How to List a Digital Product on Etsy

[@scottcosta7119]

A 2-year-old video that is still very helpful. And better yet. You are highly responsive and I am going through your comments to get help from other people's questions and I appreciate all of your work. Thank you! Now to watch some other newbie videos of yours.😊

[@demivirgo2459]

Thank you 🤦‍♀️ this is the most sensible video i have seen on how to upload digital products

[@1stand2ndtimearound67]

I have been selling on Etsy since 2011 and I have learned a lot of NEW information with this video. Thank you.

[@AliciaRafiei]

That's wonderful to hear. Thank you for letting me know 😊

[@1stand2ndtimearound67]

@@AliciaRafiei you are welcome

[@karenfernandez1001]

Your voice is so calming. I love how you explained everything, thank you

[@AliciaRafiei]

Thanks for the feedback, Karen. All he best 😊

[@suemassey6099]

Best etsy tutorial I've watched, and I've watched MANY! Thank you for this, and for being so detailed and thorough.

[@AliciaRafiei]

Wow, thank you! That's very kind of you, Sue.

[@Marriagerestorationjourney]

Your video is the only one I could find on how to do a digital sale thank you!!

[@AliciaRafiei]

Glad it was helpful!

[@ashcanaday]

SO HELPFUL!!! You were so clear and to the point, I just started selling digital art on Etsy and this was the perfect tutorial to show me exactly what to do!! THANK YOU for going over everything I could've needed to know!!!!

[@AliciaRafiei]

You're most welcome, Ashley! Glad to hear it was helpful 😊

[@RobSandstromDesigns]

Very good tutorial. Getting ready to provide my first digital file listing and this was helpful. I noticed this is 2 years old so it will be interesting if anything looks differently 2 years later.

[@mlsdd]

Thank you very much and your voice is so nice to listen to.

[@AliciaRafiei]

So nice of you

[@slicedpage]

One of the easiest ways to find out how good at their job a youtuber is, is how well and how often they reply to questions from viewers.

[@AliciaRafiei]

Well, I hope I'm doing okay. I try to respond to everyones comments 😊

[@slicedpage]

@@AliciaRafiei there is a direct link to the number of subscribers to the amount of posts replied to. I can't find the algorithm. Meaning active channels get more and keep more subscribers . Also they get them quicker. The downside is that enthusiastic channels owners 'burn out' sooner than those whom are not. Answering repetitively the same 'ol questions does have an effect long term.

[@linkonbio5203]

@@AliciaRafiei please tell me how to add higlights when listing

[@ryanlewis6900]

No it’s not. You can’t expect them to become your personal tutor. Give them a break.

[@magssm]

@@AliciaRafieithanks for this video. Can you explain how to add variations of digital products? I have prints I want to sell in different sizes but I can’t see a variations option? Or do just upload them all in the upload files? Thanks

[@dwithlove3006]

I followed your videos setting up my first listing.Thank You so much

[@AliciaRafiei]

You're most welcome. All the best!

[@cat_lover007]

Yes, sign me up!! I want to sell my digital artwork on etsy but I don't know how and I want to learn from your course(s). Thank you for teaching us!

[@AliciaRafiei]

Thank you Sophie!! I'll be sure to keep you in the loop to let you know when it's in the works :)

[@elsadigabubakar4553]

Thank you so much u safe my life by showing me how to add more listings so thank you 🙏

[@AliciaRafiei]

Happy to help!

[@amyj2510]

thank you so much for this class detailed explanation of your tutorial, Merry Christmas 🎉

[@karenleigh2786]

Wow... Alicia, you are so concise, thank you so much

[@AliciaRafiei]

Glad it was helpful!

[@AlainLemay69]

Thanks, very thoroughly explained. Was a great help.

[@AliciaRafiei]

You're welcome! Glad it was helpful 😊

[@my3sonsmjc]

How do I know what the ratio and scale and resolution is on my digital print? I'm new to this. Your video is very helpful...thank you.

[@valonytube13]

Thank you very much for this video. It's super helpful for me!

[@AliciaRafiei]

You're most welcome.

[@clemonscrafts]

I posted my first digital product alongside this video! Wow! Thank you SO MUCH!!!!

