How to Remove the Seat Pack I PRIAM Stroller I CYBEX

[@dorara2017]

Can the roof part with the frame washable as well?

[@cybexglobal]

Hi there! The elastic rods in the canopy should be removed and then you can wash the fabric.

[@victorija529]

I have 2018 Priam would any seat pack would fit as I have new born and I want to replace the colour ?

[@cybexglobal]

Hi there! You need a PRIAM Seat Pack from the same collection year. We suggest that you contact the retailers in your area by phone in order to check if the product is available. You can find the one closest to you here: cybex-online.com/stores. If you require further support, please contact our customer support via the contact form on the website mentioned earlier.

[@alexpashley7923]

Hi, my daughter vomited on her seat and we can’t get it off. The part that is stuck is the belt buckle which feeds under the seat. It doesn’t correspond to the video where she just pulls it apart as it’s all seen together. Please advise, thanks

[@cybexglobal]

Hello, We are sorry to hear that you are having a negative experience with one of our strollers. In order to assist further, kindly send us images/videos of the described problem via our contact forms, under the section contact us, so we can easily involve the child safety and product teams: cybex-online.com Bet regards, Your CYBEX Team

[@cprotoole]

Got as far as removing the horizontal part, it doesn't just pop out like the video, look alike there are screws on the underside.

[@cybexglobal]

In order to provide you the best possible feedback regarding your concern, we kindly ask you to send us the article and serial number located on the white manufacturing label, via our contact forms, under the section contact us, so we can easily involve the child safety and product teams: cybex-online.com

[@KseniaShel]

Right, so that doesn’t help with the central harness buckle at all… the bottom of the stroller looks nothing like this video shows

[@alexpashley7923]

I have the same issue it’s stuck on the underside of the seat