How to Return Items on Daraz?

How to Return | pages.daraz.co...
Didn't get what you wanted? No worries.
Daraz has a free and easy returns policy!
#DarazNepal #DiscoverDaraz #KinauSabaiDarazMai #DashainDhamaka #DarazDashainDhamaka #returns

[@shovaghising1913]

order nagarya saman send garxa .kasari trust garnu Daraz online shopping ko

[@dipeshtajpuriya9475]

Daraz hub bata hamile order gareko product 3 days ma pani receive garenau vane , 4,5th days ma gayerw receive garna milxa ki mildaina...

[@Nimi11.11]

Return initiated vayeko kati paxi pickup huncha return product??

[@robsrai9760]

I'm sorry but your return process is complicated .. especially the pick up process... Please do work on it. ....returning item has to be very ease... Then only people will buy .. otherwise if it's burden to return... No body will buy from your app .. .. people will prefer offline...

[@lezin4643]

Malai 1month lage ho return garna lai 😂

[@sunilgurung6975]

Absolutely -- its tooo complicated -- they send you multiple emails on how the stuff will be received bla bla bla and eventually nothing -- in one of my item they send me an email stating "you keep the product we will send you voucher" - and till date NO voucher and I'm with a product that I don't want

[@PaaruSah]

exactly

[@Pankaj._16]

Draz ma return vauchar kti choti use Hun X maile 1 choti gre ab hudai Baki paisa KO kaha gyo mero paisa 1400 KO vauchar thiyo 600 KO sman order gre ani Baki vauchar ko paisa kaha gyo ani ksri u lai recover gru plz reply

[@diwakarshahi9541]

Hello sir maile cash on delivery saman magayeko thiyo tyo saman return gareko 5 day vanda badhi naii vaisakyo tar paisa refund vako xaina maile refund method bank transfer choose gareko thiya. Ra sir contact number pani xaina bujhna ko lagi

[@pratikshyaa8797]

Refund payo??

[@GLX201]

Sir maila mistakely drop off ma gara , aba kasari pick up ma garnuu

[@SaugatBhandari-j5e]

Same problem 😔

[@Dhirajkhadka]

Tya saman pauda nai check garda saman milaya na bhnay return garda hunxa tai??

[@DarazNepal]

Namaste @Dhirajkhadka Ji, Hajurlai saman deliver garne rider le chahi delivery matra garnu huncha. Yaddapi hajurle saman pauda wrong wa defective/damaged parema 7 din (14 days for Daraz Mall products) vitra ma online return form bhari return initiate garna saknu hunecha. Return garnu bhayeko saman ko quality check huney huncha ra yedi hajur ko return reason valid cha bhane payment garnu bhayeko amount refund huney huncha. Return sambandhi thap jankari chahayema kripaya yo link ma click garnu hola: bit.ly/How-to-return. Have a great time ahead! -Dipesh

[@berry0818]

Warranty products ko warrety vanda agadi bigryo vani kasrai satni?????????????

[@LIL_RAVAN]

Maro saman damage vaio xe return process garo kati time lag xa

[@Bunsen_Burnerr]

customer care number xai k ho? can you please provide one

[@an_thenis8836]

Return chai kati din ma hunxa ?

[@mayas2848]

Cash on delivery lai Kina saman return garda refund cash ma hunnaa..return and refund process is bad here

[@apeksharai9528]

How many days will it take to return things to the owner in daraz??

[@DarazNepal]

Hello @apeksharai9528, Once we receive your returned product at our warehouse, we perform necessary checks, usually taking 1 working day for smaller items and 2 working days for larger appliances. If your return meets the required conditions and your claim is valid, we will process your refund. The refund timeline varies based on the method chosen. For more details on our refund timeline, you can visit this link: bit.ly/36jaRvR. Have a great day! -Samiksha

[@pranayanakarmi5376]

Why is my status marked as Refunded when I have not received the amount?

[@Anu-77767]

Order return garda kasari pack garnu parxa ?

[@ParashSoni-i3k]

3 working days भनेको कति दिन हो

[@chauhanvlog5]

Maile shoose order greko thye size namilyerw return greko xu kati days paxi voucher choose aauxa

[@DarazNepal]

Namaste @chauhanmagar123 Jee, Hajurle hami sanga order gareko saman return initiate garda nai hajurle refund method select garna saknuhune huncha. Voucher ko option Cash on Delivery garda aune huncha. Hamro refund method ra timeline hajurko payment method anusar tokiyeko huncha. Yi sabai janakari hajurle yas link: tinyurl.com/52dvesty bata pauna saknuhunecha. Yadi hajurko returned order bare thap janakari chahanu huncha bhane kripaya hamilai Facebook message: m.me/daraznp marfat order details share garidinuhola. Hami anya sahayata garnechau. Shubha din!

[@dipeshtajpuriya9475]

Daraz hub bata hamile order gareko product 3 days ma pani receive garenau vane , 4,5th days ma gayerw receive garna milxa ,

[@RuchiGupta-nz6rr]

Refund garda bank transfer form nai dekhayena

[@Abishek7979]

Maila Happy place bata Watch order garako theya tara malai desk phone holder aayo Maila return initiate garako thiya tara cancelled vanxa Aahela feri mailai return initiate garako xu Tesaila malai mero refund pauna help gardinu .

