How to Take an Order at Burger King | Learn How to use BK POS System

[@spritecranberry3261]

Note: This was a video made for a friend that was a new hire so I apologize for the language haha. This is good information to know when you start working at the establishment so I figured it would be helpful to share it with you all as well. If you have any questions that I haven’t seemed to respond on here, you can message my instagram at @angeliiiian :) I’ll try to answer it to the best of my ability. To those of you who are new hires and ended up on this video, good luck and you’ll do great! This is a really fun job if you allow it to be so. I’d also like to highlight a few things that I did not communicate very clearly in the video: For starters, we do have a lot of menu items that we do not offer however still remain on the menu. For example, the spicy chicken nuggets are on the menu but as of today are not sold. The spicy chicken nuggets are seasonal however are brought back so often they are kept on the digital ordering menu. As for the Crispy Chicken Sandwich, we do not offer that anymore. Burger King has switched and currently offers the “Ch’king” which is a hand breaded chicken sandwich. Typically these sandwiches do not change often so I would expect the Ch’king to stay for a while. In this video I discuss a 2 for $5 promotion. Since it is a PROMOTION it is not permanent. We currently (as of today) are offering a 2 for $6 instead. This changes periodically and your location will always notify you so in advance. For these discounts, after a manager sets a system update, they will automatically be placed on the menu. Nuggets do not come in 10 pieces anymore and we only offer 8 pieces. I also did not discuss the breakfast menu, eventually I will post another video about our breakfast items.

[@jaqui11]

Could you please do the breakfast menunnnn

[@ArapgirGlendaleTailor]

Was this in Texas? 410,000 california resident were let go in first 3 months of 2024. After audit was filed to fact check the bs about "job growth in the state" and best believe the fast food industry was hardest hit

[@ArapgirGlendaleTailor]

Would be easier for new hires to see those items greyed out aka unselectable

[@thenorthstar777]

I think I'm getting a job at Burger King this weekend so thank you so much for uploading this!! because it's my first job

[@roofis2348]

I’m 1 week in and they made me take orders on my 2nd day without training me😂

[@thenorthstar777]

@@roofis2348 Oh no, I feel so bad for you, I hope they don't do that to me if I get the job

[@thenorthstar777]

Update: I went to see her little she said to on the phone, and She left early and wasn't there

[@doggowilson]

Bruh same reason why I'm watching too. I got a interview tomorrow.

[@deandredean2050]

Same reason I’m watching 😭to

[@hichew8661]

I just had my first day today and it was okay but once I got home I had time to think and there are a lot of menu items and it’s so hard to navigate. Im gonna try to stick to this job because I don’t wanna quit on the first couple of days…. everyone wish me good luck and give me motivation to keep pushing. I really need it ❤️

[@starrsearch6733]

You got this . I believe in you 🥺🥺

[@ChoppedBananas]

"Im gonna try to stick to this job because I don’t wanna quit on the first couple of days" What?! Why is that even an option?

[@uniqueplayz7979]

Are you still working there?

[@jljdje]

Are u still working there

[@jayb.8460]

Are you ceo yet?

[@ViciousEmpire]

Looks very simple and easy, I’ll be sure to keep re watching tho because I literally just applied today and now waiting for a call back, thank you for the info!🙌🏼

[@thephilosopher5799]

Same

[@snarlingrabiddog5150]

"Here we have the Whopper and shit like that." lol.

[@sky8860]

i go for my interview tmrw and i’m absolutely terrified. i have horrible social anxiety. but i need the money lol

[@spritecranberry3261]

I used to have really bad social anxiety until I started working here. Being good at what you do plus having a great manager behind your back truly makes a significant difference. It’s nerve racking at first but it truly is fun once you get everything down. Good luck !!

[@lnxa7441]

How are u doing?

