How to Connect Shopify to TikTok | Sell on TikTok with Shopify

✅ Claim your TikTok for Business account here ➜
getstartedtiktok.pxf.io/stewartgauld
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Today, in this brief tutorial, I share how to connect Shopify to TikTok.
You can simply integrate your Shopify store with TikTok and reach millions of potential users through organic and paid marketing efforts. This is a tutorial for non-techies, no coding is required.
► Relevant video resources mentioned in this tutorial:
Learn how to setup create a Shopify store (ultimate guide):
kzbin.info/www/bejne/qXqki5qwabuVrKc
Learn how to setup TikTok pixel:
kzbin.info/www/bejne/oKvUYWuth9J0oLs
Learn how to create ads on TikTok:
kzbin.info/www/bejne/hp3bgaSLq7Gsr7M
► Today we navigate through the below chapters for this Shopify email tutorial:
0:00 Intro
00:50 Getting started
01:03 Install TikTok app
01:40 TikTok for business
03:10 Personal to business
04:12 Create business center
04:51 Marketing with paid ads
06:06 Outro
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Join us to receive actionable tips, tutorials and tools to grow your small business online (Subscribe to our email list) or join our exclusive community here: mailchi.mp/71ac3fcdbfdf/stewart-gauld
Let me know if this Shopify tutorial was helpful. Also, if you require any help or support, make sure to get in touch with us today.
Thanks for watching and enjoy!
#tiktok #shopify

[@StewartGauld]

I hope you got value from this video, let me know down below! ✅Claim your TikTok for Business account here ➜ getstartedtiktok.pxf.io/stewartgauld *(I'm an affiliate with TikTok for business, meaning we will get a commission if you run ads through them at no extra cost to you. This helps support our channel so I thank you in advance!)

[@corimyers4985]

Thank you! Been trying to figure this out for months! Set aside today to force myself to figure it out. Looks like I don’t need the whole day!

[@StewartGauld]

You're welcome!

[@user-rx9wg3jh4j]

Great tutorial. I did everything you recommended and it worked perfect. Thanks.

[@StewartGauld]

You're welcome!

[@HighCrafting]

Incredibly helpful! Thank you!

[@StewartGauld]

You're very welcome!

[@Digital_Marketer22]

Thanks for sharing. u added relevant vdos in ur description. It ll be easy to navigate. Thanks

[@StewartGauld]

Welcome 🤗

[@raulmd6336]

This one was so easy, Thank you Steward ... 5 Start on this one...

[@StewartGauld]

Excellent! Your welcome!

[@sewwithfelicia]

Very helpful. I was able to complete the process along with the video

[@StewartGauld]

Glad it helped!

[@elcasa6587]

Bro... My words cannot thank you enough for this amazing and simple instructional. I still need to sync my product to Tiktok but I assume that's another video hahaha..... Much success to you and I'm now a subscriber and will tell others of your site.

[@StewartGauld]

You're welcome!

[@elcasa6587]

@@StewartGauld One more question: Please give me understanding: I saw a different tutorial that uses the app SKU as the main method for sales. I thought my Shopify would be that. Am I wrong or do I need this additional SKU app to allow me to do sales on Tiktok?

[@MariaLopez-jd8nd]

I wanted to make this for so long and i was about to pay $1000 to some one to create a website, computer and I DO NOT GET ALONG, thanks so much I already suscribed and gave my like

[@StewartGauld]

Your welcome!

[@zoyajahanzaib8605]

What a wonderful way of explaining, new to this channel and i m going to get addicted and definitely love ur tactis..,

[@StewartGauld]

Cheers!

[@teeeveee7317]

Fantastic! For once I didn't have to download a 3rd party app to do what was needed. Thank you for your concise info.

[@StewartGauld]

Your very welcome!

[@larrysonnenreich3682]

Great information thank you!

[@StewartGauld]

Glad it was helpful!

[@everythinglovelyCatherine]

Tq soo soo much u really teach it so easy to understand I am very grateful for all your help

[@StewartGauld]

Welcome!

[@gloup4662]

Thank you so much!

