How To Disassemble / Open Ecovacs Deebot

How To Disassemble / Open Ecovacs Deebot
How To Assemble Back The Deebot
#Ecovacs #Robots #Deebot #vacuum #Robot #Ozmo #DR98 #DR95 #DA60 #Slim #slim11 #DM88 #CEN540 #Cen533 #cen #ozmo920 #Ozmo950 #T8 #aivi #plus #T8 #DA3g #DA5g #poppyio #moping #LDS #Sensor #LDS #Dtof #3Dcamera #Laser #technology #ozmo #t9 #ozmot9 #omni #omnix1 #omni #turbo #auto #empty #station #T10 #T10omni
#technology #tech #valorant #success #manojdey #edit

[@neilmahaseth]

I have just placed an order for an Ecovacs Deebot. While researching the product found this channel. It is great to see a company officially supporting the right to repair by providing such detailed video guides. This should be marketed so that more people who care about this buy your products. By the way hats off to the presenter very skilled and thorough. Thanks for providing such valuable information.👍👍

[@ecovacstechnicalsupport5278]

Our pleasure!

[@bunnyjones3499]

This gentleman is a genius. He has helped me countless times with the small but BIG things that can go wrong with these robots. When they work-Brilliant! When they don’t 🤯 Just come to his channel and he’ll save you thousands!

[@ecovacstechnicalsupport5278]

Ohhhh really... thank you so much for your comment..I really very happy 😊

[@ecovacstechnicalsupport5278]

In return 00601137973018...if your deebot got any issues then just send me a video clip I'll see the video & let you know what's the issue & how To fix it..😊

[@rentainvest]

Thank you so much !! I just replaced the main suction fan thanks to your videos ! Easy peasy. Thanks again❤❤❤

[@pumbaa667]

Omg, this is the official Ecovacs channel ? This is awesome ! I was already satisfied by the robot but now you just gained a loyal customer for being transparent and discouraging overconsumption. The video was great and helped me clean and repair my bot. Thanks !

[@ecovacstechnicalsupport5278]

Welcome...but it's not official Ecovacs channel...but I'm working for Ecovacs since 2015

[@narenpradeep3766]

thank you, just fixed my debot 950's side brush motor by watching this video.

[@ecovacstechnicalsupport5278]

It's my pleasure sir... welcome

[@israelo2676]

Man! Many Thanks 🙏 You are A Pro!!!

[@ecovacstechnicalsupport5278]

Thanks 🙏🙏

[@maneshsubramanian2212]

So well explained. Thanks to both of you(videographer too) for a nice video.

[@ecovacstechnicalsupport5278]

Welcome

[@krishnamrajupusapati1982]

Good taking

[@ecovacstechnicalsupport5278]

Thanks

[@BearLeeHangin]

Shout out to the teacher and the camera man! Great video!

[@ecovacstechnicalsupport5278]

Hahaha 🤣🤣

[@ecovacstechnicalsupport5278]

Thanks 🙏

[@CooksandTech718]

So beautiful and Good sharing video 🎁🎁🆗👌

[@Masteraal]

Great video. Thanks for sharing

[@ecovacstechnicalsupport5278]

Welcome

[@Ragnarok75415]

Hi bro thanks to your precious video I'm able to disassemly the T8 for engine asp replacement and now it's working again :) Greetings from Italy :)

[@ecovacstechnicalsupport5278]

Welcome

[@Ragnarok75415]

@@ecovacstechnicalsupport5278 hi do you know the reason for which the cloth doesn’t get wet?

[@crustytbone6064]

A great help. Thanks

[@cyrilmuon177]

Very useful, thank you :)

[@ecovacstechnicalsupport5278]

Welcome

[@suapman121]

Hey mate! can you make a video on how to remove the main brush motor? mine seems to be slipping and is out of warranty.

[@ecovacstechnicalsupport5278]

Sure...for main Brush motor one thing remember need to dis assembly the whole deebot then only you will reach to that part.. I'll shoot a quick video about this topic soon

[@twodaend]

@@ecovacstechnicalsupport5278 Looking forward to seeing this video. I think my main brush motor on my T8 has stopped working as well. I put a red dot on my brush and on the motor to mark a spot before letting my T8 clean. Afterwards, I checked to see if the dot I made moved and it was in the same spot on both the brush and the motor. I'm guessing my motor is bad.

[@Catscanner1]

How do I confirm its a main board issue for my DEEBOT OZMO 950 Series NOT charging, base station is putting out 20V and I have made sure 100% that the contacts clean and making contact

[@russelthomson5065]

very informative and to the point. Great video, thank you. What could be the problem when the anti drop sensors are perfectly clean, no water damage inside at all and it only travels in backwards?