[@AYUSH-zv3jt]

How much time does it takes to refund after cancelling order. I just cancelled the order just after placing it. It said refund has been approved yesterday but my money is not refunded till now. And the payment was made through e-sewa

[@DarazNepal]

Hi @AYUSH-zv3jt, Expect your refund to be credited to your wallet within 3 working days if you used eSewa for payment. Kindly wait for this timeframe after cancellation and refund issuance. Get more information on the refund timeline here: tinyurl.com/52dvesty. If the refund is not processed after 3 working days, and you encounter difficulties, please contact us via Facebook at "Daraz Online Shopping (NP)" through this link: m.me/daraznp, providing order details. We are here to assist you. Have a wonderful day! -Puja

[@SaugatBhandari-j5e]

Mistakely dropup ma click vayo kasari pick up ma convert garney aba 😢😢😢

[@pratikratnaudas.8282]

Maile mero refund amount nai payeko chaena Tara Daraz app ma refund issued vaneko cha

[@samitamaharjan3958]

Same here 🙄

[@DurgaDurga-do1jw]

Yo process gari sake paxi hamile kasri thaha paune hola ki 7 days paxi thahah hunxa

[@DarazNepal]

Namaste @DurgaDurga-do1jw Jee, Hajurko return order warehouse ma pugna sathai hamro relevant team le quality check garnu hunecha. Yadi hajurko return reason approve bhayema hami hajurlai refund timeline bhitra ma refund garne prayas gardachau. Hajurle yas order ko update bare Daraz app marfat order ko status ma mark bhayeko herna saknu hunecha. Sathai, yas return prakriya ko samaya awadhi pachi hami hajurlai Daraz account registered bhayeko email athawa call marfat pani yas bare samparka garne hunchau. Kripaya, hamilai Facebook Message: m.me/daraznp marfat yas purchase ko order details share garidinu hola. Hami hajurko order details check gari bistrit jankari dine hunchau. Hajurko samaya shubha rahos! -Shivangi

[@samarpanrai6009]

Defective bhayera return gareko saman pheri paxi work garyo ani tyo Return request gareko product lai cancel kasari garna milxa...??

[@DarazNepal]

Namaste @samarpanrai6009 Jee, Hajurko jigyasha hami samu rakhnu bhayeko ma dhanyabad. Hajurle return request garnu bhayeko cancel garna nikkai sajilo cha. Return cancel garna khojnu bhayeko saamanko order number hamilai Facebook Message: m.me/daraznp marfat share garnuhola. Hamile hajurko return request cancel garidinechau. Shubha din! -Puja

[@BasantaRana-j7c]

Hi how to the oder cancel

[@rojbhandari1651]

7 day ma matra return options aaudo rahexa, maile saman 7 day samma check garina, saman damage rahexa,, how to return it plz help me

[@DarazNepal]

Namaste @rojbhandari1651 Jee, Hami hajurko gunaso bujhna sakchau. Hajurlai product aaune kramma different wa defective prapta bhayema hami sanga Daraz Mall product ko laagi 14 days ra Non Daraz Mall product ko laagi 7 days return subidha raheko cha. Kripaya hamilai Facebook message: m.me/daraznp marfat yas purchase ko order details share garidinu hola. Hami bistrima bujhera thap jankariko saath hajurlai sahayog garnechau. Sathai, hajurle hamro return ra refund subidha bare thap jankari ko laagi diyeko link: tinyurl.com/hwju887u marfat sampurna jankari prapta garna saknu hunecha. Shubha Sandhya! -Shivangi

[@DelightfulRookie]

Product return vayo ta brother

[@asmitashrestha-ir6qe]

Samman return. Garrda cash on delivery pay garrko xa vanne return garrda cash retrun denu hunxa ki k ho

[@DarazNepal]

Namaste @asmitashrestha-ir6qe Jee, Hajurle Cash on Delivery gari order return garnu bhayema, hamile Bank tranfer ra Store credit voucher marfat refund garne gardachau. Yas bishayama jankari ko lagi hamro Help Center: tinyurl.com/mvsmb38d visit garna saknu hunecha. Sathai, thap jigyasa bhayema hamilai Facebook message: m.me/daraznp marfat samparka garnu hola. Hami hajurlai awashyak sahayog garnechau. Shubha din! -Samiksha

[@RuchiGupta-nz6rr]

Bank transfer ko form ni dekhayena? How to refund ?

[@saritashrestha8016]

​@@DarazNepal maile sama return gareko 9 din vayo but paisa return aayana ta cash on delivery gareko bank ac rakhera saman return gareko

[@sunitapoudel4639]

​@@saritashrestha8016Mero pni 8/9 din vaisakyo system ma refund process completed Vanya xa BT ajhoi bank Account ma paisa aako xaina 🥺🥺

[@gyanuthapa8736]

@@DarazNepalMero Pani same problem saman refund gareko bank account nbr rakhera Daraz app ma refund approved vanera dekhxa but I didn’t not get refund k ho yesto

[@rajina_3333]

Maila arko order gareko arko Saman ayo Tara bill mixpatch vayo vannu vo yesko Kahi solution .hunx

[@arjunbhandari8643]

Saman packaging ko box haru fildisake but malai return garnu xa aba k garnu parxa??

[@DarazNepal]

Namaste @arjunbhandari8643 Ji, Hamro return policy anusar, hajurle product return garna chahanu bhayema product sangai ayeko box, bill haru Daraz kai package ma rakhera, saman delivered bhayeko 14 days bhitrama return garnu parne huncha. Hamro return policy baare bistrit jankari hajurle yas link: tinyurl.com/36ydun9s marfat pauna saknu hunecha. Hajurle order garnu bhayeko product ma ayeko issue ra order number, kripaya hamilai Facebook messenger: m.me/daraznp marfat share garidinu hola. Hami hajurko details check gari awashyak sahayog pradan garne hunchau. Shubha din! -Aayushma

[@sushmitamagar3468]

Maile mistakely bank ko account number mistake rakhde k garne?

[@Itachi8165]

Refund paunu vayo ?

[@RashikaShakya-e1x]

I've returned my product, it shows refund successful when i track my return but I've not received the money in bank account

[@bidhan24]

Any update.. did you receive it or not?

