How to Swap Crypto through Ledger

[@doberdan5718]

DON'T USE SWAP/BUY/SELL ON LEDGER - FEES ARE INSANE!!!

[@davidraimundo7554]

Thanks for clarifying. However, what if you are swapping ERC20 tokens? You know gas fees are high. Is it still better to use exchanges?

[@yasstoyass6414]

which platforme we can use for convert to usdt ? by ledger

[@charlespick248]

Thanks, low fees?? Where

[@nwajuve9618]

I swapped but can’t find it

[@aipviolin5946]

which platforme we can use for convert to usdt ? by ledger

[@robyncurtis8542]

Beats depositing fiat into an exchange, purchasing and then transferring to Nano (I only use Ledger now) ... so easy and fast. Thanks Ledger👏👏👏

[@Ledger]

Happy to hear that - enjoy self-custody! 🙌

[@luanlovelyman]

problem is that Ledger now will have our info available for the government. So I am thinking of switching from Ledger to Trezor.

[@notopterus29]

Do you have any info on why swap function isn’t available anymore for stellar ?@@Ledger

[@AR-ts2qr]

Can confirm fees are outrageous. Was gonna swap $60 worth btc for xrp and network fees added up to $30. Y’all wild!! Thanks for the convenience but no thanks.

[@anotherwatch]

Good feature. Hope there are several competitor exchanges so we get the better rates. Thanks for upload.

[@JoshuaRijnen]

Feature is working fine: within 30 minutes swapped. However fees are insane. Estimation of 25 dollars fee and after all because of congestion fee/lost of value is 80 dollars. So tbh next time use an exchange.

[@KingYweh]

Thanks for that

[@simoncheung2427]

That is like robbery or lying

[@keikoo3282]

What about the fees ?

[@Cloxxki]

He says 0.25%, but somehow I sense it's a lot more?

[@davidraimundo7554]

What are the fees like? Is it better to just move your payment crypto to an exchange ie BTC then exchange it for something else there, then send it back to your wallet?

[@KingYweh]

Yes it's better

[@leocasi405]

for me by the time i move my crypto to an exchange, swap it and move it back to my ledger...Those fees will equal around 1000 lol. Plus im scared of exchanges because i got my funds stolen from there once (coinbase). and currently bitcoin is trading at 61,000. The fees for me to put bitcoin into a stable coin is $1000 lol, i really dont get this whole crypto thing, how is the future etc.

[@tylerbolin3320]

Are you able to exchange XRP on the ledger. Not Bitcoin. Not ETH. But XRP for USDC???

[@bigpapa1472]

Hi, is it possible to swap USDT-TRC to USDT-BEP20?

[@bogdanpreda988]

Hi ! I wanted to do swap from btc to link on Ledger. I think the fees are up than 3%.

[@antonsergio]

Can we do this operation from the app on our mobile phone?

[@leocasi405]

Swapped 7ETC for BTC Got $500 fee 💀

[@spideye.m8639]

Wtf thats too much thanks for this information we gotta share this everywhere so nobody falls in this scam

[@renanandre6031]

@@spideye.m8639 Well I think that previously any transaction you can see the fees that you're gonna pay, so, pay attemption

[@c.marquez8821]

Do you know What kind of info the exchange swapping your coins is collecting from your ledger? Thanks

[@nikburling2575]

Can you swap a $ amount instead of a number of coins ?

[@DucLu524]

Thanks for your sharing!

[@monikagardi8907]

Hi! Is it possible to swap ADA to Solana either? (ADA is on the ledger) Thanks your answer!

[@Ledger]

Hey, we are sorry for the delay, unfortunately swapping both ADA and SOL are not available on Ledger yet (no ETA). You can swap them on an exchange and then send them back to your Ledger protected accounts!

[@acosta6012]

How can you swap from usd coin to another crypto? My usd coin has the funds but I can’t find any way to swap it

[@toddswisher]

Where is the "app catalog" that you mentioned? My ADA is in my Ledger and I want to convert it. ASAP actually! ha. But I do not see where I can add the Exchange app on Ledger Live or my device. Or can someone tell me the easiest way to conver Ada in Ledger to Eth?

