How to Respond to Anger

  Рет қаралды 33,529

Crucial Learning

2 жыл бұрын

Crucial Conversations author Emily Gregory explains how to Take control of your emotions and respond calmly, cooly and productively to someone who is mad at you.
LEARN MORE about how to have Crucial Conversations and get more information on Crucial Learning’s award-winning courses in communication, performance and leadership: cruciallearning.com
FOLLOW US
LinkedIn: www.linkedin.com/company/crucial-learning
Facebook: cruciallearning
Twitter: cruciallearning
Instagram: crucial.learning
About Crucial Learning: Formerly VitalSmarts, Crucial Learning improves the world by helping people improve themselves. By combining social science research with innovative instructional design, we create flexible learning experiences that teach proven skills for solving life’s most stubborn personal, interpersonal, and organizational problems. We offer courses in communication, performance, and leadership, focusing on behaviors that have a disproportionate impact on outcomes, called crucial skills. Our award-winning courses and accompanying bestselling books include Crucial Conversations, Crucial Accountability, Influencer, The Power of Habit, and Getting Things Done. Together they have helped millions achieve better relationships and results, and nearly half of the Forbes Global 2000 have drawn on these crucial skills to improve organizational health and performance. For more information, visit cruciallearning.com.

Пікірлер: 39
@jefflucas_life
@jefflucas_life Жыл бұрын
I am here because of Office politics, drama really. Great video.
@ronni6346
@ronni6346 Жыл бұрын
I love your tips on what to do. I have an angry partner he's angry everyday. It's not possible to talk to him he'll just get more angrier and tell me it's my fault or something. He's someone who does not apologise for his actions. Its very hard to do what you have suggest to do...
@coyoteroams
@coyoteroams Жыл бұрын
Going off of this, it doesn't sound like your relationship is safe or healthy
@cooper7031
@cooper7031 7 ай бұрын
Some1 pissed in his Cheerios!
@anattaokonkwo
@anattaokonkwo 4 ай бұрын
Divorce, girl.
@ingwis
@ingwis Жыл бұрын
The last step, knowing when to apologize, definitely needs its own lesson. At least for codependent people lol
@mohammednoor7989
@mohammednoor7989 Жыл бұрын
Yeah, for People pleasers or People with Low self esteem .. Feeling like they are The One Wrong ! Jay Shetty once said :- If someone or Parent scolds/screams/Points your Mistake, NEVER ACCEPT IT as IT IS YOUR FAULT , but it might Be my responsibility !
@RawHoneyBee
@RawHoneyBee Жыл бұрын
I struggle with step 4 because often when I ask for solutions, their solutions require controlling and changing me, rather than them finding a solution that they can do. What do you suggest for this?
@Wallyman53
@Wallyman53 3 ай бұрын
Tell them to get out of your face and never ever speak to you ever again.
@shawizz
@shawizz 6 ай бұрын
Okay where do I sign up for this class! :LOL: I need to know how to handle my sons explosive anger and tirades. He lives in blame and I dont want to punish him for being (essentially mentally ill) angry, but I feel I'm allowing it to continue by not setting appropriate boundaries. But I dont know what they look like so I just remain calm and compassionate. Sure he gets pissed that I DONT take responsibility for his reaction, (If I would just be perfect, he wouldnt need to get mad ) but is that all I do? I dont believe in telling him WHAT to do, but I do feel I need to finally tell him he needs to figure it out, because it's becoming a regular occurance to the point it's scaring my younger kids and husband (and me honestly). It's getting worse.
@beatawlodarczyk3405
@beatawlodarczyk3405 Жыл бұрын
Maybe these steps are okey in relationship but not in other environments. It's someone else anger management that should be addressed here not a victim should adjust and apologise!
@JasonLee-si1yj
@JasonLee-si1yj Жыл бұрын
I can't talk to my sister cuz she always responds to me with anger and she thinks that she's there to cater to me and I never asked to be catered to
@aaronbrown1638
@aaronbrown1638 Жыл бұрын
Punch her
@NWcoaching
@NWcoaching 2 жыл бұрын
Great tips, thank you
@aaronbrown1638
@aaronbrown1638 Жыл бұрын
What bro , you Got a Problem ?
@2dogbull
@2dogbull 4 ай бұрын
Thank you for sharing. Craig
@123POP-qg7jf
@123POP-qg7jf Жыл бұрын
What if that it's ur own family and it happened like every single thing I do a little mistakes
@Creedgaming47
@Creedgaming47 Жыл бұрын
They just seem to keep getting louder and angrier until you just stop talking so they can just win even themselves knowing they are at wrong!!!! You just can’t win
@triggerwarning3010
@triggerwarning3010 6 ай бұрын
What if they won't let you talk. And keep threatening you.
@cooper7031
@cooper7031 7 ай бұрын
Got the customer's goat! Ha ha
@lial2713
@lial2713 Жыл бұрын
thank you for this important information
@johnrainsman6650
@johnrainsman6650 10 ай бұрын
