How to Stop Paying Xfinity Internet Equipment Fees Forever

Xfinity charges internet customers $15 a month to rent a Wi-Fi gateway, but you don't have to keep paying that! In today's video, I walk you through the process of purchasing your own modem-router combo so that you can say goodbye to Comcast's internet equipment fees. This video includes two free resources that I created to make the buying process easier. Learn more here: michaelsaves.com/save-money/x...
NEW TOOL! Compare the best internet plans available where you live: michaelsaves.com/deals/deal-a...
🔖 RESOURCES
Spreadsheet with Xfinity Gateways and Modems: docs.google.com/spreadsheets/...
Amazon Shop With Current Gateway and Modem Pricing: www.amazon.com/shop/michaelsaves
Xfinity's My Device Info Page: mydeviceinfo.xfinity.com/
Budget Option #1 (Motorola MG7315): amzn.to/3qRKR6w
Budget Option #2 (Motorola MG7540): amzn.to/3zvQ5si
How to Set Up the Motorola Cable Modem Router Model MG7315 (Comcast Xfinity Approved Device): • How to Set Up the Moto...
📔CHAPTERS
0:00 Renting vs. Buying Internet Equipment
0:44 Understanding Your Options
1:10 Best Brands for Internet Equipment
2:01 Choosing a Future-Proof Device
2:37 Free Resources to Compare Your Options
5:06 Budget Options for Modem-Router Combos
6:04 Reasons to Keep Renting a Device
7:17 What to Expect When Installing New Equipment
7:38 The Last (And Most Important) Step!
✅MORE WAYS TO SAVE
Looking to ditch cable but not sure where to start? Here’s my step-by-step guide to get you started---
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[@MichaelSaves]

Thanks for watching! Check the description box above for links to everything I mentioned in today's video! Amazon page with Xfinity-approved devices: www.amazon.com/shop/michaelsaves

[@Fuschia816]

Hi Michael. I'm a new Xfinity customer & got my 1st bill today for $193😳😳 and have internet only. Don't have a TV for cable. Automated calling only. I will let them suspend my service in few weeks. This is outrageous. PLEASE simplify those of us not good at purchasing electronic devices. I will rewatch this video to take notes

[@Mrjonespeaks]

Thanks Mike for this informative video. Do you have the setup video as well?

[@MichaelSaves]

@@Mrjonespeaks this is the only gateway setup video I have kzbin.info/www/bejne/a2iwlHSwjtlrbZY

[@fransmith8992]

and the problem is; if you have your own router and something goes wrong with your internet, xfinity will not give you any support at all. i have a friend who professionally fixes computers for a living. and he rents their equipment , just so he can get support. plus when new equipment comes out, you get it for free.

[@garylp3]

@@Fuschia816 There are different plans. For most of us, the Fast plan at $60/month is blinding fast. I bought my own modem which pays for itself after a few months.

[@TagGeorge]

After you return the rental equipment keep the receipt. They will claim you didn't return it. Also keep the receipt for the equipment you purchase to use on their network. They will also later claim it is theirs and you are renting it even if they never provided the same model.

[@OWUchii]

They can’t do that just verify that you are returning at an actual store

[@toniagoldsmith954]

So true, and they also report you as bad creditor. And I on time.

[@troy8736]

Be careful...That ink on the receipt will fade over time......

[@RClayfer]

Lol, happened to me. “We never received the equipment” fucking scammers

[@TagGeorge]

@@RClayfer Sadly I recently lost the receipt. But over the years since I returned their equipment they have come back claiming a few times I have not returned it. The receipt with signature has worked 4 or 5 times. Two times was within the same month and the guy behind the counter remembered me from the previous time.

[@christinatrott3029]

Thanks Michael! When I switched to Xfinity I made sure to have my own modem-router combo and a Roku before I turned on their service. A lot of homework and research but it was well worth it. I'm glad you did this video to get the word out to people that you don't have to be held hostage to a monthly equipment fee. The only thing I miss is having a DVR available. If you have any suggestions I would be interested in knowing. 🤔😃

[@MichaelSaves]

Have you looked into Tablo for a OTA DVR?

[@jaithevegan]

I appreciate you! I literally changed my service with xfinity yesterday and asked how to choose a device on my own. This extra info you are sharing is so invaluable. Thank you so much!

[@sebasvaron518]

your own modem will have you with a 1.2 tb data cap anything after that is 10 extra every 50 gigs. N unlimited as a add on is 30. The new modem is 25 and has unlimited included. U don't need to spend money on ur own modem

[@Mikein203]

Did Xfinity give you any issue's? Also if you don't mind me asking since I'm exactly in the same boat Firestick 4k and don't need TV service via Xfinity. I would just a good solid relable internet connection . What speeds did you enhance to, if you did at all?

[@user-ge2to4ir4j]

Hi

[@deboraleyba1921]

Thank you for this resource. Appreciate your time and effort!