[@WORKOUT_Dalmatia101]

Does it work with all ledger devices,nano S plus maybe ?

[@bobwhitten1351]

How long does swapping take? I cha ged my dot into usdt

[@mathpourlavie9326]

Is there any advantages to not do it this way then? Why would someone bother to use an online exchange if the swap can be done within our ledger? I understand that not every crypto can be swap with this feature, but if it is, is it simply better than an online exchange?

[@zagrebnesh1875]

fees are very high with ledger

[@TheJoker-bz2uz]

Why is the exchange sent but haven't received in wallet? Could this be unconfirmed status. Really hoping I didn't just lose crypto for nothing

[@bouncecouncil]

When swapping Eth to BTC, I keep getting "The exchange transaction did not go through. Please try again or contact support." Thoughts?

[@t8-escanor536]

Have you tried contacting support?

[@bouncecouncil]

@@t8-escanor536 I got it sorted out.

[@markos4594]

@@bouncecouncil How?

[@ianrjm969]

The exchange button does not light up and become available.

[@shadowsneak3875]

Where can i find if swapping is supported in my country before i buy?

[@what9397]

Their webiste

[@shadowsneak3875]

@@what9397 thank you for info,all clear

[@Chris-vw3yc]

when will cosmos and algo be able to be swapped on ledger? also, until it is, what do we do to swap those that arent supported yet on ledger? thanks

[@MJSkavioke]

I'm wondering the same. I have some GVT and LPT and wondering what to use to swap them to BTC. I have a binance account, but they no longer seem to support GVT.

[@Ledger]

Hello, You can send your tokens to another exchange that support GVT and swap your assets from there. Or you can swap your tokens for ETH in Ledger Live using Paraswap. And then convert your ETH to BTC using Changelly swap in Ledger Live app. Please refer to the articles below: 1. support.ledger.com/hc/en-us/articles/360020907378?docs=true 2. support.ledger.com/hc/en-us/articles/4404381458065?docs=true

[@HKEng21]

hi are all ethereum tokens can be swapped with each other? Such as QNT to ALBT and vice versa.

[@Ledger]

Hey, indeed, if you go to our "discover" tab section in Ledger Live, you can use Paraswap to swap ETH and ERC20 tokens. We hope this better clarifies 🙏

[@99Dragos99]

Not really working in times of great fluctuation. I keep getting this error "An exception occurred during transaction send: txn-mempool-conflict"😐

[@hermanedwards1981]

Will ledger live show the amount in dollars

[@sumitgurung6027]

Hi can you please videos on how can we transfer quant from ledger to exchange and well quant is on Eth network if quant change there network from Eth to other do we lose our quant which is store in ledger? Thanks.

[@Ledger]

Hello. Thank you for your feedback. Can you please let us know to which exchange you want to send your Quant tokens? Please note that you wouldn't lose your Quant if you sent it from another network, however, you might not be able to access it, because it would be transformed into another token. Therefore, we recommend that you send it on the Ethereum network for the exchange of your choice. Please make sure that you hold some Ethereum in order to pay the transaction fees

[@mattm.1958]

Can I do everything from my IPhone using Bluetooth? Or do I have to use a computer?

[@Ledger]

Hey there - if you're using a Nano X, then yes generally you should be able to do everything from your iPhone with Bluetooth! If you have a Nano S Plus, you'll have to use a desktop.

[@bberg4745]

@@Ledger I only have the mobile app using nano x. is it necessary for me to get the desktop version? Or can I get all updates using just the mobile app? Thanks

[@slydude8200]

Love it. Didn’t know this was possible 😂 🎉

[@bigboycars]

25% fee. Did you liked it?

[@linkhawk5509]

@@bigboycars Are you serious? So if someone swapped 100k ETH they would charge a fee of 25k?

[@MrRyanlipp1980]

Can we swap xrp to usdc ?

[@Trial173]

do u know how?

[@MrRyanlipp1980]

@@Trial173 on the ledger for xrp the swap option isn’t available

[@josepardo6783]

Hi Is there a limit for the amount of crypto that can be swaped??