[@scharpmeister]

A true master at work🫡

[@ecovacstechnicalsupport5278]

Thanks 🙏

[@robpepper753]

I love watching this guy, so skilled 👍👍 However, my T8 has a fault that I've not seen mentioned here. If I remove the water tank, the T8 thinks that it's still fitted and is permanently in Mopping Mode, therefore it won't hoover carpets. I have tried the reset but that doesn't work unfortunately. Has anyone else come across this fault?

[@ecovacstechnicalsupport5278]

Sir r u using normal water tank with T8 or Ozmo pro tank... T8 originally comes with normal water tank but if customer wants can buy ozmo Pro tank..can use with T8…...plz let me know then I'll explain what's the issue

[@ecovacstechnicalsupport5278]

Or u can send a video clip at 00601137973018.. I'll see n let you know what's the issue

[@robpepper753]

Good morning, thanks for replying. It is the normal T8 water tank.

[@leylakaramad4577]

​@@ecovacstechnicalsupport5278I didn't find my problem in your videos. Can I send you a message and explain it?

[@angelathas399]

UPDATE: Success! I am so happy. Thank you so much for generously sharing your knowledge! Watched your other video too on cleaning the LDS sensor. Hi, I tried to open the top cover where the sensor is and you've said that it can be quite tough but I'm worried that I will break it. Mine is the Ozmo 950. Is there a screw somewhere? As a result, I think I could not then remove the bumper safely. Please help advise as it's only my sensor that needs cleaning. I got to the battery. It was the top cover that was tough to remove (the one you prised open with your fingers, but I even used prising tools and it still would not budge).

[@BrendanJackson-eg9ti]

same issue how do you remove it?

[@angelathas399]

@@BrendanJackson-eg9ti Hi, did you mean about prising open the top cover? I wrote this at another video by ECOVACS Technical Support. kzbin.info/www/bejne/hXiwoZuHZaxqnsU. The tip I think is to slowly prise it open from the sides and not the middle. It's definitely very tight, so you do need a prising tool to insert and slowly do this.

[@BrendanJackson-eg9ti]

@@angelathas399 thank you, managed to do it

[@kristywalker3564]

Thank you for all the help. I’ve used your video several times. Can you please tell me how to find replacement screws?

[@ecovacstechnicalsupport5278]

Can buy from hardware shops

[@mgladdish]

Thanks so much for this. Have been looking for exactly this for ages. I've just managed to follow this to replace a side brush motor (after reading the comments below about how to apply judicious violence with a screwdriver to get the top cover off).

[@ecovacstechnicalsupport5278]

Good 👍

[@Lissi441]

The gentleman touches the circuit board without discharging himself electrostatically. However, this does not look professional if you do not adhere to ESD. Electrostatic discharges can cause damage in microelectronic components, because the energy of a static discharge in a semiconductor behaves like the energy of a lightning strike in a tree in relation to the size of the component. This becomes clear when you see ESD destruction in a chip under a microscope, which has created a 'crater' there.

[@luiniileveyamarisia8371]

Hi! I replaced both the side brush motors thanks to your video, and now they work, but I get this error: The d-tof sensor stopped working. What could I have done wrong?

[@PhantomRider-78]

Thank you for the video, mine stopped charging even the battery was at 90%, i tried my dock charger on my other bot and the charger works, tried the 950 on new charger and not working, opened it, no water damage, checked charging poles and looks good, what could the problem be?

[@timothyhoover8505]

My Deebot will run for various amounts of time then just stop and power down. No lights and no sound. When I place back on the charger it will power back on and show it still has plenty of battery, usually around 87% or more. What do you recommend to fix?

[@ecovacstechnicalsupport5278]

Just battery need to replace... battery suddenly shut down

[@TannerBennett-zd3jv]

Can you make a similar video on the T20 Omni? It has many different screws, wires, and parts. I tried to follow this video for it and some springs fell out of the front panel when I took the top off and I don't know where they go

[@ecovacstechnicalsupport5278]

Ok noted once I receive any Omni model I'll shoot video

[@mikeazatov1537]

Hello @ecovacstechnicalsupport5278. Thank you so much for the video! I have an N8 pro+. My top plate doesn't come off with just my fingers like in the beginning of your video. Any tips? My mapping stopped working so I'm trying to check LDS.

[@lawrencejeun1360]

I’m having the same N8 pro and am having the same issue following the video. I am trying to pull off the top cover with my fingers as shown but it doesn’t seem to be popping off as easily as he demonstrates, but perhaps because I’m not a seasoned professional like in the video. I’m afraid of breaking the cover if I apply too much force to remove. Did you have any luck?

[@mikeazatov1537]

​@@lawrencejeun1360, Same. I tried pulling quite hard and it didn't come off. I am afraid to break it as well. I feel like it must be screwed somewhere. Please let me know if you came up with anything.

[@mikeazatov1537]

@@lawrencejeun1360 any luck?