[@cisco5728]

Just what I was looking for.. thank you for all the information on this Channel.

[@R.I.P.]

Hey Michael .. just wanted to say thank you for taking the time to make this video . It's been extremely helpful ... I am still shocked at how much Xfinity is costing me monthly .. this will help ease the pain lol ... thanks again !!

[@MichaelSaves]

Happy to help. Thanks for watching!

[@erabbitgamingofficial1]

What's in the box?

[@Chilled-FiBro]

@@erabbitgamingofficial1 jack in the box

[@mikke906]

Great video. Just a tip to always be on promos for internet. I always set a reminder on my phone to call a month before my promo ends to get on a new one. I had my own equipment but this last promo I got had the equipment and unlimited internet included for free for a year. I will note that the deal was actually only available through the website when I logged into my account. When I called the representative said they didn't see that promo on their side. When this ends I'll see what promos they have or I might have to purchase new equipment as my modem and router is a few years old now.

[@MichaelSaves]

100. Great tip!

[@kgdonna9303]

Excellent video, thank you. Very easy to understand and right to the point..

[@SongvilayFilms]

Hey man you’re a godsend! I’m tired of paying soo much

[@PaulRing67]

Thanks for this video! I've been using my own modem and router for about 10 years. They finally failed this week, so using your spreadsheet, I found the Motorola MG8702, which looks to be just what I need.

[@SushiBandz]

Thank you for letting us know about that device info page it was super helpful!

[@pdxwildchildroberts5586]

Happy NY...and thanks again for your helpful content👍💜..sometimes I feel like your reading my mind, my frustrations💯

[@MichaelSaves]

Happy New Year! I am happy to have you here

[@ruffdawg40]

Very thorough and knowledgeable video for the not so savvy internet user. Thanks so much.

[@DWGood]

Thanks for putting the time in on this study.

[@leonardopadillafam.6976]

Thank you so much, I did what u said. Bought my own on Amazon. Returned the other one back. Thank uu

[@john749]

Thank you for all the helpful information!

[@belladoodle8324]

Excellent info! Thanks for sharing!

[@lesjean8530]

Very useful information. New apartment complexes are built with fiber only, there are no cable, so you have to rent a fiber modem from the provider as fiber modems are not available for customer purchase.

[@ehsanayar7859]

Thanks for sharing, very helpful!

[@paulblack9931]

Thanks Michael for tips for buy your own “BYO” equipment to avoid fees. Another money saving 💴 tip is to drop cable boxes that providers are charging per month and get devices such as Roku, Amazon Fire and Apple TV. My cable company Frontier is dropping cable tv and encouraging customers to sign up for KZbin Tv.

[@MichaelSaves]

Thanks, Paul. Good tip. I think more smaller cable companies will start to do that as they focus on internet and not TV.

[@StevePringle]

If you BYOD, Flex is not going to work. Took me a week trying to get Flex to work and when I went to the website, it said it doesn't work with BYOD. I wanted the BYOD route so I can flash the firmware at will instead of waiting forever on the ISP.

[@paulblack9931]

@@StevePringle is this the Xfinity Flex from Comcast? I notice from reviews from KZbin that this device is only for Xfinity customers

[@StevePringle]

@@paulblack9931 That's the one.

[@PayDro007]

As much as I hated giving xfinity more money, I had no choice. We kept getting close to our data limit and finally we went over it one month. My option was to add unlimited for $30 or pay $25 for their xfi gatway. The gateway is really strong and I no longer need a wifi-mesh network to get wifi all over the house. I really appreciate you touching upon this because that was my case.

[@MegaDMan2323]

Exactly we use multiple terabytes of data per month. its cheaper using their gateway on the unlimited xfi complete plan that it is to use your own modem.

[@Mikein203]

@@MegaDMan2323 RN, I'm in the same situation. Rn I'm paying $185 a month for internet and TV that I only watch at most 8 channel's. I only need internet. Do you change any settings in the router or do you leave it as is? I can totally understand why you'd keep there WIFI if you don't want to do anything settings changes. Thanks for your advice

[@whitehatdaily82]

@@Mikein203 ex employee here. Using Xfinity modem will get you a cheaper unlimited internet compared to using your own modem. $30 is for unlimited internet on top of your bill when i was still working there.

[@garylp3]

@@Mikein203 I used to have both internet and TV with Comcast. I called to cancel my TV and kept the internet. The bill went for $180 to around $60.

[@scottdavisactor]

What? I call Bull. YOU can buy a modem/router combo (gateway) with the exact same spec's that Xfinity uses (Xfinity does NOT manufacture modems/routers). And, a MESH router is far superior to getting coverage throughout the house versus the Xfinity modem/router combo so don't think that an Xfinity router is better/more powerful than a MESH router! "Unlimited"? Yes, get the unlimited" plan!

