How to descale Dolce Gusto Genio S Plus coffee machine

Follow these steps to descale your Genio S Plus coffee machine for Dolce Gusto.
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[@lynndsouza546]

It has taken me an entire morning to get this to work. - and I don’t even need to do it because I have a descaling machine for my entire house! I only wanted to get rid of the annoying orange alert!

[@htjmartin]

Try to do this process using only clean water. Surely the alert goes away. I'm 100% sure that the indicator turns on when the time arrives, it's just a timer, it doesn't detect any limescale built up in the system for sure. I also get the alert but I use filtered water that removes limescale as well.

[@martinellis9945]

0:49 yea i carnt get rid ofcthe orange light either , any one know how​@@htjmartin

[@Johnknowsstuff]

Had the problem many people have had...and solved it! Do NOT keep topping it up. Let it run to empty, leave it alone and gradually the display will go right down, then back to the middle. Refill water tank, press hot button again and let it run out again. Then it resets and the light goes off.

[@joyceromkes9160]

Thanks, that really helped!

[@cindy9081]

Tried ur way, and it worked👍👍👍

[@sueyoung1776]

Thanks a lot for tip

[@C00kingBadd]

Oh snap!

[@lienpottier7938]

It worked, thank you!

[@tidge91]

Thank you so much :)

[@mustapha-4322]

Thanks!

[@wiki6466]

Thank you

[@kengpacheerat7525]

Thank you very much

[@richardharrel7060]

What shop can I get to diskayla from instead of sending off for it Does anyone know

[@KenwayJoel]

Mine never goes past the 4th bar. Can't seem to sort this out.

[@Tanishk4156]

Same

[@Itsmylove84]

I thought the same, but then I read it takes 15 minutes so I kept going. I can tell you it is a very long process but he goes on after bar 4.

[@Tanishk4156]

Yeah true, eventually worked out for me too. Feels great. @@Itsmylove84

[@jessicalissens4298]

Ow oké here to. Dont go past the 4th bar and i thought i did something wrong. I try it again tomorrow.

[@theunknownking5330]

Apparently you need to take off the reservoir, and put it back filled. Then press the start button and it continues. At least that is what mine just did. And its not described but they do it in this video and that helped

[@ToOldToTurnProcycling]

Descaled twice, orange light still hasn't gone off.

[@Zadder2315]

I had to do so many refills of the water container and it still won't go past the 4th bar.

[@LtShifty]

Don't fill it when the tank gets empty, it's meant to run the pump dry for around 10s, I think that's how it knows the tank is empty. It'll then go to the middle green bar and stop, refill then with fresh water and press the hot button again and it'll again drain the tank and let it run dry, it should then turn off the light.

[@sanjhussain1078]

I tried this and my descaling light won’t turn off……. Any suggestions?

[@ramzimabrouk3534]

You do what you see in the video, and after that if all the green lights are done you wait till the water inside finish you refill water till it will jump automatically to normal stand. I hope it helps.

[@lukasrada3873]

Hello, how long is this process?

[@dutchbondskanselier]

2 long

[@blumeblume9192]

Tolles hilfreiches Video . Danke 😊

[@kubokubovski1183]

Really long process ....indicator for filling up from the top to the middle it will do a stop and go after this process it will stop you will need press again to start the machine , indicator will be in the middle and the orange lamp will blink ... after that it will start working non stop, the whole process is 10 to 15 min but you need to fill the water tank non stop so it doesn't fuck up the heater . After this whole process the orange warning lamp will disappear, it worked for me but I was like water boy 😂 filling up water and throwing it away when it was filling it up. Friendly advice get big tank for the water that is coming out from the machine and fill up water everytime it hits the middle of the water tank on the machine.

[@PeetVinyl]

Ty

[@kubokubovski1183]

@@PeetVinyl you are welcome If you are stuck anywhere let me know 😊

[@user-hq5he9ts2s]

Mine stopped working, tried this but even nothing is coming out then too? Any ideas?

[@hannahfuller5134]

Mine is doing the same, not letting through any water!!

[@beautymaniaLA]

Where the tank is at the back there’s a round metal thing if you pull it out it’s a needle you need to clean the thing what sticks into your pod with it

[@ingezaunbrecher5072]

step 1, fill container with water and substance. step 2, let the container run completely empty. step 3, refill container with water. step 4, wait till light goes back to 4th bar. step 5, let the container run completely empty again. Finished!!!

[@cindy9081]

It worked!!

[@ronniewille]

i tried it. Only thing is the water tank gets empty and i cannot get it to go further, it doesnt start after refilling again and buttons dont work anymore. So power out and still the orange warning on. To the recycle bin with it.

[@laurapejic4405]

Seriously ? I wanted to buy it bit after this comments no Way

[@ronniewille]

It is an easy and fast way to make coffee and the coffee taste good. But i will buy the Krups KP1208 again which i had before

[@sanjhussain1078]

My light won’t switch off after descaling worst thing is I’ve only had it a month!!

[@ronniewille]

me too...that is because it didnt finish the procedure

[@jue9582]

Nope 😢

[@dylancarral5958]

Live in Scotland and scale is non existent here, just annoying orange light

[@bobbibuttons8730]

Also here. I cannot get rid of it and I’m not de scaling it when I have no scale

[@dylancarral5958]

Just run water through it no need for scale solution. Just run through this and the light will disappear

[@tqfan10]

@@dylancarral5958 it doesn't disappear, though. we've run the descaling about 20 times over the last 3 days and the light is still on 😤

[@mickjones7775]

Easy solution, DONT descale.....