I have just received a pressure canner from a company here in France - there were absolutely no instructions with it and there is no make on the canner; so I don't know what it is and they seem to be ignoring my e-mails to date! I am a bit freaked out as I have a pile of squash and courgettes. The problem is that there is no trivet to go on the bottom. You are sooo lucky in the US as you have so much guidance!
@PrestoAppliances Жыл бұрын
Janice, you may download a PDF of the instructions with this link: www.gopresto.com/content/parts-service/parts-lookup Email contact1@gopresto.com if you have any further concerns. Please provide your model and series number so we can help you further.
@woutervanlent51816 ай бұрын
Poor Janice , I understand your frustration and have had similar experiences . Now I only buy where they sell on an intelligent way like on Amazon . The seller gets a quote of his client and will watch out for bad comments . Amazon is a bit more expensive but all the things I bought there ( over 200 trough the years ) are good as well as the service afterwards .
@ushagorringe32504 ай бұрын
Your great! So patient and thorough in explaining each step!
@PrestoAppliances4 ай бұрын
We are glad it's helpful for you! We have a great Customer Service team to help you out if you have any questions as well. Call 1-800-877-0441. They are available weekdays, 8-4 CT.
@rosewood513 Жыл бұрын
Excellent information Thanks for this vide..
@PrestoAppliances Жыл бұрын
You are very welcome! Let us know if you have any canning questions!
@elijahessentials90645 ай бұрын
What a great video!! Explained things so well.
@PrestoAppliances5 ай бұрын
Glad you thought it was helpful. Please reach out if you have any questions. We're here to help you out!
@barbf8628 Жыл бұрын
Finally I get the rec come need amount of water on the pot! I could not find it in the manual.
@PrestoAppliances Жыл бұрын
Hi Barb, We're happy to hear you found the video helpful. Will you please call us so we can help you with the manual? The amounts are indeed listed, We can help you navigate the book and answer any other canning questions you have. We are available weekdays, 8:00 - 4:00 Central Time. Call 1-800-877-0441.
@MrThfknsamurai5 ай бұрын
Manual says 3 quarts
@liengreen7873 Жыл бұрын
‼️⚠️ the recipe print version omits the addition of the lemon juice before adding to jars! I just made this delish soup using my PC on its inaugural run❤️
@robertlavigne6560 Жыл бұрын
What is meant by making sure digital gauge is working properly? How do you test for this?
@PrestoAppliances Жыл бұрын
The steam dial gauge should be checked annually at your local County Extension agent. You may also send your gauge to Presto for inspection. If you choose to send the gauge to us, you may send to: National Presto Industries Inc. 3925 N Hastings Way Eau Claire, WI 45703-3703
@officialbusiness2154 ай бұрын
Why is it necessary to have the steam dail gauge checked annually?
@chrismc.44373 ай бұрын
@@officialbusiness215 ummm my guess is for accuracy.
@officialbusiness2153 ай бұрын
@@chrismc.4437 ok thanks
@olusialovesgod97244 ай бұрын
Can I pressure can two different sizes of jars pints and quarts ? And how long for ?
@PrestoAppliances4 ай бұрын
Due to the height of the canner, you cannot stack pints with quarts. They simply will not fit.
@olusialovesgod97244 ай бұрын
@@PrestoAppliances I have a 23 quart presto canner. When I put a cooking rack in it seems I can fit 5 pint size on top and 7 quart size on bottom. Would that work? It closes fine just a a little snug .
@PrestoAppliances4 ай бұрын
You want to leave room for circulation as well. This is not recommended.
@arielleespinosa9058Ай бұрын
@@PrestoAppliancesAre you able to can two layers of pints then?
@ThunderStruck14 Жыл бұрын
How do I check my pressure gage to make sure it's calibrated?
@PrestoAppliances Жыл бұрын
The steam dial gauge should be checked annually at your local County Extension agent. You may also send your gauge to Presto for inspection. If you choose to send the gauge to us, you may send to: National Presto Industries Inc. 3925 N Hastings Way Eau Claire, WI 45703-3703
@rosewood513 Жыл бұрын
I do have a question: I also have a digital Presto and while canning my carrots the other day I forgot to take off the regulator and I canned with it on through the entire process. Is that a problem? Everythng else was perfect I completed the process to the very end. Thanks in advance.