[@robertfletcher]

Michael, your reommendation of a modem/router combo is good for beginners that want to just plug it in and it work. However, if you live in a home with over 1000 sq. ft, I would recommend getting a WIFI Mesh system. Most Mesh systems are normally set to router mode by default, so the modem itself doesnt need to have a router with it if you already have a mesh system. A mesh system will work with a modem/wifi combo, but that adds an extra network layer and, if you don't turn off the WiFi of the modem/router combo, you will get unneeded extra WiFi noise.

[@MichaelSaves]

Thanks for your comment. 100% agree about mesh systems -- not necessarily 1,000 square feet though. Most gateways can work in homes 2,000 to 2,500 square feet, maybe more with an extender. That's why I didn't go into too much detail on them. But I have played around with a mesh system and would like to do more content on them. I think the mesh systems are easy to set up too. If anyone is reading this and considering one, there are step-by-step instructions using an app for the brand of your mesh system.

[@expertopinion8111]

If I have over 2000 sq feet is modem/ router combo ok and just learn I need to upgrade my modem I have a netgear it's the docis 3.0 and xfinity told me I need 3.1 what's a good modem any suggestions I was upgraded from 600 maps to 900

[@SM16]

Remember to Return the equipment ! Great advice. Thank You for the information

[@malcolmzoll7613]

Thanks Michael great information

[@primetimeplayer25]

Pro tip- if you are under a contract and want to cancel account without paying early termination fees, you can simply change your contractual deal to non- contractual deal first and then cancel your account. This way you would not be charged any early termination fee. Hope i help someone 😃

[@Mikein203]

This is wonderful advise. Thank you very much. Will Xfinity give me any type of grief about switching to a non-contrarual account? Rn, I think we have just or about to finish our 2 year contract. I've subscribed to amazing IPTV service and am only looking for Internet now. Rn, I have their AIO router modem but I also own two great routers am also thinking of purchasing a modem since from forum's I've read saying Xfinity doesn't allow you to change anything in the router settings. That I still need to see for myself. But I will not be locked down to access I should have that's not a security issue with Comcast.

[@primetimeplayer25]

@@Mikein203 they won't proactively suggest you to switch your contract to a every day price (no contract) deal however you can just go for no-contract every day price deal which would have no ETF. Also, i would really suggest you to buy your own modem rather than Xfinity. It's a one time investment though you will save in long run

[@tosker1113]

@@primetimeplayer25 so i have the xfinity chromecast contract for 2 years but i move and i have better plans on my new location so i just have to change my contract to a non- contractual deal ? and how can i do this

[@primetimeplayer25]

@@tosker1113 just inform them that you want to change your plan to a basic every day price deal and once it's done, place the cancellation order after 24-48 hours. You won't be charged any cancellation fee. P.S- i was working in comcast from last 3 years and i understand how they rip customer's money. they made me hate my job.

[@nathanbraun2067]

or just find a non-comcast address and say you are moving there

[@johnnyk617]

Dude your spreadsheet is amazing

[@JRobert111111]

I don't get charged an "extra" equipment fee with Google Fiber and the service and hardware have been flawless.

[@kyledodsen3261]

THANK YOU 4 MAKING THIS VIDEO!✔

[@kaleydho]

thanks for the info dude great help

[@journeytowisdomandwealth2905]

Thank you so much this is so Awesome

[@galupproperties3098]

Did this months ago. Love my asus rog router. Gives great home Wi-Fi.

[@thecasualreviewer2148]

Yep! Worked for me. I'd suggest NOT buying a used one though. Once I bought a new one from Walmart, I was good to go

[@jlscielo]

THANK YOU so much. I finally got off my procrastinating behind and ordered a gateway to end the $14 payments. I really appreciated your spreadsheet. I doublechecked the compatibility on Xfinity and found a winner! Bought refurbished to get a bigger discount. Cross your fingers! Ha ha. I will donate to the link on the subscription. Thank you!

[@artyomarty391]

you dont actually save that much, and by buying a cheaper modem than $300 you're losing on quality, since the xfinity XB7 is equivalent to that

[@Sk-po9dx]

You can check for a promotional offer for free Xfinity modem for 12 months or 24months . It's good to use own modem but when you face issue with your own modem, xfinity support can't troubleshoot or replace them. The advantage of renting Xfinity modem is you can replace it anytime without additional fee. Also, you may get an offer for free rental modem for 12months or 24months.

[@deangordon7783]

Here in Florida with all of the lightning strikes that occur I found it better to rent so I can get a replacement literally whenever I want

[@tseckwr3783]

thanks for the very informative video.

[@gloriaadu5485]

Thanks i am so frustrated in my area my service is very bad but i am with them because the other company is no better, i will check this out and save me some money I'm a senior on a small income so thank you.