[@Username-mn7pc]

@@bidhan24maila chai received gareko xu

[@Meraj3384_]

Maile leko airpod auta right side ko bigriyo warranty period ma xa aba kasari yo thik garne hola

[@DarazNepal]

Namaste @rohitdas2284 Jee, Hami sanga shopping garnu huda yadi product ma warranty paunu bhayeko cha bhane hajurle sajilai seller sanga coordinate gari ukta warranty claim garna saknu huncha. Sathai, yadi hajurko order ma yas sambandhit kunai kathinai aayema hamilai Facebook Message: m.me/daraznp marfat samparka garnu hola. Hami sambandhit bishayama uchit karya garnechau. Shubha din! -Samiksha

[@gamerbot1024]

I selected daraz voucher as refund method and after 23 days of not getting refund the refund method itself change to bank transfer which i didn't add .so idk if i will get my refund or not. Daraz refund policy is really a scam. They literally changed refund method and added someone's bank account.

[@SwatimandalMandal]

Mam mero bill ra packet duitai xaina box ni chyateko xa but i have picture of bill so what can i do

[@DarazNepal]

Namaste @user-ot6wq2so3o Jee, Hajurle order return garda generate bhayeko tracking number ra order number package ko bahira tasnu hola ra bill ko photocopy pani package ma rakhi saman return garna saknu huncha. Sathai, hamilai yas bishayama bistrit jankari ko sath Facebook message: m.me/daraznp marfat samparka garnu hola. Hami hajurlai awashyak sahayog garne chau. Hajurko din shubha rahos! -Samiksha

[@akemi4105]

Excuse me mero saman return accept vayo ra saman lina call pani aayo but refund chai vayena what to do??

[@DarazNepal]

Namaste @akemi4105 Jee, Hajurko saman warehouse ma aai pugna kehi samaye lagne huncha. Warehouse ma saman ko quality check ko lagi 1-2 working days lagne huncha. Yadi hajurko return reason valid cha bhane refund process hune huncha. Yadi hajurko return order ko status "Refund Issued" bhayema, hami hajurlai select garnu bhayeko refund method anusar refund garne hunchau. Hajurle refund timeline barema bistrit jankari yas link: tinyurl.com/4asvyy7u bata pauna saknu huncha. Sathai, kripaya hamilai hajurko order number wa Daraz verified number/email Facebook Message: m.me/daraznp marfat share gari dinu hola. Hami thap bujhera hajurlai jankari garaune chau. Hajurko din shubha rahos! -Samiksha

[@sainapakhrin4906]

Maile saman return gareko daraz voucher click garera tesko satto ma feri arko product magako feri cash dinu parxa vanxa ta k ho

[@realprashantchy]

Mero return product declined vanxa refund Ni ayana ... madarchodo daraz

[@mayas2848]

Seller le saman kinda chat ma reply turanta garyo aba saman order gare parts are missing..and chat ma seller le msg reply pani gardaina na.. I am asking missing parts send garne ho ki me refund garu..but no response..kasto thag ho yo Nep hot vanne ta..i have ordered so many times it was smooth always but this time seems like scam seller paryo

[@Tamangni-l4r]

Daraz ki voucher batao half matra chalako aru bachaiko posa nai Gayab vayo

[@prabeenakarki8509]

Hello.maile return garda.. photo upload garna milena ni ...

[@DarazNepal]

Namaste @prabeenakarki8509 Jee, Hamilai hajurko samasya barema jankari garaunu bhayekoma dhanyabaad. Kripaya hamilai Facebook message: m.me/daraznp marfat hajurle face garnu bhayeko samasyako screenshot athawa screen recording share garidinu hola. Hami hajurko details check gari bistrit jankari ko sath sahayog garnechau. Shubha din! -Samiksha

[@Avigaming-mv4oc]

Maile 10000Rs ko saman buy gare ani tw bigre halyo ani tw 1 year ko brand warranty pani aba maile kasari afno warranty claim garxu.please van dinus.

[@DarazNepal]

Namaste @Dangergaming-mv4oc Jee, Hami hajurko samasya bujhna sakdachau. Hajurle product ko warranty claim garna ko laagi sajilai invoice bill wa warranty card ma pradan gariyeko seller details marfat seller lai samparka garna saknu huncha. Athawa, seller sanga chat garnako laagi, Daraz app> Account> View All ma gai order select gari product page ma raheko "Chat" option ma janu hola. Sathai, hajurko order details hamro Facebook message marfat: m.me/daraznp pradan garidinu hola. Hami hajurlai awashyak sahayog garnechau. Shubha Sandhya! -Shivangi

[@trishasoundelectronics8373]

हैंन कुन ठाउँमा हो ! फोन न पाउ त दराज को !!! एउटा सामान मगाऊन पनी कति नाटक गर्नु पर्ने रहेछ

[@AsfakAli-hg9me]

Voucher ko paisa return aayo KO chha yo paisa le fer se kasri online shopping krni hola

[@hyanchenpalmo7090]

Please send my refund money as soon as possible. Refund issue vayera 5 din paxi aauxa vanne ani vaneko time mai refund nahune???? The whole process ta jhan Kati time lagne raixa

[@sumangadal9294]

Tapaile refound money paunu vayo?? Mero ni app ma chai refounded in bank transfor vaneko xa tara aaile samma khata paisa aako xaina k hunxa aba??😢😢😢

[@rohitgurung3399]

Maile daraz vata kati dherai saman order gare ailesamma khasai testo naramro vanne ako thiyena ani order misplace pani vako thyena aja ta chat seller saga detail ma vanda ni wrong saman pathaidiyo ani msg garxu response nai dinna

[@ThamanGurung-f4w]

Maile mero saman return garera drop off gareko thiye 4 din agadi malai nata notification auxa nata kei khabar Pending mai xa k vako mero saman ra paisa gayab vayo kya

[@DarazNepal]

Namaste Thaman Jee, Hajurle return initiate garnu bhayepachi hami sabai prakriya haru pura garera samayama refund garna prayas gardachau. Hami hajurko return process dhilai hunako karan bujhera hajurlai sahayog garnechau. Hamro KZbin comments public bhayeko huda Facebook Messenger: m.me/daraznp marfat purchase details share garidinu hola. Hamro return ra refund bare sampurna jankari prapta garnako lagi Help Center: bit.ly/41tLjbD ma januhola. Shubha sandhya! -Suresh

[@aryansunar5283]

Money cash ma linw mildenw ??

