How to fix any robot vacuum stuck brush error - for Eufy and others

I show you how to fix the "stuck brush" error on my Eufy 11+. Most robot vacuums are very similar, so even if you have another brand, you'll benefit from watching this tutorial. Leave any questions below.
Links to products:
Oil to clean motor: amzn.to/3678T0O
I upgraded to this slim version! Eufy RoboVac 11S: amzn.to/37332ea
***Music***.
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#eufy #stuckbrush #error
Note: I receive a small commission from Amazon if you use my affiliate links above.

[@wendyting329]

*A great vacuum💯 for the price. The suction is awesome **MyBest.Tools** excellent for pet hair. The beater attachment works great on the stairs. Not too heavy and easily maneuvered.🤨*

[@1FaithfulDevotion]

After viewing this, I realized that we need robot repair shops. There are way too many screws and parts to this process, and I'd rather pay someone to do it. However! The good news is, I was able to fix my roller brush, just by using "machine oil," as suggested, on the part on the robot where it needs to rotate. After oiling well, it worked like a charm! Thank you!

[@lifehacker8400]

yup there are a lot of screws!

[@fairlyironic]

Yeah, after watching this I think I'll trash my machine and buy a new one. Way too complicated a fix for me to tackle!

[@Tesla-Fan]

I don’t no if you see my comment or not but i wanna take time to thank you tons for making this video man. Saved my time and your video made me give a at least try to open my robot vacuum and work on. It really fixed my problem and it was exactly that white spinner attached to motor. Thanks again buddy 🙏🏻🙏🏻

[@borikuaza]

I started doing this at 10 AM. I struggled, I cried, I lost screws, I had a beer, I cried again while trying to put everything back together. At 2 PM I finally did it and now a side brush is stuck. 🤣 Oh well, here we go again!

[@KatherineTheGr8t]

Thank you for showing how to put it back together with each and every screw! A couple of yrs ago I watched a Roomba disassembly but the reassembly was sorely lacking, had to re-watch the disassembly to get the reassembly info! You were very thorough and though my new Eufy BoostIQ 12 hasn't yet arrived, I am anxious so watching all related videos. Again thanks, I'll watch it again when I need to get to the motor and need to recall the placement of all the screws : )

[@ashleygoddard4382]

The vacuum itself is also amazing🌼 I moved into a home with hardwood floors and with two dogs I would see a layer of hair daily. I got this and it changed my life. I run it every night and the amount of dirt and hair it picks up daily is impressive. I have a golden retriever who sheds and this keeps hair to a minimum. I still need to take the big vacuum over the rug about once a week but eufy does the rest. The hardwood floors are always dirt free. I would definitely purchase this product again and tell my friends to purchase it too!

[@liseguilbault2369]

What an amazing instructional video! Start to finish, it is comprehensive, not rushed, with clear instructions. Bravo!

[@giseleatadaime6320]

Thank you so much for this video. I have a Liectrolux C30B rebrand whose main brush was spinning but would stop in 2 minutes. I disassembled and luckily mine was easier and didn't need to unscrew the motherboard. There was a huge amount of both human and pet hair stuck in the spindle house and the spindle itself. After cleaning everything up, it's as good as new

[@Lerdavian]

eugh. Took mine apart, nothing is in there other than stock lubricant. I have no idea why it's giving the rolling brush is stuck error.

[@elizhutch]

Cleaning the motor worked!! I have a slightly different vacuum and your instructions were still perfect!! thanks

[@FilmsAletheia]

Brought the robot back to life! Thank you!

[@davidshowalter37]

This is a great video. You did a superb job explaining how to fix it. I can't wait to tear it down tomorrow

[@greigdawson9465]

Very useful video. Managed to get my 11C back up and running again. Many Thanks.

[@neilhowell5981]

25C owner here, got all the way down to the brush motor and realized it was belt driven. No hair. Was nice to be able to access the wheel compartments and make sure they were cleaned out. reassembled and pulled of the front wheel and found lots of pet hair lodged there and in the spoke and cleared all of that. That seems to have done the trick for me, no rolling brush issues since then. For 25C owners, probably just check all 3 wheels first before disassembling completely. Cheers for the video, though!

[@organzola1]

Fantastic tutorial! Fixed my Eufy Robovac 11 thanks to this. You star!

[@lifehacker8400]

I'm happy it helped you out!

