And what if still not printing? Both of my cartridges are brand new and all I'm getting is blank pages but no error messages, and even the printer shows that the cartridges are full🤯🤯🤯
@DaniDVinelife Жыл бұрын
Same here and it is very frustrating
@davey7941 Жыл бұрын
@@DaniDVinelife mine says when trying what the guy did in the video "printer is busy error"
@ncrob391 Жыл бұрын
I'm having the same problem. Did you get it resolved?
@davey7941 Жыл бұрын
Update: buy new cartridges. Most likely answer is that your finger oil or something messed up the magnetic strip on the back on the strips. I changed the cartridges reset it and it works great
@rachaelthorpe4491 Жыл бұрын
Mine only prints red, yellow, blue- no black. I’ve restarted, cleaned, aligned, new ink, nothing seems to work at all
@alvinruff3870 Жыл бұрын
It's a junk inoperative printer, you can spend hours trying to get it to work and it never will. Full HP ink Cartridges, connected to the PC, full of paper, still acts like it's printing but puts out blank pages. HP help bots are useless. Out of warranty you have to subscribe (Pay) to get HP help, which amounts to throwing more money away. They will not be able to help you either. You just have to eat your loss, it might make a good night light but that's about it.
@Bikedueder Жыл бұрын
I knew this thing was going to fail, I honestly have not had a good printer since my Epson I got with my white apple laptop in like 2001. ALL printers you have to print 2-3 pages a day to make it stay working. Time to buy another printer I guess. I have cleaned the heads 5 times already, full cartridges, and nothing but blank pages.
@warriv93Ай бұрын
what printer should i buy that always works?
@sowfia8 ай бұрын
thank you so much for this! the first attempt worked, thank the Lord for people like you
@heidih5340 Жыл бұрын
Same. Went through 3 sets of cartridges, and same problem. First it wasn't printing color. Just black and white for months.Then all the sudden it worked for 2 days. Then the black stopped working and now the color just prints faintly, but incorrectly without the black ink. Tried another new set of cartridges, and nothing. Seems to change, when I print from my phone. I think it's a hardware or software error.
@lyn33259 ай бұрын
Thank you for the video. All of these functions can be found on the printer itself as well as in the app. As far as the diagnostic goes. New printer and new ink. The ink was extremely faded before and barely visible, but after diagnostic it is always now completely blank. No idea
@southeastarkweather2 ай бұрын
Same for my Hp Envy 5052 it is printing blank pages after doing the clean print head several times and cleaned them by what HP said to do.
@NanaS-t8c4 ай бұрын
Thank you for your excellent info. The directions for cleaning the cartridges were the solution. I am backup and running sans new cartridges expenditures. Awesome!
@sirjanadawadi2104Ай бұрын
Great help. Thank you
@clevelandaeromotive9 ай бұрын
No. This did not solve my problem
@gilbertobarrera78219 ай бұрын
Great video to know my way around the troubleshooting options. Unfortunately, it did not solve the entire problem. I was getting a black page before, but now the test print page just printed in color and very very faded. No black was printed. My black ink status says half full. I see some people are having this same specific problem. Some of you say you bought new cartridges and the issue did not fix. Don't know what to do. I guess I'll buy a new black cartridge, see what happens. But from reading ya'll post, may not resolve. Thanks.
@БорисСтулий-с4д5 ай бұрын
Hey guys! I did Clean Printhead 5 times and one time Clean Smear. My papers had only colourful patterns (NO BLACK INK AT ALL). The pictures were also not really clear. But then I tried to print in an app and it worked! Still, words in black ink are faded, but readable. However, I have only half of the black ink in a tank of the printer. Hope it helps and don't worry, guys!:)
@hunter_jango3 ай бұрын
Hello Everyone, if this did not solve your problem, try taking the ink cartridges and wiping them with a damp paper towel or toilet paper. even after completing all the steps in this video my printer still printed blank pages, found another video that said to wipe down the cartridges, which worked. Posting here since this is the 1st video coming up on google search. Good Luck!
@CareyButtfield8 ай бұрын
Unfortunately, he didn't address anything about the printer continually printing a blank page. I've done clean printer heads three times. Still it shoots out a blank page
@Keystoyourstaffingneeds6 ай бұрын
He did not you are right. This printer is horrible.
@southeastarkweather2 ай бұрын
yeap i am getting blank pages and the ink is still good. I even followed the how to on HP site but nothing helped.
@betorak Жыл бұрын
NOT WORKING and it´s not cartdriges or anything. prints tests alright... I am not creating any account with hp to solve this or that.
@Sammyfanai8 ай бұрын
same i am so confused i even manual clean still not printing
@peggypierson Жыл бұрын
Thank you for this, for me your solution worked. I'm lucky! LOL
@TheMissySue7 ай бұрын
Mine keeps doing this or printing from half way mark and missing the rest driving me crazy
@lacavernedalibymoi5 ай бұрын
Hello, I have the same problem with my printer. Have you found the solution? Greetings from France
@goatclips26558 ай бұрын
Can you help me solve my issue, On the app it says printer cannot print
@CarolCartwright-sv9mi7 ай бұрын
Mine has paper jammed I it howdo I clear it
@hebrux9 ай бұрын
I can't even see the text on the paper that was printed
@miastonn16908 ай бұрын
Mine won’t print black ink either and I have tried everything
@geoffrutherford688310 ай бұрын
😡 Same. Brand new HP cartridges and will not print black . Tried clean print head and deep clean and nothing. What a piece of junk. Hopefully Costco will take it back and I will go buy a Cannon printer
@KoolAidBuzz8 ай бұрын
Know how to fix this problem? Don't buy an HP. NOTHING has fixed this problem for mine. It's trash. I'd be better off with a chisel and a slab of concrete like the Flintstones.
@Simon-rm7pi8 ай бұрын
😢😢😢😂
@Mememewant2 ай бұрын
Hahahahahhahaa
@karengolotta77136 ай бұрын
mine not printer black at all
@nazimz80856 ай бұрын
Did not work for me. I have fixed my issue by cleaning my dried ink cartridge, there are videos on that too.
@box3976 Жыл бұрын
HP Smart... uninstall it... then reinstall it but make sure it is HP Smart and not the other fake app...
@mohamadgharani38485 күн бұрын
Still blank printing
@patriciaa90746 ай бұрын
Yeah , it didn’t work, I prints Pinter reports fine but if I want to print my boarding pass for example, it comes out a blank page
@Unkown1966 ай бұрын
Who wants a free Envy6000 printer? It’s only printed two sheets of papers and it is less than a year old since taken out of the box. You’ll just have to pay for shipping.
@JackHackelDirector2 ай бұрын
I have had trouble with this piece of crap since I bought it. Always disconnecting from the internet and prints blank pages. I want to take it out back and fix it with a sledge hammer
@eastudios10959 ай бұрын
The 6400 is the worst printer I’ve ever purchased. From having to create an account just to scan to black always failing while still full. HP has become a joke.
@rebarius5 ай бұрын
I don‘t even see blacks 😅 i hate this printer! Bought new black and see no black! WTF HP!
@karenrivera79104 ай бұрын
Don’t buy this printer.
@thehypearound5 күн бұрын
Unfortunately this HP product is terrible. A complete waste of money!