[@StewartGauld]

Glad it helped!

[@junemagness643]

Thank you so much. 😊

[@StewartGauld]

Welcome!

[@Santafefashionweek]

Thanks, great information

[@StewartGauld]

Glad it was helpful!

[@shakeyshann]

Very helpful, thank you!

[@StewartGauld]

Glad it was helpful!

[@LouNSue]

Thanks so much for this video

[@StewartGauld]

Glad it was helpful!

[@KakNonaChannel]

Thanks for sharing 😊

[@StewartGauld]

Thanks for watching!

[@soniawoehrle581]

Thank you! Great video. Do you have one on how to sync your shopify inventory with the tiktok shop?

[@StewartGauld]

Welcome! Sure do.

[@user-de6fc3pj2t]

hi thanks for the clarity on this video, after installing the shopify tiktok app and creating a tiktok for business account through shopify do you also need to create a tiktok business account in the native tiktok app and link it to the shopify store or is the tiktok for business account that gets created by the shopify app for tiktok enough? thanks

[@StewartGauld]

Your welcome! It will be automatically connect with your account.

[@agathaandrade4975]

Thank you for such a concise and very informative tutorial! I am new to the TikTok integration with Shopify. Once I have my TikTok business account, I want to run some ads to direct traffic to my website. I do not wish to sell through the TikTok platform, as can be the case with Facebook. Can I just run the ads, without selling my products through TikTok? I am not sure if anyone can sell directly through TikTok. Thank you so much!

[@StewartGauld]

Welcome! Yes you sure can!

[@mattanglum7673]

This was helpful for setting up and running TikTok ads, but how do you get your shopify products to show up in your TikTok Store?

[@StewartGauld]

You can tag your products in your videos.

[@MWAWoodworks]

@@StewartGauld doesn't tagging products require them to be in your tiktok shop?

[@giovannitaormina2363]

I also need help with this

[@L.B.E]

Same I need help with this as well

[@angelacorcho4450]

Please do a video on how to get your products from shopify to TikTok

[@htvjmmvjtyvtyukkuykvttykuv3369]

Yess❤

[@StewartGauld]

Thanks!

[@dannysearching]

Helpful video! Just subscribed. Thank you Stewart. Question - I am from the USA, but currently live in the UK - can I sell my products on TikTok shop in the USA? Or will TikTok only allow me to sell on TikTok UK because I am logging in from the UK? (My Shopify store is setup with a US address, and my products are in a warehouse in the US). Many thanks!

[@StewartGauld]

Yes you can! Both markets.

[@Whichofthefavors]

I have followed a few of your tutorials for my shopify store, Thank You so much. This one I will be following too. So by following this tutorial, we don't have to worry about setting up a Tiktok shop (something I don't want to do)? How will people be able to purchase my products? Will I be able to add a link to my videos or ads? Im confused. I wait for your reply. Thank You so much!

[@StewartGauld]

Thanks. Yes correct you do not have to. You can run ads to you products on Shopify.

[@boluwatifeayodeji6947]

Still having issues with that?

[@bridalbuddy5719]

Thanks for the video!! Super helpful - I was shipping thru tik tok seller center, now I integrated the tik tok app onto shopify. everything got the green light- but how do I ship through shopify instead of tik tok seller center? I want to be able to have a batch scan bar code for all the packages - tik tok doesn't allow for me to do that- so I was hoping by making this move, shopify would let me do that. any suggestions?

[@StewartGauld]

Welcome! I will look into this!

[@LamparationEC]

Amazing video! I have an issue, in minute 4:28 , the only location available is Ecuador, the rest of locations(including US) show as pending. I have checked everything on my Shopify and TikTok account, but the location "Ecuador" is nowhere. Everything is set up for US. What can I do?

[@StewartGauld]

Thanks for that! I would wait 48 hours then come back to your account and see if the status has changed.

[@jimmykim66]

Does this link out products from our website to TikTok and does this allow the money to go to Shopify instead of tik tok

[@StewartGauld]

Yes correct.

