How To Swap Metro By T-Mobile Phone FREE! (2023)

[@Monty_BeGoodToEachOther]

I'd rather you get this money, than Metro stores finding ways to leach from the customer.

[@TechRight]

Man that's really nice of you. Thank you so much ♥️✌️

[@davidcaporale3493]

Well done!

[@davidcaporale3493]

@Monty_BeGoodToEachOther

[@dfenn617]

When changing my metro account to my new unlocked phone, I discovered that switching works better if done on a laptop or desktop. Doing it that way allowed me to complete the process successfully. Being patient is helpful, very helpful

[@mannshambles7006]

Hi. How did you do the switch on desktop? Couldn't find this option on the Metro site. Thanks

[@iitztdutchboi1231]

@@mannshambles7006 Go to my metro on your PC then click account and then log in, after that look for Lines and devices Standalone lines, click your name line and then it should say switch line click that and then IMEI number show up and the rest is history. Done

[@dvezzyytv]

Yes how do you get on the browser/ pc?!

[@PumpkinPain]

@@dvezzyytv Goto "My account" then click on your Line, and Switch device will be an option on that screen

[@hectorfernando4445]

That’s archaic! The customer should be able to just move the sim without IMEI numbers hassle and pins or calls! It’s just a move to get more money from the customers!

[@TechRight]

Right!???

[@KehedEdits]

I have two Imei 1 and 2 in my new unlocked phone ... what can I do to switch

[@ektor9720]

@@KehedEdits Use IMEI #1 (if not in use) or #2 if #1 is in use.

[@ricedbroccoli]

It's meant to prevent sim swaps, but they don't really tell you how to do it which is scummy

[@user-je6gw3py8m]

What if happwns if your old phone was broken and not working ?

[@Amanda-cd6dm]

That's also b******* because back in the day you could just take that Sim card as in simulation cardout and put it in another phone and boom it would work

[@stephaniehicks3804]

Thank you so much for the tip at the end. I wasn't able to switch phones on my own since I had protection on my previous phone. But since I mentioned trying to do it on my own, they waived the fee!

[@magdalenagonzalez372]

Wish the person I got transferred to waived my fee....she said it wasn't possible...and sent me link to try again...still didn't work sadly.

[@mrgboy247]

This wouldn't work for me, every time I clicked yes to the same sim question the app would close. So I tried on my desktop and it worked! but only after a few tries, it first would say I need to switch plans, but I just refreshed the page a couple of times it finally allowed me to switch.

[@mariakarlacabrera9656]

I managed to do everything perfectly until I write the IMEI and it sends me out of the application and it won't let me continue. When I open the app again, I have to start everything again, and so on repeatedly. What is the reason and what could I do?

[@luisherrera4638]

I have the same issue?

[@magdalenagonzalez372]

Same problem here.

[@mrspacely7320]

Last time I got a new phone I had to take it to the Metro store.

[@nael1221]

Go online to the website n it'll work

[@joshkellis6499]

I have a stupid question for you. Lol. My mom is an existing customer and has had her phone for 3+ years. She needs it replaced. I went to several stores, and they don't seem trustworthy, and are selling older phones, and I suspect, repaired/ refurbed phones as new. For the same cost, even with their "discounts" I see a current + better unlocked phone on the Motorola site for $10-$15 less that the older model they can "order" for more. I've always bought my upgrades from the store.....If it is says its compatible with Metro on the Motorola site, I can still take it in to metro, with no problems and have them switch it right ? It's a Motorola Power 5g 2023. I would switch it myself but she also has hundreds of contacts and thousands of photos that I think are backed up, but not sure, and I can't afford to screw that up too. Lol I don't have any experience with unlocked phones, ect, so,...sorry for the stupid question. Thank you in advance.

[@TechRight]

Trust me, this question wasn't stupid by any means. I've even run into this issue before. Any unlocked GSM device including the device you stated (moto g power 5g 2023) will absolutely be compatible with Metro By T-Mobile. Its actually great you're getting an unlocked phone instead of one from Metro By T-Mobile just because they usually hold more value and you can resell them and upgrade later. Anyway, thanks so much for watching and if you have anymore questions or concerns feel free to message me on my Instagram at tech.right. I read almost every comment on my channel but you have a better chance of reaching me on there. Have a blessed day bud.