[@Ledger]

Hey, there is no limit!

[@withonestonechannel]

@@Ledger Yes there is.

[@NikitaSchneider-y9u]

Hey, why i cannot swap my polkadot?

[@TwinMillMC]

This swap feature is NOT available in the US. Any way to get around this issue? Thanks

[@mcdeepend]

Seriously??

[@CalacaRoja]

I CAN'T SWAP USING LEDGER LIVE. THE OPTION APPEARS DISABLED WHEN IT SHOWS ALL THE FEES AND THIRD PARTIES EXCHANGES. I NEED A SOLUTION FROM SUPPORT

[@nattysupersoldier3642]

Can you swap bnb to btc on the nano x ? Or shud I just use binance? Then send it bk to the ledger?

[@Ledger]

Hey, you are able to test the swap feature on Ledger Live while connected to your device. Indeed, you are always free to swap from the place of your choice and then send the funds to your Ledger protected accounts! Let us know if this helps and we remain available should you have any other questions

[@mevsme1495]

My nano has issues swapping. I press confirm and it tells me transaction cant be completed

[@Ledger]

Hi! Sorry to hear that. Have you already contacted us through the link below? If this isn't the case yet, could you please reach us through the following link? Our agents will gladly help 😃 support.ledger.com/hc/en-us/requests/new

[@gabrielcrudo6408]

Did you ever get this resolved? I ran into this issue today and can’t figure it out.

[@saulhernandez4542]

I sent a request for help a few days ago and still nobody has responded. I am trying to swap my Ethereum to Bitcoin, everything goes through but get "Something went wrong" when I should be getting a confirmation. Please help!

[@t8-escanor536]

Tell me 7 months later you were able to reach support

[@UnfoldUOfficial]

I want swap Binance Peg BUSD in to Bitcoin in ledger nano s , but not sowing any option to swap it

[@Ledger]

Hi, could you let us know BUSD is stored on ethereum or BEP network?

[@rainfalls502]

why swapping bnb to other crypto is not available on ledger live..only eth and others but bnb is not?

[@volcanolehua]

really helpful and easy. Thanks

[@Gorilla_Lu]

Can you swap BTC to xrp 😅

[@AB-rr8tp]

how can I exchange erc 20 tokens

[@asialounges]

how can one swap assets that are not allowed by swap functionality like say BNB?

[@nktradesfx]

i swapped my xrp without installing it, is it now lost ?

[@Ledger]

Hey could you let us know more about your query?

[@deepakkhanna3504]

How to add an erc20 token say MANA, I tried it says to install Ethereum , I install it, but now when I try to add MANA(or any other erc20 token) it says you can't create another account unless you have transferred some eth, Couldn't get this? Is there a Video on how to add ERC 20 Tokens to ledger?

[@Ledger]

Hi 👋 all ERC20 tokens operate on ETH network. So you just need to send them to your Ledger ETH account where they will appear under your ETH balance. You don't need separate accounts for each token. More info here 👇🏻 support.ledger.com/hc/en-us/articles/4404389645329-Manage-ERC20-tokens?support=true

[@jacquiweber731]

Wen Filecoin?

[@marinoni11]

Hi,Is possibile ti swap usdc to btc?

[@Ledger]

Hello. Thanks for reaching out 😃 Yes it possible to swap USDC to BTC in Ledger Live. Here we have a list of supported coins and tokens where you can verify if it is possible to swap a coin in Ledger Live www.ledger.com/supported-crypto-assets. Here you can find more information about swapping here www.ledger.com/swap

[@mrzamans79]

How to transfer XLN(Lune One) from Trust Wallet to Ledger Nano X Wallet?

[@Ledger]

Hi! I am sorry to inform you that this crypto asset is currently not supported. Developers willing to build apps for Ledger hardware wallets, like adding support for the crypto asset you're referring to, are welcome to get in touch with us ;)

[@MichaelGroenendijk]

Awesome 🤴👍

[@Ledger]

Glad you enjoyed the video!