[@martyk6207]

So do you need to set up the Tik Tok store before you do this or was the video shot before Tik Store was available?...and how do you use Shopify connection to fulfill Tik Tok store orders...is it the same App or a different one?

[@StewartGauld]

Yes you need to have a business account on TikTok first. Then navigate through this process of setting up the store.

[@voicingtheunspokenpodcaster]

Are you able to do TikTok Shop if you’re dropshipping? If so, could you explain or do a video explaining how that would work if you don’t mind. Thank you.

[@StewartGauld]

Yes you can. I can look into this.

[@voicingtheunspokenpodcaster]

@@StewartGauld okay great thank you

[@bilalaslamaslam91]

​@@StewartGauld hi, what is budget setting ? Do we have to pay for our budget ?

[@haleybruechert8275]

Is there a video posted on this?

[@user-pp1jc7hm6c]

​@@haleybruechert8275unfortunately you can't , it says thay the store is no compatible with tiktok

[@thomasgrimes6508]

Do you know how to set up the pickup and return warehouse mapping address? It’s greyed out on my screen and it won’t let me update it

[@StewartGauld]

I'll look into this.

[@YossiCope]

i have set up the plugin - how do i add additional products onto my tik tok account from the plugin thanks

[@StewartGauld]

You can automatically sync products.

[@Morgan-mh6nf]

do you have a tutorial on how to sync products properly from shopify to tik tok shop?

[@StewartGauld]

Just this tutorial for now.

[@killerpownz]

Very helpfull video, but there is a small glitch that I saw more people complain about; when you try to connect Tiktok in the shopify account, it keeps on loading and does not give you the option to log in. What helped for me is to click on 'create account' and navigate in the pop up screen to 'log in'.

[@StewartGauld]

Thanks for sharing! I'll check this out.

[@user-tq8vk4xb4q]

Hi iv done the above, how do I get tiktok orders to sync onto shopify ? thankssss

[@StewartGauld]

It should be automatic. Check the status in the TikTok app in Shopify.

[@picklewalks6390]

Do you know anything about the tik tok sync taking weeks? I have been waiting weeks for my sync and they are no help

[@StewartGauld]

Hey! Did you get an error notification?

[@user-kj2gv1dh5m]

If someone has TikTok Shop and wanted to open up a Shopify Store - Is there any way we can sync products from TikTok Shop to Shopify to manage the inventory automatically?

[@StewartGauld]

You can only sync products from Shopify to TikTok.

[@khaledpoor5762]

so when i wait a couple days should the link come up i my tiktok business account that i am using

[@StewartGauld]

Sorry?

[@Keisaan]

I have already had a tik tok shop before this. It says “ WARNING existing products on tik tok shop will be marked as lost and video product links may get lost. Existing tik tok shop orders and any updates will not be synced to shopify”

[@user-bs6zk1jn4f]

ive set that up but now my tiktok catalogue have my product but my tiktok shop is empty. how do i proceed from here?

[@StewartGauld]

Have you been verified?

[@Userl8463]

Hello, very helpful. I had tried to create a TikTok business account for my Shopify store directly on TikTok but it kept not approving because I did not upload business verification documents. (?) Is that step needed in your process through Shopify?

[@StewartGauld]

Hey! Yes sometimes you will be asked for verification.

[@Juggatweet]

I connected yesterday and I'm trying to be a patient panda, but does it really take 3-5 days? I'm seeing the marketing ready, and products approved to use in ad campaigns, but the shop portion still says set up in progress and when I click the sync button, I see a clock and this message: "Getting everything ready We're making sure your products are ready to go. Once we're done, you can go ahead and start syncing your products."

[@StewartGauld]

Hey mate! Yes you still have to wait. Should take around 48 hours.

[@Juggatweet]

Thanks@@StewartGauld! it took every bit of that 48 hours, but it finally let my upload /sync products and now it's giving me an error message. "upload file type is invalid"

[@ashtonbaird8464]

it says required file missing for me once i’m at set up don’t understand everything is in correctly

[@StewartGauld]

Hmmm I'll have to look into this.