[@DarazNepal]

Namaste @aryansunar5283 Jee, Daraz ek online shopping platform bhayeko hunale hami sampurna karobar online gardachau. Hajurle return garnu bhayeko saman ko reason valid bhayema, payment method anusar ko refund method marfat amount firta hune huncha. Hamro payment method ra refund method bare yi link marfat linuhola: Payment Methods: tinyurl.com/yt6byd6s Refund Methods: tinyurl.com/52dvesty marfat herna saknuhunecha. Yadi hajurko anya kunai jigyasha bhayema kripaya hamilai Facebook "Daraz Online Shopping (NP)" message: m.me/daraznp marfat share garnuhola. Hami sahayata garnechau. Hajurko samaya sukhad rahos! -Puja

[@RTX__GAMING__]

Return gare ko 2 din vo kaile samaa refund hunxa maile daraz voucher choose gare xu on the way of warehouse matra vanxa ta !! Plz (prabhat) name ho Mero product asta wolf sleek (blue color).

[@DarazNepal]

Namaste @RTX__GAMING__ Ji, Hajurko product "On the Warehouse" ma huda hamro team le hajurle return garnu bhayeko product ko quality check garnu hunecha ra ukta product ko return reason valid bhayema hajurlai refund hune huncha. Anya kehi jigyasha bhayema hamilai message m.me/daraznp marfat samparka garnuhola. Shubha din! -Aayushma

[@RTX__GAMING__]

@@DarazNepal Thanks for rply !! Aayushma ji !!

[@Fakewhite-yf8js]

Sunusna ma sanga 1500 se ko voucher thiyo maile 1000 ko Saman order gareko 1500 se nai gayo anii maile order cancelled gare jamma 1000 rupiya Ako xa k problem ho yo 😢😢

[@DarazNepal]

Namaste @Fakewhite-yf8js Ji, Hajurko jigyasha hami samu rakhnu bhayeko ma dhanyabad. Hajurko concern thap bujhnaka lagi, kripaya hamilai hajurko order number wa Daraz verified number/email Facebook messenger: m.me/daraznp marfat share gari dinuhola. Hami hajurko order details check gari bistrit jankari dine hunchau. Shubha din! -Aayushma

[@KarunaShrestha-n9b]

Return request ni cancelled gardyo tw kin hola

[@DarazNepal]

Namaskar Karuna Jee, Hamilai hajurko samasya jankari garaunu bhayekoma dhanyabad. Hami hajurko return request cancel hunako karan bujhera hajurlai thap sahayog garnechau. Hamro KZbin comment public bhayeko hunale Facebook message: m.me/daraznp marfat yas purchase ko order details share garidinu hola. Shubha sandhya! -Suresh

[@emantariq5892]

Mein ne order return keya tha wahan pick up ka option ka a raha , drop off a raha hai tu mein kahan aur kase drop off karu ??

[@DarazNepal]

Hello @emantariq5892 Jee, Thank you for visiting the KZbin handle of Daraz Nepal! We do not offer international shipping as you seem to be based in Pakistan. Please visit our Daraz colleague in Pakistan at www.daraz.pk and get your preferred item delivered. If you have further queries or need any help, feel free to connect with our Live Chat team there via bit.ly/2VVWz0h. Have a great time! -Samiksha

[@jeshangaming6034]

Gareko kati din ma poisa aauxa hola

[@DarazNepal]

Namaskar Sushang Jee, Hajurle return initiate garnu bhaye sangai hami sabai prakriya haru pura garera samaya mai refund gardachau. Hamro refund timeline barema jannako lagi yas link: bit.ly/3O5ImZI ma januhola. Yadi hajurlai refund prapta hunama kehi dhilai bhayeko cha bhane hamilai Facebook: m.me/daraznp marfat samparka gari jankari garaidinu hola. Shubha ratri! -Suresh

[@sujan0723]

Can we receive balance on e sewa

[@DarazNepal]

Hello @sujan0723 Jee, Thank you for reaching out. If you have paid for your order via eSewa, we will refund you back via eSewa within the refund timeline (tinyurl.com/2pcbsw4a) once your return order is approved after the necessary process is completed by our relevant team. However, if you have chosen cash on delivery (COD) for your order, we offer two refund options: bank account transfer and refund voucher, which you can choose while initiating the return for your order. This refund voucher has a validity of 6 months and can be used sitewide. We hope you find this refund voucher useful and enjoy exploring our wide range of products on the Daraz app/website: www.daraz.com.np. If you have any further questions or concerns, please don't hesitate to contact us via Facebook message at m.me/daraznp. We're here to assist you in any way we can! Wishing you a pleasant evening! -Shivangi

[@GEGALDO_GAMING]

Voucher kina ayoo xa paisa return chayoo hamlai voucher ko kam xaina

[@DarazNepal]

Namaste @STMUSICFEELMUSIC Jee, Hajurle hamro ma return initiate garnu huda refund ko lagi voucher matra nabhai aru bikalpa haru pani upalabda raheko cha. Yas bishayama thap jankari ko lagi hamilai message: m.me/daraznp maraft samparka garnu hola. Hami hajurlai awashyak sahayog garne hunchau. Shubha din! -Samiksha

[@PoojaAdhikari-o9r]

My brother applied to return product thinking that it was defective. He already got refund too but now he dont want to return the product. What to do

[@DarazNepal]

Hi user-qs5ct6bb3v, Thank you for reaching out to us. Please share your order number via message: m.me/daraznp on our official Facebook Page "Daraz Online Shopping (NP). Once received, we'll promptly review your order details and provide comprehensive information on returns and assistance regarding this matter. Have a wonderful day! -Puja

[@shreeyasubedi9439]

How can i cancel return request?

