How to use your MeacoDry Arete® One Dehumidifier and Air Purifier | Meaco

[@rhicassidy8794]

I’ve just purchased one and it’s arrived! I’ve reached peak adulthood being excited for this😂 I’ve wanted a dehumidifier & air purifier for a while as I live in a flat of a town centre and I suffer every winter from chest colds/ infections as well as awful hayfever every summer and dust is endless! I said screw it and spent a bit on the MeacoDry Arete One as I’ve read so many good reviews. I like how it purifies and dehumidifies as well as other functions and it’s sleek looking with easy functions☺️ I’ve obviously got to give it time to see how it helps improve my home air so I really hope it helps my health too a bit!

[@bdavies1995]

Just got mine today and I'm so amazed how much water this has already pick up. Within 1 hour I had loads of water inside the tank. If you have a house with moisture or damp, I highly recommend. I've had a few dehumidifier and nothing compares to this.

[@chanelp3800]

Fabulous what size did you get .? I’m looking at the 25l one now but people saying way to noisy is it ? I want the filter too for dust & dander etc

[@giddy9052]

​@@chanelp3800I have one couldn't be happier and it's quite quiet. It has a night mode where it goes to minimum, low fan, no beeps and panel lights are off.

[@chanelp3800]

​@giddy9052 hi I got one few weeks ago I took ages to get water in really good Air quality I'd much purer now especially having a puppy dachshund with the hair & dander ! & puppy smells lol

[@nick-hq7yj]

OK I've just manged to get if off night mode 😂😂 also another question I like to have it on continuous (like my old one which lasted 24 yrs not a meaco though) So if I have it on continuous and then switch it off , ,then say next day switch it bk on again do I have to re set it to continuous ,or will it save (remember the setting it was last on ?)overall the water and speed it has been drawing water I'm very happy with ,just the control panel takes abit of getting used to . Mine is the meacodry Arete one 12l😊

[@OldQueer]

Bought two of these on the weekend after a good recommendation from a friend. It has been around 24 degrees with 78% humidity. Even within a few hours it made the house feel so much more comfortable. Brought it down to 55% within about 3 hours. Used the laundry mode as an experiment on a king sized duvet cover. It was absolutely excellent and dried it really quickly. This will be a life saver in the winter. Thoroughly recommend this product.

[@Danieldfr]

Bought this recently and must say it’s the best product I’ve ever purchased. It’s been difficult to get rid of the moisture in the house now during the winter, especially as we dry clothes indoors. I’ve bought multiple semi-cheap (50-90€) dehumidifiers from Amazon and they just couldn’t deliver what I needed. Decided to spend the 249€ for the 12L and my god the performance is just absolutely insane. I have thermometers in every single room to measure the humidity and I can say that this thing delivers to a tee. Living in a 2 story 2 bedroom townhouse. Get one, you won’t regret it.

[@MiteshParmar]

Had mine for a about 2 months now. Amazing peice of kit. Bonus is that it can be flat against the wall. Not using the air filter makes a big difference on the noise.

[@hackneymarshes]

Very nice video and clear instructions. The presenter has a very calming voice and friendly demeanor.

[@paulwarrington1966]

I bought two 20L ones for my slightly larger than average 3 bed house. I have one downstairs centrally in the house, and one upstairs. This brings the humidity down upstairs, and downstairs at the same rate, in about a day. Otherwise with only one downstairs it takes about 3 days for the humidity to drop upstairs as well. Bonus of having two, if one breaks down there's always a back up, and they should both last longer...

[@helenalovelock1030]

I’m thinking about getting 2 too. Not sure what sizes though 3 bedrooms upstairs and downstairs Lounge, large kitchen and conservatory so may look at an Ebac one as can do cooler temperatures for conservatory 3degrees. Not sure though 😬😬

[@kolad264]

I get two in flat. 10 l and 20 l

[@nhomotnguoi5610]

Purchased: August 2022 - still works GREAT! kzbin.infoUgkxxsUnXhGsSJLim_XnMHyQK0u3XVaW-CGn I live in a studio and during the summer it gets scorching hot - really old building with no ac units. I can’t express how EASY it was to install.This unit has been a life savior during the summer and some days during other seasons where it can still be a bit warm at night. In this small place is my friend, a husky, poodle mix and myself. We need AC - lolI don’t use the dehumidifier option - I’m not sure if it will leak in my house, since I did not install the small draining hose that came with it. May look into it late but I don’t worry about much humidity in the apartment.I don’t understand why the negative reviews since all things mentioned, I personally did not find issues with. Definitely worth it!

[@helenalovelock1030]

It’s not an A/C though ???

[@GrimmupGnawf]

I ordered and today received 2 MeacoDry Arete One's on the strength of this presentation and many positive reviews. I know they will make a world of difference to the home's humidity during the colder months.

[@lucynam-m9477]

I've got the Arete 12l and one BIG regret about this purchase: WHY I HAVEN'T BOUGHT IT EARLIER!???💧⛔💧⛔💧 It is a game changer! 🔥🔥

[@sidfuel]

hello, i stuck between 12 an 20 liter. how much m2 is the room for the 12 l?

[@isaz597]

Thank you. I got my dehumidifier recently and I appreciate your video with instructions

[@t8br00k36]

Thanks for this video. Mine arrived today and it’s sitting for the 5 hours while it settles after transportation. Making good use of my time and learning how to use it before I get it out of the box. Thanks again!

[@Cycleplayer117]

I’ve came to the party pretty late but I made a Arete One purchase because the reviews said it’s still the best on the market to the Arete Two. I’ll give an update on this product in a couple of months

[@k.m.6119]

I bought my arête one 3 weeks ago. It works wonders for me but there’s a pool of water at the base where the water tank resides. What’s causing this?

