How to Properly Clean Your Soft Serve Machine

[@joashex]

You’re a life saver. Was given a crash course on cleaning the machine at work but we only clean it once every 2 weeks so I needed a refresher.

[@yungtrent93]

Back at McDonalds after a 3 year break. Already being thrown everywhere from experience.. I needed this video today so thank you for posting it. 💯

[@pioneer2321]

Does Mac Donald’s use gravity fed Taylor machines. I thought they had the ones with the pump

[@alisa202549]

Raise your hand if you were at McDonalds and wonders why they never have ice cream at night🤚🏽

[@Saviorborn]

Saved my big talk butt! I walked in like yeah! I know inside and out of this and you guys made that so! Thanks a bunch!

[@stevenscott1479]

This is very wholesome to see right here, from my experience guys will talk big and run their mouths but then do a shitty job because they didnt actually know what they were doing. You on the other hand did your homework, went in and most likely cleaned it up real good THEN you returned to thank the uploader here. This made my week :)

[@darkwolf1273]

I really must thank you lol I seems to simple now xD but at my work NO ONE know how to clean it so we don't use it..... Forget that now I have the knowledge to teach other..... 2 weeks later :) ice cream for all :) keep up the good work

[@josefhaselbaum4495]

Nice video. But from my experience i recommand to change the last two steps. Clean the inner parts by hand or diswasher to get rid of the fat, and sanitize the machine AFTER reassembling. That's how i do it with the italian machines i use and that follows strictly the users manual. So at the end you have the closed, sanitized zylinder system you don't need to touch with your dirty hands again :)

[@charlesdetailn8514]

Great video!!!! Quick question about cleaning the machines. It seems easier to use a rag instead of using the brushes. What kind of towel can I use to clean the machines??? Thanks in advanced

[@slicesconcession8012]

Charles, We don’t recommend using towels, we strongly recommend using brushes as per the manufactures procedures. Brushes can be bought in numerous places. welcome!

[@maryjanetimola9113]

Great step-by-step tutorial in cleaning the machine. That's very helpful 😊 Quick question though, have you experienced the other flavor backflow to the other tub as a result, it mixes with the other flavor? If you did, how did you fix it? Thanks

[@janwalters7524]

Great step by step process. Makes my new worklife easier. Have had a crash demo once at work that's it.

[@rai_dee5881]

Sir? Question what if we click the wash bottom but not coming out the mixture. What should we do?

[@slicesconcession8012]

Hi, 1) you didn’t buy the machine from us. So you should ask who sold it to you. That is where I would start. 2) you probably over froze the product and need to hit the reset button and let product warm up 3) or your beater relay or contactor are broken and need replacement of them 4) or the starter switch in your motor is broken and needs replacement.

[@rai_dee5881]

@@slicesconcession8012 air question: if the machine doesn’t release a mix ice cream. What is the problem of that?

[@slicesconcession8012]

@@rai_dee5881 I’m sorry you haven’t told me any information that is required to help you. For instance what brand, model, mix you are using etc. To many variables to answer such a broad question. If you are one of our customers we can set up a phone call to assist you as we offer lifetime phone support. If you aren’t I suggest contacting who you bought your machine from

[@easybeart]

I bought a used ice cream machine that had old ice cream mix left in it for over a year and the machine is now filled with dried mold and mildew. Will following this guide save my machine or is it impossible to sanitize now?

[@AlejandroRodriguez-zk9ej]

Great video. I have a question. I recently purchased an ice cream shop so now the Department of Food and Agriculture Milk and Dairy Food Safety Branch is going to do in an Inspection. When I scheduled the appointment for the inspection, the lady told me to make sure that I'm using the proper cleaning solution for the machines especially for the milkshake machine. Can I use the Stera Sheen to clean the milkshake machine? The milkshake machine is very small, so I don't have to take it apart in order to clean it.