[@garylp3]

I called up Xfinity to get a list of modems that are compatible with my service package. Went and bought one off Ebay and the item paid for itself after a few months.

[@sportsMike87]

Thanks for the list of gateway devices on Amazon

[@alfredogalvezkaty]

The issues I've noticed over time are related to firmware updates. The updates with Xfinity equipment are automatic, but I had a lot of problems with my own setups. The result was intermittent internet connectivity issues and other problems. This was a real pain! Downloading firmware updates on the side are not always easy.

[@rodolfog8233]

I agree. That's xfinity's intention to keep customers paying extra fees every month in "rental equipment fees." Before you know it, those months turn to into years. Xfinity/Comcast out here making millions just in rental fees 👀. They could easily eliminate equipment fees like some of their competitors. Well I guess it's not personal, just how xfinty chooses to do business.

[@scottdavisactor]

Many (most) people use their modem/router for years without ever installing a firmware update! Don't be "worried" that if you go this route that you will have "intermittent internet connectivity issues and other problems". I'm a computer engineer and while I recommend that you update your firmware ~once a year, I have RARELY seen a customer who lost their internet because they didn't update the modem/router firmware. NOTE: you can also have your modem/router (gateway) automatically update, just like the Xfinity equipment, so this whole issue is a moot point.🚫

[@salemengineer2130]

Thanks... I hate renting hardware from the cable companies. I will likely have to use Xfinity when I move this summer. I have saved this clip to refer to when I get around to setting up my broadband.

[@brianescamilla]

Great video. I'm moving to a new home this summer where only Xfinity is available. I currently have Verizon Fios with Google Wifi. Not looking forward to the downgrade (I've had Comcast before) but I'm trying to maintain my current setup as much as possible. What would I need to do to replicate? Buy a modem only? How about the settings? Bridge mode?

[@Sacto1654]

It sounds like a good idea, but setting up your own cable modem router can be a bit tricky if you're not technically inclined. Also, the upfront costs of a cable modem router that supports the speed of the very fast Internet service you got from Comcast can be quite high, for example, the Arris G36 is $325 and the Netgear CAX80 is $442.

[@megadude71]

Would you still be able to use their companion app to monitor the internet usage and such with a different gateway?

[@mikesartorii234]

I'm in IT and have both rented and owned equipment. I went back to renting. This video is fine and all and yes, you can buy an acceptable modem/router for their services and be perfectly fine. However: if ANYTHING goes wrong and I mean ANYTHING they will just chalk it up to being a problem on your end and or your router/modems problem! Also, good luck if you aren't tech savvy in theses situations! Think of it as insurance paying the monthly equipment fee PLUS after a year or 2 they come out with newer and better equipment. You just have to poke them a bit (I just did that with the new X1!) to get them as they typically don't just send them out. I would recommend people do their research and determine how handy they are instead of just buying their own equipment and thinking they are sticking it to the big corps. Either way good luck. I'm off to do battle with AT&T for a new 5g Microcell tower.

[@mikestephenson4635]

What is the 5G microcell tower?

[@jamesteel4819]

I agree with you, renting is the way to go, I go through a router a year, because of break downs, lightning strikes, etc... plus you get the newest, fastest, modems. What I have now is twice as fast as my old modem.

[@deborahs8941]

I’ll just rent and suck it up take it off on my taxes for self-employed business,I’m not IT so renting is great for me

[@deborahs8941]

Good luck with AT&T What happened to them? The worst customer service of a major company ever!

[@nathanbraun2067]

just rent their equipment until they fix the problem then, then go back to owning your own

[@KingFergus]

It's amazing that you were able to turn the words "buy your own modem" into a seven and a half minute video.

[@MichaelSaves]

I did a lot of research in hopes of helping people. Sorry if it was a waste of your time though.

[@KingFergus]

@@MichaelSaves not a waste of time at all, I tell people to purchase their own modems every day, multiple times a day...

[@joshuamelton90]

Thanks a lot!!!!!

[@sockhopsinger]

Another video that knocks it out of the park!!!! What about AT&T? I have had my same modem for 7 years, and when I called them about a possible upgrade you would have thought I was asking for access to an un-numberf bank account. Any suggestions for AT&T? Thanks.

[@MichaelSaves]

I have AT&T right now myself. They are charging me $10 a month. The rep told me that I have to use the AT&T gateway. If it's mandatory, I think they should be forced to include the gateway cost in the price. But they don't so they internet price seems lower. Sorry I can't be more helpful with AT&T! I would like to do more digging to help you and also me!

[@sockhopsinger]

@@MichaelSaves No problem. I can't imagine though that there is no third-party modem that would work. 'i'll keep my ear out as well.

[@jamesjordan4306]

we have a land line from the xfinity router. if i buy my own router, how do i keep my land line? moms 87 now, and cant use a cell phone. while ive got you, cutting the cord here, do i need 2 Roku devices for 2 tvs? great video, thanks much.

