How to undertake comprehensive assessments and develop a support plan

This video has been designed to inform those who work within the My Aged Care assessor portal.
How to:
• Understand how referrals for assessment are issued by the My Aged Care contact centre
• How to view the priority level
• How to view the client record
• Undertake an assessment;
• Develop a support plan;
For additional support you can refer to the resources below available on the Department’s ACAT information pack - Quick Reference Guides and Quick Tips page:
• Quick Reference Guide 6 - Completing an assessment in the Assessor Portal (ACAT)
• Quick Reference guide 7 - Completing a support plan and support plan review