[@shawnameharg7599]

Not all of my coins are showing up in my drop down box to be able to swap and I have checked that they are funded, I have the exchange app downloaded, and both the coin I want to swap and the one I am wanting to swap to are also downloaded. Any reason my funded coin is grayed out to where I can’t select it? Thanks.

[@Ledger]

Hi! Sorry to hear that. Have you already contacted us through the link below? If so, could you please provide us with a ticket number? If this isn't the case yet, could you please reach us through the following link?: support.ledger.com/hc/en-us/requests/new

[@sedrickemery668]

My swap doesn't work. Everytime I get to the end it says something went wrong. I made sure that I had USDC in order to swap with BTC. My Ledger said the exchange was ready, but it won't complete purchase

[@Ledger]

Hi! Could you please make sure that your versions are up-to-date in this order? - Update Ledger Live: support.ledger.com/hc/en-us/articles/4410960111889-Update-Ledger-Live-?docs=true - Update the device's firmware: support.ledger.com/hc/en-us/articles/360003117594-Ledger-device-firmware-update-FAQ?support=true - Update apps: support.ledger.com/hc/en-us/articles/4404382258961-Install-uninstall-and-update-apps?docs=true - settings > help > clear cache Tell us if this helps

[@sedrickemery668]

@@Ledger I was able to figure it out. Went on my desktop and there it instructed to do KYC. That step wasn't asked on my phone. Thx for the response.

[@Ledger]

No worries 😉 glad to hear it was fixed.

[@alexpilot79]

Perfect.

[@AztekViking]

I see no drop down list when I choose to swap. I only see an ethereum option.

[@Ledger]

Hi, once you click on the Ethereum option it will open a drop down menu of supported crypto assets that you can swap. More info here 👇🏻 support.ledger.com/hc/en-us/articles/4404381458065-Swap-crypto-with-Changelly?docs=true If the issue still persists then reach out to our customer service team at support.ledger.com/hc/en-us via small Help button on the bottom right corner of our website and they'll assist you in resolving this.

[@NickC702]

I want to thank everyone at Ledger, I am finding this Nano X easy and secure, the videos have been a big help!

[@Ledger]

You are very welcome Nicholas! Glad that we were able to help you!

[@pantheraleo516]

How long have you used it @nicholas

[@peterlynch599]

I swapped from ETH to BTC. I saw a success confirmation and after 35 minutes, still haven't gotten anything. This is absolutely horrible.

[@liam7471]

I live in Germany and the swap Function did not work! What could be the problem??

[@Ledger]

That seems odd! What is your current Ledger Live app version and which crypto assets were you trying to swap?

[@davdizzle420]

im in california i followed every step and tried to exchange xrp for dogecoin and it doesnt let me it sais "exchange transaction did not go through"

[@Ledger]

Hi! Could you please make sure that your versions are up to date? - Update Ledger Live: support.ledger.com/hc/en-us/articles/4410960111889-Update-Ledger-Live-?docs=true - Update the device's firmware: support.ledger.com/hc/en-us/articles/360003117594-Ledger-device-firmware-update-FAQ?support=true - Update apps: support.ledger.com/hc/en-us/articles/4404382258961-Install-uninstall-and-update-apps?docs=true - settings > help > clear cache Also, you can always do the swapping on any dapp or exchange of your choice and then send it back to your Ledger protected accounts! Let us know if this helps! 🙏

[@militaryjax]

Why would you do that?

[@xrpeewee9320]

Im never using that feature again.. The swap takes incredibly too long. It’s been over an hour.. how can a high quality company partner with a low quality exchange. By the time you get your swap you have lost money due to the fluctuations of price. Even if it’s a crypto like XRP the transaction time is like that of Bitcoin if not slower.

[@macotti1]

I can’t swap my usdt for other crypto, all the time I see information : ,,the parent account balance is insufficient for network fees” meybe someone knows How to fix It?

[@Ledger]

Could you let us know if your USDT is stored in which account inside Ledger Live app?

[@macotti1]

@@Ledger Thanks for Your answer, I already fixed It 😁

[@Ledger]

Glad to here it! Enjoy!