I have a question. Is it fair for me to be angry with my boss for *secretly* having a disrespectful perspective of me? She expressed herself at a hypnotist show. See, the hypnotist asked the participants to explain a complex philosophy they each have, and my boss talked about intelligence and hard work. She said she didn't believe that everyone was smart; that only certain people were while others were unintelligent. She also said that hard work does not always make people smart. She used my name as an example. She said some people were smart and hardworking, and thus were successful, e.g., in school. Some were smart but lazy and thus didn't manage what they _could've._ And finally that some people were hardworking...but not smart. She referenced me. She talked about how I was a slow learner at work, got things mixed up, and couldn't seem to do anything right alone. How she didn't think I could manage one-person shifts without someone to guide me. Especially after the time I set a wedding reception with black linens, not white, the official/usual color (though in my defense, black linens were used for *most other* events, so thus it was a natural psychological error.) She mentioned how I didn't have a driver's license and still lived at home with my boss in my late twenties. The hypnotist, who seemed surprised by her comments, said, "So just to clarify, you don't think he has much honor or dignity in him? That he's a dimwit and a joke?" And to my dismay, my boss said, "Yes, exactly." That hurt so much. So...do I have a right to be mad at her? She didn't say this consciously, let alone to my face, but she thinks that way. Even in private, I think that's disrespectful and shameless. Do you, guys?
@x_emokid_x
@x_emokid_x 9 ай бұрын
"still lived at home with my boss in my late twenties" Wait, are you living with your boss? Why?
@johnrainsman6650
@johnrainsman6650 9 ай бұрын
@@x_emokid_x OH, my bad! Mean mom. My brain was so wrapped up on "boss," must've been a psychological error
@aaronbrown1638
@aaronbrown1638 Жыл бұрын
" Well first of all R E C OG N I Z E "
@heatherwanamaker7904
@heatherwanamaker7904 Жыл бұрын
food for thought
@jobi3335
@jobi3335 5 ай бұрын
Easy to say, hard to do… I am not sure I can remember to use any of these when someone is angry at me at my face…
@Mr.VikashRoy.
@Mr.VikashRoy. 2 ай бұрын
I form india Who is English speaking 🗣️ practice with me i have need someone Please 🙏
@MuriloPerrone
@MuriloPerrone 4 ай бұрын
If you slap someone in the face, aren't you responsible for their emotional reaction? Yes, you are. The problem with the approach suggested in this video is that some people see the world through an amplified lens. Especially in the case of BPD. Hence any minor thing will feel like a slap in the face, which makes them convicted that you are guilty for their emotional reaction.
@dameanvil
@dameanvil 11 ай бұрын
00:56 🧠 You are responsible for your actions, not someone else's emotions. They are accountable for their own emotional reactions. 01:25 🙏 Acknowledge the other person's emotions without necessarily taking responsibility for them. Thank them for sharing their feelings and ask for their input on moving forward. 02:24 💬 Apologize when necessary, taking ownership for your actions and their impact. If an apology isn't warranted, express sincere regret for any strain on the relationship caused by the situation.
@monica4141
@monica4141 5 ай бұрын
Nothing helps if they just walk away angry……..
@FireWallthefts
@FireWallthefts Жыл бұрын
How to check if there clear to have a license to carry a firearm.Welcome to Disneyland and Disney world be my guest with no anger no employee is allowed to be angry nor is any mangment allowed to be angry chase banks around the world How employees and management gets checked at Cabela's and Cracker barrel including mangment why i worked there and left because of there anger issues both places job done Gun safety matters No customers are allowed in with anger as well
@goblinoide
@goblinoide Жыл бұрын
Schizophrenic?
@rozcindylove4583
@rozcindylove4583 4 ай бұрын
They will get more upset at such condescending remarks. Sounds like being fecetious.
@johnathanmohr3741
@johnathanmohr3741 12 күн бұрын
What a fucking narcissistic approach. You angered the person and you’re not responsible? Talk about making the world a more broken place.
@certified_idiot554
@certified_idiot554 Ай бұрын
When I’m in class and someone’s mad at me I just say Fortnite move womp womp and start doing a Fortnite dance and it gets them made every single time
@wcen60
@wcen60 11 ай бұрын
of course, take an individualistic way. terrible
Стойкость Фёдора поразила всех!
00:58
МИНУС БАЛЛ
Рет қаралды 6 МЛН
🍉😋 #shorts
00:24
Денис Кукояка
Рет қаралды 3,9 МЛН
They took a homeless child and left their daughter😳😢
0:58
Senchiki_social
Рет қаралды 6 МЛН
Mama bear mode: activated. ✔️ #throwback #shorts
0:19
Vivint
Рет қаралды 46 МЛН
EL AMIGO INTENSO @SantiMusicOficial #santi #funny @SantiFansshort
0:19
Santi Oficial
Рет қаралды 32 МЛН
Как просто найти центр заготовки. Лайфахк
0:33
Штуки Из Труб
Рет қаралды 2,9 МЛН