@PrestoAppliances Жыл бұрын
Venting is necessary to ensure that all air is exhausted from the canner as well as the jars. Removing the regulator ensures the canner is vented. This is a food safety concern. Although your jars sealed, they were not properly canned and we cannot be certain your food is safe.
@rosewood513 Жыл бұрын
Thank you so much for your reply. I guess I will toss them I really don't want to take a chance.. After all they are only carrots, I'll consider that practice and a lesson learned: I'll never do that again :)@@PrestoAppliances
@janicealderson4329 Жыл бұрын
I have now ordered a trivet for the bottom from another place - can i use a cloth underneath? until i get it as it was out of stock here - typical of France!
@PrestoAppliances Жыл бұрын
You could use canning rings in place of a canning rack, but cloth is not advised.
@sandystapleton6526 Жыл бұрын
Does the canner have to be fully loaded, or can I just use a couple jars
@PrestoAppliances Жыл бұрын
The minimum jar requirement for both the 16 quart and 23 quart canners is 2 quarts, 4 pints or 8 half pints.
@JohnDoe-z2rКүн бұрын
Why the pressure? To remove air?
@PrestoAppliancesКүн бұрын
We'd like to speak with you in depth to answer your question and explain the canning process. Call us! We're available weekdays 8-4 CT. Call 1-800-877-0441
@janicealderson4329 Жыл бұрын
Thanks for your reply! I realise my canner is an unknown make from China - as the company sent me a silly video of the canner in operation lasting about 2 seconds! I could have bought one from Amazon UK as in France it is useless trying to buy a decent canner. Here all things are from China! I am usually careful with what I buy but oops I made a mistake. I will have to try it as it cost 80 euros and 50 for a trivet for the bottom.
@PrestoAppliances Жыл бұрын
Please let us know if we can help you going forward. :)
@olusialovesgod97243 ай бұрын
Hello there! Can I stacks pints on top of pints? 7 and 7? Would that work for a water bath or canning ?
@PrestoAppliances3 ай бұрын
This would be dependent on which canner you have. Kindly reach out to us via phone so we can discuss your canner and canning needs. Call 1-800-877-0441, we are available weekdays, 8-4 CT.
@olusialovesgod97243 ай бұрын
@@PrestoAppliances I have the 23 quart presto canner
@SK-cm5mt4 ай бұрын
I live in Edmond Oklahoma I’m about 1200 elevation. Do I need to purchase another gauge?
@PrestoAppliances4 ай бұрын
Please call us so we can evaluate your situation with the canner you have. We can advise once we know more information. Please call 1-800-877-0441; we are available weekdays, 8-4 CT.
@charlichad074 ай бұрын
It doesn't explain the PSI gauge and how to install it. Does the gasket and washer go on the inside of the lid or outside?
@PrestoAppliances4 ай бұрын
To install the gauge, place the rubber washer on the pin, place the pin in the appropriate hole in the cover, add the metal washer and tighten with the nut. Call us at 1-800-877-0441 if you need further assistance.
@sunny-hill Жыл бұрын
Hello, I have the 23-quart Presto Pressure Canner. Unfortunately, here in Germany we dont have the usual american sizes of glasses. Exactly 5 glasses fit in the Pressure Canner. Since there is still plenty of room at the top, I would like to make a second layer on top of the bottom one. Is this possible? Do I need a second rack for this? Many greetings from Germany.
@PrestoAppliances Жыл бұрын
Hello! Thank you for reaching out. You mention the glasses are different sizes than American sizes. Could you provide a size that they measure? Volume? What brand name are the jars? We could have a private conversation via email if you prefer. Email contact1@gopresto.com. We are happy to help either via email or here.
@sunny-hill Жыл бұрын
@@PrestoAppliances Hello and thank you for the quick reply. Weck brand glasses are widespread in Germany. We also have a lot of them that we always use. We have 1 liter and 0.5 liter jars. We already have a lot of this glasses, so it doesn't make sense to buy new ones. Especially since they will be unaffordably expensive until they are here in Germany. The pressure canner fits 5 large glasses. I would like to place 5 small glasses on these. However, the jars in Germany also have the lid made of glass! The question is can I put glass on glass or whether I need an second rack for this?