[@whitieinvermont]

I have a nighthawk cax30 ax2700 cable modem router. I purchased it st Costco for $209 and it will handle 2.7gb per second. Hopefully it will last me for a long time. I have gig internet service with xfinity for $95.95 a month without any cable. I hate that they are the only high-speed internet around my area. Thanks for your time and videos.

[@MichaelSaves]

Nice. You always know you’re getting a pretty good deal at Costco and easy returns if need be

[@shanew7361]

Yea we have 900gb speed for $65 a month plus month to month unlimited for additional $30 a month. Netgear Orbi Tri-Band WiFi Mesh System RBK752 and a Motorola modem 8611.

[@MichaelSaves]

@@shanew7361 oh cool I want to do a separate video on mesh systems. Are you happy with yours?

[@shanew7361]

@@MichaelSaves Yes, its absolutely amazing and a 4 year old could set it up! And the range is insane!!

[@HappyOne3]

Thank you. I am so late on this subject. Was new to cutting cord learning curve in Nov but didn't know what would happen with KZbin TV and Roku and resigned with xfinity. Shot myself in the foot. But if you buy a router/modem on their website, will they help you set up over phone if you are not renting? I.Am.Not.Tech.Savvy.

[@MichaelSaves]

Check out my video in the description of when I went through the process with the Motorola device. You make a call to Xfinity, but you start the process on your own. It was easy.

[@tennillewalker5621]

Thanks for doing this video Michael.... But I've got alot of electronics along with 4 TVs so I'm at 1200 with my wifi gateway, so hoping there's a wifi gateway that can handle my home and will be able to connect with my Xpods that I bought as well.

[@vonte5102]

Xfi pods will only work with Xfinity gateways

[@juzsmilin628]

Thanks for your helpful advice in cutting the cord and saving us all some money!! My question is this if you can answer this is if we buy our own router and modem, will that mean Xfinity will not be responsible for internet reliability because your not using their modem and router?? Thanks

[@MichaelSaves]

They are responsible for reliability. But they are not going to troubleshoot issues with your equipment. You need to reach out to the manufacturer in that case.

[@juzsmilin628]

Thanks !!!😁

[@tieteawhytee]

spectrum charges $5 monthly for wifi service. recently i contacted them about wifi drops happening frequently,no matter how many times i reset equipment it only worked temporarily. anyway they will send a new up to date router and hope this fixes the issues weve been having. ive been on the lookout for getting my own equipment but still unsure if this will save me money and troubles 😅

[@mchummer13]

Thanks!

[@MichaelSaves]

Thank you!

[@Ricky12ma]

I just bought a mesh system because the XF Gateway kept dropping my cameras. Now I'm getting a Modem to get rid of the equipment. The mesh system was the best item I've purchased, I can do faster speeds all over the house. Now to get ride of the fees

[@MichaelSaves]

Very cool. What brand of mesh system did you get?

[@Ricky12ma]

@@MichaelSaves TP link S4

[@busbystandup1337]

I've paid for Xfinity internet for the past five years, I pay for 100mbps and it's never above 30mbps unless I call and complain, then it's around 100mbps for a day or 2, and back to 30. I've called about this no less than a dozen times over the past 2 years... and the last two times they scheduled a technician to come out where I had to be home for a 2-3 hour window, and both times the technician didn't show up, didn't call, didn't care. Comcast is the most awful atrocity of customer service on the planet.

[@j.News247]

Great information thank you for sharing it. Can you make a second part to this video where you show the actual setup with Xfinity on the phone sort of a walkthrough video of the actual setup. Thanks in advance.

[@MichaelSaves]

Thanks! I kinda cover that in my older video (from 2018) here: kzbin.info/www/bejne/a2iwlHSwjtlrbZY

[@j.News247]

@@MichaelSaves thanks I'll check out your other video because I'm actually considering switching to streaming from Xfinity. A representative told me that they're not in association with fire sticks but I seen a few videos on here of people running it with the Amazon fire stick?

[@MichaelSaves]

@@j.News247 you can use a fire stick with any internet provider. Check out my beginners guide to cutting the cord.

[@j.News247]

@@MichaelSaves thanks I figured as much and I also saw videos with people using a fire stick with Xfinity, what's interesting is Xfinity has their wraps telling customers that they cannot use a Fire Stick because they're not associated with Amazon lol.

[@mvpthegreat3415]

They still find a way to change you more. I had contract after 1 year they raised my bill. Saying fees went up.

[@caromero517]

Thank you

[@janetbeatrice9505]

I wish it were easier to do this with verizon. I have been doing it for Xfinity but I just switched because Verizon's monthly fee for internet is so much lower. That's true even with the $15 a month router fee. But it looks like I'd have to pay about $150 for a compatible router and I can't use the one I was using with xfinity. Oh well, I'm still getting a better deal. I'll keep looking for deals on the routers. Oh and I know that $150 is better than $15 a month in the long run. So if you can swing it, I would recommend it.