[@MomisDesigns]

I did everything as it was instructed. However, TikTok doesn’t show on the listings right hand side. What can I do ?

[@StewartGauld]

Your products are not showing?

[@WysdomHub]

Yes

[@StewartGauld]

Did you get value?

[@dreamflyer123]

I am currently facing some confusion while editing categories, specifically in relation to the mandatory fields such as "Cosmetics Packaging Labelling" or "Product Model." These fields seem to be product-specific rather than category-specific. My question is: How on earth can different products within the same category have identical compositions or share the same model? It appears as though each product requires a separate category, which raises concerns about the definition of a category itself.

[@StewartGauld]

Hey! Good question, I'll have to look into this.

[@diecastcarsmodels5496]

ive been stuck with that questoin for 4 days

[@user-gw6id1oj9c]

I wish I had found your tutorial before I tried to connect my shopify store with tiktok. I would not have had the violation that I am having now and trying to get rid of it with an appeal.

[@StewartGauld]

What notification are you seeing?

[@Desiklown]

Hey thanks does it take time for this to sync

[@StewartGauld]

Yes can take 48 hours!

[@jynxcorner1067]

How do you fix the sku issue with dropshipping from aliexpress

[@StewartGauld]

Good question, I'll have to look into this.

[@hardwin82]

Do i need to set up a warehouse first ?

[@StewartGauld]

Depends on your business model.

[@OgoNwadi]

I was able to set it up but I got stuck at installing my products from Shopify to TikTok I have been trying for 5 days and still it is not installing out of all the 5 steps 4 is done and 1 is still refusing to install

[@StewartGauld]

That is odd! Let me look into this.

[@jody-annricketts7984]

I can’t get pass the product category template.. the product shipping, where it as product weight and product dimensions

[@StewartGauld]

What is the issue you are facing?

[@amogus5311]

how would adding tiktok to my shopify help, couldnt i just make a tiktok account and have the store link in my bio

[@StewartGauld]

Yes you sure can. However, with this connection you can tag products.

[@BgmonsterX9]

Please can somebody help me🙏 the step 2 tik tok ads manager there i can’t because of Business Email can somebody explain what should i do

[@StewartGauld]

Hey! Just add the email that you use.

[@meretallaro]

Hy Thenk

[@StewartGauld]

Welcome!

[@liviamarcal]

how long does syncing products take? it says it takes a few hours and 3-5 days to review products, i synced hourssss ago and nothing changed, it still says “syncing product statuses may take a few hours” did i do something wrong or does it really just takes forever? thank you !!

[@StewartGauld]

I would wait 24 hours and see if the status has changed.

[@user-dx7px5tq1z]

It says that tiktok is not compatible what’s wrong!😢

[@jahdav04]

I followed your video and it was super easy but my products from shopify are not syncing to my tiktok shop. Any suggestions?

[@StewartGauld]

If you completed this processes, I would give it 24 hours.

[@tayojames5651]

I have this same issue, I have completed the process and been waiting for the past 2 days, the products are not syncing. Any suggestions?

[@user-dz5gc2hi7t]

How long does it take for the products to appear in TikTok after set up. Shopify is showing that TikTok is set up however products are still not showing in TikTok.

[@StewartGauld]

I would wait 48 hours. Can you see them now?

[@zed_1919]

What can I do if I live in Europe and the tiktok installation to Shopify is not compatible in my country?

[@StewartGauld]

Hey! You might not be able to use this app connection.

[@spazzdaddy10p75]

so im in the us do i need to get a business license to do this im a sole proprieter/ entity

[@StewartGauld]

You can do it as a sole proprietor

[@user-nt2yq3bg5z]

Hi sir i have a issue to set up marketing catalog section

[@StewartGauld]

What is the issue?

[@vsciwr]

Hi Steward, I was watching your video and I have a problem when I try to set up the TikTok Ads Manager. It says there are no accounts and it prompts me to create one, even though I've already connected my TikTok business account. Do you know why this might be happening? Thanks! :)

[@StewartGauld]

have you competed the verification of your TikTok account?