[@sky8860]

@@lnxa7441 i ended up moving to a different state and now i work at sheetz loll

[@Velvettyy_]

i feel you; i got a job at macys and i’m super nervous bc of my anxiety but ik i’m gonna do well

[@chikanova01]

bruh. the manager or somebody needs to give us newbies a copy of how the menu looks in the touch screen. or at least tell us during the orientation to take pics and memorize them at home 😑 how’d they expect me to take orders quickly when i can’t memorize where everything is in four days

[@leviticus6896]

It definitely takes a minute to learn it. It's all about repetition

[@LazyReturns]

@@cazedit8439bro thats the same with me McDonalds UI system was much more neat and organized

[@RuthM88]

EXACTLY it was my 3rd day today and they made me take orders up front but i was repeatedly asking for help and they got bugged but it was LITERALLY MY 3rd day and i wasn’t even taught how to

[@dulceromero2]

Today was my first day and I got the hang of it but my problem is I'm learning to find the items but this video is helping me so far.

[@RuthM88]

you dont understand how helpful this is thank you!, i’m new at my job and they leave me in the front and they just expect me to know everything on the 3rd day.

[@yhazznyck2005]

I just had today my first job at BK and they were training me and all, I was doing very good for my first time and only knew the combo meal and drinks. I had a little trouble with toppings and nuggets section. This helps a lot! I’m glad I was doing so well for my first time and your video helps a lot!

[@miraak4408]

i keep seeing comments saying they weren’t trained and i’m scareddd, i have a interview tmr and want to make sure i got it if i do get the job.. i’m handling people’s money 😫 i cannot mess uppp

[@plushbatfan]

The “XL” sauce (also known as stacker sauce) is one key ingredient of the Big King burger similar to the McDonalds Big Mac.

[@makotonarukami7468]

Mcdonalds POS has actual images of the food. But I don't mind this once I saw how it looks to modify the ingredients like no pickles, ketchup, and add bacon set up. We have only 1 burger king here, though it is a tourism city, but it is what it is.

[@r.daneel.90]

This system looks a lot better than the one we have here in Arg.

[@D0ntTaseM3Br0]

I started my first day yesterday and he needed me to work the front asap. So this helped me a lot! Thank you. ^_^

[@jaqui11]

Do u still work there

[@redautumn5441]

anyone else here cause no one trained you? just letting you know, ur not alone. edit: i just quit, can’t have people yelling at me, expecting me to know everything despite me only being there for 4 days and not being trained.

[@jazzykimm3002]

I kind of was trained but they think I understand it it’s only been 2 days idk what im doing

[@spritecranberry3261]

Awe, I’m so sorry :( When i first started it was the same. I had no training videos and no one trained me, I was thrown in and forced to learn hands on. It was really scary but I learned to get the hang of it by trial an error. I made a lot of mistakes haha. But yea, my location didn’t constantly yell at me but I can easily understand how the pressure of service can cause the one that you worked at to be super crabby. Not saying that that is okay, but it shows that store most likely has a lack of management and system.

[@redautumn5441]

@@spritecranberry3261 for sure. and it does vary on each franchise but i personally happened to get a shitty one haha. good luck to you though, this video was super helpful when i needed it.

[@redautumn5441]

@@roofis2348 you’re not alone man, don’t do what i did and blame yourself for being “dumb” lol. they’re neglecting to train you, that’s on them. try to stick it out though and ask for help and you can also refer back to videos like this. good luck dude :)

[@pamelamcgee2916]

I feel u I just started today I m not playing that either

[@zzniegelzz2547]

I’m gonna start my second day tomorrow, how long do you think will an average person take to get all of that figured out because I was SO confused on my first day😅 I’m so nervous😭😭

[@zzniegelzz2547]

Or like how long did it take you to get used to it when you first started because I want to know if I’m doing alright for now😭🤣

[@spritecranberry3261]

To be honest, it only took me four days to get used to the job. It seems like a lot at once but just remember that it is repetitive so you have plenty of opportunities to get all the information down. Burger King is a system. You have someone taking orders, someone bagging the orders and someone charging/handing out food. Remember this system and apply the menu to it and that will primarily be what you practice every shift.