[@joshkellis6499]

@@TechRight Thank you so much. I really appreciate it. I'll buy that one for her then. I already called a couple stores and ask, checked the internet, Metro sight, + spoke to Motorola, but, some of the people at the stores are not so bright, or trustworthy to begin with, and the internet,...you can get different answers, + lost in the vs + technical stuff, ect. Glad to get a coherent answer. Thank you. Also, I have some OCD, and are cheap + broke, so making sure is stressful to say the least. lol. Well it will at least be an upgrade from the 2020 stylus she has, with a bubbling/ deformed battery from her dropping it. And it will be better specs, about the same price, Definitely new, and this year's model instead of what they were pushing. Thank again. And have a good one. Much appreciated.

[@rubenmocuta3109]

My metro won't allow me to go past validating my access using a temp pin.

[@harryisawesome0420]

That was very helpful! Can you show us how to transfer over data like (contacts, apps, text messages) from the old phone to the new phone?

[@TechRight]

Glad I can help 😊. I will definitely make a tutorial on that soon. I'll start with Samsung phone because every phone may have a different process for transferring.

[@jeffreybower5959]

i am getting the samsung galaxy s23 ultra unlocked with esim and they have 2 imei numbers and the second imei number is for the esim,,, you can easy access the numbers in settings and under about phone

[@rosediddynorelation4824]

They aint waiving no fee

[@omarct]

hey I did this but my new phone is not reconizing the sim card and is unable to make phone calls so i cant switch back. What can i do?

[@emmanuelalanis659]

thanks! very useful info. i was trying to upgrade my moms phone and kept trying everything. didnt know what was happening until i ran into this video. didnt know metro worked like this.

[@TechRight]

Glad I could help!

[@tbott4510]

How is this done if the phone you want to switch from is broken? Thanks!

[@vvela2013]

I did mine online through a computer. Same process but this time you pick the number you want to switch to. My screen was busted and couldn't see anything and I did it that way and worked like a charm.

[@On_The_Run007]

How did you get the text pin code? My phone screen is damage I can't get text is there another way to receive pin code?

[@davidcaporale3493]

Did you ever figure out how to do it? I dont know how? Please help me..😊​@allafosse5975

[@rutnavarrete9388]

​@@On_The_Run007use another phone in the account

[@oskardeoz6823]

Can you help me, how to go from SIM card to Esim in Metro by T-Mobile?

[@kevinthemanproductions9488]

My Metro App keeps crashing when I choose 'No' on question about locked phone so I can't move on from that step?

[@ImWagon]

if my old phone i want to switch from doesnt turn on how do i get the verification text?

[@352phone]

@xTheAnimeFreak13x 8 months ago I did mine online through a computer. Same process but this time you pick the number you want to switch to. My screen was busted and couldn't see anything and I did it that way and worked like a charm.

[@johnbuethe3277]

Looking for help.. perhaps a suggestion to another video? I've been a metro customer for about 15 years! My Motorola phones battery had swollen and pushed the back off.. still worked though. But time for an upgrade! I went to the closest metro store+about 1 1/2 hours away! I got the upgrade.. phone works but lots of information not on the new phone.. pictures and old texts! Some of these things are there from the past but the stuff from the phone being replaced is missing!? I have little prior knowledge on this issue so I'm reaching out... Looks like I need to reset the phone to factory and start over??? Which I don't know how to do... If I reset back to factory.. how do I get it reconnected to metro and set up again? Right now I'm afraid if I do this the phone won't work at all... because I screwed it up! I expect you have the answers to the questions I don't know how to ask!

[@jacquelynbrunache5160]

if you are doing it from the account holder's phone how to make sure it is switching the right line? How do you do it online rather than through the app?

[@Nismall24]

That'sthe problem I have right now I was going through the steps and I'm like wait a minute I might mess around and move my phone number

[@williambarbery8308]

My phone the one I’m trying to switch got 2 emei, witch one should I use to make the ASAP

[@powerpopjoey]

Thank you. Great tutorial. Do you actually have to be on WiFi while switching phones? It looks like WiFi isnt actially used at all during the switch?

[@emmanuelgonzalez5897]

Since he was on 5G, WiFi usage isnt really required for him, since 5G is pretty poweful. He does reminds the viewer tho (i guess listener as well) to plz if u do not have 5G to make sure you stay connected to your WiFi. 👍

[@m4nc1n1]

What about esim (iphone)?