[@AliciaRafiei]

That's amazing! Well done 😊

[@clemonscrafts]

@@AliciaRafiei thank you!!!🤗

[@kayleighleaver7966]

Thank you so much for your knowledge and explanation. Please do more like these, they are brilliant

[@AliciaRafiei]

You're most welcome, thank you for watching!

[@nataliedavison5592]

Yes please Alicia a course would be great!

[@AliciaRafiei]

Thanks for the feedback Natalie, I'll start getting to work on creating a course and training to help :)

[@SoulTarot90]

Hi there! Thank you so much for your informative videos, i love how easily i can understand you. Please help me understand the sizes for different wall arts, such as nursery wall art… i am from Europe and i don’t understand the ratio thing, and also how many sizes are needed… i really don’t understand the whole size thing. I am new to this… i just listed my first digital product on etsy yesterday, and such video would help me a lot. Many thanks🙏🏻🤗

[@Sharoncat2008]

I would love instructions on how to add a digital recipe to my Etsy shop.

[@mariamadepoju]

Oh yeah...Been looking for ways to do this. Thanks for sharing. I'm actually planning to launch my coaching business soon. I hope to be able to list it on many platforms including Etsy. Thank you so much for sharing.

[@AliciaRafiei]

You’re most welcome! Glad to hear that you found this video helpful. Yes, listing your coaching services on Etsy is a great idea! 😊

[@PassionBrains]

Good luck. I can make poster, thumbnails, images for you.

[@jeandavis772]

Yes interested in your road map for digital products thank you

[@shannaa.7162]

WONDERFUL VIDEO! THANK YOU 😊

[@AliciaRafiei]

Glad you enjoyed it!

[@mixitwithmerricks9873]

This is SO helpful! Thank you!

[@AliciaRafiei]

You're so welcome!

[@sydsanders4]

My question is, how did you get all those nice beautiful pictures of the digital downloads?

[@maracarrillo6068]

Hi thank you for this video what about standard shipping for digital products

[@emmanuela6906]

Very good teacher.

[@AliciaRafiei]

Thank you! 😃

[@Naga-b9n]

Is it better to sell digital prints of different niches together from my store or open different stores for a particular target group?

[@rajeshwaris2401]

You mentioned various ratios of your art in that video...But could you pls say how did you make different ratios...pls pls pls pls pls pls pls pls pls pls

[@SSunshower]

I would love to see a video on paper ratios and zip files.

[@AliciaRafiei]

Thanks for the suggestion. I'll be sure to add it to my list of video ideas.

[@the.real.lisav23]

This was so helpful! But I keep running into one speed bump. I'm trying to upload my first listing and it's asking for shipping information and I can't find a video that covers that part of the listing! I made sure to check off that this is a digital download and not a tangible item. Can anyone help me with this part?? Thanks In advanced.

[@giftyunho]

This was perfect! Really helped walk my through my first listing today step by step! Thank you SO much!

[@AliciaRafiei]

You're most welcome 😊

[@stillwithjk2914]

this is helping me a lot to list my first product right now !! thank you for making this .... I badly needed this :)

[@AliciaRafiei]

Glad it was helpful!

[@samiraorchard705]

Pls do a course for beginners from starting your store to listing digital prints

[@AliciaRafiei]

Thank you for the feedback Samira. I'll be sure to keep this in mind when I'm creating the course :)

[@luvjoypeace49]

Great video!!! I keep getting the error on my uploaded thumbnail recommending a certain size..how do I upload the correct size or will the average size still work 8x10 is what I created in canva. Any help will be appreciated thanks so much ❤

[@pureelan]

very helpful, thank you so much

[@AliciaRafiei]

You're most welcome.

[@financialfreedom2022]

Great video n tips. But how do you add variations to the digital option for different sizes n prices?? The variation only is listed under physical shipments..I use physical to add variations. But not sure how to send the digital prints to customer in the complete order section??? Pls advise?

[@7RomanceTube7]

Great video... thank you for sharing

[@AliciaRafiei]

Thanks for watching!

[@AmazingFacts-mh9gn]

YOU HAVE GIVEN ALL REPLY THAT IS INTERESTING

[@AliciaRafiei]

I love this community, so I try to respond to as many comments as possible! ❤️

[@veganstarseed6914]

Thank you for the great info! 🙏

[@AliciaRafiei]

You're welcome!

