Parabéns , melhor explicação que assisti até agora , consegui resolver meu problema de reconhecimento das cameras .
@smtavstore66085 ай бұрын
Glad to be of help.
@Bernard-H2 ай бұрын
Hello, i have the same PTZ camera controler. I am wondering how can i update the firmware on the controller. I am having issues where it wont zoom in or out and i am wonderig how can i fix issue. Your help is appreciated.
@smtavstore66082 ай бұрын
For the latest firmware, please visit www.smtav.com. For more support, please send an email to info@smtav.com.
@Bernard-H2 ай бұрын
@@smtavstore6608 Thank you, i got it but im not sure how to do the update
@smtavstore6608Ай бұрын
You can first download the firmware of this keyboard (YCS-31DP) from www.smtav.com/pages/download. Then download the manual of this keyboard (YCS-31DP) from www.smtav.com/pages/documents. The manual contains the firmware upgrade method. If there are still problems, you can send an email to info@smtav.com to contact us, thank you!
@Bernard-HАй бұрын
@@smtavstore6608 Thank you, i will give it a try.
@teer636610 ай бұрын
Great video, do you know anything about setting up Tenveo ptz and joystick all the same make.
@smtavstore660810 ай бұрын
Sorry, I don’t know much about Tenveo’s products. If Tenveo’s products support the onvif protocol, you can refer to this video to set it up. The operation methods should be similar.
@tremayneglass99507 ай бұрын
This was a good video
@smtavstore66086 ай бұрын
Thank you, I hope this video can help you.
@jonathanphilippe9573 Жыл бұрын
I have 2 TONGVEO CAMERA they both have the same IP address so i cant add the second one manually what should i do?
@smtavstore6608 Жыл бұрын
Hello, first of all, you need to modify the two cameras and IP keyboards to different IP addresses in the same network segment, with the same gateway and subnet mask. The camera can log in to the web interface of the camera through the initial ip address to modify the IP address. The IP keyboard ip address modification video is introduced. Then add two cameras with different ip addresses on the IP keyboard, then you can control the two cameras with one keyboard.
@Jose-Mendez Жыл бұрын
Muchísimas gracias. Usted nos ayudó mucho.
@smtavstore6608 Жыл бұрын
You're welcome, it's an honor to be of help to you.
@tremayneglass99507 ай бұрын
Change the network setting of your PC to log into the camera user name and password should be admin. Switch camera to dhcp let it reset then switch it back to static. I would also download the advanced up scanner
@bahamasc9 ай бұрын
Can you turn AI tracking on/off with this keyboard?
@smtavstore66089 ай бұрын
Sorry, this keyboard does not currently support the control of the camera AI tracking function switch.
@bahamasc9 ай бұрын
I figured. Probably need one with Visaca support right? This is only onvif from my reading@@smtavstore6608
@smtavstore66089 ай бұрын
Currently, the existing keyboards do not support shortcut control of the camera's AI tracking function. Some keyboards can turn on or off the camera's AI tracking function through complex operations.
@bahamasc9 ай бұрын
@@smtavstore6608 can i use a stream deck to do it? I'm just trying to think of an easy way without needing to rely on the web or remote
@smtavstore66088 ай бұрын
To enable camera AI tracking, you can refer to www.smtav.com/blogs/how-to-use-the-camera/how-to-use-ai-tracking-cameras-tracking-function