[@AnthonyWiggins7712]

Many thanks for this tutorial! This was super easy (I did this exactly as you demonstrated) & it worked out perfectly for me (the 1st time). Thank you again and Happy New Year 🎉)

[@East10Outpost]

Lol your comment gives me hope, thanks man 😂

[@TechRight]

Glad it helped!

[@bonnierohrer9009]

So I have a metro by T-Mobile plan.But I need a new phone and I want to keep the plan I have. How do I do this? They tell me I can't take my number with me unless I upgrade. So how do I do this ?

[@ricardoalacan]

could yo make sometime similar but for iphones . I am looking for a video how transfer esin from one iphone with metro to a new iphone .

[@diallo6197]

I was thinking about buying a Metro phone from Walmart because my current phone's charging port is messed up. Can I do these same steps?

[@cheeseballs.2]

I have impotant question so I have a shared plan with somebody and he's in charge but my old metro phone stopped working so I tried putting it in another metro phone but I have this issue so if I do this on his mymetro will it mess up his phone?

[@noname...1418]

If the phone that Carry’s the SIM card is broken can I still do this we still pay on it and everything but it’s broken like can I do it from my moms phone or ask for imei numbers from metro

[@WhiteDragneel1987]

This is more of a compatibility question. I noticed that Metro stores only sell Samsung phones with 128GBs. Or they don't sell a specific phone in stores despite working on their carrier. If I buy an unlocked phone with 256 or 512 GBs, will it be compatible? I have a Motorola One 5G Ace, and I want to switch to a Samsung Galaxy S22 Ultra.

[@Shaqknows]

It'll work. I bought an unlocked z fold 4 and it worked for Metro

[@the_squishy_oily_beetl]

I just bought two different phones one is supposed to be my sons phone but they activated it to my existing phone and the phone is wanted the did it as a new line. My whole life is connected to my phone and my son needs his during school for emergencies. How can i get the numbers switched to the opposite phones. Both are activated and motorola pgones but one is a lte and the other is a 5g stylus

[@camj8946]

what do i do if my old phone is completely broken

[@352phone]

@xTheAnimeFreak13x 8 months ago I did mine online through a computer. Same process but this time you pick the number you want to switch to. My screen was busted and couldn't see anything and I did it that way and worked like a charm.

[@AMunoz1321]

But what if you sign in and it says Enter the code that was sent to the phone that is broken? The 2 factor authentication keeps popping up smh

[@raymiscell9003]

I have a second line that I want to switch.....it just so happens that that phone is broken. Will metro ask me what phone number (or phone) want to switch ? Whether it is the primary phone or the second?

[@stephengravning9478]

if your phone died, this is useless because you can't sign into the Metro app using wifi only.

[@yungverde9737]

I need an awnser asap im getting a iphone that has esim will this work the same?

[@jiyoung4472]

2:16 what's the correct answer if the used phone is locked to metro pcs or T-mobile?

[@klynstynklynstyn3486]

Can someone please answer this question?

[@jiyoung4472]

@@klynstynklynstyn3486 from my experience if the locked phone is originally metro and gets unlocked, it won't work with metro anymore. I bought a unlocked t-mobile and had no issue.

[@Ryzuku0]

Having the same issue :/

[@sandrabrownsexton7241]

can you switch if both phones are still active? I want switch the numbers on my phones.

[@MarioM-q6u]

How does this work on a iphone

[@kimberlyschouppe86]

What if there was an e sim and not an actual sim card?

[@kevinobyrne6374]

Thank you so much for such a helpful video! Having just gone through the process, I have one observation. Initially, when I indicated I was going to use my existing sim card (from the old phone), I received a disturbing message saying, "Whoops! It looks like the phone you want to use is already active on an account." It was only when I went back and said I would use the esim card option that the activation process went through. Go figure...??

[@98dodgediesel5]

I currently have Spectrum wireless & they are the absolute worst I am thinking about purchaseing an iphone 14 off of Metro by T-mobile Spectrum wireless has terrible LTE connection & I hardly get any reception in my apartment complex unless I am in my unit. I had T-mobile for Many years & they were nothing but amazeing I loved them & I regret switching ta spectrum.

[@miamiSincar]

my crash went i press sumit ime

[@CrashOverrideEXE]

Does it work to switch physical sim into a phone that only accepts esim?

[@Justsoyallknow]

Wow! Worked like a charm. Thanks so much for sharing this tutorial. You just saved me some money as the Metro website was forcing me to upgrade to a new more expensive plan and it possibly would have had directed me to the call center where I would have been charged an activation fee. Thanks once again. I really appreciate this.