[@slicesconcession8012]

Stera sheen should be fine. As far as disassembling it. It really depends on the machine you are using. we recommend following the cleaning procedure in the owners manual. if you need access to a manual you can find most manuals on our support page: slicesconcession.com/pages/ice-cream-frozen-dessert-machine-support

[@rodovikusa9348]

Hi great video, how often you need to wash like that?

[@brianmontalvo3026]

big help bro, question is what are the standard setting for temperature of ice cream machine?

[@slicesconcession8012]

​There is no "standard setting" what we recommend is to start on the warmer setting and pull product to test the viscosity. If it is too soft, move the temperature control slightly to colder and wait for the machine to stop running. Try again, and repeat the process until you get the desired viscosity. Keep in mind it could damage your machine to over freeze product so be very careful when moving to a harder setting.

[@brianmontalvo3026]

Thank you sir, big help

[@slicesconcession8012]

Glad we could help.

[@dendog21]

Your average soft serve product is best served at 18-19F. Your product manufacturer should be able to tell you the ideal temp for their specific product. On most Taylor soft serve machines, temperature is only used in standby mode. When making actual soft serve ice cream, the machine reads the amp draw from the beater motors which is referred to as "Viscosity". On the Taylor Crown series machines, like pictured above (C723), the viscosity is represented as an actual numerical value. As not all product is created equal, this value can and most likely will be different from flavor to flavor, brand to brand, and type to type (soft serve, gelato, sorbet, etc...). The viscosity can be changed in increments of 0.1 amps and needs to be done in the Service Technician menu as it's not available in the manager menu. This is how Taylor gets the extra money from most people. They don't give out this information freely. The manager code is listed in the operators manual (8309) but the Service Technician code is only listed in the Service manual (5231) which isn't readily available. It's the same code across most of the crown series machines.

[@sameddy5283]

@@dendog21 because most of the time when we give the code out we have to go back and replace the beater motor they burnt up. Or if they get lucky we just have to fix a freeze up. The machines are complex not anyone can just throw product in and think they can do what they want. I make a lot of my money off of your videos. Thanks for helping me out.

[@jenreynol1581]

I've seen videos where stores can place the left over frozen yogurt in machines after store closes in cambros to be stored away, so they can clean machine. When should this be done for best quality and for safety - should it be done in morning when it is melted after being on standby in morning? or should I do at end of night closing? - (Revised the question, thanks)

[@slicesconcession8012]

Hi, Your question is a bit confusing. If you are talking about "Re run" we don't recommend it. You cant break that bacteria chain. All good brands have Standby or Night mode. You keep the machine on that and then clean machine every three days. You cannot put any ice cream in the hopper that is not 100 percent liquid. Any ice crystals or thickness can jam the air tube and starve the barrel causing damage.

[@h.mutawa866]

How often to clean machine ?

[@slicesconcession8012]

Hi, See local health codes and follow those.

[@gwapowaffles9227]

What’s the standard time to clean?

[@MrShrimpslushi]

This varies. Some businesses breakdown and clean their machines every night. Some once a week. Some every two. I know in Pennsylvania 2 weeks was the max until recently. Now it's every 28 days as long as your machine has a heat treat cycle every night which sterilizes your product essentially it's a pasteurization process that keeps your product fresh and free of bacterias.

[@jcridinglessons]

How do you get it to cycle? Could you make a video of all the buttons mean and are use for?

[@angelahalderson9383]

Agreed. You were pressing buttons, but did not mention what they were for.

[@walterzimmerman9380]

I have a taylor 441 and am having trouble with correct temp settings.. Any ideas?? It has the same boatd as the 1 you are using..

[@slicesconcession8012]

The temp sensors can go out after a while. If you are adjusting and the temp isn't moving the way it should, you can try replacing them.

[@mdmazharul123]

How long does the whole process take? I am debating labour cost benefit of getting a self pasteurised model.

[@nerdettasworld]

If it’s my first time cleaning it ever before even putting the liquid cream, I add water & wash it ??