[@katelynjoyce7214]

Did you figure out this issue? I’m having the same problem. Even when I’m able to “link my account” it only shows a user number (not my business tiktok account) and when I click connect nothing will load, only a white screen. When I’ve tried to create a new one, it says one already exists since my account has been made already

[@serbashi]

When connecting shopify to tiktok does it also connect its stock? If i sell out of a product i dont plan on reselling will tiktok know im out of stock?

[@StewartGauld]

Yes it connects all product details.

[@user-dx7px5tq1z]

It says that tiktok is not compatible what’s wrong😢

[@jingojimsjungle]

can you set up business acc on TT if yours is just an ETSY store and not a registered entity?

[@StewartGauld]

I don't think you will get approved.

[@jingojimsjungle]

@@StewartGauld thats disappointing. Thinking of way I can add a 'live' link thats clickable and will lead to my ETSY store. Many thanks for your responses.

[@user-gg4gv7mw4m]

Is the direct integration still live or is middleware now needed?

[@StewartGauld]

Yes the app integration is still functioning like it should.

[@user-lp2oo6gv7g]

Hey Stewart Gauld, I am facing issue related to marketing catalog locations. "A country or region can't be selected for your storefront. Check that your Shopify store has properly configured language and currency for your intended location". This pop up is appearing. What's the fix for it where I think my location of store is properly setup. Would appreciate your help. Nice video tho :)

[@StewartGauld]

Hey mate, Hmmm that is odd. Make sure that your setting are all correct based on the message. You may need to change the currency with the locations that you had added.

[@user-lp2oo6gv7g]

@@StewartGauld Thanks for the answer!

[@michaelnielsensberg5243]

Why did you choose enhanced data sharing instead of maximum?

[@StewartGauld]

I find the performance of ads is much better when enhanced is selected vs the other two options.

[@user-ws6tx4hz9b]

hi , would you plz tell me that is there any way that shopify store's all products will automatically add on tiktok shop ? instead of manual upload one by one??

[@StewartGauld]

Yes you can auto sync your products using the app.

[@user-ws6tx4hz9b]

@@StewartGauld thankyou

[@Desiklown]

a few of my print on demand stuff is not showing up on tiktok

[@StewartGauld]

Are all the products approved?

[@XzDAmace]

ohhh so when the 24 hours is finished my tik tok bio will have the url of my products website where people can buy my product under my tik tok bio correct?

[@StewartGauld]

You can add your website link in bio, yes when you have a business tiktok account.

[@lauryndyer6773]

U have to add it manually I believe

[@aquilarosa4910]

Hi! Thank you for video. Regarding Tik Tok Shop itself how do we integrate the Shopify pixel/catalog? My Tiktok Shop is created / Approved, Tik Tok Business Account, Ads Manager and Shopify however the Shopify catalog did not integrate into the Tik tok Shop the way it did for the Ads Manager. So I can run ads technically and all of that but those products are not pulled into Tik Tok Shop. As in the Tik Tok Shop that is on the profile, with affiliate marketing etc. There is an option to use a 3rd party app however that means full approval on each product and when you go the 3rd party route for Tik Tok Shop it is very difficult, many products denied and they need to be dealt with individually. Mind you these have all already been approved via the initial Tik Tok Pixel on Shopify. Any help would be amazing. If it is possible to use catalog directly I am very eager to find out because the 3rd party app is a mess of a process so far and not clean.

[@aquilarosa4910]

To clarify all aspects of account have been verified and approved weeks ago. The catalog and corresponding pixel never integrated and there is no where to manually integrate.

[@StewartGauld]

I will have to look into this and get back to you.

[@RosebelaOmusonga]

Hallo ,help me on how to get marchant id on my Shopify store, my payment provider is asking for dormain and marchant id

[@StewartGauld]

Who is asking?

[@RosebelaOmusonga]

@@StewartGauld Rosebela from kenya, i have been following you. I just launched a Shopify online store , how so i get my marchant I'd ?

[@collettegay1432]

I’m trying to connect to Tik Tok through Shopify and it’s saying “on hold”. What does that mean?