[@walt7197]

Hi Alicia, thanks for you great tutorial, I have a question, the 300dpi resolution fit all the sizes that you mention from 4"x5" to 24"x36" ? and for ratio is a different file that I need to create? .....Little confused how to handle that part.... thanks

[@kalstodd4490]

Such a gr8 helllllpppp !!!!! Thank you🥰

[@nicoled0802]

Love this, thank you so much. I have a question, I tried all this steps but at the and is asking questions about shipping? How come since it is a digital item? Please help :)

[@AliciaRafiei]

Make sure that you have selected "digital product" not physical.

[@emzi259]

Hi! Love youre video. Can I ask what I choose from the question when listening a digital item on Etsy by using public domains photos? Since I dont directly made the photo by myself, what will be the correct anwser? Thanks!

[@AliciaRafiei]

I'm not 100% sure, so best ask Etsy directly.

[@angeltofis1927]

did you create the pictures on canva? the ten pics and the thumbnail/ love your content!

[@AliciaRafiei]

Yep, all on Canva.

[@nidhivaghani2605]

Can you please guide me with what sizes should I go for in wall art printables??

[@AliciaRafiei]

Hello there Nidhi! For my Etsy shop, I like to offer my digital print files in a few different size ratios 2:3, 3:4, 4:5 and paper sizes that way the print will fit almost any frame. Check out my Etsy shop, within the product description you'll find more detail on the sizing I offer my customers: www.etsy.com/shop/overthemoonprintsco

[@nidhivaghani2605]

@@AliciaRafiei thanku Alicia ❤️ its really helpful.

[@peace.n.blessings5579]

Thank you do much for this wonderful video!

[@AliciaRafiei]

Glad you liked it and thanks for watching 😊

[@alfikmajeed7369]

Hey alicia, Thank you for sharing this valuable information with us. I'm planning to sell my first digital activity book for kids in etsy. Can you please help me on which are the things that i should more focus on selling digital prints.

[@AliciaRafiei]

You're most welcome, Alfik. Great to hear that you're ready to create your first digital product on Etsy. I don't have any experience with creating or selling activity books for kids, but the principles for selling on Etsy would be the same for most digital products. I would start by checking out some of the other helpful videos I have here on my channel and then use this as inspiration for your own Etsy shop - perhaps start with this playlist here: kzbin.info/aero/PLM0jO-Nm6EW5bLWSHazG0F2GNABTlIqgZ Good luck 😉

[@selenneg8729]

can you include a video hw to do first educational list? my picture listings says 2000 pixel wide recommended how i fix that? how or how i make and where to include the file version like png,fdp,?where do i fix the measures of the picture can you explain that where we go to create that?

[@julie5786]

Great video, thank you. Can you please tell me the difference between Custom Orders and Personalization? Why would I check one and have the other turned off?

[@AliciaRafiei]

Custom order would be when you are going to create the item from scratch. Let's say you sell logo designs - then you would need to collect certain information from the customer to design the custom logo. Personalisation would be if you have an item with different variations. For example, if you sold art prints in different colours you could use this function to create a drop down of items that your customer could choose from. Hope this helps. 😊

[@julie5786]

@@AliciaRafiei Thank you so much for your reply. This is very helpful. :)

[@YtF4_MEMES]

Please tell me Which types of files we need for listing a Planners on Etsy Like (Png, Jpg, PDF etc)

[@AliciaRafiei]

PDF file.

[@reallyqoo1635]

Thanks for your information, I want to know where to find the background decoration image ?

[@AliciaRafiei]

You're most welcome. I get all my background/pattern graphics from Creative Market. I recently purchased this bundle and it's AMAZING! creativemarket.com/juliabrnv/6423303-Unique-Pattern-Bundle?u=AliciaRafiei

[@smnfabulous]

Hi, thank you for such a clear and comprehensive video. I do have a question . . . When I purchase a digi from one of my fave shops, they don’t show a quantity pull down but rather have “add to cart” or “buy it now” options. How would I do that? Thx in advance. Sandy

[@AliciaRafiei]

The only way to have a quantity/options pull down menu is if you list the product as physical, not digital.

[@TrendDrivers]

Hi great video! How do you list digital and physical products on the same listing?

[@AliciaRafiei]

You aren't able to do it with the same listing. I would just create a duplicate, one for digital and one for physical.

