How to operate AC using the new iZone Home App?

How to operate AC using the new iZone Home App?

[@johnz7095]

Honestly the worst thing Izone has done, the new app is harder to control. Slower / impossible to refresh data. More BS on the screen then before. Only positive is there is now a sleep timer in the app. Please give the users the option to change back to the classic view on the app.

[@izone5100]

Thank you for sharing your candid feedback with us. We are committed to continually improving our products and services to meet the evolving needs of our customers. While we appreciate your input regarding the challenges you have experienced with the new app, we encourage you to give it a chance and explore its features. We understand that change can be difficult, but we believe that over time, the benefits of the updated app will become more apparent. That being said, we have noted your suggestion to provide users with the option to revert to the classic view, and we will certainly take it into consideration as we work towards enhancing our app's user experience.

[@user-bl3qw7td6x]

Totally agree! I hate this app. Give the simple to use app back. I sometimes can't even find the zoning

[@izone5100]

Hello! I'm sorry that you had a negative experience with the new app. To better assist you, kindly detail your specific issue and reach out to us at [e-mail]

[@whya2ndaccount]

Is this meant to be a series? If so how about one on how to initially configure the App, as opposed to just assuming that is done? If the "Sleep" option turns the aircon off, will another scheduled event / favourite turn it back on again? As for my overall opinion / issues - refer here: kzbin.info/www/bejne/aZa6qIOhndJ8ors

[@izone5100]

Thank you for sharing your feedback with us. We have a range of instructional videos available on our KZbin channel, the iZone New App series, that explain how to configure the app after downloading it onto your device. To set up routines for the AC to turn on and off on specific days and times, you can make use of the Scenes feature. Additionally, regarding the Sleep Timer, it is designed to turn the AC off only after the present time has elapsed. If you need further assistance, please don't hesitate to contact us at 08 6556 6415 or email our support team at [e-mail].

[@myecig1]

I agree with you John, it is a terible app.

[@izone5100]

We appreciate your perspective. I encourage you to share specific feedback about the app's performance and areas for improvement so that we can work towards addressing your concerns and enhancing our app's user experience. Thank you for your feedback.