How to Steal Your Competitors' Customers

[@tinamangus3773]

I care for my clients wholeheartedly but they end up taking advantage of my sincere interest: delay paying, cancel appointments, demand free services, try to trick my system to avoid paying. Eventually I waste time and energy and have to turn them down because they basically take advantage of me. Im in education at very high level of competence, I offer tuition. Suggestions?

[@MatterhornBusinessDevelopment]

It sounds like you need to create some company policies around these issues and hold your ground on them. Our video on setting client expectations may help: kzbin.info/www/bejne/lWWQdaJserqFmNUsi=hg4QK_m0ZcnboUGj

[@ralphwarom2514]

Move to a 100% cash upfront before service is provided. It solves most of those problems. No exceptions. No 50% upfront. 100% upfront. You are a service provider, not a money collection agency. I switched to that about 9 years ago and it toally changes the work quality and client relationship.

[@saulfalcone4817]

the bar has gotten so low. you are so right about that

[@aarik2212]

I want 19 customers

[@mohammadmisilmani1253]

We want other ways to attract new customers

[@MatterhornBusinessDevelopment]

What ways do you need help with?

[@rastrapatigorain2997]

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