How to reset any Microsoft Surface via USB (Bare Metal Recovery)

In this video we look at factory resetting any Microsoft Surface device via USB using the Bare Metal Recovery Tool.
0:00 What is Bare Metal Recovery an when to use
1:38 How to download the BMR image
3:04 Creating your BRM bootable USB
5:42 Loading the BRM image onto your Surface
A Bare Metal Recovery tool allows you to completely factory reset your Surface device to its original state when it first came out of the box and is a great tool for troubleshooting any issues your having with your device as it allows you to bypass Windows and reinstall the OS from scratch.
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You can access the Surface Recovery Images below:
support.microsoft.com/en-ca/s...
As of publishing, the following Surface recovery images are available:
Microsoft Surface Pro
Microsoft Surface Pro 2
Microsoft Surface Pro 3
Microsoft Surface Pro 4
Microsoft Surface Pro 5
Microsoft Surface Pro 6
Microsoft Surface Pro 7
Microsoft Surface Pro 7+
Microsoft Surface Pro 8
Microsoft Surface Go
Microsoft Surface Go 2
Microsoft Surface Go 3
Microsoft Surface RT
Microsoft Surface 2
Microsoft Surface 3
Microsoft Surface Studio
Microsoft Surface Studio 2
Microsoft Surface headphones
Microsoft Surface Hub 2S
Microsoft Surface Duo
Microsoft Surface Duo 2
Microsoft Surface Book
Microsoft Surface Book 2
Microsoft Surface Book 3
Microsoft Surface Laptop
Microsoft Surface Laptop 2
Microsoft Surface Laptop 3
Microsoft Surface Laptop 4
Microsoft Surface Laptop Studio
Microsoft Surface Laptop Go
Microsoft Surface Laptop SE
#Microsoft #Surface #Recovery

[@johnmares2633]

This was the most comprehensive but simple video that helped me to fix my daughter’s pc. Thank you so much.

[@AldoJames]

You're welcome!!

[@Blackcomb6.1]

Oh my gosh. I have a Surface RT 2 that I got for Christmas and it all of a sudden just stopped working, I was so sad for weeks, and you really helped me fix my issue. Thank you sooo much!

[@AldoJames]

Ohh glad it helped!!

[@shaunjims887]

You are awesome, the instruction is simply by far the best one and easy to follow. Got my S4 up and running within a few hours. Thank you Sir!

[@AldoJames]

Great to hear!

[@bobgreen1540]

Microsoft has this content on their support page but you did a better job of illustrating the steps and the process. Thanks so much.

[@AldoJames]

Aww thank you!!

[@Franky-Wright]

Thanks for the detailed step by step instructions. Was very helpful to me.

[@AldoJames]

Glad it was helpful!

[@abdiasnoel1293]

Thank you for this video! It just saved me a great deal of trouble.

[@Hopechristensen95]

Thank you so much! Very easy & clear steps 🙏🏻💖

[@AldoJames]

Glad it helped :)

[@robinavery5081]

thank you!! this saved the day! Appreciate you taking the time to create this video.

[@AldoJames]

Yayyy, I’m happy it helped

[@atiqmufti]

Unbelievably simple and accurate. Thanks for sharing this video.

[@AldoJames]

Welcome!

[@danootz]

Thank you so much for this! It's been a minute since I'd done a factory reset on my Surface Pro 3, and I don't know if something changed in the recovery menu options or something, but I couldn't for the life of me figure out why I wasn't able to get my machine to use the USB recovery drive I'd created. But your walkthrough helped sort it all out! Successfully doing the bare metal recovery -- as opposed to relying on the cloud recovery I had done in defeat, but that made me itchy because I'd never done it and prefer the recovery drive creation and booting into it method. THANK YOU!

[@AldoJames]

It did change from Pro 3 to Pro 4 :)really glad it helped!

[@tonyjustensen706]

Thank you for this easy to follow video. It worked perfectly for replacing the SSD on my Surface Pro 9.

[@humbyrd]

Awesome how you explained this process. Thank you.

[@AldoJames]

Thank you!

[@perrypaddy647]

Wow! This video really helped out alot!! I was trying to restore my SP7 for hours until I came upon your video. Straight to the point and easy to follow. THANK YOU!!

[@AldoJames]

You're welcome!

[@m13anohar]

That video was very helpful as all the other videos on the net were pointing out to the same options repeatedly.