[@lawrencejeun1360]

@@mikeazatov1537 Unfortunately no, but haven’t had much time to research since posting last. Will absolutely keep you informed if I learn anything.

[@lawrencejeun1360]

@@mikeazatov1537 hey i got it! I don’t want you to break yours, but i did just pry it up with my fingers like in the video and it popped out.

[@yvesm4580]

Thank you for your awesome videos. I have a deebot ozmo 610 that will run for about a minute indicating fully charged, and then suddenly the battery charge indicator falls to low and it goes back to charge. The battery is a new replacement and only a few months old. I have tested it with a meter and it is healthy. What could the issue be?

[@rogergoodwin4554]

Thankyou for this excellent service. I have followed all the steps and disconnected all the screws, however I am still unable to remove the top plate where the main switch is. Any advice would be welcome?

[@ecovacstechnicalsupport5278]

Plz let me know Ur model no. First..if got camera on top then be careful when remove top cover .. because camera model always attached with motherboard with a chip...if that chip lock damage then motherboard need to replace...if u r using LDS or D-Tof model then Just remove front two wires before pulling up the top cover...make sure you remove rubber lock..located on LDS/D-Tof cover.. because under those locks there are screw..if you won't open those two screw...top cover can not remove...plz confirm to these things TQ

[@rogergoodwin4554]

@@ecovacstechnicalsupport5278 Model No. is DX9G. I have already removed the two screws under the rubber plugs. I have tried to remove the top cover but am unable to using my fingers. I am too afraid to use any more force...

[@rogergoodwin4554]

I’ve done it! I plucked up enough courage to have another go at pulling the front plate up. I also read the useful post kzbin.info/door/7ll6Y0C4xktvf9TBmALVCA Instead of a screwdriver as recommended, I used the two claws of a hammer. I reconned this would spread the load more evenly by applying pressure in two locations rather than one. Hey presto!

[@alittlebitintellectual7361]

Man... I spent hours on getting that front upper faceplate removed, and he just goes and pulls it off like nothing 😅 I managed to fix the hardware problem myself luckily, but still have a problem: On the App the map always changes, even when mapping is completed, i name the rooms, next time sth like a box is in a room the app will just combine the rooms by itself, is there something i can do against that? You're doing Great work, and have my fullest appreciation, sir.

[@coreyurquhart8622]

I'm having the same issue not sure what to do

[@alittlebitintellectual7361]

@@coreyurquhart8622 from what i heard the app is just fckd and ecovacs is not bothering to fix it. So yeah, reset the bot, reinstall the app, nothing really works

[@christinechong4936]

Hello can I check with you - the smaller 'square' motherboard that connects the bigger 'L' motherboard - is that the WIFI signal motherboard?

[@0paque0ccupant]

hello, could you make a video about replacing side brush motors on a deebot? i have a t8+. thank you

[@noorbanwait1126]

Hey man, Thank you for this amazing video. My robot is going backward for some reason. I cleaned the sensors and open the bumper and cleaned it, they are fine. Can you please help me to fix my robot? My robot is M81 pro.

[@noorbanwait1126]

Just want to add one more thing, even with my remote I can’t make it move forward. I will appreciate your response.

[@ecovacstechnicalsupport5278]

In this model if it start reverse then... might be anti drop sensors...the front 2 that you need to try try to replace if still reverse then left & right side....if still same then U need to test bumper

[@ecovacstechnicalsupport5278]

If you are in Malaysia..most welcome sir you can bring it to my place I'll fix for you

[@satishkumar-ni5oq]

On which address we can send the product for repair, I am facing the problem with charging. Product is not responding.

[@wolfz2004]

Hello, thank you for your videos. I have a Deebot OZMO T8 AIVI where the right side brush doesn't work. I installed a new side brush motor according to your video, but it doesn't turn either. What can be the problem?

[@arfanfazal698]

Omzo 920 and 8t aivi water tanks are same?

[@MrBranko39]

Hi! How to replace the main brush motor?? Can you make video please

[@ecovacstechnicalsupport5278]

Hi ..plz watch my video recently uploaded...how to disassemble the deebot n part 2 how to Assemble back....at the end just remove left right wheel n then u will reach to remove main brush motor assembly....

[@boboc5]

Hello Ecovacs genius :). I have a defect Deebot R95. I want to ask you if is possible to have the motherboard schematic. I want to try to see if I can repair it. Thanks!

[@ecovacstechnicalsupport5278]

Sorry sir not available...I'm also just repairing without any diagram,😊

[@web3chennai]

If i bought deebot product in Singapore and can you people provide service ? And that model in not available in india deebot t30 pro omni?

[@jpp8518]

Bonjour. Sur mon Ecovac debout T9, c'est ma serpillère qui ne fonctionne pas. je l'ai changé et c'est toujours pareil. Donc, ça doit provenir de l'intérieur. Pouvez vous m'aiguiller où chercher svp. Merci.