[@spritecranberry3261]

Don’t worry. When I first started I was terrified. It takes practice honestly. You’ll get the hang of it I promise haha

[@zzniegelzz2547]

@@spritecranberry3261 I’m here right now and I clock in in 5 minutes. I’m so scared haha

[@zzniegelzz2547]

@@spritecranberry3261 Thanks so much!! I really needed it!!

[@asiaworld2184]

GIRL THANKS SO MUCH I HOPE YOU WIN THE LOTTERY i got hired at Burger King they are so unprofessional no one has trained me on this and now i know 😘😘😘😘bless your heart

[@juliantorres5138]

deadass they just showed me all the buttons and that was that smh

[@Witch_Mandy]

Thank you for the video! Starting my job here today and wanted to have a idea of what i'll be looking at.

[@MysteriousBeingOfLight]

Thank you, As a neurodivergent person I thought the ordering tablet was hell but the color coded and numbers are actually really convenient wow

[@BePostiveStayHydrated]

Thanks, I didnt do so well today And I need this so I am not screwing up so much anymore.

[@idollface]

Any tips on learning how to do the mix & match? And what are all the special deals, how to do half/half drinks , my first week I’m messing up so much and the abbreviations can be hard to figure out sometimes. Also how do you ring up 2 for $5 or 2 for $10

[@nasjajohnson2630]

Talk to your manager. Dont be scared. They asked more questions than you ever will

[@idollface]

It’s been two weeks since i started it’s really not hard it’s just that sometimes ppl want the deals and if you don’t ring it up right you have to delete it . The 2 for 6 is only for sandwiches while 2 for 10 is the meals for the sandwiches.

[@shxdow9807]

After seeing how complicated running cashier is I ain’t going to my interview 😭😭💀 I’ll stick to little Caesar’s, less menu items, a lot of buttons but it’s easier to use.

[@Praetorium]

thanks for this. im working at bk, and have NO idea how to do this. so this is a big help!

[@DavidSwift1989]

This is different from the ph, but after a month I finally got it

[@desmanford4155]

I got hired on the spot yesterday

[@iheartjcole1636]

what do they ask ?

[@soberluisa]

i start in a few days and i’m kinda scared of the kitchen cause how do you know the recipes for every burger? great video btw😁😁

[@hsanc72598]

I'm still confused I messed up Hella orders smh

[@Castryt]

This is funny because at my location it’s totally different setup for the terminals with the orders lol

[@Hbuggg]

Starting work here tomorrow, I’m excited to not be a neet anymore and have money

[@GabeWhite-w2e]

Thank you for you for sharing this video. I'm thinking about working BK.

[@unfuhk]

theres a new system guys

[@navjotkaur3891]

Please share more videos. Its really helpful. I am thinking to work in BK.

[@eusexva]

Im struggling like a bitch on the two for six deal lmao. It takes me like 40 seconds to find it and try to read and understand what the abbreviations for the sandwiches are for the deal

[@Brainengineer41]

Do one video about how to pay

[@trueman5303]

Bruh it’s my 2nd day at the job and lady came and wanna this and that I’m like dammmn and the I kept asking her to make sure everything is correct

[@blinkengenes9789]

I’m scared what happens if someone is asking you and you don’t know where it is located, what do you do. Edit: also are u allowed to choose the position you want to do

[@spritecranberry3261]

Usually your manager will choose your position. However, you can request switching but it must be a good reason. If you do not know where an item is located, always ask!!

[@spritecranberry3261]

The only instance I’ve had someone switch was due to her adhd, she could not listen to the customer and understand what is going on in the drive through as a cashier and needed to be a cook instead.

[@blinkengenes9789]

@@spritecranberry3261 what if u suck at calculating money? Lol sorry for asking

[@spritecranberry3261]

@@blinkengenes9789 when you click total the computer calculates it for you! it tells you what the total is and how much change we owe the customer

[@blinkengenes9789]

@@spritecranberry3261 omg thank the lords!