[@candymansmom1]

This was a super fantastic video. If you are getting the 4 beep signal, 20 times simultaneously, then it is likely your beater brush having an issue with dirt on your motor. Even though my vacuum (Ecovac) is a different model, his demonstration lead me through this from beginning to end and saved me a bundle! Thank you!!

[@timduvall6488]

Best robot repair video I've seen. Great job.

[@chichicoo8891]

Thank you!! I was about ready to trash my model and get a new one! I also don't have this model but your tutorial helped!

[@jaredhempy4454]

This video helped me fix my Eureka Groove robot vacuum. Thank you!!!

[@garretthaines9485]

The good news - you can fix it. The bad news, everytime you think you're ready there are more screws. And then more. Oh, more. Wait, two more.

[@featheredfriend1310]

😭😭😭😭 screw it.. mine still doesn't wanna work 🥵

[@ElProfe69]

The last one hidden under the sticker

[@nikkirowland8447]

My hoover goes forward then stops as soon as it turns to left

[@Prontius1]

I've had this robot for 5 years now. I only had to change the battery and clean the roller motor and it's working as good as ever.

[@foodog777]

Thanks for this video. I bought a new N79 battery last month. Then the roller stopped working today. I missed putting back a couple of screws resembling but working is working.

[@meady200]

Helped me fix mine! There was no obvious internal problem on my machine, it just wouldn't accept charge. There was a lump of fluff over one of the infrared bumper sensors when opened, I think it may have been this leading it to believe it was never correctly positioned onto its charging foot.

[@mariasharkova6715]

Thanks for the video, it really helped me to take my Robovac 30C apart! However, in my case it was the ball bearing (10x19x5mm) that got destroyed over the years. Going to order a replacement now.

[@debracunningham603]

This helped me fix it from getting stuck, thanks!

[@leftoversfromgrandmas5924]

You have saved my life. Trusted this video from the moment i saw red comic sans in the title

[@WhereTheyWander22]

THANK YOU! This saved me hours of frustration and I don’t even own this model!

[@jayanderson228]

Back up and Running! Thank you sir!!

[@ReySantana_]

Wow... Excellent work bro... Thanks

[@lorenaortiz9582]

Me ha servido mucho! Gracias. Ahora mi Eufy funciona perfectamente

[@melodybrohinsky7242]

This has worked for me twice on my greenworks. Unfortunately I've also had to resolder the motor wire twice because I'm a klutz 😂 but still, brilliant video! You should do more how-to's!

[@kingtubby1980]

Thanks that off and on 6 times brought my ion vac back to life, it would be on the charger fully charged but when I activate it it would go back to the charger, blink red and refuse to go work, was like this for a few days seen your video tried the off & on trick,nows it's working again, thanks 😊 👍

[@kaylaeschliman1233]

Helped fix our issue. Thanks!!!

[@scottselover]

Great walkthrough

[@regimenservas9233]

I had a different vacuum(Yeedi) but as long as you know know generally how to work on simple electronics it worked. My problem was on the motor that drove the main brush, not in the belt housing around it. I had to pry the sprocket away from the spindle to push and pull away(with tiny forceps) the hair and gunk that had accumulated. Aside from my model having a sensor that had to be removed for the dust bin to be reinstalled(I really wish I had taken a cell picture of it before I removed it) all went well and took about two hours.

[@Dariya300]

thank you , it has helped!!

[@maksimkolmakov159]

Thank you! it works!

[@albenakazepova8330]

Thank you for the video. It's very useful. I have different problem - One of my side brushes rotates constantly. How to fix this?

[@kwan0052]

Worked! Thanks alot

[@brianl5504]

Top job, it worked for my one 👏 👍

[@nikkiheywood14]

Thank you so much!❤

[@AnnaMarieBoothSF]

Thanks! useful!

[@Defector82]

Well after watching this I have decided my robot will work just fine without the brush so I just left it out. It indeed does work on hardwood without the brush. Thanks anyway.

[@onurburakozkan3196]

Thanks!

[@robertroxxor]

thank you, saved me from buying a new one!

[@use31]

Cheers mate 👍

[@Amabilis007]

I have a Beko robo with two rotating brushes on each side. One of the brushes stopped spinning.what can I do? I pulled the brush out, it is clean free of any obstacles. How do they turn? By a belt or each have a motor? Your video was great.

