HOW TO USE KRA NEW eTIMS - VIDEO 1

[@kevinodhiambo4501]

Hello, very resourceful piece of information. Thank you. However, when I initialize, as per instructions a pop up `only client device can be verified` despite using the credentials sent by KRA via a short message after I had shared my device information. Kindly assist.

[@nakurutoday]

very resourceful

[@marykimani8770]

How do you apply etims to services like a daycare or saloon. It would be nice to have a video to explain.

[@SuperMaryuma]

So etr machines are not necessary anymore, the etims software is enough right? A friend has started a business can I advise him to use the etims software and not but the etr machine?

[@arilydtvfinancewednesday]

Yes, with etims you don't need an ETR. Sure please go ahead and advise your friend to use etims

[@zennahalice8969]

Whats the solution while setting the system i filled part of kra pin, serial number and branch ID..but when i click initialize , "please enter a value"

[@arilydtvfinancewednesday]

How to use KRA ETIMS Video 2 - kzbin.info/www/bejne/pYGVk3xqrJuml5I How to use KRA ETIMS Video 3 (Sales management-creating invoices) - kzbin.info/www/bejne/g4PGhWqQZ6eGmaM How to issue/create credit notes on etims portal.(VIDEO 4) kzbin.info/www/bejne/onfWc52ajNqKpNk How to create an invoice/receipt to a customer who is not registered or doesn't have a KRA PIN.(VIDEO 5) kzbin.info/www/bejne/eYLRlmiGoLt9mrs

[@SuperMaryuma]

Thanks for the elaborate

[@arilydtvfinancewednesday]

Always welcome. Glad it was helpful.

[@wambuimacharia7244]

So how do we print using a phone? Mine has the print receipt without print a4 option n doesn't print at all

[@arilydtvfinancewednesday]

Try connecting it with your printer should print direct or better still it will bring an option of saving which you can save it then print later.

[@cellari]

What is the solution if i get an error "it is not a valid device", i have put the correct laptop serial number

[@arilydtvfinancewednesday]

Check the branch code, their is a message you received after your serial was activated.

[@vivianatuya5404]

I only received an OTP for signing up into etims.... Haven't received another message yet... My device keeps telling me that it is not a valid device after entering the serial number.. kindly help

[@arilydtvfinancewednesday]

@@vivianatuya5404 did you forward your serial no. to KRA for activation?

[@cynthianganga5082]

Can you please guidance on how someone who's password is not working can reset it?

[@roughpetals4061]

Same issue, and when I try to reset it, it says the phone number hasn't been registered with my PIN yet they sent me the OTP through that same number. When I try to sign up, it tells me am already signed up. Am using the ecitizen portal now instead of etims portal

[@Eng.SamuelNjorogePE]

I am unable to set up the 12-20 characters password when signing up

[@nakurutoday]

leave it the way it is, it will generate by itself. don't touch that area

[@arilydtvfinancewednesday]

Watch video 2 here. kzbin.info/www/bejne/pYGVk3xqrJuml5I