[@StewartGauld]

Give it 48 hours.

[@prinsssu]

Will the costumers be able to see your shopify site or no?

[@StewartGauld]

Yes if they click through to your store.

[@hanalatif272]

Hey Bro, I just started to apply Shopify and i still confused about it bcz no body teach me how to setup completely.

[@StewartGauld]

What is the issue you are facing?

[@wshaffer79]

In the tiktok channel on Shopify, I go in to create a connection to my existing TikTok Shop account. It seems to accept the login, but when I tap "authorize" in the screen where it shows the connection from Shopify to TikTok, it takes me to a blank page and nothing apparently happens. How do I get past this?

[@StewartGauld]

I will have to look into this.

[@wshaffer79]

@@StewartGauld I was able to get it to work. I had to start the process over fully in Chrome. I logged into both Shopify and TikTok inside separate Chrome tabs (and not the apps) and then the authorization worked. Now the apps are connected.

[@kennyhernandez6383]

My Tik tok account keeps asking me for a business license to covert to a business account any suggestions?

[@StewartGauld]

That is odd. I will have to look into this.

[@Viralclips-zc1hf]

@@StewartGauld having the same issue here, would be great if you could show us how to overcome this. Its the last step i need before starting my marketing

[@blackmarketteam]

Can I display these products in my marketing catalog to my tiktok shop?

[@StewartGauld]

Yes you can!

[@MarsMcCarthy]

The new Shopify direct to TikTok Shop just launched!! No longer need 3rd party app. It is now in the backend of Shopify on the TikTok Sales channel tab. Before when you went through the Tiktok - Shopify integration the products still did not populate on "Tiktok Shop" (Tiktok yes, Tiktok advertising, yes but NOT Tiktok Shop.) If you go in you will see that there is an option to now add Tiktok Shop.

[@GamePlay-nq5sg]

Hello, I have a problem with linking tiktok to my shopify account, please tell me if there is a way to solve this problem?

[@StewartGauld]

Hey mate, What is the problem. What stage are you up to?

[@GamePlay-nq5sg]

@@StewartGauld I had a problem with connecting Tik Tok to the shopify store, and this reason is that I am in such a domain where shopify does not allow it to connect, and is there any way to avoid this problem?

[@AlazeLuxxx]

Okay i added the products to Tiktok last night from Shopify, but the products dont show on my shop yet. What do i need to do?

[@StewartGauld]

Have your products synced yet? You can view this inside your Shopify store.

[@AlazeLuxxx]

Yes it is synced. Tiktok said you have to use one of the 3rd party apps to put the products in your actual TikTok shop in your page

[@MarsMcCarthy]

The new Shopify direct to TikTok Shop just launched!! No longer need 3rd party app. It is now in the backend of Shopify on the TikTok Sales channel tab. Before when you went through the Tiktok - Shopify integration the products still did not populate on "Tiktok Shop" (Tiktok yes, Tiktok advertising, yes but NOT Tiktok Shop.) If you go in you will see that there is an option to now add Tiktok Shop.

[@Kanan201]

When I try to set TikTok on shopify TikTok say open app not add app why plz

[@StewartGauld]

It may have changed slightly. However, it should still be working as normal.

[@emily.gaston]

I've been trying to do this, but as soon as I try to connect thru the shopify app, I get a "warehouse information error." There's a link that takes me to my Shopify location settings. The info in my Shopify account is correct. I've uninstalled and reinstalled the app but I still get the error.

[@StewartGauld]

I will have to look into this.

[@emily.gaston]

@@StewartGauld please do. I'd love to know how to get it resolved. I've contacted both Shopify and TikTok, both are pointing the finger at each other. Both have told me to verify the address in my Shopify account, and it is 100% correct, legitimate, etc. But so far, no solution from either company.

[@flexstream6384]

When connecting TT Shop to Shopify do you get your TT Shop customer's email?

[@StewartGauld]

Hey mate, What do you mean?

[@ashleyrosepeters]

Not all of my products synced to my tik tok from Shopify. Has this happened to anyone else?

[@StewartGauld]

Some of your products may not be eligible.