[@GunesOzgecTV]

thank you🙏🙏🙏

[@lifehacker8400]

No problem 😊

[@SF-ex7iv]

hi, you are a genius! can you tell me what to do as i cannot take out the dust bin, it seems stuck inside

[@marygreene7768]

Hi I did this and got my brush rolling again thank you, however , I put everything back together and now I am getting a continuous message that the drop sensors are dirty, it’s stuck on a ledge etc. it gives three beeps and a flashing red/orange light and it won’t work? I have Eufy 15 C model, any suggestions. I did reopen it again and made sure all the connectors are connected etc. Hope you can help? 🙏🏼

[@loribolz5565]

Mine is flashing red and 3 beeps says drop sensor error. Ive taken apart cleaned as much as possible. One big wheel seems to not move as easily as the other. I took it apart didn’t see any dirt, hair etc. motor in wheel? Cant seem to get mine working 😢

[@thughestx]

How did you get it to run upside down to check if the brush motor was working ? Mine say to turn it righties up.

[@atozeta]

Thanks for your help. I have the Robovac L11 . I recently bought a new battery, i installed and put it to charge. The blue light was ok.. but never stop. I tried to use it but appears the red light. I have cleaned the connectors and checked the charger.. what more i can do? Thanks for your help

[@MyCornerOnline]

It’s 1:30 am and after 6 1/2 hours I now have a super clean room decoration (aka) trash. Still four red beeps. We have a 25C and it’s a bit different. Struggled getting the top off. There are two screws where the brush sets that are not on yours. After we figured that out we progressed okay. The brush motor is different too as it has a rubber ribbed belt instead of the multiple gears. Lots of little differences but was able to follow through. Wasted 6 1/2 hours, but we would never know until we tried and we’re only out time. Sigh.

[@reecenewton3097]

Read the other replies about cleaning the motor shaft and oiling it.

[@MyCornerOnline]

@@reecenewton3097 Went into trash long ago.

[@dwiedmaier]

Hi. My 11c is belt driven. Any ideas where can i get a new belt?

[@o.p.8593]

There is another thing to check, if cleaning the brush doesn't solve it. One of the side bits of the brush, the round end bit, is made of a piece that rolls and one that stays fixed. Hair can get in between them and is very tricky to get out, you can try using a needle and twisting the end bit while you pull at the hairs.

[@dattatrayakenawadekar3653]

Can you pl guide my eufy robovac G30 displays pink and not working.

[@cybertec0285]

Great. V11 motor got frozen stuck. Good thing is its only held with 2 screws and you dont have to remove much.

[@ryangiltenan6771]

I was able to do most of this and cleaned out a lot of dog hair from under the wheels and near the motor: however, the part where you detached those wires from the bumper- mine worked the opposite way. The wires are still connected to the bumper but separated from inside the machine. I am now having trouble reconnecting those wires that are hanging off the inside of the bumper to the inside of the machine. Any suggestions?

[@alinashay1514]

Hi. I have Eufy c11. The other day I watched it swallow my medium size hairtie. When I opened the dust compartment it wasn't there nor it was wrapped around the brush!!! Is there any possible way the hairtie is stuck somewhere inside the Robovac? If so, how do I retrieve it? Any suggestion would be so helpful! Thanks

[@SriHarshaBijjala]

My main brush motor does not spin freely enough I think. I've put some oil in there but didn't help much. Any suggestions?

[@theoldyellr]

Very good video. I commend you for using a real screwdriver instead of a power screwdriver. However, you just cleaned and reassembled the motor and gearbox without showing what was preventing it from turning. What if it was a burnt out motor? Could you have tested it with 5 VDC before putting it all back together? Are replacement motors available from Eufy?

[@p1800nut]

This is great, but may be unnecessary. If the white part is turning, you may not need to replace the whole rolling brush. I found that I could take apart the bearing assemblies on both ends of the brush quite easily (just pull off with a pair of pliers) and once I'd removed all the hair within, the brush rolled freely and all was well. And while doing all this teardown, it's also worth pulling off the swivel wheel (for the 11+, just pry gently from the sides with a small screwdriver)--an amazing amount of hair and dust gets caught under there as well.

[@lifehacker8400]

Yes, if the white part is turning, there's no need to take apart the machine. The teardown is only necessary if the white part doesn't turn, since this indicates there's something wrong with the motor inside.

[@juancarlosvelardegovantes2748]

After replacing the moter the S3 error, side brush persist. do you think a motherboard replacement for my G20 is needed?

