How to Integrate Vapi with Make.com for Outbound Calls

[@s.c.6843]

Danke Bre hat super geklappt. Jetzt werden Spamcalls gestartet!

[@aleloveee]

Thanks very much! after almost 9 videos I found yours and there I was able to solve the problem.

[@BlackSk8ter100]

Supper good video. Haven’t found one this clear and concise. Please make the additional videos on inbound calls and mid-call functions

[@pushingpandas6479]

Please make more indepth tutorials regarding vapi and make! Thank you

[@ipsingh8967]

Loved your video , please make for inbound calls, explained everything

[@UserChaina]

Supper clear video thanks

[@Muneeb_Akhtar]

Fire content bro 🔥

[@Maximilianautomation]

Appreciate it! :)

[@mikerodriguez4112]

Hey, how do you formulate on make the Google sheet “range” section to pull the correct data. Receiving an error of invalid argument

[@kasforai]

Hi, I followed everything you did. I had the first name and day of appointment in sheet. The AI was supposed to confirm the call but when I tested it buy clicking talk with AI button, it couldn't recall the day or name. Is that because I did not add or buy a phone number, or is there another reason?

[@Maximilianautomation]

did you explicitly add this information to the prompt?

[@iamhoffer]

I would love to see the set up for inbound calls too please

[@jamorrison48]

Really great content! There's so many applications to use this!

[@Maximilianautomation]

Glad it was helpful!

[@mikehart5619]

Excellent instruction but it seems that Vapi has changed its screens. I'm not seeing what you are showing.

[@mansoor5413]

what if there were 3 ppl in the google sheet.....how is that handled?

[@JohnathonDaigle]

Awesome video Max!

[@Maximilianautomation]

Thanks Jofu! 🚀

[@barakhazan26]

Great Moview and Tutorial! Do you know how can I move data after the conversation to the CRM for example? Let's say I finish an interview with HR recruiter and depending on what's happend in the call I will update the stsatus on CRM and if I succeed I will send email using calendly invetation to the next interview. Did you understand? :)

[@Maximilianautomation]

Hey! I understand, and this is absolutely possible with the right Make.com setup :)

[@ozzyAPI]

but say someone wants to book a meeting over the phone, u would connect a calendar correct? how do you make sure ai books during available times?

[@Maximilianautomation]

you just need a good appintment booking scenario, then this will work! :)

[@Hhhcghvcg]

thx u help me alot 🙂

[@angusholmes7904]

Great vid! Just a quick question, why do I need to set the provider, chatgpt model, opening message, etc. again, if I've already set all of that in the Assistant settings? Would it work if I just placed the assistant ID in the assistant ID section of the HTTP request?

[@Maximilianautomation]

great question! you could also specify an assistant that you have already created in the Post request, but this assistant is not going to be dynamic (you can't insert a name or further details of the person you are calling).

[@josemadarieta3]

well done. straight forward. no fluff. subscribed. ty

[@Maximilianautomation]

thanks, I appreciate it :)

[@mvinnie]

Great video! 🚀 Thanks for sharing!

[@Maximilianautomation]

Thanks! :)

[@IC_Pirate]

Are you able to make webhook calls from vapi during the call? I want to enable Hipaa, and if transcripts are note stored. I guess the best to obtain the output from the client would be to extract what they said during the call?

[@Maximilianautomation]

exactly, this is possible, and what you described is a good approach to this :)

[@quentinzakoian3330]

But what about if the person confirms? What's the link with the tool? Can we also configure that in the http post? Otherwise I loved the video! But I feel like something is missing :)

[@phaniindra4353]

What if he doesn't pick up the call

[@umsiddiqui]

amazing, can you do another video to further enrich the AI assistant to adapt a persona (maybe hard code it by setting up a parallel automation to pick and choose a style and tone ?) just saying, that would be mind bending. imagine it speaking in a slang !

[@hoombienesraices]

Thanks. Really helpful. How could you manage when you have several calls and not everyone picks up the phone, how could you make the automation to recognize this and call later those numbers not reached? Thanks again!!!

[@Maximilianautomation]

great idea, that's possible with make.com for example :)

[@sr.modanez]

muito bom seu video professor, espero que tenha mais destes. é possivel conectar o vapi a o whatsapp para receber ligações ?