[@DARK_AMBIGUOUS]

They showed me how to use it and I completely forgot everything

[@RichoffDogsBillionaireBoysclub]

Nice video upload more helps a lot , where is the triple whopper

[@spritecranberry3261]

Thank you so much! To find the Triple Whopper, you must first go on the whopper tab. There is a “page down” button located on the bottom right slightly above the clock in button. This will show you a second page of whoppers and includes the triple whopper. You can also find items like a triple texas whopper on that page and so on.

[@RichoffDogsBillionaireBoysclub]

@@spritecranberry3261 Thank you very much needed this video !!!!

[@Punkstar1215]

I start on the 4th wish me luck 🙏

[@Midala87]

Navigating these menus is partly why I always choose ordering on the app first.

[@RR.LL.3B]

This isn’t how it looks for customers

[@dannyhernandez9981]

I’m getting anxiety I really don’t wanna work.. imma fuck up

[@spritecranberry3261]

I know it’s a lot of information at once but just remember that it’s EXTREMELY repetitive. Once you learn it once you’ve already got it down. I promise you’ll be a pro within a matter of days.

[@staticmaneuver]

I need to know. Did you fuck up?

[@jaeden_T0pia]

@@staticmaneuver i did you make mistakes but you get used too it but i don’t work the cashier

[@sky8860]

@@jaeden_T0pia tomorrows my interview, and i’m mortified 😭

[@jaeden_T0pia]

@@sky8860 hey bro don’t worry they didn’t really ask me questions they just asked for my availability and i started in like 2 days my staff is great it just depends if your comfortable with your staff but don’t be scared you’ll get through it trust me i was 2 it’s not bad at all

[@KAOSKAMRYN]

I just got hired yesterday 🏅

[@day196]

Why is so many things you don't have still there

[@LegendofTryhards]

That "What if I don't send it to him?" was wild LMAOOOOO

[@alexis.555]

huh😭

[@courtnyeporter1876]

Today is my 3rd day and this stuff confusing af 😩😩😩😩

[@nooyee6051]

Next week is my first day and I’m already confused 😭

[@slosheryt9367]

@@nooyee6051 today was my first day can i get an update??

[@lnxa7441]

@@slosheryt9367 how is it going?

[@AngelGuerratherealme]

What does oldest paid means

[@maegannope9140]

idk why i'm watching this idk why i'm watching it. i hate my job so much 🤭🤭

[@JavierRivera-f8e]

All I heard was “ We don’t have none of this or none of that” 😂

[@Cerealisnotasoup]

How do the cooks see the orders

[@lea-sl1rh]

pretty sure they transfer over onto big screen looking tvs so they look off that

[@Jaythecoolie]

So that’s how it feels to be a worker at Burger King

[@slimredlanskitv610]

I’m a manager at BK and May will make a 1yr

[@jayb.8460]

It seems a lot easier now to work the register system compared to the 90's. Just pretend its a new tablet and you are figuring out this new fast food simulator game you just got.😅

[@djfuntimefoxy4263]

So I have a money problem. Say a lady comes in and her order is $8.67, she hands me a $9.50. Do I give her the .50 back or what?

[@spritecranberry3261]

You enter $9.50 into the register and it will tell you what change you owe back. It doesn’t really make sense for them to give you over $9 but some customers are picky and like a specific amount of change back so I just enter it in anyways.