[@Susma_143]

Tyo sab ta thik x but account vayena vane aba hami students ho ani bank account vYena vNe cash on delivery gare pani aba kasari paune paisa firta

[@DarazNepal]

Namaste @Susma_143 Jee, Hami hajurko nirasha bujhna sakdachau. Haal ko lagi hamile Cash on Delivery ko lagi Bank transfer athawa Store credit voucher marfat refund garne gardachau. Yadi hajur sanga Bank account nabhayema sajilai Store Credit voucher select gari refund prapta garna saknu hunecha. Sathai, yas bishayama bistrit jankari ko lagi yas link: tinyurl.com/mvsmb38d visit garnu huna anurodh gardachu. Shubha din! -Samiksha

[@laxmitamanggurung5556]

It’s my second time to order from Daraz. Today delivere boy delivered me. N they bring me wrong order. I try lot to return . M not getting any return option. Kindly help me.

[@DarazNepal]

Hello @laxmitamanggurung5556 Jee, We are upset to hear about this. We understand the frustration of receiving the wrong item. To initiate a return, please follow these steps: 1. Log in to the Daraz app. 2. Go to your Account. 3. Tap on the "View All" option. 4. Select the order that you wish to return. 5. Click on "Initiate Return." If you are unable to find the return option, please ensure that you are within the 14-day return timeframe from the date of delivery. If the return timeline has passed, unfortunately, you won't be able to return the order through the app. For additional support during the return process, you can use this link: tinyurl.com/mt7rm74e. You can also reach out to us via Facebook message at m.me/daraznp for further assistance. We are here to help! Wishing you a good day ahead! -Shivangi

[@laxmitamanggurung5556]

Thank u so much. I just did all the process. Hope it’s works

[@DarazNepal]

Hello​@@laxmitamanggurung5556 Jee, You are most welcome! We are glad to be of help to you. 😄 Should you have any additional questions or concerns, please don't hesitate to contact us through Facebook messenger: m.me/daraznp. We would be delighted to continue assisting you. Wishing you a great time ahead! -Shivangi

[@BIKASTHAPA55]

photo ke ko rakhnu parne ho saman ko ki byaktiko

[@DarazNepal]

Namaste @BIKASTHAPA55 Jee, Hajurle return initiate garnuhuda photo rakhne thau ma afno return reason lai support garne product ko photos rakhna parne huncha. Thap sahayata aawashyak bhayema hamilai Facebook message: m.me/daraznp marfat samparka garnuhola. Hami hajurlai bistrit ma janakri dinechau. Shubha din! -Puja

[@sahilthapa5548]

Return Garda payment esewa Bata paau na saki Daina ??

[@DarazNepal]

Namaste @sahilthapa5548 Jee, Hajurle order garda bibhinna payment method option bhaye jastai return garda pani hajurle bibhinna refund method ko option paunuhunecha. Hajurko refund method payment method anusar ko hune huncha. Hajurle eSewa bata refund paunako lagi eSewa bata payment gareko huna parnecha bhane aru payment method ko lagi anya bikalpa chan. Hajurko kunai thap jigyasha bhayema hamilai message: m.me/daraznp marfat share garnuhola. Hami awasyak sahayata garnechau. Shubha sandhya! -Puja

[@noobnitesh]

The bills are on the daraz package what should i do to it?

[@DarazNepal]

Hello @noobnitesh, If you'd like to initiate a product return, it's important to include all the related bills that were originally included in the package, along with the return tracking number. You have the flexibility to place the bill either inside or outside the package when returning the item. In case you encounter any difficulties during the return process, please visit this link: bit.ly/How-to-return for assistance. Have a great day! -Aayushma

[@Shyanku9]

Return gareko product seller samman pugyo ko nai vanera msg auxa ki nai

[@DarazNepal]

Namaste @user-eo1sc6xp3i Jee, Hajurko return order hamro relevant team le awashyak prakriya (bit.ly/41tLjbD) pura gari approve bhayema hajurlai hajurko Daraz registered email marfat yas bare jankari garaune huncham. Sathai, hajurle return order ko status bata pani order ko current status check garna saknu hunecha. Kripaya hamilai Facebook message: m.me/daraznp marfat yas purchase ko order details share garidinu hola. Hami bistrima bujhera thap jankariko saath hajurlai sahayog garnechau. Sathai, hamro return ra refund bare sampurna jankari prapta garnako lagi Help Center: bit.ly/41tLjbD ma januhola. Shubha sandhya! -Shivangi

[@bishalmagar9285]

Yesh ma dekha ko sab gari sake aba saman return chai kasari garne

[@DarazNepal]

Namaste @bishalmagar9285 Jee, Hajurle return initiate garnu huda "Pick up" option choose garnu bhayema hamro team le within 4 working days bhitra hajurlai contact gari saman pick up lagi aaunu hunecha ra yadi hajurle "Drop off" select garnu bhayema, within 5 working days bhitra najikai ko Daraz hub ma saman drop garnu parne huncha. Yas bishayama thap jankari ko lagi hamilai message: m.me/daraznp marfat samparka garnu hola. Hami hajurlai awashyak sahayog garne hunchau. Shubha din! -Samiksha

[@Shadowsanis999]

0:52 there is nothing initiate return button or option what should i do ??

[@DarazNepal]

Hello @dragokritom999 Jee, Returning a product on our platform is designed to be effortless and stress-free. For a detailed guide on how to initiate a return, visit the following link: bit.ly/How-to-return. If you encounter any challenges or have trouble locating the "Initiate Return" option, feel free to contact us for assistance via Facebook message: m.me/daraznp. We are committed to providing support and ensuring a smooth return process for you. Have a great day! -Samiksha

[@Susma_143]

Same here

[@simpley6256]

Return garda original Bill package bhitra halne ho ki, bahira ko transparent area ma ?