[@yurapishwall621]

Have a eufy 11s max took the whole thing apart brush wasn't moving bc it had gotten stuck and reemed out the square bit used to rotate it with the motor. If he doesn't offer parts for this it's a white plastic gear any help??

[@misdeliciosashallacas4700]

Hi can you help or point me out where is laxer is my mulching keep said something us blinking the laxer ???😊

[@VescoPlayer25]

nice. I have conga 990 this seems to look very similar,.-

[@lifehacker8400]

hopefully this video helps! if not, let me know the issue you're having, and I'll try to help!

[@jogreenhough1609]

Great video! This sorted my Eufy out first time- loads of dirt & hair caught up. However it happened again a few weeks later & this time i didn’t get as much dirt out. When put back together the same error code is coming up 😥 Any suggestions @life hacker?

[@reecenewton3097]

I realize this question was 2 years ago but here goes. If the gears or belt and ends of rotating brush are clean and not binding, check the motor shaft with gears or belt removed. The motor shaft will have a small gear still attached to it. This gear/shaft should turn freely. It probably won't spin if you twist it, but it should not be stuck or take any appreciable force to turn. Mine was stuck fast. With force I was able to turn it a little. I dug more hair etc. from beneath the gear on the shaft, then I put one drop of light oil in that space, and another drop on the shaft where it can be seen at the other end of the motor. Then I turned the motor gear by hand around and around while the oil penetrated and the shaft loosened up. Fixed.

[@Suki272]

There is this spot between 5:08 - 5:13 where you separated the top from the bottom pieces, but you stopped recording and when you restarted recording, they came apart like magic because you did that part while you were not showing it on video. I can't see how you unlatched them. I'm trying to do mine and it is stuck. Why not show us everything? Other than that, it looks like a marvelous video.

[@techkid3091]

I'm having the same issue. Did you ever figure it out?

[@saracuadroscalderon1202]

I have followed the steps to clean the motor and after putting everything together it still doesnt spin. What am I doing wrong?how can i fix this? It is only 3 years old!!😣

[@johnwoodard786]

I have a 30C. I got as far as trying to pull the wheel out, but it does not seem to come out. There also does not seem to be a way to separate the top from the bottom. As best as I can tell, the 30C must have a different way to disassemble it than what is shown in the video. I sure wanted these instructions to work.

[@bender75]

What if the two front brushes keep spinning even when just charging? I tried disconnecting the battery but that did not reset the issue as I hoped.

[@kenmcdougall6106]

Worth remembering if you're going to touch the circuit board, touch something metal first to discharge any static electricity you may have accumulated

[@chelseapearce2774]

I can't seem to remove the bumper from my eufy x8 hybrid. I've got all the screws out but it's not detaching like in the video

[@Withnail1969]

This looks like what I need to do

[@ToddEdmondson]

what was the error code of flashing light sequence? before doing all this I want to be sure it's not a dead battery, I am getting 3 red lights flashing after it turns on, it starts up, rolls out of it's charger about 4 inches, stops then does the 3 beep sequence with a red light. Is that the fan? or dead battery? do you think? model 11S I think.

[@reecenewton3097]

Error codes are explained by a sticker on the dust container.

[@loribolz5565]

Mine is doing the same says drop sensors need cleaning but I’ve taken it apart and cleaned it and same thing 😢

[@abigailvalladares608]

What do I do if it’s not suctioning a lot I don’t even have the level suction on my iPhone

[@bernardetacoker4663]

Hi there My lejoy ld20 robot says : as the robot was picked up the job has been stopped” but I did not pick it up. It just does not start

[@beckyjohnson5983]

Our side front brush does not spin well. Tight when i turn it. Any idea what might be happening?

[@mikejones3662]

I'm having the same problem. It's anAeroForces unit.

[@Jazs258]

Can u tell me about battery back up

[@iam5085]

I had to open and replace some temperature sensor in Roborock S5 for nothing, it didn't help. I then bought Xiaomi 10+, after few months i am again wondering weather to consider quarantees or open one again...puuh.

[@caseyluvcandy]

What if my robot front left sweeping brush is not moving. Nothing was stuck there but it just won't move, how should I repair it? Thank you.

[@Steve_W27]

I also have Eufy 11 but its quite different to yours inside, in quite a few places..

[@CheetoTheCat]

What do you do if you have a solid red indicator and four beeps, but your rolling brush is NOT stuck and it turns freely? I followed your video step by step but I'm still getting the error message (solid red and four beeps).