[@padmadittakaviable]

The head of the side brush where we plug the brush is broke. How to fix that?

[@ecovacstechnicalsupport5278]

Broken lock I don't recommend you to glue back... because some customers tried n they put glue a lot n glue enter in motor as well so all jammed...that clip can not repair...you must need to order side brush motor n just change side brush motor assembly...that clip comes with motor assembly...

[@Leeder74]

Do you have an instructional video on how to replace and side brush motor?

[@Denizyarsuvat]

Hello, I have an LDS error issue, ive watched your other video and checked the rubber as well as made sure it is clean. sometimes it turns on but most of the time it doesnt spin. there doesnt seem to be anything blocking it. Would you advise i buy a new motor and try to install it? I have no repair centers near me. Is there something else that could be causing the issue before i get a new motor?

[@ecovacstechnicalsupport5278]

I'll upload another video about this topic in few days..

[@adriansz4227]

Is the teardown the same for T9+?

[@alvinchua1378]

Good day sir, I took a pix of my “disconnected” video cable. Still figuring where it originally stick to. Will you be able to assist? That’s for omni x1 though

[@RahulSharma-oh5sg]

This is great video, My N8 Pro just out of warranty and the main brush motor needs a replacement. I am not able to access the motor for replacement. Would that be below the motherboard ?

[@lawrencejeun1360]

I have an N8+ Pro as well. Were you able to remove the top cover as shown in this video at 0:57? I have followed the video bit get stuck at 0:57 because I feel like I’m have to use more force than shown to remove the cover, and I’m worried about breaking it..

[@ceciliareyes1784]

The sensor doesn’t come out, what are you pressing before it comes out?

[@ARamakrishnaRKSir]

I have a Deebot Ozmo 950 which is not moving smoothly. (The machine is 15 months old. When it moves across the floor it is jerky and just twists jerkily (NOT SMOOTH IN STRAIGHT LINE EVEN IF THERE ARE NO OBSTACLES). PLEASE CAN YOU HELP. WHERE ARE YOU LOCATED? I am in India.

[@ecovacstechnicalsupport5278]

In India got service centre in new Delhi...plz contact ecovacs hotline no they will give you exact address..U can WhatsApp me a video clip so I can confirm what's the issue @00601137973018

[@NegationLXVI]

I need to change the motherboard of my dbx11-11 but can't find new or used ones. The only ones I can find are dbx11-21, but will these fit? Thank you!

[@ecovacstechnicalsupport5278]

In Malaysia available...if you want can arrange for you

[@ecovacstechnicalsupport5278]

Different model can not fit

[@maneshsubramanian2212]

Hi there, Is the fan motor same for all deebots. Can i fit n79se fan motor on my N8 plus.?

[@ecovacstechnicalsupport5278]

No different models got different vacuum fan motor...plz WhatsApp me to confirm which model u r using... then I let you know which fan is suitable for ur model.. 00601137973018

[@paolog6345]

Hi! I have a deboot ozmo 950 series, model dx9g. Thanks to this video I understood that my problem is motherboard. I want to buy a new one, but I can't find it. Do you have any suggestion where I can buy a new one? I find just the motherboard for the dx93 model, but I don't know Iif it's the same.

[@ecovacstechnicalsupport5278]

Dx9G

[@alvinchua1378]

Hi Sir - do you have any video for DEEBOT x1 omni? Am trying to replace the broken green holder for the leg but I can’t open the top. Slight difference and I tried your method but I accidentally disconnect the video cable. Now I not sure how to stick back.

[@ecovacstechnicalsupport5278]

Ok I'll upload an Omni video in few days

[@Jmod128]

Hi, I have a Deebot T8. It was dropped and afterwards it won’t charge anymore. I get the red light error. I replaced with a new battery, the unit works just fine, when it runs out of battery it won’t charge again, red light. Which part of the board requires my attention for this repair? Thank you.

[@vishnuprasad3705]

My deebot N10 is behaving weirdly, it's ending task in mid way and going back... It's jerking and confused goes randomly here and there

[@yaliamita3063]

Is there a way to remove the round wheel under camera, for cleaning?

[@ecovacstechnicalsupport5278]

Of course can.. there's one video available how to clean front roller plz check on my channel... it's very easy just in 2 minutes

[@wen-hsinmoh1487]

Hi there, I have a T8 and I am tried following your steps to disassemble it, but I got stuck at taking the bummer off. There is some kind of elastic things that holds the bummer and the main body, but most of all I can get the top off (the main body) like you did. Do you have a video (will you do a video?) of disassemble T8? Thanks

[@ecovacstechnicalsupport5278]

If u r using T8 aivi then there will be 2 tiny screw on top of camera vover just remove those 2 screw then eaisly u can remove bumper.... those 2 screw holding bumper with rubber seal

[@wen-hsinmoh1487]

@@ecovacstechnicalsupport5278 There is a stretch material covered the camera like a rubber band I am not worried about that 1 to be released, but I have a problem to take the whole top of the vacuum off. It seems like they are a couple places holding it down I can't get it to separate and lift the whole top.