[@tonyuzi881]

I've been using my own Modem Router for the last 10 years ..

[@russellhart8041]

I'm glad you researched this BUT I went through the process and with the equipment I purchased getting the 1000mbps, when using I did not get near those speeds. Went back to Xfinity Gateway and of course got mind blowing speeds. I believe but can't prove Xfinity punishes customers who use their own equipment. If you ever hear of a class action suit, I would love to join in 😀

[@joesmoe282000]

I actually get twice as fast speed with my own equipment versus xfinitys but my speeds are nowhere close to what they advertise or pay for

[@upc.barcodes83]

Me 3

[@dumazbearsfan5239]

Gotta watch out for the trickery. Even if the modem or modem/router you get says it can do gig speed doesn't mean it'll do it on a certain provider. For example, I got a arris SB9160 , and right on the box it says it'll do 1.4 Gbps. But on Xfinity it'll only do like a little over 800Mbps.

[@klippoth]

I'm guessing you bought a DOCSIS 3.0 modem and expected Gig speeds, because the box advertises that it's capable of that, BUT you must have DOCSIS 3.1 to achieve Gig speeds, because a 3.0 modem will only go as fast as the system is designed for, and Xfinity has no intention of adding more 3.0 Channels taking up valuable spectrum when 3.1 is where it's going. This is stated clearly on the Xfinity website.

[@dumazbearsfan5239]

@@klippoth even some of the docsis 3.1 modems don't go over 1000 Mbps on xfinity. People just have to check that my device page and they'll see what speeds they can get with whichever modem they decide to get. The wireless routers got some trickery on the box as well. Even though we're not in school, homework is never over 😂

[@javadi10]

Dear Michael, I saw your video and it was very interesting. After a long time being a customer of Xfinity I have changed to Fios Internet by Verizon with a speed of 500. I still have my Motorola Modem and Router, which is my own but I don't use it. I have two TV boxes ( Xi PAM606017269 and TV box Xi PAD200006265) which work fine with Verizon Internet but I have to return them. I have a hard time to get exactly these two models. Can you suggest two TV boxes which are compatible with these and if I get new boxes do I have program them to Xfinity programs? Another question: is it not better to buy boxes for Fios Verizon? )

[@mega00760]

been streaming for a year in Memphis its a total nightmare staying connected, just ordered DVR's its worth paying for it to avoid the streaming nightmare

[@carlosacosta8835]

tremendo video gracias boi a poner esto en mi plan de comprarlo ya que dispongo de 400 mega i tengo el moden nuevo cilyndrico blanco

[@brewzonekeeone5724]

Interesting. I just started looking into this because the XFin router I have (since 2019) doesn't seem to support/recognize a usb drive (for NAS).

[@mikewilliams5835]

Thanks

[@MajorArchitect-0]

The caviot was when we signed up, was that if we wanted to not be limited to 2000GB a month of data, we would have to get their box, we found no way to get unlimited and supply our own box.

[@kdjoker7430]

thank you

[@Magnum44NC]

I love my Comcast Xfi voice modem, blasts my 600 mbps all over the house easily. No plans to give it up.

[@dneal5685]

Xfinity offers a free Flex box. You can pay for services like Hulu, Amazon prime and others just like Roku. It also has free movies and tv shows.

[@Deepakpanchal0]

My advice for you on renting their modem is always be on promotional deal Cuz they provide modem at free of cost on promotion And set a reminder for when the promo ends

[@MichaelSaves]

Yes, you an always keep calling them and try to negotiate! With so many other competitors including the equipment, I'm hoping these fees go away some day!

[@randycollins4887]

I use xfinty prepay...my box wifi has went out and I had to plug into direct wire....what's a good new box to get ??

[@dougmorris9317]

Michael, I feel like you're a mind reader. I've been wondering a lot about this lately as I'm Xfinity Internet customer paying that $14 a month. I can't remember where I heard or read it, but someone said that if you return the Xfinity gateway, they'll raise the price of your monthly internet? I wonder if that's true? One more thing, if you're an Xfinity customer in the Northeast, you won't have to worry about data caps until 2023. 🙂

[@MichaelSaves]

This doesn’t raise your internet price! You have the choice to rent or buy equipment and Xfinity makes it easier than some others.

[@zardon_zane1630]

I worked from comcast for a while, it depends of the package but generally it doesnt

[@apriljoyvareza2729]

hi doug.. tech support here working with xfinity. actually there is no price increase whrn you used your own modem. great to know that you have unli data til 2023❤️

[@dougmorris9317]

@@apriljoyvareza2729 Thank you Aldrin 🙂👍

[@dretrunkslumpdrizzah]

This is a great idea if you don't have a high-usage home. I was using my router and modem for years. However, once you have a high-usage home this is not viable. The reason I say that is you can only get free unlimited data if you use their equipment. If your using your own equipment it's $30.00 a month. The upside of using you own equipment is configurability. The speeds of xfinity new wifi⁶ routers great!!!