[@MrRyanlipp1980]

You didn’t explain downloading the exchange app

[@Ledger]

These partners are available through the Discover section of the Ledger Live desktop app!

[@MrRyanlipp1980]

@@Ledger But is it still not possible in the United States?

[@Ledger]

Hi, Could you let us know more about the issue you're experiencing?

[@mooinabc1]

swap does not work with shiba inu it says that check parent account

[@Ledger]

SHIB is an ERC20 token operating on the ETH blockchain. Whenever you want to swap or send ERC20 tokens, you'll need to pay the transaction fee that is paid in ETH. To swap your tokens successfully, please send some ETH in your Ledger ETH account where your SHIB tokens are stored. More info here 👇🏻 support.ledger.com/hc/en-us/articles/4404389645329-Manage-ERC20-tokens?docs=true#:~:text=risk%20losing%20them.-,Token%20transaction%20fees,-To%20send%20ERC20

[@tomcruise1387]

changelly takes 26% of fees ... I mean it's cheaper to send it out on a centralized exchange and get them back ...

[@gamerscontakt1972]

I sent Trx from an Indian crypto Exchange but it's still showing 0 Trx in my ledger. Why ?

[@Ledger]

Hello, did you already up the transaction on an explorer? Moreover, can you please tell us which crypto you have sent?

[@gamerscontakt1972]

@@Ledger No issues it got successful. I just updated the firmware and meanwhile the Trx (Tron) restored back in my exchange.. I tried again and it went successful. Thanks a lot 🙏

[@Ledger]

Great, glad it worked out!

[@Foxxyownz]

So i swapped 106$ worth of MANA to BTC with a fee of around 2.6$. And I only received about 95$. Where did the rest of those 8.4$ go??? That's the last time I use the swap feature lmao

[@kripto8231]

why you get 1000$ less for 1 btc than on exchange , + fee

[@silverbeast3637]

I only have one question, what do you do when you get the message "Insufficient fund for Network Fees", I am trying to Swap USDC for XRP, I am not sure where to add funds to cover the fees, if someone could help that would be great. Thanks Tim

[@paulnobbs7087]

hi did you get this sorted as i have the same and there seems to be no help !!!!

[@silverbeast3637]

@@paulnobbs7087 you have to have ETH in your wallet to pay the fees.

[@paulnobbs7087]

@@silverbeast3637 hi yes got eth that's why i can't understand i have busd and can not move it

[@Just_Call_Me_AJ]

It won’t let me swap my XLM for BTC. Lol Keeps saying something went wrong

[@ignaciotorres9932]

It tellls me that my Solana is not available for swap yet

[@Ledger]

Hello. We are sorry but it is not possible for now to swap Solana in Ledger Live. However, you can use a third-party wallet such as Phantom in order to swap Solana. Here you can learn how to connect your Ledger device to Phantom support.ledger.com/hc/en-us/articles/4408131265169-Set-up-and-use-Phantom-to-access-your-Ledger-Solana-SOL-account?docs=true

[@firmbutton6485]

Is there kyc to use this swap service in the eu?

[@Ledger]

Hey, Ledger doesn't take KYC from any of its users. The KYC on Ledger Live platform are in respect to our partner's operations, and they go directly to them when using their service's on our platform. Like for swap it will be done through Changelly who is the service provider in Ledger Live.

[@charlespick248]

You are talking too fast and not annunciation

[@arianna121000]

Cool, no Manager tab wtf

[@Ledger]

Hey Bob - this video shows the old app layout, the 'Manager' tab is now called the 'My Ledger' tab and is located in the same place in the app Hope this helps!

[@serdarlale5577]

dude can you help me to send usdt from wallet

[@riccaruso7791]

When will Ledger support Siacoin & HBAR. ?!