@MrDora9210 ай бұрын
Hi i'm not an expert but it's better to use a second lid
@elizabethobrien730 Жыл бұрын
Help I don’t know when to put the regulator on. My had a very fine stream of steam but not like any of the pictures. How long should it take to come up to steam. Have a 23 qt canner with 13 pints in it.
@PrestoAppliances Жыл бұрын
You need to vent your canner for 10 minutes before placing the regulator on the cover. Depending on the lighting in your kitchen, it may be hard to see. If you have questions, please reach out to us at 1-800-877-0441 and we can help you. We're available weekdays, 8:00 - 4:00 Central Time.
@MrShepherd30095 ай бұрын
I left my regulator on the whole time, will it hurt anything?
@JimJones-r1e3 ай бұрын
I new to canning and tryed a trial run can't controll the heat even on the lowest setting on the burner on the gas oven. Want 11 lbs keeps building over that ..I hope I don't need to baby sit this . Please help
@PrestoAppliances3 ай бұрын
Try turning your heat on the stove down when the PSI is at about 8-9 to slow the pressure build. Our Customer Service Team would be happy to speak with you! Give us a call so we can discuss your canning situation. Call 1-800-877-0441, we are available weekdays, 8-4 CT.
@torb1trick415Ай бұрын
whats the point of it being so tall if you cant put 2 layers of jars?
@PrestoAppliancesАй бұрын
With the taller canner you can water bath can quart jars. The 12 quart digital canner does not have that capability.
@marymclaughlin255925 күн бұрын
I needed to buy a second rack.
@LouelBiescas2 ай бұрын
what is the correct pressure for garlic chili oil?
@PrestoAppliances2 ай бұрын
To our knowledge, there is not a safe, tested recipe for canning flavored oils. We adhere to NCHFP for guidance.
@IsabelleGrcic9 ай бұрын
Where the weight is sitting there is alittle bubbling? Is that normal or ok?
@PrestoAppliances9 ай бұрын
Steam escapes from the vent pipe when the regulator rocks. This is normal. However, send us a video if you want us to double check. Our email is contact1@gopresto.com
@IsabelleGrcic9 ай бұрын
Thank you so much!! First time doing this was yesterday! Found I didn’t put enough liquid and tops weren’t sucked in but the pop when u press happened. I’m learning! Thank you for your help!😅
@PrestoAppliances9 ай бұрын
Give us a call, we're happy to walk you through! We're available weekdays, 8-4. 1-800-877-0441
@sharonmelton78863 ай бұрын
What’s the correct pressure beef stew or chicken soup?
@nikkierwin4701 Жыл бұрын
I can’t get the V marks to line up on the lid
@PrestoAppliances Жыл бұрын
Nikki, will you please send pictures of the handles/arrows not aligning so we can check this out? We would like to see a picture of the model number with the handle as well. Email contact1@gopresto.com.
@RoseGarcia-p9v11 ай бұрын
Need one that can double quarts
@PrestoAppliances11 ай бұрын
Thank you for your suggestion. We will pass it along to our design team for future consideration. However, please note per USDA guidelines, ½ gallon jars are safe to be used for canning high-acidic juices only (apple, grape). Please let us know if you have further questions.
@RoseGarcia-p9v11 ай бұрын
@@PrestoAppliances thank you
@jodystegall9834 Жыл бұрын
How to put seal on
@PrestoAppliances Жыл бұрын
Hi Jody, please reach out to us directly. Call 1-800-877-0441 or email contact1@gopresto.com. Please have your model number of your canner handy along with the stock number of your sealing ring. We are available weekdays, 8:00 - 4:00 Central Time.
@lindsaywells52255 ай бұрын
Anyone with experience vacuum sealing for room temperature storage? I see vacuum seal tools for Mason jars…. Safe?
@PrestoAppliances5 ай бұрын
We have vacuum sealers available and would like to discuss what you would like to preserve with this. Call us, we're happy to help! Call 1-800-877-0441; we're available weekdays, 8-4 CT.
@LouelBiescas2 ай бұрын
Hi do you have a vaccum sealers for jars ?
@ASWJ1111 ай бұрын
God Bless the United States
@martinmallory24748 ай бұрын
That woman does NOT cook lol
@gfifplayer469127 күн бұрын
This give me strange vibe
@PrestoAppliances27 күн бұрын
Let us know if you have any canning questions. We're happy to help you! 1-800-877-0441.