[@itsjustme8072]

Thanks that's exactly what I've been going through I went to the store and tried over the phone and I was told there was a $25 activation fee and that my plan no longer existed I needed to upgrade from a $30 plan to a $50 plan

[@dertex1718]

In my case it shows that my new phone is partially compatible, what does it mean and how can I fix it?

[@tman6457]

Do you have to do this same process with regular T-Mobile prepaid or mint mobile?

[@jamelroberts9099]

If switch my phone can my old sim card have All the phone numbers and everything.

[@philfrizzell4571]

How would a new phone Carrier port number from Metro to lets say cricket if they don't ask for port out info. They just asking for phone number only to port in 😊

[@tbott4510]

I have Metro but to get a deal on a new phone, I had to get the phone with another number. Do I have to activate that phone with the new number and wait till the month is up to swap phones to continue using my old number? Or can I just try to activate the new phone with my old number using the My Metro App? Thanks!

[@melhenke88]

I done that before the metro store i went to said for me to wait 2 1/2 weeks then preform the switch. And it worked w/o paying anything took a while but it worked!

[@SixSnax]

Wait, MetroPCS doesn't allow you to just take the SIM card out of the phone and place it into a different phone?? No way!! Since when??? Every carrier I've ever had, I can just move the SIM card and the phone works as long as it's compatible with the carrier or is an unlocked phone... This is crazy. I came across the video by accident. Glad I found it. Will avoid MetroPCS now.

[@goretex101]

What US carriers allow just swapping a swim instead of all this app stuff. Verizon you have to do the same or call in. I was looking for the ease of use os just sim swapping if thats still possible ??

[@magdalenagonzalez372]

Att has the easy way of just swapping sim card.

[@davidcaporale3493]

What if your current phone broke and will not turn on? I have an old Metro phone but I can't do what you're saying on this video because my current phone will not turn on does anybody know the answer to this it would be a huge help

[@rodneyrivera7099]

It sont let my due it, it says phone not compatible with red

[@bonnierohrer9009]

I want to take my number with me with a new phone without upgrading my plan at Metro by T-Mobile. They say I can't do it.

[@daishi15]

I have Metro by T-Mobile, Visible by Verizon. What do you recommend for AT&T? (Cricket, Red Pocket?)

[@KayBarber-fz8ut]

This does not work if your phone is broken. You won't be able to sign into the account and make the transfer

[@2011songlover]

u can sign in from a laptop

[@Ladysham36]

What can you when your device has broken and can't turn on to get the verification code?

[@rosaroman-l4l]

So what about my sister got me the phone but is disconected its tmobile now i have metro what about if i cant get the pin

[@JohnSmith-dm8ly]

so my old phone is smashed and totally unusable. i cant access the app on my new phone

[@zanybolone]

Can you do this as much as you want? or is there a limit?

[@rauljavier2182]

thanks bro for helping us metro want to charge me 20 every time i switch devices i dont have money to spend every time im on a budget

[@TechRight]

Same, it can really get expensive man. Glad I can help ☺️

[@Dayrohn]

Great video ! I actually need to do that , But the phone I’m gonna switch to , Has a SIM card , So what to do then !?

[@MrBj354]

OMG! Thanks for the video. I've been trying to figure out how to do this for hours.

[@GeordiTooth]

I just received a Google pixel 8a from T-Mobile and have a free government phone . Is it possible for me to take out my sim card from my Google pixel and put in my free government sim card on to my Google pixel 8a and have connection and free text and call on to my Google pixel 8a???

[@Kaystephanie6233]

I switched back to my old phone that is updated and it can only make wifi calls . I was using this phone a month ago.

[@JesusIsLordLasVegas]

What if you main phone is broken & all that you have is the new phone?

[@auditingchicago8804]

If you have an old phone that you used with metro you can use that. Go in the store with an id so they bypass it with customer service but the id has to match with the metro account. And you need to know your metro pin number. After all that you're good but you do have to pay a fee to switch devices

[@jmegawatt99]

Does all the data tranfer while doing this?

[@bravesfan293147]

Does the new phone have to be unlocked? I want to purchase a new phone from Metro and use my current phone number on the new phone. Can this process still be done on the brand new device?

