How to get started on MyWhoosh // Learn what you need to maximise your indoor cycling experience

[@mywhoosh]

If you have any questions about getting started on MyWhoosh, please just let us know! See you on the road soon.

[@Sultanmoias11]

Does the application still only support the iOS platform and why has the application not been worked on and made it support the PC platform?

[@mywhoosh]

@@Sultanmoias11 The app is available on iOS, Android and Windows!

[@javierhernandorodriguez4901]

Hi, Magene T300 smart trainer is compatible by the app?. Thanks!!!! Very good intro video!

[@mywhoosh]

@@javierhernandorodriguez4901MyWhoosh works with most Bluetooth-enabled smart trainers. We recommend you try out MyWhoosh on a free ride and let us know if you face any issues while riding!

[@mywhoosh]

@@linkinemerson8620 MyWhoosh has been designed to work with most Bluetooth-enabled smart trainers and smart bikes. In case your bike is Bluetooth-enabled, you can pair it directly with MyWhoosh. In case it is not, you can use a compatible power meter which you can attach to your bike and then pair to MyWhoosh - this will be able to read the power you generate, but not other metrics. We recommend you go through our recommended devices list here and use a direct-drive smart trainer or smart bike to get the best MyWhoosh experience: mywhoosh.com/docs/what-devices-are-compatible-with-mywhoosh/ And feel free to reach out to us at [e-mail] for detailed queries!

[@expressogino3971]

OK, just joined a couple of days ago. Questions; 1)In the Road Racing, Late Base 4 week plan. There is a number like 16/22 at the end of the training session. What does that mean? 2) During my work out it said "upgraded to level 3". What does that mean? 3) How do I turn on or off ERG mode? 4) How can I go back and review my workout or ride stats? 5) Will you have different categories for men's races? I watched last Fridays race and there is no way I would be competitive with those guys as I am 62 years old. 6) In the work out portion, where it states "hold 250 watts for 1 minute" for example, can that be made larger as it is too small to see? 7) How about email notification of planed workout or registered events so we don't forget. This is the first training app that I have used and am liking it a lot. Sorry for all the questions. Keep up the good work.

[@mywhoosh]

Thank you so much for the detailed questions, please feel free to ask us anymore questions! 1) The number signifies the number of intervals you successfully completed in the specific workout. In this case, there were 22 intervals in the workout and you managed to successfully complete 16 out of those. 2) Levels in MyWhoosh depend on the distance you ride. The more you ride, the higher your level. 3) There is an option at the bottom of the screen (where you change your camera angles) to toggle the ERG mode 4) Currently, you can only review your stats or past rides on a third-party platform like Strava, TrainingPeaks or Today's Plan. 5) We now have four categories in Sunday Race Club - split according to ability level and with their own prize money 6) Thank you for your feedback on this - the UI has changed a bit, so please let us know where else you would like to see changes 7) Thank you for your feedback; we will look into this!

[@breathless3057]

Awesome! The best thing is, its FREE! What else can you ask for

[@grasielatorres5287]

Sou apaixonada pelo MyWoosh 😊uso todos os dias praticamente...

[@goldenretriever6261]

I can't turn on Bluetooth to connect my trainer. Using apple TV.

[@upetr1]

I have been using zwift for several years and recently I made the change to MyWhoosh mostly because I wanted to have a separate profile for my wife and not pay for two subscriptions. It really works great but there are two things that I miss and maybe I have it setup wrong. I can't get the Tacx Neo to freewheel on the downhills which I find adds to the realism and I also miss the "road feel" going over varying surfaces. Keep up the good work! Oh - one more thing - if something goes wrong with the ride and you don't finish it successfully, you lose it all and there doesn't seem to be a way to recover it (yet - hoping it will come one day ;) ).

[@pdive01]

How do I listen to music while riding with mywhoosh?

[@alfre301986]

Hello, thank you very much for the video. I have a question: what percentage do I have to put in "gradient feel" so that the experience is as realistic as possible? Thank you!

[@rafaelfreitas6798]

Can you pair the heart rate with apple watch like Zwift?

[@niecyc6203]

Love the calendar feature!!!

[@messi9991]

Will there be a release for TVs?

[@chrisco2323]

Just got my first exercise bike, found and downloaded mywhoosh, it recognized and I *think* connected to my Yosuda bike. I tried "Free Ride" and started pedaling but I seem to not be able to move. Am I missing something?

[@phoonoh]

Does this not work with a standard turbo trainer? Thanks

[@flashka008]

When can i Connect a speedsensor from garmin instead of a Power Source?