[@christopherwong2243]

Hi slicesconcession, im actually not using a taylor machines, and the beater is like a hard plastics, and now it is almost impossible to get the beater out from machine, its like stuck. Do you have any suggestion to help me getting that out? Thx

[@slicesconcession8012]

Hi there. Are you using a Chinese machine? You will need to call a technician. They probably need to remove the gearbox and hammer it out.

[@christopherwong2243]

@@slicesconcession8012 yeah i am, wow sounded like hardwork. Can the beater be replaced with lets say a steel one?

[@slicesconcession8012]

@@christopherwong2243 you will need to contact a technician.

[@christopherwong2243]

@@slicesconcession8012 okay thx for the reply

[@lmz6973]

hi there, am thinking about getting a second hand Nissei 6448 machine, can you give me a pros-and-cons comparision between Taylor Crown and Nissei machines? do you have any operating videos for the Nissei machines? thx

[@slicesconcession8012]

We have no experience with Nissei as they don’t have parts and stock in the US. If your in Japan I would use them.

[@nancyokello]

Just curious, are you not supposed to give your soft serve time to thaw before fetching it out? Like 30 minutes +

[@slicesconcession8012]

It would melt down your arm.

[@TIMTIM-xm5pr]

How often you clean like that and put lube on seals?

[@paddymccune8512]

I need a barrell for a taylor single serve 751/27 thanks

[@hulathebulldog4110]

Love this very informative. This gave me a lot of help! Thanks!

[@globalmillitary9611]

If you need to clean the machine before the 14 day cycle can you simply wash out everything without disassembling the door?

[@slicesconcession8012]

Hi, No. Follow the manual. Its called a brush clean for a reason. Also not sure what machine you are referencing. Every model and brand have their own requirements.

[@paolocucchi730]

coming in clutch this morning

[@gledniberanac4347]

Are cleaning mashine every night my friend? Thanks for video

[@slicesconcession8012]

No, These machines have a night mode. So twice a week or as your health inspector requires

[@gledniberanac4347]

@@slicesconcession8012 thanks my friend I am from Montenegro and I want to bye Gel Matic BV 200 AM

[@godsbeloved5169]

@@slicesconcession8012 i left mine uncleaned for 3 days...will it clean properly inside?

[@jackstaks9645]

What kind of soap I'd that

[@_eszti_9542]

Hey, can I clean one mix tube using the cleaning mode while I got the other one filled with ice cream? When I run out of a flavour, I don't want to mix another right after without cleaning but I don't want to throw the other tube of ice cream out.

[@SparkleFountainSpeedpaints]

Hi! I work at a frozen yogurt store! You can wash one side and the other side will be fine. Mixing will not be a problem!

[@JcBravo8]

Is this similar to a Godiva soft serve machine?

[@slicesconcession8012]

I think the Godiva machine you are referring to is made by Carpigiani. This machine is a Taylor. All of the Taylor crown series will work similar to this one

[@exequielaspiras8899]

Good day sir where to buy soft ice cream machine..,?

[@mohamedalkowari9576]

Do you throw the mix away or keep it for next day?

[@slicesconcession8012]

You are supposed to throw it away to break the bacteria chain. Not doing so could endanger your customers. As always consult your local health inspector.

[@mayankraju3672]

Hi how to filling gas from Taylor 794 please

[@slicesconcession8012]

Adding freon should only be done with the proper equipment. The freon in the machine needs to be recovered if there is any, leak needs to be found and sealed. The machine must be vacuumed down and new refrigerant must be weighed as it is added to ensure a proper charge.

[@renaldfranley2258]

How did you clean the parts?

[@slicesconcession8012]

We took the parts to our 3 compartment sink, Washed with soap, rinse, sanitize.

[@slicesconcession8012]

The video assumes you take it to your three compartment sink and follow local health codes.

[@naseersajlasajla5618]

Washing time puting hot water?

[@slicesconcession8012]

Follow your manual. Not hot water. Warm water.

[@ronswartz1176]

I am a little bit confused? On your web page you say not to clean with soapy water, but here you use soapy water to clean?