[@DarazNepal]

Namaskar @simpley6256, Hajurlai prapta bill, original tag, user manual, shipment label sabai package bhitra rakhidinu hola. Sathai, package bahira "Order Number" ra "Return Tracking Number" pani ullekh garidinuhola. Hajurle return ra refund barema aawashyak jankari link: bit.ly/41tLjbD marfat pani prapta garna saknuhunecha. Thap jigyasa haru bhayema wa kunai samasya parema, kripaya hamilai Facebook: m.me/daraznp marfat samparka gari jankari garaidinu hola. Hajurko samaya sukhad rahos! -Suresh

[@berry0818]

Cash on deliver huda hamlai bank ma kina chyo hamlai hat ma nai chynxa😡😡😡😡😡😡😡

[@Activepriyansyt]

Yesma risau ne kura k xa bro

[@Gahatraj234]

Sai ho sai ho 😂😂

[@AnujSapkota-go5on]

@@Activepriyansyt bank ma k varosa return vako xaina paisa dherai manxe ko risaune matra haina kutnu parne ho

[@DarakhOnline]

​@@ActivepriyansytRefund pani dinu paryo ni refund nai gardaina

[@sureshjaishi1878]

Refund payou bro​@@DarakhOnline

[@ishangwishes]

Mero tw return garn milekoi xain video ma dhekhayko options nai xain mero ma

[@DarazNepal]

Namaste @ishangwishes Jee, Hajurle order garnu bhayeko bhanda farak saman prapta bhayema hajurle non dmall product 7 days bhitrama ra dmall products 14 days bhitrama return initiate garna saknu hunecha. Hajurle order return initiate garna ko laagi Daraz app login gari Account>>View All gai order select gari "Initiate Return" ko option dekhna saknu hunecha. Order ko return timeline cross bhayema hajurle return subidha prayog garna na milne huncha. Yedi hajurko return timeline cross na bhaye pani hajurko option na dekhayema, kripaya hajurko order details message: m.me/daraznp marfat share gari hamilai sahayog garne mauka dinu hola. Hajur ko samaya shubha rahos! ☺ -Shivangi

[@ayushlifestyle1041]

7 din vaisakyo return request garako khai aajai lina aaxaina tw k ho case

[@DarazNepal]

Namaste @ayushlifestyle1041 Ji, Hami hajurko gunaso bujhna sakchau. Hamile hajur haruko return ra refund prakirya jatti sakdo chado pura garna prayas gardachau. Kripaya hamilai Facebook message: m.me/daraznp marfat yas purchase ko order details share garidinu hola. Hami bistrima bujhera thap jankariko saath hajurlai sahayog garnechau. Sathai, hajurle hamro return ra refund subidha bare diyeko link: tinyurl.com/hwju887u marfat sampurna jankari prapta garna saknu hunecha. Shubha Sandhya! -Shivangi

[@surajrajak9133]

Mero daraz aap ma return garna option dekhye ko chaina

[@DarazNepal]

Namaste @@surajrajak9133 Jee, Yadi hajurlai saman bigyapan bhanda bhinna athawa truti purna saman deliver bhayema product delivered bhayeko within 7 days (DarazMall ko product within 14 days) return initiate garnu parne huncha. Yas bishayama thap jankari ko lagi hamro Help center: bit.ly/How-to-return visit garnu hola. Sathai, hamilai Facebook message: m.me/daraznp marfat pani samparka garna saknu hunecha. Hami hajurlai awashyak sahayog garnechau. Shubha din! -Samiksha

[@binitasharma4507]

Maile saman return gareko 1 month vayo paisa return nai ayako xen kasrai garne aba paisa return no idea

[@rayeenikti6020]

Malai ta jan saman same same patahyaxa yauta return garxu bhaneko hudaina re return garna kasto khalko hola k

[@Shyanku9]

2 din matrai vako xa receive vako tei ni product return ko option nai xaina

[@DarazNepal]

Namaste @user-eo1sc6xp3i Jee, Hajurko anubhav prati hami dukhit chau ra yas lai sudhar garna hami pratibaddha chau. Hajurle saman return garnako lagi order status "Delivered" bhayeko hunu pardacha. Return option "Daraz Account > My Orders > View All > Select Order > Initiate Return" ma dekhna saknu hunecha. Ajhai bistrit return guidance ko lagi yas link: bit.ly/How-to-return follow garnuhola. Yadi ajhai kunai kathinai aairaheko cha bhane kripaya hamilai Facebook "Daraz Online Shopping (NP)" Message: m.me/daraznp marfat screnshot ra order number share garnuhola. Hami thap sahayata garnechau. Shubha din! -Puja

[@bikramsaysoncemore9433]

i want to order samsung a24 from daraz, but darr lagi raxa, galat saman pardinxa vanera

[@DarazNepal]

Hello @bikramsaysoncemore9433, Hamro platform ma trusted seller bata hajurlai product deliver hune bhayekole hajurle assured bhai order garna saknuhunecha. Order garnu agadi hajurle product description page ma raheko product features, customer's ratings & reviews ra anya jankari check gari order garna anurodh gardachau. Hajurlai thap kehi jigyasha bhayema hamilai Daraz Nepal ko Facebook message marfat:m.me/daraznp samparka garnuhola. Hami hajurlai sahayata garnechau. -Rhicha

[@SaemonKonda]

​@@DarazNepal aww trusted what a joke.I ordered a phone cooler and during the texting period I ask him/her about the cooler whether it got semiconductor attach or not.They said yes and after a days I got the product which doesn't got any semiconductor attached basically it was a normal fan cooler and I texted them for a days they seen the text and didn't reply!! What a shame daraz!! If I return the product I know that I would be suffering through lengthy unnecessary sufferings and after the incident I loose my trust on daraz..