[@eileenoneill9294]

Hi Alicia in Canva Pro are Jpeg Files 300DPI or are you using a conversion tool to change your files to JPEG high resolution for uploading to Etsy

[@dianacostiuc8263]

Great tutorial! Still wondering though, via what platform do you send the file over to the customer? If it’s email, how do I get the customers email, plus I might make the customer wait. Is it an automated system that does that for you? Very confused about that part. Please help!

[@AliciaRafiei]

Hi Diana. Etsy will automatically send your files directly to the customer once the payment has been confirmed... so no need to worry about it in this scenario. However, if you are creating a custom digital file (i.e a customised art print) then I would send the files directly to the customer via their email address. This can be found in the customer details section of the confirmed purchase.

[@dianacostiuc8263]

@@AliciaRafiei great, thank you very much! Etsy automatically sends the file directly to the customer regardless if they have an Etsy account or not??

[@itsgamergirl1468]

Very helpful but now having trouble to download the image its saying about characters 1-70 etc.

[@AliciaRafiei]

Try to keep the character length to under 70 and watch that you aren't using any special characters in your file name.

[@syedmobashir7490]

I like your efforts

[@AliciaRafiei]

Thanks 😊

[@Jojorocks23]

Can you do a video on how to upload your PowerPoint templates in one file PDF and compress it into a zip file. And where do you put the privacy information? Thank you it was a very good video.

[@AliciaRafiei]

Hi Jo, thank you for your request. I do have a video that includes the "how-to" create a PDF document that is sent to customers once a template has been purchased. The link below will take you to the exact moment in the video where I explain how I create the PDF document, save it and then send it to the customer. Hope this helps. kzbin.info/www/bejne/Z37LaWaQp558kKM

[@ValentinaCorino]

Great video!! Still have doubt as soon as this list will be online Etsy it’s gonna charge .20 fee 100 times or you’ll be charged .20 each time they restock (and this one will restock 100 times automatically?) thanks

[@AliciaRafiei]

Hi Valentina. So you will only ever get charged once you either sell the individual listing or you renew the listing (manually or automatically). Etsy will never charge you for all 100 items (unless you sell 100 of them 😉)

[@ValentinaCorino]

@@AliciaRafiei thank you for your answer :)

[@artistixess3168]

Hy hi so after publishing the listing when I try to view it it is showing that it isn’t available in your region . What I am doing wrong

[@tanye2652]

Hi Alicia, thank you for a great tutorial. I wonder if instead of a zip file I can put a PDF or WORD file with a link to my drive folder. thank you so much !

[@AliciaRafiei]

Yes, absolutely. That's a great idea 😊

[@anotheryoucustoms3454]

Great video! I was wondering how I could add variations to a digital listing, as I'm thinking of offering designs in multiple colors. Am I going to have to create a single listing for each color?

[@AliciaRafiei]

Hello! Thanks for watching and glad you liked the video. Unfortunately, Etsy doesn't allow the feature to offer variations to digital products (such a bummer) so unfortunately the only workaround for now is to upload single listings for each colour/type/style. Good luck :)

[@anotheryoucustoms3454]

@@AliciaRafiei Thank you :)

[@paigecc]

Thank you, this is very helpful 💖

[@AhsanAliCounsellor]

Hey, just one question, you wrote $6.5 price and in the end it comes as 7.15. Why is that so? I would like to say that you made an amazing video. Lovely to watch and very helpful.

[@AliciaRafiei]

Glad to hear that you enjoyed the video. To answer your question, Etsy will automatically add the relevant taxes to the listing price based on your location. So in my case, here in Australia we have to apply a GST amount of 10% to each product. The ex. GST amount is $6.50, add the 10% GST of 0.65c and the final price including GST is therefore $7.15 Hope this helps :)

[@AhsanAliCounsellor]

@@AliciaRafiei and this this is other than what etsy will charge themselves?

[@ClaUDiishmoO]

How do you allow them to select a different size for the listing eg a1 or a3. I’ve not seen an video on how to do this on Etsy yet

[@JMKDragon]

If I'm selling digital photos people can download and do whatever to, what category will that be?

[@shavonnekish4090]

When you make your digital printable you save it as a .png file but in this video the zip file has .jpg files…. Do I have to change the files to .jpg in canva and make a zip folder if larger then 20 mb to upload to Etsy

[@AmitKumar-jg4jm]

How to make images for listing and what should be their size?