[@samlee8818]

Hi, I have problem with my Deebot M88 where the green side brush is not spinning....can pls share?

[@ecovacstechnicalsupport5278]

Remove top cover first then remove spoil side brush motor put aside... remove other side brush motor n fin in spoil side then power on the deebot put back dust box n press auto button..see weather that good side brush motor turn in spoil side or not...if good motor start turn after pressing auto button then just change side brush motor only will be ok...if good motor also won't turn in spoi side then...main board & side brush motor both need to replace together... because sometimes got short circuit

[@dansilful]

Hello Sir! Do you have a video where we can see LDS removal? Thank you sir!

[@ecovacstechnicalsupport5278]

Yes already uploaded...few videos available at this topic plz watch those hopefully you can remove n fix..

[@ragulla]

Hi friend. I have an "Ecovacs Deebot N8 Pro". It has 1.5 years of use. This week started doing an intense noise. Do you know how I can fix it? Thanks

[@ecovacstechnicalsupport5278]

Can plz attach a noise video clip 00601137973018

[@ragulla]

@@ecovacstechnicalsupport5278 here a video of the noice: kzbin.infoA3Cl4o_g428?feature=share Thank you 🙏🏻

[@ragulla]

My friend, any idea of what I can do?

[@xstorm9939]

@@ragulla he told u to send video btw

[@arfanfazal698]

Dear my omzo 920 front wheel is scratchers on floor kindly reply thanks

[@sissyelmo]

I have a Deebot U2 SE. I took it a part and there is a black and red wire with clips on the end. I don't know where they go to put back together. Please..help!

[@user-jr1nv6gh9w]

I am trying to find a motherboard online to purchase. Any ideas as to location? I own a Deebot 920 and am only able to find one for a 950 on ebay. Would this work?

[@ecovacstechnicalsupport5278]

No... because battery is different sizes

[@PD3666]

I watched your video and tried to open my Deebot to clean the vacuum motor as it recently sucked some water in. But unable to open the top portion with power button. I saw so many of your video and you just pull it out, but I am unavlble to do so even after lot of force. Any advise? I have N8 model, Thanks.

[@PD3666]

Nevermind found the tutorial where you have shown that kzbin.info/www/bejne/r4qlpJx_itl4qs0si=YXssxUr4SbqDrvho. Thanks 😊

[@ecovacstechnicalsupport5278]

Sir make sure you removed all mentioned screw...2 on top under white rubber, 2 under battery these 4 are hidden screw if you won't remove these... casing Will damage

[@ecovacstechnicalsupport5278]

One more thing.. first time when we open any item..locaks are fully Tigh...need some force to remove... don't forget to remove front 2 wires attached with motherboard

[@PD3666]

@@ecovacstechnicalsupport5278 I was able to open it and there was no water damage thankfully. Assembled it and now it is working perfectly well. Thanks to your video I was able to follow along and dismantle it 👍🏼

[@bobmarleyy1976]

Hi, my ozmo - deebot interface connector is broken, may i ask you the part number or some pictures of it to find a new one and replace it? thanks a lot! (i mean the ozmo vibrating washing system female connector on the deebot t8)

[@chilli0007]

Hi can you please make a video on how to replace the main brush motor on the ecovac t8 aivi?

[@ecovacstechnicalsupport5278]

I'll shoot video soon.

[@kellymcpherson2630]

I think I need to replace the side brush motor for the right side (red) on Deebot Ozmo 920, have watched your video but i cannot get the bumper off. I am assuming its the motor that needs replacing, the green side you can feel glides round nicely when you turn it and the red side clicks round, it is as if a cog is worn

[@kellymcpherson2630]

I have managed to get it all apart now and the red gear that holds the side brush in place is worn and needs replacing, I have a 3d printer but cannot find a file online for that part, can I purchase the gear/cog from you please?

[@ecovacstechnicalsupport5278]

Actually with 3d printer u can print inner gear...but this one should be flexible...but 3d material is quite hard will break in once..

[@ecovacstechnicalsupport5278]

Plz contact 00601137973018

[@AnshuPrateek]

Hi, I have an X1 omni, and the top cover seems to be stuck even after removing all screws. I could pull it from front and behind but seems to be something holding in center. Are there any additional screws or plastic hold in that?

[@ecovacstechnicalsupport5278]

Yes there are 2 more screw need to remove from top cover beside the D-Tof assembly on Top cover you can see 4 Small round rubber caps need to remove..insid got two different colours screw... Black screw need to remove...then only Top cover can lift up without damaging

[@smithinjacob5325]

Hello. May I know why my Deebot vacuum cleaner Map in the Ecovac App slowly starts tilting a few degrees to one side?