[@You-Wah]

Daraz ma warranty claim kaseri garne?

[@DarazNepal]

Namaste @You-Wah Ji, Available raheko 'Brand Warranty' ra 'Seller Warranty' claim garnaka lagi kripaya product description page ma raheko chat section marfat wa bill ma raheko number marfat contact gari process aghi badhauna saknuheuncha. Thap sahayog chahiyema hamro Help Center link: tinyurl.com/386ux6v9 prayog gari sahyata lina saknuhuncha. Anya kehi jigyasha bhayema hamilai message: m.me/daraznp duwara contact garnuhola. Good day! -Aayushma

[@rojinarai4222]

costumor service no plz

[@AmritaChaudhary-d5j]

Maile afno saman return gari sake tahi ni voucher axaina aba cahi k garnu parxa arko saman order garna lai plz help me mero 2120 rs ko chuna lagi sakeo ani mero chasma order garda payment gari sakeko paisa 900 refund vayena kin esewa pata payment gareko hoina yo daraz ley kati samma laparwahi garna sakeko

[@RMOK494]

Paisa aayo?

[@BinodkarkiSazan]

Play store ma kasto logo cha daraz app Nepal ko

[@DarazNepal]

Namaste @BinodkarkiSazan Ji, Hajurle yas app downloading link: www.daraz.com.np/mobile-apps marfat hamro Daraz Nepal app sajilai download garna saknu huncha. Hajur ko anya kehi jigyasha bhayema hamilai message m.me/daraznp marfat samparka garnuhola. Shubha din! -Aayushma

[@visibleniku54]

Ramro xa .but how to change drop off into pickup yo pani bhan dinu paro Drop off cilck bhayara conform bha tes paxi drop off lai pickup ma change garna milxa ki mildena

[@DarazNepal]

Namaste @visibleniku54 Jee, Hajurle return initiate garda yadi drop off select garnu bhayeko cha bhane pickup ko lagi change garnako lagi hajur sanga dui ota bikalpa raheko cha. Hajurko drop off timeline katisakeko chaina bhane return cancel gari punah right option select gari return garna saknuhuncha. Yadi hajurko drop off timeline katisakeko bhayema hamilai kunai pani social media channel marfat contact garna saknuhunecha. Hamile hajurko return hamro side bata initiate garidine hunchau. Thap jigyasha bhayema hamilai Facebook Messege: m.me/daraznp marfat reach out garnuhola. Hami hajurlai sampurna awasyak janakari dinechau. Hajurko samaya sukhad rahos! -Puja

[@maheshyadav8885]

Yesari costumer care ma call grne number chai k ho

[@senpai_edit00]

Call kasarie garna

[@Suraj.comedy.king100]

Daraz center sanga jasari kura गर्ने

[@depressgamer6181]

Katiii time lagxa refund hunaa

[@DarazNepal]

Namaste @depressgamer6181 Jee, Hajurle saman return garnu huda order placement ma choose garnu bhayeko payment option anusar hamro refund timeline raheko huncha. Yas bishayama bistrit jankari ko lagi, hamro Help center: tinyurl.com/mvsmb38d link ko maddat lina anurodh gardachau. Hajurko din shubha rahos! -Samiksha

[@depressgamer6181]

@@DarazNepal whats your timeline of refund vulcher

[@DarazNepal]

@@depressgamer6181Jee, generally, the timeline for receiving a refund voucher is within 1 to 2 working days from the date the refund is issued. You can conveniently check for the refund voucher by following these steps on the Daraz app: Go to 'Account,' select 'Voucher,' and then navigate to the 'Store Credit' section to view the refund voucher details. For further questions or need additional assistance, please feel free to reach out to us via Facebook message: m.me/daraznp. We would love to help you. Have a great time! -Samiksha

[@RameshKc-q3q]

Image load fail..aux???

[@DarazNepal]

Namaste @user-nj5lo9xi1s Jee, Hamilai hajurko concern bistrit jankari ko saath Facebook message: m.me/daraznp marfat share garidinu hola. Hami hajurlai awashyak sahayog garne hunchau. Hajurko samaya shubha rahos! -Samiksha

[@laxmiadhikari6571]

But i just want to exchange my product

[@DarazNepal]

Hello @laxmiadhikari6571, We offer a return policy, and unfortunately, we do not provide an exchange option. Certainly, you have the option to return the product you wish to exchange and select a product of your preference through the Daraz app/website: www.daraz.com.np/. If you have received a product that differs from your order or if it has arrived damaged, you can initiate a return within 7 days for non-Daraz Mall products (14 days for Daraz Mall products). To initiate a return, log in to the Daraz app>> Account>>tap View All, select the relevant order, and click on "Initiate Return." Have a pleasant evening! -Aayushma

[@sujatashrestha7051]

Maile return gareko aaj more than 1 month vayo. Saman chahi return lagyo tar mero paisa bank ma halidinchhu vaneko thiyo tar ahile samma paisa return gareko chhain

[@DarazNepal]

Namaste @sujatashrestha7051 Jee, Hami hajurko gunaso lai bujna sakdachau. Hajurko return order relevant team le awashyak prakriya pura gari approve bhayema hami hajurlai refund timeline bhitrama refund garne prayas gardachau. Kripaya hamilai Facebook message: m.me/daraznp marfat yas purchase ko order details share garidinu hola. Hami bistrima bujhera thap jankariko saath hajurlai sahayog garnechau. Sathai, hajurle refund timeline bare diyeko link: tinyurl.com/4asvyy7u marfat thap jankari prapta garna saknu hunecha. Hajur ko samaya sukhad rahos! -Shivangi

[@nyutinakhatri5825]

Daraz ko no. Chahi k ho

[@sunilgurung6975]

thats what im wondering

[@ng_samiryt]

video ta dami lagyo ta😊🎉🎉. return ni garna milne vayesi aba daraz bahek anta katai shopping gardina ma ta😊.