[@AldoJames]

Glad it was helpful!

[@hdpapsey]

This has been very useful in getting my SB3 up and running again… Thank you 🙌🏽

[@AldoJames]

Great to hear!

[@adrianmcquiston4772]

been attempting to recover a microsoft go tablet for a couple years and this video walked me through the process in minutes thank you it sucks owning a several hundred dollar brick lol

[@AldoJames]

Really glad to hear this vid helped!

[@ahmedmizane9613]

Great video.Very easy.Thank you so much.👍

[@AldoJames]

Thank you!

[@ariarivazhagan2953]

Really helpful. To me, I'm troubling to recover my one user personal laptop OS , That Time seen your video it's work, thank you so much sir

[@AldoJames]

Glad it helped!

[@ericrobidoux365]

I tried so many things and you are the only one with the right solution for my Surface.. Thank you..

[@AldoJames]

You’re welcome!! Happy it helped! Which Surface do you have?

[@ericrobidoux365]

@@AldoJames Surface Pro 7

[@rayl5074]

I messed up my Surface Pro 7 and found your video very helpful. Worked like a charm! thank you!!! and subb!

[@AldoJames]

Happy it helped! How’s the pro going?

[@shaneromaine331]

Great video - thanks for creating!

[@AldoJames]

You're welcome :)

[@Sam-yr9gf]

This works, used it to sort out an old Asda laptop that was unusable, thanks so much

[@Sm5-9-6]

Thank you man. Seriously, my surface didnt work for 2 and a half year. Thanks to you I got it working.

[@AldoJames]

Great to hear!

[@VarleyGGz]

Thank you. Just what I was looking for.

[@AldoJames]

You are welcome!

[@candidcomputers6693]

Excellent video. Thanks for your help!

[@AldoJames]

Glad it helped!

[@aaronaguilar87]

you are a lifesaver!! very detailed instructions

[@AldoJames]

Glad it helped!

[@rajk9329]

Excellent. Some steps bight be different depends on your OS but most of the steps worked. thanks a lot for your help!

[@AldoJames]

Glad it helped!

[@anoopmenon5972]

Fantabulous video. It took some time but this worked on my Surface Pro 7

[@AldoJames]

Great to hear!

[@ivan1000aussi]

Wow! After 3 years of searching and trying everything! I have finally been able to clean my table with the help of your tutorial.

[@lynnlambert3068]

On this Surface book 2, the soft restart/reboot always came up in the UEFI screen. Had to choose "Boot Configuration" button on left. Then drag USB STORAGE option to top of list. Plug in USB drive into the Surface. Click "Exit" to restart computer. IT WORKED. I OWE YOU HUNDREDS!!! THANK YOU

[@AldoJames]

Glad it helped!!

[@jorgebelisario6511]

Very well explained!! And worked perfectly> Thanks

[@AldoJames]

Aww thank you for the kind words!

[@rthomas3]

That was so helpful! Thank you!

[@AldoJames]

You're welcome!!

[@papertape7911]

yooooooo you saved my expensive surface laptop 3. I am forever grateful!

[@AldoJames]

Aww you’re welcome!!

[@pacificnorthwestpilots6050]

After not having my type cover working for a week, you help bring it back...Thank you! I hope you don't mind, but the many forums I searched had people with the same unresolved issue. I will send the here.

[@AldoJames]

So happy it’s working for you now

[@marcg.7850]

I couldn't get into recovery mode by pressing and holding volume down and power button. Rather, I used the volume up and power button to get into a area where I could change the boot sequence and selected USB and instructed it to boot immediately (note I had my recovery USB drive plugged in). From there, I got to the "blue screen" and all went perfectly from there. Anyways, many thanks to this video for getting my Surface Pro 7+ up and running again!!!

[@marcg.7850]

PS - Guess I'll turn updates off since that's supposedly what caused mine to tank!

[@AldoJames]

Yayyy! Glad it helped fix it!

[@build_right_once]

Thank you so much for such a useful video! It really helped me fix my surface pro 7. Thank you so much. May you be bless with many thumbs up!

[@AldoJames]

:)

[@emmanuelasante878]

One of the best videos on this issue on this site. Thank you so much.

[@AldoJames]

Thank you!!

[@dataku1410]

Thank you so much! Very easy🙏

[@AldoJames]

Glad it helped!