[@ecovacstechnicalsupport5278]

Some times it happens but it doesn't effect the mapping...plz refresh the app before start using then it will give the exact status...& Map position u can turn with ur fingers as well...can make it straight again

[@smithinjacob5325]

@@ecovacstechnicalsupport5278 thanks for your reply. The tilting of the map is happening over a period of time. Once a map is generated, we will see a tilt in about a month's time. The robot is also moving forward at a tilted angle (4-5 Degrees). Do you suspect any issue with the wheel assembly (speed is not matching) or it could be a software issue?

[@durgimunigangadharamchetty3510]

Hi I have an issue with ozmo 950. I used in mop mode for morethan 50 minutes, the water tank will not come back easily if tried to remove it from deebot. I tried to pull out by using little pressure, the water tank will detached with main unit by giving a some noise. I think some vacuum will giving such cimplaint. How to clear this problem. Please guide me

[@ecovacstechnicalsupport5278]

Make sure you Press the tank Lock before removing from the deebot ...if without pressing down the lock if you trying to remove.lock will break

[@ecovacstechnicalsupport5278]

You can WhatsApp me a video clip at 00601137973018

[@omarchavez7951]

Could you do this with a Yeeti Vac+Mop? I am having drop sensor errors and I want to open to see if there is water damage or if I can replace the drop sensor.

[@ecovacstechnicalsupport5278]

Plz check other comments...I replied just know TQ

[@MariaMarandici]

Do you have a video about how to open docking station? Thanks

[@ecovacstechnicalsupport5278]

Not yet..but its simple..at bottom got 2 screw under black rubber remove then top cover cxm pull up

[@pandroid6697]

hi, I have the t9 vibrating plate screws rusty and I would like to change them, could you tell me what type of screw and the size?

[@ecovacstechnicalsupport5278]

There are total 6 screw on plate...2 left, 2 right n 2 in the middle...so don't open all together....just remove one screw as sample n get the same screw from hardware store n fix back one by one... Do not open all together...

[@pandroid6697]

@@ecovacstechnicalsupport5278 ok, where i can buy this screws?

[@ecovacstechnicalsupport5278]

@@pandroid6697 plz check at hardware shops in ur country...these are normal screw eaisly can find

[@rrrnay6055]

I have disassembled the Ecovacs Ozmo 950 to replace the main brush motor. After I assembled it, it is only going backwards, then giving the error that front pumper is stuck. What could be the reason, which wire or connection is related?

[@ecovacstechnicalsupport5278]

Make sure u fix back the bumper correct...n it can easily bounce back when u press...it it's bit hard means bumper stuch somewhere....n plz check front two clips behind the bumper...fixed or forget...

[@ecovacstechnicalsupport5278]

Most likely is bumper issue..not fixed properly

[@smrchk2133]

@ecovacstechnicalsupport5278 Hello, I have a deebot 600 and I need to access the main brush motor to clean it because it doesn’t turn as it should (getting main brush tangled even when the brush isn’t on). But I can’t find a way to remove the bumper. I removed the bottom screws and the bottom part that holds the bumper in place but the bumper is still “stuck”. Is there a way to remove the top cover? I suspect that this is what prevents me from removing the bumper. Thank you in advance.

[@ecovacstechnicalsupport5278]

In this model bumper is stick with top cover..can remove but bit hard... better U open top cover together with bumper

[@smrchk2133]

I tried removing the number with the top cover but it won’t come off. It seems stuck at the front although I have removed all 8 screws, battery and side brushes. What is the solution?

[@aminislam2191]

can you show how to replace the laser distance sensor for deebot ozmo 950?

[@ecovacstechnicalsupport5278]

Video available..plz check LDS related videos

[@terjejacobsen2856]

Hi. Thanks for the video. I have a Chinese version of t8 aivi+. It will not charge the battery anymore. I thought it was because of dead battery. Therefore I purchased another battery. Unfortunately it didn't help. The white light is blinking but nothing happens. Its stuck on 14%. I got at tips saying this is a known issue and I have to replace the motherboard. Do you know if I can replace the motherboard with a EU motherboard and getting a European version? Terje

[@ecovacstechnicalsupport5278]

Can u plz send me a pic of Ur deebot..can WhatsApp at 00601137973018

[@terjejacobsen2856]

Ohh, sorry for late respond. Unfortunately I don't have WhatsApp. Can I send it in Messenger?

[@deepsavalia748]

Why is my deebot saying new environment detected sometimes when i start the cleaning ?