[@djfuntimefoxy4263]

@@spritecranberry3261 you're a lifesaver thank you 😅

[@lewdix]

@@djfuntimefoxy4263do you put 950? Or 9500

[@Flytattedmoe]

How do u get the answer to the thaw time and 5 day holding time for the Burger King university

[@t-wizzscloudgaming1144]

Yo you got gloves on your front line

[@demitriabegay3433]

Thank youuuuu so much for this video

[@916nene]

I just got hired at BK and the computer is so confusing I get so irritated and anxious I just wanna quit

[@rachaelo8518]

How do you correct an order if you send out the wrong thing....lol I start start tomorrow

[@spritecranberry3261]

Great question! If you send up an order there is a “delete” button option. Please keep in mind though that most stores count how many “deletes” they accumulate over time so please be cautious with your deletes. However, let’s say a customer ordered a cheese burger then came to the window and asked if you can change it to a chicken jr. for this type of scenario, it’s highly likely you already clicked the “total” button. If I did not explain in the video, the total button is the FINAL button you click to add every item up plus tax. Please be cautious with this button as well. When you total the tab, you CANNOT remove an item. You MUST get a manager’s approval in order to remove an item from the tab. You are able to add more items as you please though. So back to our situation. You would add the chicken jr to the tab and ask a manager if you can get a “guest recovery” (don’t stress about memorizing this term) to remove the cheese burger. It will still show the cheese burger on the receipt, however it will only say $0.00. You can just ignore it and proceed with charging the customer. Good luck tomorrow! i hope this video helps you :)

[@rachaelo8518]

@@spritecranberry3261 thank you so much!!! This will really help

[@carolinagarza8908]

i started today also lol

[@rachaelo8518]

@@carolinagarza8908 how was it girl

[@carolinagarza8908]

@@rachaelo8518 it went good and yours? i was kinda nervous i don’t really know how to work the machine but i’m getting the hang of it.

[@christopher1107]

Does anyone know how to select the two for twelve? Meal

[@yeontop]

jus got my first job at burger king i’m scared i won’t get the hang of this it looks complicated 😭💔

[@arielgomez12]

How is it now?

[@yeontop]

​@@arielgomez12 well im still working there now. Its not as complicated as i first thought, just took some time to get use to

[@Hayase_Nagatoro]

What's an S.L.O?

[@peekboo7537]

Please answer as quickly? Let say you purchased a 2 whoppers do I click the 2,. number for 2 whoppers.

[@spritecranberry3261]

Yes! if it’s only two whoppers as just the sandwich (no meal) you would select “2” then select “whopper”. Hope that helps!

[@peekboo7537]

@@spritecranberry3261 Thank you for your reply. One more question? I total an order meal order and while now at the drive Thru window ready to pay,. and they now want to for me to add on something else on top of the order" such as a kids meals,. how will add that final order the kids meals .

[@Donald-ib2qm]

System took a impossible shit lol

[@archangelrob]

How do i void it Aka delete it or Like erasing the order like fixing it without charging it! ??🤷🏻??

[@spritecranberry3261]

If it’s a single item, you have to get manager’s approval and then they can issue a “guest recovery”. if it is an entire order than you must have a manager over-ring it.

[@safirahmichel3742]

Ts is blurry

[@dianamaticic9306]

I work at Burger King for almost 6 years

[@ArapgirGlendaleTailor]

AI using this video to train it's models right now to replace yall lol.

[@JanoyCresva]

"what if i just send this to somebody else?" AKA THE ENTIRE FUCKING WORLD ON KZbin! LOL

[@shannond2129]

I doubt BK hires full time but does anyone know how many hours maximum BK is willing to give you per week?

[@joey.frmp0]

I was accepted and I start next week. I’m only a highschooler and they gave me at max 28 hours a week. But I could be wrong but I think an adult works 40 hours a week? It’s a 9 to 5 job so I could be wrong

[@916nene]

I got hired a week ago I don’t get 8 hrs only 4 or 5 it suck’s and I wanna quit already

[@chae4609]

Nice video i work for bk i love my job 👍

[@CarlosChavez-cr3gd]

I will take long time if I work there 😂😂 that looks easy but at the moment customers talk to you is a different history😢😢.