[@brianaj924]

If your number is with metro as well, yes

[@MuiGohan]

Man thank ypu for this bro i almost went and spend 30 bucks

[@TechRight]

Glad I could help. Thanks for watching

[@brentspellmeyer8943]

I cant get the authentication code because my previous phone is boot looped and cant turn on.

[@macworld7044]

My account options doesn't have the switch phone option.. what do I do??

[@jjuanguevara1]

After the IMEI in crashes everytime.

[@marioherrerajr5293]

It’s always like that! And then they want you to pay

[@paul528i]

Great video. Concise, and it worked for me on the first try.

[@85crazytechlaz]

Hey I did this like 2 weeks ago and I wanted to know if I could switch back to the other phone and like pretty much switch back and forward without a problem?

[@keithrenner1086]

After saying i want to use the same sim, i got a message stating i need to pick a new phone plan to make this switch. Why am I getting that message while you did not?

[@kyle305boy]

U have a bad phone maybe u got it from eBay or the flea market 😂

[@AnthonyX1007]

If i buy a phone from walmart will it work

[@hhikker]

They refused to sell me a device and stated that they had to do the activation, said they sell service not devices. WTF?

[@TechRight]

At a metro by T-Mobile store?

[@RashadSims-bh3zz]

how much is it to upgrade a phone though

[@askiabakari3868]

What if the screen isn't readable on the old p

[@mememuhsheen202]

Metro is making me change my plan to switch phones now.

[@DL30Creations]

No they aren't. Go back inside and demand they contact a Metro by T-Mobile representative and they will straighten it out. The stores are nothing but phone sales reps looking for a commission from you. Most of the time when you demand a representative they cave in and do it for you.

[@mememuhsheen202]

@@DL30Creations Thank you. I wasn't at the store since they impose a fee for switching phones there. I encountered issues with the free online self-service switch due to the insurance on my previous phone. They need to fix that problem. Fortunately, customer service completed the switch for me at no cost over the phone, as I was unable to do it myself on the website.

[@mememuhsheen202]

@@DL30Creations The reason for that was my insurance policy. The website doesn't permit phone switches if you have purchased insurance. However, they managed to switch my phone over the phone at no cost since the website didn't provide an option for me to do so.

[@whysosyria1]

what happens if the phone im trying to go from doesn't work

[@vladmister8451]

I am on the website and it dont have switch phone so anoying

[@TheYoxan22]

Videos helpful but Samsung s22 was so complicated after spending time with customer service I told them to switch it to an Esim and it worked. Wasted a bunch of time. If your phones takes Esim just do that

[@jeanniemccauley2940]

I forgot my 8 digit pin? What do I do? Thank you..thanks for posting the how to.. Helped this old lady alot....

[@auditingchicago8804]

You can call customer service or go in a store

[@Danny6oy]

What if the phone your trying to switch from has a screen that won't turn on?

[@joyconboyasmr6499]

Lol I tried that but it says the phone im trying to switch it to is still on but it's not.

[@JenC-y6w]

What if old phone broke?

[@mrhumble9631]

I keep getting sent to cs I don't want to be charged tf

[@miamiSincar]

how i swicth my girl friend phone we are on the same plan

[@Manchesterunited00]

What about e sim?

[@kimberlyschouppe86]

That's what I need to know too

[@philosopher1a]

AWESOME thanks I've done it before but not in a while last time i did have metro do it so yeah clear simple instructions

[@dianispacheco9651]

Does it work with iPhone

[@yalibean]

You just saved my dad $30. Thank you for making this video.

[@IMGTheTeam]

Does it work without WiFi?

[@ursulalevy3951]

Thanks for the info! Will definitely try it.

[@Tarhalio2]

Tmobile wants a 4 digit code but we created an 8 digit code- they're driving me insane I'm boutta fucking burn down the place

[@joshuacarrasco1536]

Thanks for the tip its been awhile of me doing this but now i know what to do 👍

[@futuristicentity2417]

MetroPCS has a digital service where you don't have to walk in to swap it would be stupid if MetroPCS closes their doors I am using it in 2023 perfectly fine using LTE Services about to get a 4G Smartphone I am bailing 5G. There is no need for 5G to even exist all it's about is making money at this point.

[@salahnouraki]

Thank you for this tutorial, it’s very helpful and easy

[@Amanda-cd6dm]

I'm wondering why we have to have SIM cards why it has to have an IMEI number or a hex number old cell phones back in the day didn't have to have that s*** you didn't have no API either and for the record Windstream don't own the f****** airspace