[@ecovacstechnicalsupport5278]

Because deebot feels like you run at new place...have you change the place???if not then plz reset n save new map again.. hopefully will solve the issue

[@ehsankeshtgar6734]

Hi, do you have any video for disassembly of the empty station for T9+ ? if so, could you please share the link ? Cheers

[@ecovacstechnicalsupport5278]

Not yet...but remove all screw of station n use screw driver to open 3 locks around the wire fixing area then just push outer cover apposite directions...cover got no screw..only locks

[@ehsankeshtgar6734]

Thanks. I want to open the very bottom part where it seats on the floor. it has two metal parts for charging. one of them is loose and I need to fix it. I assume this part also has locks and no screws, is that right ?

[@mihaiszabo7864]

I have deebot ozmo 950 anti drop sensor error. I checked the sensors and none of them are lit. from what I have seen, they are not connected in series. is it a software problem? could all 6 burn at once? Thanks

[@jakebettini3613]

@ecovacstechnicalsupport5278 My Deebot T9+ keeps saying " off the floor " is there a know fix for this issue i cleaned 2 of the window sensors underneath but it still says it ? Please help

[@ecovacstechnicalsupport5278]

Sir both wheels got a small clicking sensor on wheels assembly....one of the sensor came Off from its place or broken or faulty...need to open top cover n check those sensors

[@jakebettini3613]

Thankyou

[@johnokeefe3841]

Amara i have a 1 floor house can i disable the aiti drop sensors?

[@ecovacstechnicalsupport5278]

Actually anti drop sensors are not designed only for stairs...where ever deebot feels the place is bit high it won't go that areas...Ifvur deebot sensors are perfectly working then I don't recommend...if always gives error at black colour or carpet...rest all everywhere ok then ok u can use this trick to hide the sensors with white tape but not transparent...must be white colour then it will work at dark colours carpet etc..

[@biplabjoarder2578]

I would like to have a servicing for my Ecovacs N8 system, how I can contact you ?

[@ecovacstechnicalsupport5278]

If you are in Malaysia then most welcome..plz contact 00601137973018

[@gaiaperazzoli7558]

Hi! I have a deebot t9 and the front wheel is threadbare :( i'm trying to fix it by myself but i can't disassemble! How i can do it?

[@ecovacstechnicalsupport5278]

Plz use - Screw driver n use From bumper side.... won't get scratch from front... quite hard but not impossible...u can remove in few seconds

[@smithinjacob5325]

Hi. May i know why im getting “Clear main reservoir immediately” message after every ‘clean dustbin’ even though the main reservoir is not even half full?

[@ecovacstechnicalsupport5278]

May I know which model you are using sir??? Can plz send me a video at 00601137973018

[@ecovacstechnicalsupport5278]

I'll see the video then we I'll reply

[@mohammadaslan8082]

I have deebot n8 can't find itself and restarts mapping Note that I clean it permanently, but the problem appears if I did not use it for a day or more and tried to start after that, it cannot find itself location can you help me ؟

[@thomaswilkinson8335]

Hey there, what could be wrong with our Deebot. It seems to work fine for a few minutes, then the suction stops but it keeps moving around like normal without suction, then the suction starts again. Very frustrating. Thank you!

[@ecovacstechnicalsupport5278]

Model no. Plz.??? & Once deebot stop after few seconds then side brushes also stop for a while & once it run again then side brushes also turn for a while??? Give me these details then only I can confirm TQ

[@jankrol7180]

Deebot ozmo 950, throws an error of dirty fall sensors. I opened it all the sensors are perfectly clean and not rusty, yet none of them are lit in the camera. What could be the reason? Are there fuses on the motherboard that are responsible for the sensors? Maybe there is some way to manually reinstall the software.

[@ecovacstechnicalsupport5278]

If physically you didn't see any issues then you need to install new sensors then only can confirm weather really anti drop sensors issue or Mainboard issue... because 5% chances for Mainboard issue

[@mihaiszabo7864]

did you find an answer to this problem? I have same problem. Thanks

[@jankrol7180]

@@mihaiszabo7864 The vacuum cleaner has finished in the service, I'm waiting for an answer what's going on

[@mehareac]

Hello…where can I buy the anti drop sensors for Deebot N8?

[@ecovacstechnicalsupport5278]

Plz check online like Ali Xpress, Amazon etc...u can get from there.all available

[@menesesal]

Hi, what about the reservoir sensor? my machine is stuck in mopping mode even with the reservoir removed completely as well as the mopping pad adapter.

[@ecovacstechnicalsupport5278]

Can plz send me a video clip so I can see what's wrong...00601137973018

[@menesesal]

@@ecovacstechnicalsupport5278 So I found exactly what the issue is. There is a sensor magnet, that is on the back of the unit. When you insert the reservoir, this sensor, will switch from vacuuming to mopping mode as the reservoir has a magnet that activates the mopping mode. This sensor is not working well on my robot, its a white dual cable with a magnetic switch. I'm tempted to just manually solder it but I would like to repair it correctly. Would you know where can I get this part?