[@DarazNepal]

Namaskar @ng_samiryt Jee, Hajurko pratikriyako lagi dherai dhanyabad! 😊 Hajurlai order gare bhanda bhinna saman prapta bhayema, hamile sajilo retrun ra refund: bit.ly/How-to-return subidha anusar hajurlai sahayog garne huda dhukkale shopping garna saknuhunecha. Hamile ahile Dhashain Dhamaka campaign pani liyera aayeka chau. Hajur pani aakarshak prepayment discounts, vouchers ra offers ka saath shopping ko aananda lina nachutaunu hola click.daraz.com.np/e/_CWxHmI. 🛒 Happy Shopping! -Suresh

[@bishalmagar9285]

Drop off lai picked up ma change garna miladaina

[@DarazNepal]

@@bishalmagar9285 Jee, Hamilai hajurko order details Facebook message: m.me/daraznp marfat share garidinu hola. Hami hajurlai awashyak sahayog garne hunchau. Shubha din! -Samiksha

[@SagarAryal10k]

Delivery timro bau ho😂 paisa linna ra?😅

[@ayusthashankar928]

​@@DarazNepalI ordered a dress which cost Rs.1427 and I paid from my esewa account and for the reason of too long delivery time I canceled my order than after daraz said that you will get your refund after 3 working days but it's been 5 working day I can't get my refund yet why ?

[@RoshanGurung771.]

Option chai jati din ma auxa tani

[@DarazNepal]

Namaste @RoshanGurung771 Ji, Yas return prakriya ma hajurle saman delivered bhayeko 14 days bhitra ma return garnu parne huncha. Order ko return timeline cross bhayema hajurle return subidha prayog garna na milne huncha. Return prakriya ma sahayog chahiyema yas link: tinyurl.com/36ydun9s visit garnuhola. Shubha din! -Aayushma

[@mayas2848]

Why daraz has no rules and regulations fixed for sellers..Afternoon ma seller lai lekhechu saman missing and seller relplies at midnight 1am.. Waste of time for costumers..

[@KirtipurRaj]

Wow I like the way he was just questioning too much 😅

[@Craze023]

Manxele sukha pauna saamaan order grne hoki dukha pauna...saamaan aauna 3 din sni kinyo 2 dinma bigrinxa ani return grda feri 5 din packing ksari grne bhnera sochna prne..waste of time

[@kathmandumetropost]

Mero Return gareraa aayeko voucher le again purchase garda samaan aayena. paisa pani gayo 800 gloves kineko

[@DarazNepal]

Namaskar @kathmandumetropost, Hajurle aafno order ma refund voucher partially use garnu bhayeko cha bhane pani baki rakam hajurlai prapta huncha. Hami samasya bistritma bujhera hajurlai sahayog garnechau. Kripaya hamro Facebook message: m.me/daraznp marfat hamilai yas purchase ko order details share garidinu hola. Shubha sandhya! -Suresh

[@Susma_143]

Yestai ho k fraud garna thalya x daraz le Saman damage pathaune Ani return Garda refund Pani n dine yr at least cash on delivery garya x vane cash nai pay gar deu n yrl Ani delivery liyera gaye pxi call Pani pick na garne yesto Vai rakhyo vane ta kasaile kindaina daraz Bata products

[@ChrisGayle-qt3tn]

Muja phone Karna ha daraj ko

[@subashadhikari3901]

यो दराज को केही काम छैन । फोटो एउटा हाल्छन समान एउटा पठाउँछन्। Return process गरेर समान dropped off गर्यो १ हप्ता पछि return cancelled भन्छ आज सम्मानको आत्तो पत्तो छैन समान कता गयो पैसा कता गर्यो पत्तो छैन । २००० को समान किन्यो ४००० को खर्च अनि २०,००० को तनाव । दराज त्यस्तै हो कि सेलर त्यस्तै हुन केही बुझ्न सकेको छैन । Costumer को समस्या त बुझ्दिन पर्छ नि । कसैले समान अर्डर न गर्नु होला बरु २००० को समान २५०० हालेर किन्नु आफ्नो नजिक को पसल बाट यसको भर न पार्नु ।

[@Praaaamod]

Response nai chainw twh ani return gharda ni

[@DarazNepal]

Namaskar @Praaaamod Jee, Hajurle Daraz app bata saman firta garnu bhaye sangai hami return ra refund prakriyama jane hunchau. Yas sambandhama hami hajurlai thap sahayog garna chahanchau. Kripaya Facebook message: m.me/daraznp marfat yas purchase ko order details share garidinu hola. Hajurle Help Center: bit.ly/3SlKH6H marfat pani return/refund sambandhi sampurna jankari prapta garna saknuhunecha. Shubha din! -Suresh

[@Arima__arima]

Mero bank account ko number mistake vako xa kasari refund garni ho

[@Hai.bodong]

Number chai k ho😡

[@Iraj5856]

Mero refund gardiyena ta aaja samma 5 din vaisakyo pick up ko lagi koi aayena , saman chai damage pathaune ani refund chai nagardine. Yo vayena paara . Aba daraz lai National Consumer Department maa report gardinxu. 😡

[@RMOK494]

Pasia aayo?

[@Iraj5856]

@@RMOK494 20 days pxi balla balla aayo

[@TecHHobi]

Love From Bangladesh 🥰🇧🇩

[@DarazNepal]

Hello @TecHHobi, Sending warm regards and love back to Bangladesh. Have a great time!🙂 -Samiksha

[@gamerbot1024]

I got my refund after 27 days (daraz voucher)

[@bijayabhote]

Daraz phone no chayo pisha firta aayena