[@bo24bo]

Thanks so much for the video, I learned a lot 😊

[@AliciaRafiei]

I'm so glad to hear that, thanks for watching!

[@bo24bo]

@@AliciaRafiei I watched until 3 am , because I have lots of things don't understand about etsy, but your vedio give me an answer how to solve my problems, and also started the Ads yesterday, lets see what will happen. I'm so happy that I found your vedio, and hopefully keep learning from you

[@AliciaRafiei]

@@bo24bo Wow, till 3am. Hope you're getting some good rest now and good luck with your ads. Sometimes it can take time for results to show, but hang in there and hopefully, they will pay off for you.

[@xunliang6320]

Can I ask what size you use to upload? because mine is very blurry, and i tried different sizes, such as following etsy's recommendation 2000px wide at least

[@thisandthat65]

Great Information.

[@AliciaRafiei]

Thanks for watching!

[@Gr8fldeadhead]

For the quantity… if the max you can do is 999, and you put 100… does the listing renew at 100 and you’re charged 20 cents for the listing every 100 sales instead of 999??

[@AliciaRafiei]

You are charge a listing fee every time you sell a product. So it doesn't really matter what number you put into the quantity section (for digital products).

[@myriamberger145]

yes, I am interested in selling my personal digital drawings in etsy.

[@AliciaRafiei]

Best of luck!

[@tiffanyheard2722]

Awesome!!!!

[@AliciaRafiei]

Glad you liked the video ☺️

[@samiraorchard705]

Yes pls Alicia.

[@rehema1970]

Thank you for your this video! Question, If I were to do different niches can they all be in the same Etsy shop or do they need to be separate shops?

[@AliciaRafiei]

You can add different niche's to the one Etsy shop if you like, however I recommend my students to try and stick to one niche per Etsy shop.

[@sajidghafoor6777]

amazing dear thank you so much

[@AliciaRafiei]

Most welcome 😊

[@sajidghafoor6777]

@@AliciaRafiei you are so cute

[@DanielleAinley]

You said in previous comments that for the ratios you always make the prints the biggest size in the ratio, does that mean you create prints for say ratio 4:5 a 16inch x 20inch and then in the listing say the other sizes in inches they can download the print in that ratio?

[@AliciaRafiei]

Yep, that's right. I try and create the prints in the biggest size possible for each ratio. That way the quality will remain high at any size the customer decides to print at.

[@chubbycakes6145]

when you make the quantity 100 does it charge you $0.20 for all 100 at once after you publish

[@MrDChase]

Thank you .. Very nice job ... :0)

[@AliciaRafiei]

Many thanks!

[@mack1zen]

Is there a way to do it by the app on phone? I just don’t have a laptop with me right now

[@AliciaRafiei]

Hello there. Unfortunately not. I tested it out to see if you can upload a digital item using the app and it seems you're only able to list physical products at this time.

[@madamdiva43]

Hello I’m new to this I know this is a year old video my question is when you upload your 1st digital item and instructions should it be in a JPEG or PNG format and when u upload the image to your customers should that b PDF for the people? I’m a little confused

[@AliciaRafiei]

It depends what you are selling. For digital prints, you want to offer your customers PDF or JPEG files and for the instructions work best as a PDF file.

[@madamdiva43]

@@AliciaRafiei thank you

[@alexn6515]

hey great video thank you ! Do you know maybe where to find mockups for coloring pages for KDP? And how about the keywrods here, are they super important for digital products? Also does etsy charge me some money after customer purchasing? Thx a lot!

[@AliciaRafiei]

For the mockups, try Creative Market creativemarket.com/?u=AliciaRafiei For the keywords, SEO and searchable keyword phrases are important to include in all Etsy listings, regardless of the type of product. It's Etsy's way of determining what you're selling and who to show your products to. Etsy has multiple fees and charges, you can learn more about them here: help.etsy.com/hc/en-us/articles/115014483627-What-are-the-Fees-and-Taxes-for-Selling-on-Etsy-?segment=selling Hope this helps!

[@ebayseller6040]

is it possible to do both digital and physical with the same listing? I was thinking I sell the poster file as digital along with the usual posters im already selling.