[@ecovacstechnicalsupport5278]

@@menesesal original same size wire all set is difficult for you to find... easy way is just take out that sensors from white gell remove all that gell n take it to any electronic components shop from there just request for same sensor...they will give you...just solder back as is it is ...will fix the issue..

[@dennisanonym8658]

why isn't it shown how to remove the wheels?

[@ecovacstechnicalsupport5278]

Hi... actually I just give a quick demonstration..where are the part location, how to remove, reassemble etc....there are just 4 scre on wheel assembly..plz remove those n just pull up the whole wheel assembly...its quite easy..still if u need any help can WhatsApp [phone].. always welcome

[@jonolandon6586]

I replaced the side brush, which works now, however, since reassembling I get an error every 5 minutes that says "please check the driving wheels" any idea what I might have done to cause this?

[@ecovacstechnicalsupport5278]

When it gives this error so deebot turning in circles at one place??? Can not move forward? Or just in open space suddenly give error

[@jonolandon6586]

@@ecovacstechnicalsupport5278 it happens when it runs into a wall and keeps trying to move forward into the wall.

[@jonolandon6586]

I also ordered a new motherboard. Can I just install that, or does it need software downloaded?

[@ecovacstechnicalsupport5278]

@@jonolandon6586 just replaced new motherboard..no software issues...new software available they will give notification in app...can update from there..

[@jonolandon6586]

@@ecovacstechnicalsupport5278 yes it keeps turning around but it seems to be when it’s next to a wall and then it gives an error

[@cynthiafung4308]

Can you completely remove the anti-drop sensors and the vacuum will continue to work? The “Please clean my anti drop sensors” error is driving me insane and the sensors are completely clean!!

[@mihaiszabo7864]

Hello!! did you find an answer to this problem?

[@cynthiafung4308]

@@mihaiszabo7864 I should add - I found in another post where the Ecovacs technician confirmed that you cannot remove the anti-drop sensors. It must be plugged in for the machine to run. It makes sense because it probably needs a closed circuit?

[@unkreativefrog5992]

part 2: kzbin.info/www/bejne/ipPHnGRresSci9k

[@shilpachandrawanshi4394]

Apka service center kha pr hai address btaiye

[@ecovacstechnicalsupport5278]

g.co/kgs/psDcyn Open this link in Google..all details will be there.. I'm living in Batu caves Malaysia

[@kamalaseng]

Where is main brush motor located in this model

[@ecovacstechnicalsupport5278]

In Ozmo 920, 950, T8, T8AIVI, T9 N8 Pro...in all these models Main brush motor assembly located under main board...for this part we need to remove both wheels, main board then only we can take out that assembly

[@chilli0007]

Can you make a video of this after the wheels are off please? I have it taken apart up to that point by following your video but don't know how to take out the main brush motor

[@billiardgame9799]

Where to buy a replacement board?

[@ecovacstechnicalsupport5278]

In Malaysia I can arrange..but other countries U need to search online sellers like Ali Xpress, Amazon etc

[@billiardgame9799]

@@ecovacstechnicalsupport5278❤

[@billiardgame9799]

@@ecovacstechnicalsupport5278 I found a place to buy it, and first board came with a broken capacitor, they send me a replacement for free, but second board works fine except the brushes that don’t turn. I’m again claiming that vendor… but not a good experience to get a working replacement board.

[@milankrkovic9434]

Hi, I have a robot vacuum cleaner and it gives me a dust fall fault.

[@ecovacstechnicalsupport5278]

Means it doesn't pick up dust??? Or giving some errors??...can plz give me exact error

[@milankrkovic9434]

It starts vacuuming and after 3 seconds it says "dust fall fault" and turns off.

[@wanlophaepoing4207]

ชาร์จไม่เข้าขึ้น 1% เปลี่ยนแบตแล้วขึ้น 1%เหมือนเดิม

[@aashishgeorge2011]

Anyone in delhi who can fix this thing??

[@ecovacstechnicalsupport5278]

In new Dehli there's an official service centre..plz contact their hotline no

[@aashishgeorge2011]

I tried they don't fix them if they are from outside India

[@lwhlwh1321]

how to get your service ?

[@ecovacstechnicalsupport5278]

In Malaysia plz contact. 00601137973018

[@paulthepainter2366]

You are dishonest for tagging other models than the one you are working on.

[@ecovacstechnicalsupport5278]

Hi.. before omni start from Ozmo 920 , 950, T8, T9, N8, N10, T5 Max, T5 hero all theses models there's not even a single screw difference sir.. even T8 aivi is also same just bumper in front need to remove 2 screw that's Only difference sir....I just give a guide line in my videos.In other countries There are so many different models ecovcs selling looks like similar to these model but maybe inside slightly different mounting...I don't know which model you r using but if you need any help always welcome...

[@paulthepainter2366]

@@ecovacstechnicalsupport5278 using the specific model number is dishonest. With less work you could have typed in the description "also applies to many different models"