[@anonymouskomentar783]

Hi @mywhoosh, how to connect garmin cadence sensor on mywhoosh? Because it can't detected my sensor

[@LisaBradshaw62]

Hello Mine connects to exercise bike, watts and heartbeat but shows controllable and that is not connecting

[@TerryOrd-h6t]

will this be available on apple tv ?

[@pratravla7420]

When are you adding speed cause that’s the only sensor most people have

[@mywhoosh]

This feature is under development and will be out soon - stay tuned!

[@Celomarss]

@@mywhoosh Will there be this update? They've been promising it for years and still nothing. I don't have a power meter and Zwift works well for training. I want to switch to MyWhoosh but I can't because of this issue.

[@wavecito]

I would like to check if there is a Zwift Hub and Clicker fix?

[@phumeoli]

Is it available for android phone? and can i use it Technogym Skill bike and Wattbike?

[@shanestewart4938]

Is the app compatible with a Kinetic Bluetooth trainer

[@sv-cr5yo]

I have rollers with speed sensor can't I connect on mywoosh?

[@jBr1o6]

Can I ride the Zwift hub one on the mywhoosh platform? Or is that only possible with a wahoo

[@TezTezTezTezTez]

When I'm riding a free ride, the pedals don't get harder to push on the climbs. It adjusts the avatar to go slow, regardless of how much power I put out... What's the he point?!

[@inzana2]

One question - how to connect more than 1 device? I can connect a heart rate monitor OR a cadence sensor OR a smart trainer. Really need to be able to connect all of them but this seems to be beyond Mywhoosh unfortunately.

[@stefanosimonetti9372]

Just downloaded and tried with my wahoo Kickr Snap. Could you please make a video on how to setup the powermeter while free - riding ? I was riding on flat at 140 cadence to go 30km/h 😂 and I have 280ftp

[@churchmouse144]

I've been talking to myWhoosh support and they're saying that the wahoo sensors are not supported, yet you're using those in the video. Can you please confirm? I have an Android / Samsung tablet with the cadence and speed sensors from wahoo. Not working

[@FPChris]

How to I turn on total miles on my ride. I’m on the City Beach and the distance is 5.9 miles per lap and it resets at the top of the screen ok but I can’t see the total miles as I’m riding. Only when I stop and go to the menu do I see I’ve currently gone 9.6 miles.

[@V_R_Aakash]

@MyWhoosh can I use MyWhoosh with speed sensor alone ????? Please reply sir...

[@mywhoosh]

This update is still under development! Stay tuned for an update soon!

[@larrywang3841]

Does MyWhoosh support Polar heart rate monitor?

[@tianchugan8385]

Hi MyWhoosh Team, is there any way to ride with friends in the program?

[@ianis7808]

How do I set my own HR zones for trainings ?

[@e_mtb]

I like the idea, but the handling on desktop devices is a bit confusing, because scrolling bars are missing. I guess it's optimized for tablets and mobile devices, where you simply swipe between the screens/elements, but on desktop it's a bit confusing if you don't have any scrollbars and need to drag the elements with your mouse (e.g. the dropdown for selecting your age)

[@mywhoosh]

Thank you for the feedback! The app is being continuously optimized and we will be sure to take this into consideration.

[@normanhertel1411]

When it starts on android ?

[@mywhoosh]

Stay tuned, not long now we promise!

[@normanhertel1411]

@@mywhoosh that would be great. My iPhone is too small and tablet is Android.

[@mywhoosh]

@@normanhertel1411 stay tuned!

[@teokovacev4500]

Does anyone have sound in MyWhoosh?

[@ernestoronci4977]

Hi, I cannot hear any sound. I've installed Android and Windows 10 version, but on both devices I cannot hear a sound. I cannot find any related settings neither... Any help?? Thanks!

[@mywhoosh]

Hello, we will be integrating sounds and music into the app soon - stay tuned!

[@theskoko]

Trying to do a calibration spin down. Doesn't seem to work. the gradients don't seem to be registering with my smart trainer. I'm on a Saris Hammer

[@mywhoosh]

You can either use the in-app MyWhoosh calibration tool (appears when you connect your trainer) or follow the manaufacturer instructions to do a spin-down calibration. In case you are facing any issues, please let us know your device specs and trainer details at [e-mail] so that we can assist you further.

[@arnteam132]

Hola Tacx Flux 2 no funciona la elevación. Tengo ant stick usb1

[@TamLis]

How do I calibrate the trainer?

[@jerryp9647]

Hi ....how about PC version?

[@mywhoosh]

Great question, this is very much on our road map. Please stay tuned and hopefully see you on the road soon. Thanks Jerry!