[@MichaelSaves]

Yes, I explained this later on in the video. For people who need the unlimited plan, buying equipment doesn't make financial sense.

[@marvingiangan4507]

As a former agent in comcast the disadvantages of having your own equipment we cannot troubleshoot it because our source is limited only but you can call the manufacturer of the equipment.

[@MichaelSaves]

Very true

[@s.l.mdalton5692]

Tell them that you want to cancel the service and see how fast they have deals. It’s easier to keep current customers than it is to get new customers.

[@ronaldbrimmer3141]

Yes, though Xfinity no longer provides Norton software, since they claim that their modem/ router provides protection. So when you look at that Norton charges between $70 and $150 for there packages a year. You are saving with Xfinity.

[@TheCowboy4000]

I got a bitdefender subscription for $90 including the VPN. I usually buy it around when they have sales or find promo codes

[@Kajehart]

You know what really sucks about Xfinity (along with many other things)? When you're on their unlimited data plan like I am, they don't allow you to change channels for faster speeds. They claim that you're "optimized." I'm on a 1200Mbps plan pulling speeds of 500Mbps with their "new" Arris XB7 Gateway. I can't wait until Google Fiber comes to my area. I'm on their email waiting list.

[@Slim1423]

Can you use your own modem and router, for that plan? If so, depending on brand and specs, you should get faster speed.

[@flwolf2000]

Well... what you're saying is correct, but reality is that Xfinity won't touch your own equipment if broken, and will, of course, blame any low or no speed Internet on your own modem/routher. I just experienced this today!

[@High61Way]

ty

[@snogglemonkey]

Yea, we eventually got rid of their stupid equipment fee and replaced with DOCSIS 3.1 equipment. It works just fine and our bill is a little lighter every month.

[@TigerClaw305]

If your setting up Xfinity internet for the first time and been a cable tv subscriber for many years, You can just buy the cable modem from a Walmart store near you, Then you call Xfinity and tell them you want to get internet service, They will ask you for the info about the cable modem as they need to add that cable modem to your account and activate your internet service, They won't send you there own modem since you bought your own.

[@MichaelSaves]

Yes! I mostly geared this toward people who already have Xfinity -- but great point.

[@TubTechGuru]

LOL! Anyone who’s been or still paying for their service provider equipments is beyond me…🤣 I’ve always buy my own equipments since the dawn of broadbands…👍

[@JbHomestead]

And when that equipment fail or outdated. You’ll have to buy another one and so forth. The thing is people spend $25 combo for the rental and unlimited data. Don’t have to worry about failed modem and newer technology. Also unlimited data is a plus. Like you said you always buy your equipment. While many of us don’t even worry about it. I actually got the modem and unlimited data for $15 a month. Don’t get me wrong. I have deco mesh and Asus ax11000 router with a sb8200 modem. When my modem failed twice. I see no reason to not do a monthly.

[@artyomarty391]

Thats because you've been a dummy since the dawn of broadbands Comcast doesnt make money off of their miserly $14 rentals If your router is older than 2 years, you are likely going to have issues. Older than 5? Significant problems If you have your own modem and you have a problem, comcast cant do much and the XB7 modem is comparable to a $300 modem/router

[@donaldshroyer8633]

A couple years ago, I bought my own equipment when they wanted to up monthly rent from $8 to $11. A Netgear AC1900 model C1600V supposedly was equivalent and supported. It had everything including the telephone hookup I used at the time. However xfininity apps would not recognize or work with it. Same to this day. Can you address your experience with this aspect?

[@garylp3]

Before I bought my own modem, I called up Xfinity and they gave me a list of modems supported. Bought an Arris on the list and it works.

[@donaldshroyer8633]

@@garylp3 Mine too, but do Xfininity apps work with the Arris?

[@garylp3]

@@donaldshroyer8633 I just use internet and WiFi and the cheap Ebay refurbished modem works.

[@donaldshroyer8633]

@@garylp3 My question remains unanswered. Do the xfininity apps work with the Arris?

[@coegj]

I have Xfinity Internet and Xfinity Mobile Phone service ( thanks to your review of Xfinity Mobile ) and use the wifi calling on my Pixel 4a phone, I have an older Netgear router/modem where everything works but I want to upgrade that Unit. Is there wifi router/modems for Xfinity that do not work in conjunction with the wifi calling features on phones I should stay away from, or do all Xfinity qualified router/modems work with wifi phone calling. Thank you for any reply.