[@ronswartz1176]

And on the Stera Sheen directions, it seems to indicate to use Stera Sheen to clean and then use Stera Sheen again to sanitize.

[@Huynguyen-ye8ru]

How to solve "communications failure" of Taylor crown ice cream machine model:c713? USB is properly connected. How to connect Taylor crown ice cream machine to computer or how to remove or solve communications failure problem?

[@slicesconcession8012]

You'll want to reach out to your local Taylor dealer for this one.

[@christiangenerdones511]

Is it okay to just use a chlorine solution just like the one we use as a sanitizing solution in restaurants?

[@slicesconcession8012]

We recommend using Stera Sheen. Formulated for ice cream machines. This is also what Taylor recommends.

[@daviddwiwijaya4005]

Hi bro, why my ice machine always heating? Thank you

[@slicesconcession8012]

Sorry you didn’t get any information that could help me help you. You didn’t tell me where you are, what model machine your using etc. If it’s a heat treat machines it is supposed to. Read your manual (we have links on our website) maybe your just not hitting the proper heat treatment temp. If you give more info maybe I can help.

[@muhsyarief1594]

What soap do you use? Is it enough using food grade soap or soap for fruit cleaning?

[@johnanders8861]

Use stearasheen as it is free rinsing and does not damage o’rings or stainless parts like a 200 ppm bleach solution would because it has a stabilizer in it.

[@Rockmob]

Do i wash it every day?

[@slicesconcession8012]

This depends on local health code and regulations. Please follow all local laws.

[@breanamorrison3208]

EVERYONE needs to see this when they complain about "the ice cream machine is broken". Most of the time it's either we don't have ice cream/shakes or it's in cleaning mode

[@slicesconcession8012]

Thank you. We agree. Many machine errors are due to improper user procedures.

[@CamerieriZeppoleMix]

!!!great JOB CHU

[@tina.nguyenn]

Hi, my ice cream machine is not making hard ice cream, it is coming out liquid. It is cold though. Can you please help me?

[@Mancuzo702]

Guys I need your help I just bought it a 3 flavors Machine and just 2 days after the ice cream is running great show up mold inside of the 2 containers can you guys help me please..Thanks JR

[@slicesconcession8012]

Hi, You could have a myriad of issues. What brand is the machine? You did not buy it from us according to our records.

[@ryuranzou]

I don't work in the food industry at all and have no use for this video, but it was still neat to watch. I was surprised that there was a lubricant used in the food industry for machinery like this. My only experience was working at wendys for a little bit and while it was stressful it definitely got me fast at washing my hands after doing it so many times every day.

[@slicesconcession8012]

Thank you for the response.

[@peterl8748]

Hey man, I've never heard about washing these machines with soap water before, not from our local Taylor distributor nor official Taylor channel as their tutorial shows to only use warm water. is rinsing only once enough to wash away leftover detergent still in the machine? or the sanitizing solution gets that done? Thanks in advance!

[@slicesconcession8012]

Multiple rinses may be required depending on how much soap is used. Stera Sheen works great as well.

[@oooohsnaaaap]

I was like "oh, that's not too bad..." until 4:06. Then I was like "oh hell nah, eff that..."

[@themischievousgentleman5521]

Is there another video for washing the components? That’s what I came to see.

[@slicesconcession8012]

Which model are you working with?? It's going to consist of removing all of the parts and o-rings. Washing in a 3 sink compartment one being soap and water, then a rinse, and lastly a sanitize. Typically it's suggested to let the parts air dry over night before reassembling and then priming.

[@stellasu5363]

How i can buy this machine?

[@slicesconcession8012]

Please see us on our website at www.slicesconcession.com

[@simlowsb]

Great video now i know how to clean them. Thanks

[@NappaBallZKai]

How do you turn on the rinse setting. Im pressing the button, but it just beeps and does nothing

[@slicesconcession8012]

If you can email us at [e-mail] a video of what you're doing/what the problem is we might be able to help.