[@ourfunhousekids]

Worked perfect. Thanks.

[@AldoJames]

You're welcome!

[@Christophe38isere]

Thanks from France 👍

[@thacoolist1]

Super helpful was able to factory reset my surface pro 7+ within a few minutes

[@AldoJames]

Great to hear!

[@axlgutidenia]

Gracias my friend. excelente video y mi surface volvio a la vida.

[@LordMerovingian]

Thank you. Very very helpful.

[@AldoJames]

Welcome!

[@someguyoninternet641]

Wow. Thankyou Very Much. I was so scared even though I read the official sites. 🙏🏻💖

[@AldoJames]

You're welcome 😊

[@rahulvaghela8497]

Great 👍 Thank you for sharing this video.

[@AldoJames]

You’re welcome!!

[@bhcharles32]

Perfect. Thank You!

[@AldoJames]

You're welcome!

[@clone_enolc]

Excellent... cheers mate!

[@AldoJames]

Thank you!

[@lynnlambert3068]

Brilliant!!! Thank you so much. I've lost the pin for my surface so no downloading. You're a life ..uh..PC saver :-)

[@AldoJames]

Glad I could help!

[@douglasangelflores6796]

Thank you very much exelent work/video!

[@AldoJames]

Many thanks!

[@santhoshshetty3900]

Thanks a lot for the great video .

[@runaruna4869]

Thank you for the tutorial video, really helped me reinstalling my surface pro 8. And, unless your device is bricked, you can use recovery options then advanced startup option in w11, so you don't have to press volume and power button👍

[@AldoJames]

You're welcome!

[@henrychn]

You are awesome! You saved me man! God bless you!

[@AldoJames]

Thanks, you too!

[@erickmuniz2840]

Brilliant!, Nice video, working!

[@AldoJames]

Many thanks!

[@joshholloway6245]

Your a life saver bro.

[@AldoJames]

Happy it helped!

[@jorgem.carpanetti3417]

Thank you mate, all the best

[@AldoJames]

You’re welcome!!

[@kempens07]

you are Legend :)... many thanks

[@terranearthling9918]

Saved me thanks bro

[@Nomadiction36]

Thank you, you made my day❤

[@AldoJames]

My pleasure 😊

[@lelongfactory2829]

Thank you so much! you saved me a world of hurt. it works for a bios locked surface too!

[@AldoJames]

You are welcome!

[@zozik84]

Thanks it was very useful

[@AldoJames]

Glad it helped!!

[@pedroinfantegonzalez]

Thank you for your help, i was able to fix my surface go 3 , thanks a lot 😊🎉

[@AldoJames]

Really happy that it helped!

[@hichambayed8210]

thanks man works for me

[@AldoJames]

Awesome

[@shuangsu3089]

The best video, thank you ❤

[@AldoJames]

Glad you liked it!

[@ad1zz]

your a legend bro thank you ill like and sub

[@AldoJames]

Aww thank you!

[@thisistheway2]

This worked for me! If you plug in the USB and the recovery isnt popping up, make sure USB is in FAT32. I had to reformat my USB for this to work.

[@AldoJames]

Yayyy thanks for the comment Olga

[@Sm5-9-6]

Hey man, how do u check if it is in fat32? (NVM found it. its in troubleshoot)

[@antjaysocial]

Thank you so much! My surface pro 8 decided to get stuck in a UEFI loop and I panicked so hard. You made a daunting process manageable and now I can study for my university exams

[@AldoJames]

Awesome!! good luck!

[@sebastiancal9624]

thank you so much, my surface pro 4 is still fighting thanks to you

[@intelligentservice2102]

merci, grace à vous j'ai pu sauver mon pc surface, encore merci 💯

[@AldoJames]

Welcome :)

[@syafiqkyles4578]

It works…thank you so much 😊

[@AldoJames]

You're welcome!

[@adaliali606]

❤❤❤ its workink , thanks you Evry much bro,😊

[@thihi2687]

ty this helped me alot

[@AldoJames]

:D

[@anilpradhan7964]

amazing...still valid solution today...

[@AldoJames]

Thank you

[@clivewhitworth4755]

Thanks! I had not idea how to deal with this old surface go. perfect instruction

[@AldoJames]

Welcome :)

[@raycarla74]

Thank you Very much👍

[@AldoJames]

Welcome!