[@syedamohsinaamreen1743]

How much will it cost if we choose paid plan in TikTok

[@StewartGauld]

It's free. It only costs to advertise.

[@Broke.NoMore]

What if. I m seling digital products

[@StewartGauld]

You will not be approved.

[@Ilovethesims4]

hi i have a question. So when you see the products syncing message you have to wait up to 5 days to see your products? because i keep doing it over thinking that i made a mistake some where

[@StewartGauld]

How long have you waited for now?

[@bookandmortar]

I've done everything here - but in the tiktok shop seller center, I have no products and it's prompting me to sign up with either SKU IQ or Silk Digital Connector... Shouldn't I be able to do what those paid services do with the Shopify connection?

[@StewartGauld]

That's odd. I will have to look into this.

[@DinaLorr]

You are so right, I’m going through the same thing

[@bookandmortar]

@@DinaLorr I ended up getting the SILK connector - I had a google meet with someone from their team and he helped me set it up. It works, but it is certainly a new product... the stuff DOES get pushed to Tiktok though - so it's just a matter of getting people to buy it now..... anyone have any good videos for suggestions on how to get quality affiliates to sell your stuff?

[@2_wheeltherapy]

@@bookandmortar What were the costs associated with SILK connector?

[@bookandmortar]

@@2_wheeltherapy $29.99/m. It's a bit steep, honestly... for something that I think the platforms should communicate organically...

[@livin4nowtoday]

I am have been going in CIRCLES with this for weeks. Its my understanding that you must use a 3rd party app to integrate or else it wont work. Can someone please advise???

[@StewartGauld]

Could you not follow this tutorial?

[@MarsMcCarthy]

The new Shopify direct to TikTok Shop just launched!! No longer need 3rd party app. It is now in the backend of Shopify on the TikTok Sales channel tab. Before when you went through the Tiktok - Shopify integration the products still did not populate on "Tiktok Shop" (Tiktok yes, Tiktok advertising, yes but NOT Tiktok Shop.) If you go in you will see that there is an option to now add Tiktok Shop.

[@Durkio99]

Why is mine saying this app isn't compatible with your store

[@StewartGauld]

You might be in a country that is not supported

[@qaadirlewis222]

When I try to add it says that is not in there records

[@StewartGauld]

Are you sure?

[@qaadirlewis222]

@@StewartGauld yes do I need 1000 followers

[@thepebblepathway3729]

when I click connect to tiktok I just get page that says "something went wrong" ... so does not work ;(

[@StewartGauld]

Are you sure?

[@thepebblepathway3729]

@@StewartGauld yes, apparently tiktok is removing this feature as of September 12 or 13 … I saw a few articles when I was searching for a fix

[@beautyandhustle8947]

Do you know how to add the items to the shopping bag so I can go live on tik tok with them

[@StewartGauld]

You will need to approve your account for this feature.

[@beautyandhustle8947]

@Stewart Gauld so it's approved for tik tok shop and the bag is there I just don't know how to get my shopify products synced over... any help is appreciated

[@meechandise6557]

@@beautyandhustle8947 I’m having the same problem did you figure it out?

[@nickphonics18]

Yeh same here. Shopify is connected to TikTok, Shopify catalogue is connected and products are ready for TikTok marketing/ Shopping. But in TikTok there are no products pulling through

[@waveneyavenue]

Any solution found?. Also interested to know if any purchases on tiktok shop are fullfilled through tiktok or within shopify?

[@user-rs9ge4dj5z]

i'm not sure my products are syncing

[@StewartGauld]

You can check the status of your products inside the Shopify App.

[@Kanan201]

Why there is no marketing catalog

[@StewartGauld]

Are you sure?

[@twinnovel]

It’s saying the app isn’t compatible with your store

[@StewartGauld]

Hey! Are you sure?

[@amiemadeit]

When I hit "connect" the sceen is blank unlike 2:27

[@StewartGauld]

It's not loading?

[@amiemadeit]

@@StewartGauld I let it sit, refreshed and all the tricks I know. It's just blank.