[@johnanders8861]

I

[@adrianosilva586]

c 8754 da taylor o valor dela e vcs enviao para o Brazil

[@slicesconcession8012]

yes please send us an email and we can help you pick out a machine and work out shipping arrangements. [e-mail]

[@ekyybatatan3755]

How often do u clean your ice cream machine? 😃

[@slicesconcession8012]

Between every 2-5 days for regular soft serve machine. Machines with heat treatment require cleanings only every 14-28 days. Disclaimer: Review Your Local Health Codes

[@adrianosilva586]

Bom dia quanto custa uma taylor com 8754

[@madbeast15]

Also important to mention that the machine should be disconnected from power before you take out the parts for cleaning. Safety first.

[@dendog21]

madbeast15 These machines aren't as vulnerable to wet spillage as you might think. Part of the cleaning process actually requires them to be plugged into power.

[@johnanders8861]

They don’t, you need power to turn on the wash cycle.

[@no1caresanymore]

He means when you take the individual parts out of the machine to wash them at the sink. It's basic safety procedure to unplug machinery before sticking your hand in a spot with moving parts, as even those churners could cause injury if someone stuck their hand in and then the machine turned on. In the video, you can see that the cleaning lights are off when he disassembles the machine to clean the parts. That implies that he disconnected the power.

[@lexisalazar2224]

Why would my soft serve machine overfreeze even when it gets clean every night?

[@slicesconcession8012]

If you do not properly prime the machine before you run mix through it you can risk freezing left over water inside the cylinder from the wash. If it has been properly primed and you are overfreezing then that is a temperature issue and you'll want to adjust the viscosity.

[@tamasadri]

You not meant to be wash all parts and sanitising after cleaning?

[@slicesconcession8012]

Yes, absolutely! This was done off camera. Also, please note that this is for demonstration only. Always refer to your operators manual and local health codes.

[@purposeful49418]

HOUSTON: We have a problem. WHY did you run that sanitizer BEFORE you reassembled the blades and parts? Making contact with your hands on those parts has now broken the sanitary field of the machine. That machine needs to be RE-sanitized after you put your big mitts on those blades and parts! I would sanitize after the machine is reassembled.......

[@georgegregorian3405]

Yeah.. I wondered that myself.. To me, I guess you need to sanitize the whole thing while it's together, in order to get inside the barrel, etc. Then you wash / rinse/ sanitize the blades and other parts, and it's all done. Let's assume after he sanitized them, he washed his hands and reinstalled with clean hands.

[@edwin_vile]

This is my asmr

[@Clonest]

geez, No wonder the mcdonalds machine's always broken, stuck cleaning it for 2 hours :P

[@hunkenpunken]

That orange rag looked nasty 😂

[@sameddy5283]

This is why you only listen to Taylor Technicians. Dont sanitize before cleaning the parts, he should have shown the proper way to take apart all the blades and prints for proper cleaning and also he didnt properly lube the driveshaft. If you want the correct way to clean your Taylor machine contact your local distributor.

[@faisalalmutairii]

Soap??!!

[@mohammadrassuli2451]

Faisal Bader my machine showed beater overload and it makes loud sound what can I do to fix it ?

[@liwang9469]

@@mohammadrassuli2451 My guess: you don't have enough mix in the hopper, the mix in barrel is too thick and not flowing into hopper, so machine is frozen.

[@rajkumarpariyar1540]

Good bro

[@manakeeperoz43]

Hey guys don't use these techniques on a sentient robot soft serve machine. I did and now he thinks that we're dating and it's making Neighborhood BBQ Night really awkward!

[@juliuslukyamuzi3582]

gd

[@dendog21]

If you cleaned all those parts in 15 minutes, you didn't clean properly.

[@slicesconcession8012]

We made this video to help show people how to clean their machine properly, if it takes you 15mins or 3 hours the process is the same..

[@renaldfranley2258]

At the end you went with 2 fingers into the hopper..... staresheen the thing again bro :)

[@Meowloudandproud]

0:29 waste of ice cream