[@ElProfe69]

Thanks buddy. I fixed my yeedi k700 with your tutorial. You were right, the motor was full with my dog's hair. The only difference with this robot was to take out the bumper, first I had to take out the upper plastic, and there's one hidden screw under the sticker with the model.

[@billthompson80]

Should note that there is a screw under the front wheel that keeps the top from coming off.

[@hahalovedit]

Great tip thank you. I have a robovac30 and there were. 2 screws under the long brush.

[@krystalcollins9335]

OMG this comment needs to be boosted, almost ripped the vac in half 😅

[@ossiningsue]

I’ve taken the brush out of my Roborock before to clean it, but now it is stuck in the machine. The brush seems clean when I turn it manually, I simply cannot remove it. The brush is lying crooked in the machine and won’t budge

[@debsmackay4571]

Did exactly what you said...loads of debris removed but rolling brush still stiff and robovac 11 keeps stopping saying rolling bar brush stuck. Do i need a new motor? If so where from?

[@reecenewton3097]

Read other replies about cleaning and oiling the motor itself.

[@rj5403]

Hi nice tutorial....plz explain machine oil?....3&1 oil?

[@reecenewton3097]

That would work. Any light oil. Sewing machine oil.

[@carloscarvalho4410]

Hi, please help me! My eufy 11c says that the side brushes are stuck. I've clean it and even disconnect the two side motors and the error pressist. What can I do more? I can't believe it won't work anymore, please help me! Thank you

[@lifehacker8400]

have you tried taking out the side brushes and cleaning the inside of where they're connected?

[@biswajitmallick9757]

Plz help me .. Beoz my deebot u2pro's vacuum problem. .. How ro solve......

[@boomhead2000]

!!!!!Before you take yours apart!!!! make sure to check it's not just the bearing on the roller that needs cleaning, you need to pull the black plastic cap off and in the end is a bearing, mine was clocked with dog hair,

[@nanamn5311]

Mine is different. It has the same problem but it doesn’t have the brush in the middle. So how can I fix it ?!

[@helenpashi7331]

Great video... my Eufy bumps into all my furniture any idea what's wrong? Please help

[@rundlej15]

You must've forgotten the green ribbon cable for the front sensors needs to be plugged back in 😂 your robot is blind 😵

[@mariekuhlman4923]

Front brushes aren't twirling?

[@judeeclark8746]

I have the Eufy 11...the ball came out but not the housing it sits in...therefore I cannot separate the top from the bottom.....any hints?

[@davidshowalter37]

Just pop the plastic piece the roller snaps into with a screwdriver.

[@bossadave]

Where can you get a replacement motor on line? My one is completely sieved.

[@uzaydakiyldzlar5439]

I did every thing you showed, but it still saying that roller brush is Jammed

[@trinichadee3068]

My albohes vacuum, worked for short time and go back to charge.

[@greenstorm5568]

I droppes my vac and it still works, but the wheels dont spin to together, or one spins in the wrong direction, or not at all, just like urs. Any thoughts? (I opened it up and reattached the gear, but it still doesnt spin)

[@lifehacker8400]

which wheel doesn't spin? the one attached to the motor?

[@greenstorm5568]

@@lifehacker8400 the ones attached to the motor werent spinning right. Fortunately i drenched it in isopropyl alcohol and prayed, and its working find now. Doesnt make sense, but the wheels work again justin time for mother's day

[@lifehacker8400]

gotcha. there may have just been dirt trapped inside, which the isopropyl alcohol cleaned out. great timing for mother's day!

[@greenstorm5568]

@@lifehacker8400 definitely

[@GazeboDweeb]

BUT there is tons of FUZZ in the bristles of my EUFY Robovac 30C. How do I get the fuzz out? It's embedded in the rolling brush fibers. Anyone got any tips?

[@lifehacker8400]

you can rinse it in the bathtub and use your hands to pull out the fuzz. just make sure the drain in the bathtub is sealed, so the fuzz doesn't get into the drain. then let the bristles dry over night.

[@reecenewton3097]

Use a comb with fine teeth, comb now dedicated to the Eufy.

[@GazeboDweeb]

@@reecenewton3097 Yes, I did try that. But it pulls out the bristles. Tried the poky end of a parting comb too. Just wasn't sure if there was some magical solution or if it's just monotonous picking. 😞

[@brendagoettsch9853]

The brush is not rotating but the white piece spins....brush is clean