[@MorganNilsson]

I thought I'd pitch in for some additional support (As Microsoft did not cover this in their guide). For anyone who might be getting the issue. "There was a problem resetting your PC. No changes were made." Please make sure that in your BIOS that you have the correct settings. it should look like this: Internal Storage - (active) USB Storage - (active) PXE Network - (active) ((Advanced options)) Enable alternative boot sequence - (on) Enable IPv6 from PXE Network boot option - (on) Enable Boot from USB devices - (on) Enable Boot Configuration Lock - (OFF) = Having this on is the reason most are getting this issue, so turning this off should work Automatic power-on after power loss - (off) Also thank you @AldoJames for the very informative video!

[@AldoJames]

Thank you!

[@zahran2645]

Your legend bro thanks for helping

[@AldoJames]

Happy to help

[@ZZombert]

Your a badass man! Many Thanks!

[@AldoJames]

Welcome!

[@aissams8399]

great work

[@bhimgrg05]

Thank you very much.

[@AldoJames]

Welcome :)

[@arno.vert_]

Thank you! My Surface Laptop 3 battery is draining so fast around 2-4 hours running on windows 11, so i need to do this.. thanks once again!

[@AldoJames]

You're welcome! I've also got a video on how to improve battery life on Windows 11, some of these tips might help too :D kzbin.info/www/bejne/jp-mnJ2Hbtihrdk

[@johnnystevepulidotique5302]

thanks for you video. 👍

[@AldoJames]

Welcome Johnny!

[@andrewpm2]

Thank you bro!

[@AldoJames]

Welcome!

[@MrAzizqtr]

Thanks a lot u saved my life

[@AldoJames]

Glad to hear that!

[@user-be3ey3lk8n]

Thanks ❤

[@leemuszynski7208]

thank you very much!

[@AldoJames]

You're welcome!

[@gotechtalk]

Greatly explained too.

[@AldoJames]

Glad it was helpful!

[@gotechtalk]

@@AldoJames I too made the similar video in my channel. I am glad to find you already this video published.

[@samcarternz]

Thanks man :)

[@AldoJames]

Welcome :)

[@zhenliu747]

this tutorial is much better than offical's shit one, help me a lot and thank you for your good work!!!

[@Artistfxofficial]

Thank you so much

[@AldoJames]

You're most welcome

[@Bigglengaming]

Thank you.

[@AldoJames]

Welcome!

[@bethobrien6843]

thank you so much i just saved soo much repair money

[@AldoJames]

Happy it helped!

[@papertape7911]

Thanks!

[@AldoJames]

Welcome!!

[@krzysztofkubinski3939]

Well done. I had a problem with BitLocker.😡 I watch so many movies and nothing.😡 This video made my surface pro 4 and surface pro 7+ come back to life.😀😂😗👌👍💪 Thank you and greetings from Poland🙏

[@AldoJames]

Awwww you’re welcome!! Thank you for the comment :)

[@dannydee9919]

Thank you for thoroughly explaining the this process . I am eager to try this process however my sp7 screen is messed up and i am not able to see anything, prior to me wanting to reset I was using my tv as a monitor via HDMI. I was planning to fix screen Once I could afford to replace screen. Unfortunately, for whatever reason my sp7 won't project to my tv until windows has loaded and right know my sp7 will not get passed blue screen hence why I am wanting to reset my sp7. Do you know a work around that will enable to cast blue screen to an external monitor? Please advise..

[@ashchoi925]

That’s my umbrella!

[@AldoJames]

And what an umbrella!

[@HaleGrafxTV]

Thanks so much! I was locked out of a used surface pro 7 I bought after I tried to make some changes to bios settings. I kept being asked for a bitlocker key which I didn't have.

[@AldoJames]

So glad it helped!!

[@samuelabito9819]

Thanks Sir

[@AldoJames]

Welcome!

[@malonino2065]

So if I have the box "back up system files to recovery drive" checked will that save everything from my computer for the recovery drive? Or will I need to use another means to back my files up. I just want to be sure before I potentially delete everything. Very helpful video, I am just new to this. Thank you!

[@iftikharali481]

I have subscribed Your Channe and also liked Right now.

[@AldoJames]

Aww thank you!!

[@JaCkIeLuCkY]

thank you so much

[@AldoJames]

Welcome 😊