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How To Transfer Gcash Funds From Expired SIM Card or Lost Phone Into A New Gcash Account
You may update the mobile number linked to your GCash account by doing "Account Recovery" using a new number. Note: Your new number should not be registered to another GCash account
If your new number is not yet registered to GCash, we encourage you to update your mobile number linked to your GCash account by performing Account Recovery in the GCash app.
If your SIM got lost, stolen, defective, or expired, we strongly recommend you contact and request your network service provider to give you a new SIM with the same number. Learn more about how to report a lost/stolen SIM
Before requesting for transfer of funds, please be reminded that the following features will not be transferred to your new account:
Information from your previous account
Transaction History
GScore
GForest
Piggy Bank
Please prepare the following documents required to request for transfer of funds and services:
Valid IDs (UMID, Driver’s License, SSS ID, PRC ID, Postal ID, HDMF ID, National ID/Philsys ID, Passport, AFP ID, Senior Citizen ID, and PWD ID)
Clear copy of a selfie holding your valid ID
Notarized Affidavit of Loss (For lost, stolen, defective, or expired SIM)
Chapters
00:00 - How To Transfer Gcash Funds From Expired SIM Card or Lost Phone Into A New Gcash Account
00:23 - Mga dapat Unahin
00:48 Paano Mag request ng Ticket Sa Gcash
02:37 - Documents needed
05:01 - Enter the balance from your old account
05:59 - Provide more details to your concern
06:22 - Upload your image ID Selfie With ID
06:54 - How long to transfer balance?
07:15 - conclusion
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