[@Ledger]

Hi there, we love the Siacon and HBAR communities and the projects that you're working on. Hopefully we'll be able to think about implementing it in the future! For a list of coins we do support currently, check out www.ledger.com/supported-crypto-assets ///

[@aleksseb2560]

It’s quite annoying when you skip the process of “just download the exchange app” and just move on as if everyone will go figure it out. I Googled it and KZbind it and they don’t explain this process either. 🤦🏻

[@Ledger]

Hey there, you can find the exchange app from your manager's tab in Ledger Live!

[@stefanpado2609]

fees r sick

[@KingYweh]

Do not buy bone shiba swap its doing some crazy sh?t

[@pb8582]

I like ledger but your all structure is base on the worst crypto fee ever aka etherum, by now you guys should have the choice to swap blockchain from expensive eth to Solana or binance... Safepal for example the exchange run on binance Dex it's almost free changelly or what ever this Third party is call is a pure joke. Add their fees and eth network fees you have lost 20% during your exchange

[@aycers5204]

i swapped some usdt over to eth i never received the eth and i dont have the ticket id i do have pictures and the address its sent to i swapped a smaller amount it worked fine but with my first one it never did and both are sent too the same address the smaller one and the first one but only the smaller one went through can i still contact ftx without the ticket id

[@Ledger]

Hey, can you please open a ticket by pressing on the help button on the bottom right side of the page here: support.ledger.com/hc/en-us Please include all information and support team will be in touch after you submit your ticket! Share you ticket number once you have it as well

[@southpaw788]

This guy needs to swap his hair cut.....Thanks for the vid.

[@0xUsurper]

Hurry the hell up and let us swap Solana on the Ledger. Been 10 months. Jesus.

[@MangoBangoBambino]

Do not use! Hidden fees apply

[@Beansgl]

I think this guy should speak with his hands more

[@andrsz3119]

It does charge a "partner fee" which is sent to ledger. Ledger is milking all of these services instead of giving users a good experience after buying a quite expensive hardware. Shameful

[@radkos3587]

I ve got same error every time I wanna to swap any crypto :/ :/ Something went wrong. Please reconnect your device Ledger device: UNKNOWN_ERROR (0x6001) - can y please advise ?

[@Ledger]

Hey - could you make sure your set up is up to date? support.ledger.com/hc/en-us/articles/8458939792669-How-to-perform-a-complete-update-of-your-Ledger-setup?docs=true

[@trashforky8848]

If I was to send $1000 what would the average fee be?

[@Ledger]

Hi, fees is dependent on the network congestion. You'll see the fees in Ledger Live app before you confirm your transaction. More info here 👇🏻 support.ledger.com/hc/en-us/articles/4404381458065-Swap-crypto-with-Changelly?docs=true

[@twenty_one_pistols9738]

Guys i need help , i swaped 0.03833 eth which is $107 to Tehter. However i shoud get 103 usdt but for some reason i only recieved 68 USDT. why ??

[@Heli0Xen0s]

Probably because Tether is an ERC20 token (ETH blockchain), and currently fees are incredibly high on ETH blockchain

[@spontaanaan8871]

It is the ledger. After the swap you’ll have less recieved

[@Ledger]

Hi! Depending on the Ethereum fee market conditions, a swap involving ETH or ERC20 assets can be very expansive in terms of transaction fees. Don't hesitate to strategically choose your timing when doing such swaps, to minimize transaction fees: ethereumprice.org/gas/

[@skoczeg]

so show ho w to send usdt trc20 to changenow, genius ? From ledger of course ;-) For example Exodus activate new account for free 😛

[@ladyfox6587]

changelly is scam! ... I lost some funds and then googles that I'm not only one, and this happened also to users of Trezor. .. you added FTX which I inteded to use, but I couldn't pass through their verification because they were asking stuff I didn't have. Pity.

[@Ledger]

Hi, sorry to hear about this. We can suggest a workaround that you can use to swap your assets. You could use decentralised exchanges like Thorswap (app.thorswap.finance/swap) and connect your Ledger device directly to their web app and swap your assets from there. Instructions here 👇🏻 docs.thorswap.finance/thorswap/how-tos/tutorials/sidebar-navigation

[@Kingcakeyoyo]

Trx cannot be swaped

[@murfie.]

How you swap arbitrum to any crypto ? it's not working