[@MichaelSaves]

They all should as long as your phone supports WiFi calling and it sounds like it does

[@Sk-po9dx]

One thing every customer should know is that you will not get exact same speed of your internet plan with wireless connection. Let's say, you have internet plan of 100mbps speed. You will get exact or more than your subscript 100mbps speed with ethernet connection directly from modem to your pc/laptop. But with wifi wireless connection, don't expect to get exact 100mbps speed. You will get maximum 60-70mbps with wireless if your device connection is good.

[@MichaelSaves]

Yes very true!

[@viperdemonz-jenkins]

have not rented for years but do need to upgrade my router it is not playing nice with my ISP, it can only support 450MBPS and I want gigabit.

[@Chrisinpa]

Mine needs the additional VOIP capability which adds to the price.

[@ESPNsPeacockbassProfessor]

What channels will you get.?

[@jamesmarciniec4787]

I used to use my own modem and wireless router with Comcast and they would periodically slow down my internet speed and gave me nothing but problems. I constantly had to reboot. I pay for fast internet also. Finally gave up and now have their modem / router. and no problems. Go figure.

[@peterwolanyk3428]

What do you recommend now that some internet speeds 500 and above include xFi complete for 24 months? Me and my friends are renting a house for college and are able to cancel after 1 year?

[@MichaelSaves]

If you get a good intro deal that includes equipment, I would take the deal. Just have a plan for when the deal expires (if you're not moved out by then.) As far as term commitments, Xfinity seems to be offering plans with and without a contract now. So that's up to you.

[@peterwolanyk3428]

@@MichaelSaves Hi Michael, I commented this as your most recent Xfinity video showed up on my feed. I think my best plan of action is to take the deal and then be done with it. I believe the 500, 800, 1000, and 1200 don't have any contracts (at least the ones I was looking at) so I think that's what I will do!

[@rubenp8750]

I do own my own modem but a family of six runs out the 1246gb data cap every month so i guess i am going to have to rent the xfinity modem because that is the only way to get unlimited data. Cannot wait for att fiber to my neighborhood. Its stupid that they cap an 800 meg connection. Just lets you get to to your data cap faster.

[@jennifersman7990]

This is all fine and good, but what about me? I cannot get a cable/internet package with xfinity for less than $150 per month. And that’s mainly because the YES network has no streaming app and even if they did, they’d still find a way to blackout any NYCFC soccer games. I wish I could be a cord-cutter but I’ve got no cord to cut.

[@garylp3]

Forced myself to cut the cord and my Xfinity bill went from $180/month to $60

[@HappyOne3]

Just curious about these. I hear a lot say if you have router/modem issues that you are on your own, and don’t have the backing of the larger company to assist. On the flip side, trying to get through a larger company on the phone these days can lead to insanity.

[@napathon1]

I've owned my own equipment since September 2020, and have had no issues with either the modem or router (I purchased both separately). Just remember, Google is your friend. You can find answers to most questions about modem or router administration online. For example, I recently needed to have a dedicated IP address for one of the devices on my network. Although the user interface for the router varies by model, the process for finding the particular place on the administration of your router will be the same, so I was easily able to find what I needed to setup that dedicated IP address. As for equipment failure or the device reaching its end of life, you'll likely have many years down the road before that becomes an issue.

[@MichaelSaves]

Yes, so if you have a problem with let's say a Motorola device, Xfinity isn't going to provide the support like it does for the Xfinity gateway. But Motorola does have customer support. You really shouldn't have a lot of problems with your router and modem though. If you do, the problem may be the actual connection to your home -- and Xfinity (or your provider) would still be responsible for that.

[@garylp3]

Yup. Bought my own modem which pays for itself after a few months.

[@nyhummingbird1967]

Hey Michael. I'm on the 1200 bps. What router + would you go with?

[@MichaelSaves]

Probably one of the Arris models

[@nyhummingbird1967]

@@MichaelSaves ok. I'll see what their is

[@danielbooker2590]

You mentioned in the video that you had to speak to xfinity to "change a few things". What things would they be? I would imagine that Xfinity would not be in a hurry to lose the regular income that renting their equipment would provide.

[@MichaelSaves]

I have a link to my original video (from 2018) in the description and walk through the entire process, which includes calling Xfinity to unlink the Xfinity rental and link the new one. It is not a call to the sales department. There was no pressure to stay with Xfinity's equipment.

[@danielbooker2590]

@@MichaelSaves two of my TV's have wireless cable boxes. Would this be an issue? BTW thanks for the fast response..

[@MichaelSaves]

@@danielbooker2590 I am not sure since you still have cable. This video was about internet. So I’m not sure how it’s different for people with cable and internet. Sorry.

[@sherrijones1598]

what happens if you have problems with your new router/modem? can comcast help out? who do you call?

[@MichaelSaves]

No -- you would call the manufacturer of the router/modem. Comcast will only help if you pay for their equipment. Definitely something to consider if that worries you.

[@toybattle9806]

What's gateway can I buy now for over a gigabyte