[@TheeSpringwoodSlasher]

Seriously 😂 like I remember watching mcdonalds pov videos in the kitchen. It may look like easy work but when I first got on the line & multiple orders came in it's like my brains reset & I forgot everything that I saw in the video. I actually ended up panicking hands were shaking because not all co-worker were understanding & was very rude. The manager was supportive but it's hard not to let stuff said to you by your co-workers get to you. I felt so out of my element like a turtle in a line full of cheetahs. I wanted to leave right then & there but I managed to finish my shift. However as soon as I went home I started searching for other options. What's crazy is I did mcdonalds before but that was 14 yrs ago they do things so differently now even as far as how they wrap their sandwiches. They have 4 different sandwich labels on the same wrapper & you have to roll it up to where the correct sandwich is facing upright. That wasn't a thing when I used to work at mcdonalds. It sounds easy in words but when it's multiple orders & different burgers as well as custom orders which require a receipt like paper to go on it so then you have to roll it & make sure the paper is on top of the wrapper & not the inside 😂

[@wsxfafoxws]

I definitely prefer being a cook.

[@916nene]

Me too but I got hired as cashier and I don’t like it it’s been only 2 days and I wanna quit already, I hate drive thru too

[@knine1341]

thank you

[@ginasta7575]

Bruh I didn't read the title and thought it was McDonalds for a whole minute

[@spritecranberry3261]

i wish it was 😔💔

[@thephilosopher5799]

It’s kinda the same process tho

[@JoseMaldonado-nu8kw]

I’m trying to apply at bk but don’t understand the system well the money part if the price is $20.35 and they hand you a $50 how do you do the math to give them their change back? Sorry I’m just not good with the pos system

[@arielgomez12]

Don’t worry it’s easy in the computer you just put the amount of money they gave you and it will calculate it and tell you how much change to give back

[@JoseMaldonado-nu8kw]

@@arielgomez12 omg thank you for responding. But I get it now that you’ve explained it thank you so much god bless 🙏

[@lewdix]

@@JoseMaldonado-nu8kwhow do you enter it ? Would you put 5000? Or 500? Or am I completely off ?

[@JoseMaldonado-nu8kw]

@@lewdix50.00 but it doesn’t have the “.” So basically on the system it’s 5000

[@pfrenchtrenches5790]

I don't have a lot of stuff just telling you should have made this video an inventory came in

[@spritecranberry3261]

We don’t have them because they were limited time offers, not because of lack of inventory. They’re just kept on the menu because they return often.

[@emmasams7978]

How do I add the exact amount of money the customer gives? I can't find it.

[@mattiefaith6535]

Just type it into the numbers on the right side of the terminal, and press total.

[@lewdix]

@@mattiefaith6535sometimes when i try that it gives me the wrong change, do i need to add 0’s after i put an amount, for example if the total is $38.76 and they give me $40 would i put 4000 or 400? Or is it something different

[@killosrevenge6166]

This too much 😂😂😂

[@brotatato7436]

Didnt learn what i came for how to input their money

[@eclipze7255]

How do you find out the change you gotta give back

[@baekesa7838]

It’ll tell you once you press total ! :)

[@eclipze7255]

I just found out there was a button for it😅

[@gabbysaucedo1072]

Thank youu

[@Tom68070]

Good shit to know thanks

[@AA-cw7ql]

This vid is funny ! BK is out of half of the menu!!

[@spritecranberry3261]

You mean like the seasonal promotions or sold out of products? lol.

[@CarlosChavez-cr3gd]

Who is going to take a sh1t ?😂😂😂

[@jennyandrews1671]

Make a new one please!

[@donl.4774]

Hi

[@estarlinff6297]

Hi 🥺

[@jkiller9167]

This gives me ptsd thanks

[@caseycockerham3925]

Please stop saying like

[@jqhnnyy]

must have been really bored at work to make a whole tutorial 😂

[@melbengonzales8117]

damn they dont have shit lol

[@angrycat225]

Stop saying like. It’s annoying.

[@fernandovergara3119]

Chavos de 8 no ablar muy sordo