome.

[@seemycurls]

LOVE your channel. You've been awesome in helping me link & set up my IG & FB pages to Shopify ✔💯🤩. 1000x thanks 😊

[@StewartGauld]

Your welcome 🙏

[@Last222]

Dope! Good lookin out Sir.

[@StewartGauld]

Any time!

[@veewhy96]

finally something is actually straight forward

[@StewartGauld]

Welcome!

[@Zenco92]

Ahaha! I met you years ago going for a swim with Dave in your parents pool! 😂 Good to see you online. Great tutorial 🎉

[@StewartGauld]

Thanks mate! Yes I remember you haha. Thanks

[@akramfo]

high value tutorial , straight to the point

[@StewartGauld]

Welcome!

[@Rezfood-t7t]

Hi Why you picked Enhanced but no Maximum? What's the difference on those preferences?

[@StewartGauld]

Difference is in the way data is collected.

[@sklajban]

Thank you very much! Very helpful!

[@StewartGauld]

Glad it helped!

[@OTTO-PARTSPH]

very helpful thank you

[@StewartGauld]

Welcome!

[@ayuassistyou]

Hi Stewart, can I do this with a Creator Instagram account? Also, is there any difference between a Creator and a Business Instagram account for this case (connecting Instagram Shop and Shopify)? Thanks!

[@StewartGauld]

Hey! Yes you sure can. The connection process is the same.

[@ayuassistyou]

​@@StewartGauldGot it, thank you!

[@SvetlanaBakushinaArt]

Hey, thanks for the video, but it couldnt resolve my issuew, in the ecommerce manager both sale channels insta and FB are hidden and the button is not active to change, to enable those stores, while the catalogue is synced and everything else is done, any hint on how to enable them?

[@StewartGauld]

Your welcome. I will have to look into this.

[@SvetlanaBakushinaArt]

@@StewartGauld Would online consultation be an option?

[@darlingtonsmith2816]

Is it possible to sell to customers in the US and Europe, while I'm in Africa? Please respond, thanks.

[@StewartGauld]

I'm not sure, did you read their terms of service?

[@KaranSingh-ge7nt]

how much time does the reviewing process takes?

[@StewartGauld]

Hey, Can take 48 hours.

[@jackiezischang713]

I have a Shopify Instagram Shop set Up already but I want to make a 2nd Instagram Shop, connected to the same Shopify. I added the 2nd Instagram as a Sales Channel in Shopify and I see the Shop in the Professional Dashboard under "Manage My Shop" but its not on the Instagram Page. What do I need to do to get it live on the Page?

[@StewartGauld]

Hey! I will have to look into this.

[@AlejandraPerez-cn2xg]

Hi! I do not know where I can change de visibility, do you have any video for this part of the process? My account is already connected but IG and FB is hidden.

[@StewartGauld]

I will look into this.

[@Dave-ge4ft]

Hello, can you connect your personal Facebook account to multiple different Shopify shops?

[@StewartGauld]

No, you can only verify with one.

[@andrisbatusha5996]

hello I been trying and it doest let me go forward because I apparently need to give admin permission to shopify, I already connected both my facebook and instagram business acccounts but the admin permission part its what i cant seem to go past through, you have any idea of what it could be?

[@hessness]

Same here

[@Girlzfinds]

How long it takes to be reviewed?

[@StewartGauld]

Can take. 48 hours.

[@Girlzfinds]

@@StewartGauld Your video was so helpful😍 I was able to do it and my shop got approved ✨ thanks!!

[@samsidhu8902]

How long does the review takes sir?

[@StewartGauld]

Not long, usually a few minutes!

[@lionesslove1111]

Hi, thanks for the video. Facebook says active, Instagram says connect account but underneath says run ads on facebook and instagram active. When I click on customize shop and the create ad, it says sorry, this content isn’t available right now.

[@StewartGauld]

Welcome! Did you just make the connection between your assets?

[@lionesslove1111]

@@StewartGauld I added Facebook and Instagram was automatically added I think. I am going to recheck tomorrow to see if all my products synced. I had some other things I needed to step away and take care of. Hopefully I resolved it. I was having trouble for the last few weeks as my Facebook was hacked and in short had to create a new account and do it all over. The other Facebook page is still live but I do not have control over it. Thanks for reaching back really appreciate it 🙏

[@melissapoirier851]

How long does it take them to “verify” your account? Mine has been stuck for 2 weeks 🙄

[@StewartGauld]

I would go through the process again.

[@kingtrawal]

it's saying i need to verify my shop. then when i press the button to verify, it does nothing. this is not a step that you covered in your video. what is this step? it's in review, what else do i need to verify?

[@StewartGauld]

Has it been verified after the pending review?

[@bennoconcerts5765]

Is it possible to connect to the pixel but to not sync products to FB/IG?

[@StewartGauld]

Yes you can. You do not need to set up your shop across platforms.

[@kylielesniewski8149]

Stuart do you have a tutorial on how to disconnect Facebook and instagram from shopify?

[@StewartGauld]

We do not. However, if you jump into the Facebook App setting you can do it from here.

[@HorrorbleDriver]

I don't see the option within FB Business anymore, to create a pixel. It directs me to Datasets. How do I move forward from there?

[@StewartGauld]

You should do! Are you inside your ads manager?

[@HorrorbleDriver]

@@StewartGauld I am. It's so weird now though, I used to know how to do this like 3 years ago but starting a new store now, and having to do it again, everything is so different 😅 can't find my way around. I think I figured out the pixel part but now I the events testing is failing all the time. Man... This tough

[@nanmina94]

But like this all my product I post on Shopify will automatically sync on both fb and ig? If not how should I do it?