[@Maximilianautomation]

Thank you very much! It is currently not possible to connect Vapi to WhatsApp for calls, but I wouldn't be surprised if this is possible in the future! Meta would have to open their Meta Business API for this

[@EDashMan]

You should dig deeper into these ai voice bots / phone call assistants. There’s a nice market for it and your teaching style is good you could easily hit 10k subs fast just need consistency and value. New sub earned 🤝🏾

[@Maximilianautomation]

I will, I highly appreciate it, thanks! :)

[@EDashMan]

@@Maximilianautomation niche * market. No problem bro I have you on the bell so I’m locked in to all your new videos.

[@leandroporfirio1932]

Thanks for the video. My message as 201 as well but the phone did not ring when I tested. Where exactly we have to include the phone number that we will call ?

[@Maximilianautomation]

Intersting; maybe you called another number? The number to call is in the following place in the post request: "customer": { "number": "" }

[@leandroporfirio1932]

Thanks for your reply. I found the mistake. I accidentally included ‘ before copy and paste the code from vapi. Now is working pretty good

[@Maximilianautomation]

@@leandroporfirio1932 great!

[@Srikanth-gw5ph]

yeah video is clear thanks! how to capture the information during the call and put it into Google sheet

[@Maximilianautomation]

this can be done by capturing the end-of-call reports from Vapi and displaying them in a google sheet. I might record a future video on this!

[@claudiaburgesmeir4596]

Great video! Would I be able to have the assistant answer in any language, or would this be limited?

[@Maximilianautomation]

This setup works for multiple languages! You just need the transcriber to transcribe the spoken words to another language and then find a good voice for that language. You can even clone your own voice with elevenlabs :)🔥

[@claudiaburgesmeir4596]

That’s amazing! Thanks :)

[@davidmetekingi9694]

Great video. Can I use this set up to batch call?

[@Maximilianautomation]

Thanks! This is definitely possible!

[@Kyrararararara]

The API Reference doesn't let you change anything any more. How to do this in 2025?

[@brentpope1497]

Great job, thank you! Could you do a video on retrieving data from my CRM on inbound calls?

[@Maximilianautomation]

this is planned! :)

[@kasforai]

how do you tell the system what day and time to call people?

[@Maximilianautomation]

by writing the day and time in a Google sheet and setting up a make automation :)

[@kasforai]

@@Maximilianautomation can you make a video on that please?

[@AndreasLepsuch]

Aufgrund deines Dialekts nehme ich an, dass Du aus Deutschland kommst. Zunächst vielen Dank für die tollen Informationen. Du hast Dir offensichtlich sehr viel Mühe gegeben. Gibt es irgendeinen Grund, warum Du VAPI nutzt und nicht den direkten Weg mit Twillio ? Vielleicht können wir uns einmal grundsätzlich zu dem Thema austauschen - würde mich freuen. Viele Grüße Andreas

[@Maximilianautomation]

Hallo Andreas, sehr gerne können wir uns zu dem Thema austauschen. Gerne kannst du über den Kalender Link in meiner Videobeschreibung oder Kanalbeschreibung einen Termin buchen! Um die Frage zu beantworten: Vapi stellt die gesamte Infrastruktur für den Sprachassistenten zur Verfügung, weshalb man in diesem Setup Vapi nicht auslassen kann. Twilio stellt lediglich die Rufnummer zur Verfügung.

[@jayson3843]

why would anybody pay make to make outbound calls?

[@Niklas_AI]

Nice man 👊

[@Maximilianautomation]

thanks! :)

[@mattbaker8267]

Sound needs to be a bit louder- sometimes quiet

[@Maximilianautomation]

thanks for the feedback!

[@juicingai]

Please please please make a video about call reports!!!

[@Maximilianautomation]

noted :)

[@nolietv7630]

How to set up your google sheet on make

[@Maximilianautomation]

you can create a connection between make and your google account, and then you can choose your sheet from a list :)

[@NineFigureWonder]

Is it free ?

[@Maximilianautomation]

Vapi costs around 10ct per minute, and Make.com has a free plan :) Also, the phone numbers cost around 2$ per month

[@bani-lb3bz]

Nothing new, one of the worst video i seen