How to use Roadside Assistance via satellite on iPhone | Apple Support

Starting in iOS 17 with Roadside Assistance via satellite on iPhone 14 and iPhone 15, if you’re having car problems you can request roadside assistance when you’re outside of cellular or Wi-Fi coverage. In the U.S. only.
To learn more about this topic visit the following articles:
Connect to a satellite with your iPhone: apple.co/46odNWE
Use Emergency SOS via satellite on your iPhone: apple.co/462y3xh
Use Roadside Assistance via satellite on your iPhone: apple.co/3LxeWTU
Additional Resources:
Get Support for iPhone: apple.co/iPhone
To subscribe to this channel: / applesupport
To download the Apple Support app: apple.co/2hFtzIv
Apple Support on Twitter: / applesupport
To check coverage directly on your device: coverage.apple.com/ac4N1XV

[@zisanahmed8347]

Love from Bangladesh 🇧🇩❤️

[@aperturemasa3727]

Great to know 👍

[@Markinhfx]

We need this in Canada with CAA!!

[@Pip7-px3wq]

Brilliant, thank you 🙂

[@user-ClassicRoblox]

Ty!

[@icyayushblemonade9277]

Amazing

[@yogoplay]

Thanks apple :)

[@IrrelevantBeing]

Nice

[@RastisAlexander]

Will this ever be available in Australia?

[@richardkoo7869]

seems strange to bring up the roadside assistance app via message. is there precedence for this? I can't think of another example.

[@kathrynmercier4874]

I believe it’s simply because the satellite communication is via text. But yeah, I see what you mean.

[@j2simpso]

How else could you bring it up? Maybe if it was a button on CarPlay I could see that but not everyone has a CarPlay enabled vehicle. Irrespective the satellite capability on the device is limited to text. Yes I know that sucks compared to calling, but look it's baked into every iPhone since last model year's. It doesn't require a subscription...yet and I reckon it won't be expensive when a subscription comes out since you are transmitting text in emergency situations only

[@TheGrilledCheeseManOC]

Oh cool it’s on the iP 14 PRO!

[@Angela-cd9bj]

Great to know

[@jimmy_os]

Interesting

[@doge5757]

Sounds cool!

[@Kairagurung13]

❤❤❤

[@Skoolitz]

1:35 WAIT WAIT WAIT WAIT WAIT WHAT FREE FOR TWO YEARS ONLY???

[@dineshkarthik781]

How can connect to my Apple airpods bro on my iPhone please help

[@applesupport]

We’d be happy to help. If you are trying to pair AirPods to your iPhone, here are steps to help: s.apple.com/dE4b5d8A7b If you need further support, reach out to us here: apple.co/GetSupport

[@LilShaco]

😻

[@kelvindean]

What if we don't have AAA? Can we use our car's roadside assistance feature, provided that the corresponding app is installed (for example, Mercedes-Benz Mercedes Me Connect)?

[@j2simpso]

If you don't have AAA that's fine, they will still come over and fix your car. Yes it won't be "free" since you aren't a member but it's better than nothing. It is my understanding that just AAA in the US is covered. Would it be nice to have more choice? Absolutely! But you know what? Just about anywhere in the US you can be certain to have AAA coverage. And look, if you are stuck in the middle of Alaska with no cell coverage, trust me you'll take the AAA service over standing on your principles of Mercedes-Benz service which you cannot get anyway since you have no coverage.

[@bornwanderer1]

Is it available in South Asia?

[@applesupport]

Hey there. Using Roadside Assistance via satellite is only available in the US as outlined here: apple.co/3vJxoDP Still have questions or need further support? Connect with us here: apple.co/GetSupport

[@srhorwitznj2]

How about roadside assistance for bicycle riders like me? Is it available?

[@AshleyRyan15]

AAA provides bicycle assistance for all members, and likely also provides fee-for-service bicycle assistance through roadside assistance via satellite

[@j2simpso]

Fellow cyclist and apologies if I am naive but what sort of service do you need? As a cyclist you need to be prepared to fix the basic stuff like flat tires, or twisted chain. When I cycle (and I cycle just about everyday) I pack a couple things with me: a multi-tool, a handheld electric bicycle pump, an inner tube and a patch kit. The last time I had a flat tire was over a year ago, and I got that fixed in about 15 minutes. Oh and in case you are wondering how I avoid punctures, I changed my tire to a Schwalbe Marathon Plus tire which has something like 5 mm of insulation meaning unless you run over a nail, you aren't getting a flat. Yes it does add about half a pound to the weight of my cycle but it really pays off.

[@davidpatrick1813]

Will this ever work for my new 12 Pro?

[@Anandkumar-ie9yd]

No. iPhone 14 and above.

[@j2simpso]

It does not and there is nothing Apple can do to make that happen. The feature requires hardware the iPhone 12 or 13 for that matter just don't have - namely a satellite transceiver allowing it to transmit to data when you don't have cell service. The only time you'll ever benefit from this feature is if you are stranded in the middle of nowhere with no cell service.

[@wiseone2333]

How much is it for satellite does it come with phone plans?

[@damiengeorges3344]

Free for two years when buying a new iPhone 14/15 series, then it's unclear. No phone plan required afaik

[@mikewolf5367]

Also the IPhone 14 Pro and 15 Pro. How the video worded it was weird.

[@VikasYadav-bd5pq]

Is it works in India 🇮🇳

[@applesupport]

Roadside Assistance via satellite is available only in the U.S. (including Puerto Rico). International travelers who visit the U.S. can use the feature while visiting, except if they bought their iPhone in certain countries or regions. For more help, please reach out to us here: apple.co/GetSupport

[@Mahira_Mysha]

Apple should have kept the iPhone 15 Lightning cable option

[@somdobomk]

Hell no

[@j2simpso]

You need to learn to embrace USB-C. I think when you see what you can do with it (such as charging other apple devices) and the fact that iPhones are finally compatible with Apple computers your mind will be changed.

[@Yellow-channell]

EU forced it

[@mdhossain4966]

You better use a compatible device to use roadside assistant or emergency satellite to use

[@holygent]

Not intuitive enough, especially when opening Roadside Assistance.

[@StarlightSavvy2009]

People in Europe: 💀

[@estenroman]

it’s works here too

[@hayden677]

lol

[@zacharyw8948]

yall why when i see what’s your ETA i start turning into newjeans

[@peteromprey9253]

Amazing