[@StewartGauld]

Yes correct if your products are approved.

[@Sigma73193]

I don’t have a Facebook account do I need to create one to do this ?

[@StewartGauld]

Yes you do mate.

[@ExplicitMind]

You will need to. If you need further help let know please

[@amialyons2371]

My customers are not being charged for shipping when they purchase off of Facebook and instagram. How do I adjust this?

[@StewartGauld]

Really? Just those channels.

[@djordjemilojkovic6965]

hello. When I go to Add APP, after that I don't have an option to select add sales channel. why ?

[@StewartGauld]

Really?

[@i_n_c_r_y_p_t_o]

I appreciate how the woman sitting on the orange couch has a beautiful face but her shadow looks like a comical caricature.

[@StewartGauld]

Sorry?

[@i_n_c_r_y_p_t_o]

@@StewartGauld Sorry I must have commented on the wrong video! Thanks for these instructions, though!

[@DenofDiffusers]

@StewardGauld If I have a shopify dropshipping store, will all orders from instagram be integrated through shopify and can still be fulfilled by my dropshopping source?

[@StewartGauld]

Yes they will be.

[@alexsmith9983]

Could you please help? on the business assets part it says that these assets are connected already, I've gone to facebook and removed my etsy and even removed my instagram as a help article stated but it is still displaying the same error message. Thanks in advance for any help.

[@StewartGauld]

Sure. I will look into this.

[@MCRDT-b6o]

Should we do Shopify sales page or directly on Facebook and instagram.

[@StewartGauld]

You would re-direct to Shopify.

[@indstockmarketnews]

It's showing that your Instagram page is not eligible for Facebook commerce please help

[@StewartGauld]

That can happen if you are not eligible. Do you view the reasons why?

[@John0155]

How do i send product from Shopify to meta business suite so i can make a post for Facebook and Instagram?

[@StewartGauld]

You will have to setup the shop and then you will be able to tag and create product posts.

[@WondersUnveiledshorts]

One and only videos on KZbin thanks but I have issue with when I connect my profile! Kindly help out My profile are restrictions some I don't know way kindly help me out please?

[@StewartGauld]

Welcome! I'm sorry to hear! What was the reason?

[@ProJvst]

when i was on business assets, the only thing that popped up me was my facebook page and not my instagram page, any help?

[@ProJvst]

also do you need to make a pixel? if so can you please make a video on this

[@StewartGauld]

Make sure that all your assets you are trying to connect are under one business account.

[@StewartGauld]

Hey, You can do this when connecting your accounts in Shopify if you dont have one.

[@ProJvst]

what do i need a pixel for? can you explain?

[@StewartGauld]

@@ProJvst This is for tracking important events when engaging in paid advertising. We have tutorials on this.

[@kellysturgeon6727]

Why do I want to connect my personal Facebook page to this? Why don’t I simply set up a business page?

[@StewartGauld]

You want to connect your business page, in order to do this you will need to connect your personal account.

[@jaydadowdy9623]

It won’t let you connect a business page from Facebook I have no clue why. I’m dealing with this now and also on instagram when you try to add a professional account it links to your personal account and makes it public if you had your personal page private

[@kingdt1163]

I'm experiencing that issue now. I'll rather not link to fb or ig if I have to make my personal accounts unprivate

[@mubashirhussain519]

I am having error while adding insta and facebook with my shopify store. The error is "your instagram account is not eligible for facebook commerce" please help

[@StewartGauld]

Have you looked into why? You may not meet there terms of service.

[@mubashirhussain519]

@StewartGauld yes. My account meets all the why's, but still having problem

[@ExplicitMind]

How old is your account?

[@jeanwoodman3847]

I didn't get the 'Business asset' subheading

[@StewartGauld]

What do you mean?

[@joshbauman3086]

@@StewartGauldSame thing for me, I link my account but when I go to business assets my FB page is not there. This facebook page is connected to my facebook account

[@im_tuga]

Hi, when I try to setup, it gives me the message " This Facebook account is restricted!!" Do you or anyone know how can I solve this?? Thanks

[@StewartGauld]

Hey mate, You will have to get in touch with FB for this.

[@im_tuga]

@@StewartGauld Thanks.... its strange cause my FB is active... do u know the best way to contact them regarding this??

[@coleposey486]

Enable double factor authentication

[@Brian-hx9wy]

My instagram is not showing up when I try to connect

[@StewartGauld]

What is showing up?

[@willjohnson5680]

It is easy to follow, but there's more steps then there has to be..

[@StewartGauld]

Thanks for that.

[@JanisStunga]

I cant take people, with messy desktops, seriously :D

[@StewartGauld]

That’s me! Haha

[@MidniteDestiny]

when I try to set up instagram it says its onboarded to a different commerce manager. But in the business manager it clearly is linked to the same one as my facebook. Any help or tips on to why it wont setup via shopify to enable shopping?

[@StewartGauld]

Hey Lizzie, Head back into Facebook and make sure that all your assets are under that managers account.

[@MidniteDestiny]

@@StewartGauld I did, and its connected to correct facebook page and the correct commerce/business manager. The only thing I can think of is its stuck in review mode which I have no way of knowing since on shopify it still says set up now. and on the commerce manager it says to set up now. I do recall going through instagram when i was setting it up by logging into the whole meta business manager site. so thats the only thing I can think that might trigger this whole issue (as in not showing up and also saying onboarded to a different commerce manager)

[@salyx6687]

omg same Problem! It is stuck in review in Instagram (I cannot tag my products therefore) and when I want to connect insta from facebook it says that it is already connected to a Commerce Manager. Please let me know if any of you have a solution, I cannot find ANYTHING and would be really greatful