[@girz1929]

How to enable/disable erg mode

[@susanyuill6270]

Did my first ride but forgot to link to Strava first. So I hit save to whoosh....now. Ant find it anywhere? How to find?

[@jjiiiim]

C:\Users\user_name\AppData\Local\Whoosh\Content\Data

[@mywhoosh]

You can send us an email at [e-mail] with your ride details and the team may be able to retrieve the file and send it to you. Happy riding!

[@johnnybravo1912]

Hi Power Source Disabled.. ANT "enble" doesnt stay ticked. How do I fix this?

[@ordogistvanzsolt7117]

And what about Mac users?

[@maxhe1478]

Looks very nice but When can i Connect a speedsensor from garmin instead of a Power Source?

[@mywhoosh]

Hi, currently, MyWhoosh is not compatible with speed sensors. This feature is under development and will be out soon - stay tuned!

[@Andreasplace]

Ok so can I use a indoor bike that has Bluetooth or I need a smart trainer?

[@wild1athletics]

it needs a power meter. Either built into the trainer or on the bike ( pedals, crank, et c)

[@kmtb2011]

This app doesn't work on my galaxy s22 ultra. This app has great potential but I wish they would dumb down on the graphics. It doesn't work well most low to mid level devices. I was super surprised it connected to my renpho ai exercise bike!

[@mywhoosh]

Thank you for bringing this to our attention - could you send across your Samsung device specs to us at [e-mail] so that we can look into this? Meanwhile, yes, MyWhoosh works with most Bluetooth smart bikes and trainers!

[@luciouspontorro3741]

I've tried Uninstaller but Calendar no longer allows me to add workouts ot plans. Think I'm done with MyWhoosh

[@mywhoosh]

Hello, could you let us know the exact issue you are facing along with device specifications on [e-mail]?

[@luciouspontorro3741]

@@mywhoosh Hello. I have experienced the issue on 3 different devices. A dell laptop, an HP desktop, and a Samsung S22 phone. The issue occurs after I create a custom workout and save it. After I restart the app my workouts have random segments added to it that I did not include.

[@mywhoosh]

@@luciouspontorro3741 could you give us your email address and our Support Team will get in touch with you.

[@pjoter_on_bike]

Windows version. No sound, after throwing into Strava you can not see any map - just a trace. How do I take screenshots while driving (in zwift this is probably resolved by pressing the f10 key).

[@mywhoosh]

Hello, could you send us an email on [e-mail] along with your device specifications and we will get in touch with you.

[@BrianFitzsimons]

Just signed up and went for my first spin. Congrats, it's really great. I'm guessing sound is coming soon? Thanks 👍

[@mywhoosh]

Congratulations on your first ride! And yes, sound will indeed be a game-changer. We have a lot of updates planned - stay tuned!

[@moin6747]

if dubstep is in the intro you know its serious

[@mywhoosh]

How much dub would a dubstep step if a dubstep could step dub?

[@fiorenzoinfausto]

Ho scaricato mywhoosh su ipad.. nella modalità spettatore è crollato un paio di volte.. spero di fare presto un giro e provare a vedere se funziona tutto. Sono pronto a portare tutti i miei amici ma mi auguro che presto sia su apple tv Grazie

[@mywhoosh]

Thank you for your reply, can you email us at [e-mail] with your device specs so that we can look into this? Meanwhile, once you start riding, please let us know your feedback!

[@vitaowaz]

Tem como calibrar potência

[@mywhoosh]

You can either calibrate your trainer or bike using the MyWhoosh calibration tool or by following the manufacturer instructions for your model!

[@derroadcyclist9664]

I downloaded it twice but can not open the application ... which folder I just extract it to? x86 ?

[@mywhoosh]

Hi, it is now available on Windows Store!

[@RudolphLou-g7l]

Hoppe Trail

[@hisham0591]

حدا يشرحلي

[@svblofeld]

Might save me £17.99 a month. That 's two pints!!

[@jareou]

Zwift like app, needs polished

[@mywhoosh]

Thank you for your comment - kindly let us know which areas you would like to see us improve? User feedback is crucial for developing MyWhoosh and making sure we cater to everyone! You can also email us at [e-mail]!

[@carloscontrerasrojas2971]

nunca me sirvio

[@mywhoosh]

Please let us know the issue you faced along with your device specs at [e-mail] so that we can look into this!

[@colinmassey527]

Just downloaded for PC, but doesn't work, as D3DCOMPILER_43.dll was not found?

[@andrejmarin1493]

Same in my case. Tried on 2 comps and on both it doesn't start. I get error like this and a few similar. OS is Windows 10.. any solution?

[@mywhoosh]

Hey Colin, kindly email us at [e-mail] with your device specifications.