[@AliciaRafiei]

Yes you can! You'll just wan to duplicate the listing and change it to either a physical item/digital item. Be sure to change up the description to make it clear to the customer what they'll be receiving.

[@ebayseller6040]

@@AliciaRafiei i mean within the exact same listing. dont think that is possible because etsy gives you option for either digital or psysical. guess copying works too..but I have like 5k designs lol..gonna start with whatever already sold I guess

[@gailrodriguez1629]

hello! I need your help I'm lost on the zip file part and the printable size. Do I have to create a file with each size individually for a zip?

[@AliciaRafiei]

Nope, just one folder with all your files, then Zip that file to add to your listing.

[@mohammadbilal6240]

Hi, I'm new here and want to start my shop on etsy but have some questions, will someone answer them please

[@adriennetolan2348]

Keeps telling me to fix inventory. I put in price and 100 but won’t accept it to publish. Please help

[@julietillustrates]

Thanks Alicia. How do you protect your digital files from being circulated. Is there a password protect to the files?

[@AliciaRafiei]

Hi Juliet. I don't do use passwords to protect my files from being circulated (apart from including a copyright notice with my products), however if you're worried about your products being copied/duplicated, by all means add a password to protect them.

[@lyannchen8052]

@Alicia Rafiei hi Alicia! To piggyback on this question, does that mean you have legally copyrighted your work? Or do you just say in the description that this is copyrighted and for personal use only? None of the work I put up will be legally under copyright law, so if someone sells my downloads without my permission, will I be able to do something about it? Thank you!

[@vibsmith555]

if we upload third party fonts ...the same font will be available to the customer while editing or it will automatically convert into canva free font?

[@AliciaRafiei]

I think the font automatically reverts to a free font in Canva.

[@bernieoconnor9350]

Hello Alicia. Thank you for sharing this great video. Easy to follow. One question please, what is the dpi of the file you sell? 72 dpi or higher? 300? Thanks again.

[@AliciaRafiei]

Hi Bernie! Glad to hear you liked it. So I aim for 300 dpi (the higher quality, the better). All the best :)

[@bernieoconnor9350]

@@AliciaRafiei Thank you Alicia for getting back to me so quickly. 300 dpi it is. Looking forward to your next video. Stay well.

[@ItalianOnlineSchool]

Hi, thank you for the video, I created a printable, do you think I can sell it in the png format? I've a zip file and I'll upload it, or is it better PDF? (I've problems with pdf just because they are editable, you can copy and paste the content).

[@AliciaRafiei]

Hello there. Generally for printables, PDF is best. Perhaps add a copyright notice or terms of use licence agreement to your product description to deter people from copying your content.

[@kelcieskups9292]

Hi! Great video! I’m just super confused because I am not getting the option to add any digital content after the personalization option it just skips to shipping options which I don’t need because it’s a digital file? What am I doing wrong ?

[@AliciaRafiei]

Double check that you are clicking the "digital product" option. You would only get an option for shipping if the product was classified as a physical product.

[@ArtsyMegz_On_Etsy]

I am having this problem as well! The digital download option showed up when started creating my shop, but after I officially opened my shop, the option disappeared.

[@danis3831]

Where would you put the no refunds acknowledgement?

[@AliciaRafiei]

I would add it to your product descriptions and also in the "Message to Buyers for Digital Items" section. You can find this in the settings within your Etsy sellers dashboard.

[@marwan1766]

Please how should I upload the image itself ? I mean I am selling a digital photo and there is the option of save photo on Etsy so what is prevent any one to take the photo without paying ?

[@AliciaRafiei]

I would only add a mockup to the Etsy listing and then the original inside a file that you upload to the Etsy listing.

[@keilonicopeland1214]

Hi. How do I put my Canva link on here so when it goes to there email they can click on it ?

[@munevveratakan2234]

Hi great video, thanks for that. I was wondering that you have lots of sizes in each 5 ratios, so do you make all those sizes in different inches one by one in canva or just the size 8 in 10 in as you show on your video before. Thanks for help

[@AliciaRafiei]

I design each ratio in its largest size, that way the customer can always size it down to suit their requirements, without losing any quality when printing.

[@nataliagiordano2436]

can this only be done on a laptop? as the section “type” isn’t coming up on my phone!

[@AliciaRafiei]

There are limitations to uploading new listing on the mobile app. I would recommend doing this on desktop.