How to Justify an Increase in Staff

[@sdlock83]

In business school, we learned that the best way to handle understaffing issues is to tell the existing staff to work harder lol!

[@alexazevedo8907]

Thanks for sharing it with us! This material is very helpful...

[@sabahhamdi7997]

Thank you. Excellent Presentation

[@ragavm4745]

Please prepare a video on handling sudden spike in call volumes and achieving service level in telecom based call centres

[@rossdelman641]

The audio is not good for either headphones or speakers

[@TheYoga1212]

How is the calculation chart ? It's just a sum of all working hours divided by hours if work they supposed to do ??