[@chrismichaelmeacouklimited4004]

This will happen if you empty the tank before it is full because as you pull the tank out you jiggle the spout, knocking whatever water is sitting in the spout. If you wait until the machines asks you to empty the tank, Arete will have dried the spout and you shouldn't get this small puddle. This feature is something unique to Arete.

[@fionamulvaney1856]

Just ordered mine due to horrendous condensation. I have a question about the HEPA filters? Do these have to be fitted all the time or only if you want to use the unit for AP? I only envisage using the AP mode in the summer so don’t want to waste the filters all year round. Does the dehumidifier mode operate without the HEPA filter fitted?

[@chrismichaelmeacouklimited4004]

Thank you for your purchase. The HEPA filters are optional and if you only want to use them in the summer then that is fine.

[@t32b-o5g]

I may be wrong but if air's being sucked in why not filter the air.

[@MikeyTindale]

Just got mine yesterday, I’ve noticed it turns it self off. Is there are setting I can put it on to keep it going?

[@jsjshdbejkwbsjdken8022]

Thanks for the video.. Could I pls ask do both the purifier and dehumidifier work at the same time ... Unless you just want to use air purifier? Thanks

[@nick-hq7yj]

OK 3rd day in and it's pulling water great ,my problem is the touch panel, I put it on night mode last night and this morning I can't get it off night mode it's not locked and I've even turned it off, and tried ro start again by pressing the water drop button to change the setting (which is a bit faffy full stop ) maybe actual buttons for each setting would be easier ,anyway bk to my issue it won't come off night mode and the water drop (change mode ) isn't working

[@MeacoUK]

@@nick-hq7yj thank you for your purchase, please press night mode twice to take it out of night mode

[@Truth1561]

I hage this one in 10k and a larger ABC for my laundry. Nothng on the info or box told me the casters were in the water collector- i had to wait for customer services as I thought the catstors were missing. Mine doesn't have a handle on the bucket 😩 Woukd have been good for you to discuss running costs.

[@MeacoUK]

There is a label on the handle saying that the castor are in the tank. The smaller 10L model does not have a handle on the tank because there is no room for one and it is much lighter. We have not included running costs because in Britain electricity costs vary every six months.

[@wasim92ahmed]

Hi there, what litre would you recommend for a 3 bedroom home please? I am mainly going to be using it for my bedroom which has a relative humidity of 70%+ and also I will be using it for drying the laundry quick as possible, also I will be using it around the whole home in a central position and relavent humidity around the home is 60%+. Which size would you recommend for me please?

[@MeacoUK]

For your application and also for ease of portability the Arete One 12L would be best.

[@pawlus81]

Can you hear the compressor running in the background? Little buzzing noise? Just got it and i am not sure if thats normal.

[@thelordhumungus7312]

My new 12L arrived yesterday and it is struggling to get my home humidity down below 70/75%.. I have a smaller 3 bedroom house and I have positioned it in the hallway and it has removed less than a litre of water in the last 24hr.. windows are all closed and it does seem to be able to hack it 😢.. could it be faulty or am I doing something wrong?

[@MeacoUK-Omar]

Thank you for your purchase. When you first get the machine, please note there is excess moisture and it is best to allow time for the unit to work. To begin with, the machine will be running for longer periods, naturally, unless you already had a dehumidifier in place. Check your target, we advise set it to 55%rh. Windows closed as you are. Allow time for the unit to work. If you are concerned there could be an issue with the unit, try leaving it just outside the bathroom after a shower, let it run for a couple of hours and check if water has been collected, if so, good news, it's working. Omar@Meaco

[@waliikram1669]

@@MeacoUK-Omar hi there I got mine today how long should be on whole day

[@timeajenei2083]

I bought the LE 20l one and I can't stop obsessing about the value of these machines. I can honestly say it changed our lives on so many levels Warmer home, much much better air quality, better sleep quality. No condensation, no mould. I am now looking to buy this one as well as the Hepa filter turned out to be something we desperately needed without knowing we did. And this one comes with better Hepa filter.However this one is sold out. Can I have info about the date when it will be available again? Thanks

[@MeacoUK]

20L Low Energy also comes with a HEPA filter and is in stock everywhere. Arete as you say also has a HEPA filter and should be in stock in 3 weeks time. The 25L version is in stock at the moment.

[@timeajenei2083]

@@MeacoUK Thank you for your answer. Unfortunately at the time of my comment both of them were already sold out. I also looked around in 3rd party websites as well. I am aware that LE comes with HEPA, I just would like to have the one with the better HEPA. Thanks anyway. I registered my email address for notifications for when it becomes available again. Fingers crossed 🤞

[@MeacoUK]

@@timeajenei2083 The response and demand from customers is amazing, so demand is out running supply at the moment but more stocks will arrive later in the month.

[@flix75uk]

I have just purchased the 20l dry aerate one and I’m really impressed with the amount of water it’s collected, the condensation has gone and the wife’s asthma has eased, recommended this to my parents and brother and both are seriously considering buying . One question …. Can the hepa filter be washed when dirty ?😊

[@chrismichaelmeacouklimited4004]

Thank you for your kind comments. HEPA filters should always be binned to prevent the particles from being released back into the air.

[@flix75uk]

@@chrismichaelmeacouklimited4004 thankyou for the quick reply, will purchase filters from the meaco web site when needed

[@WatchuGoneDo]

Just bought a 25L for a 2 bedroom flat (one floor). If I put it in one corner of the house I’m assuming it wouldn’t work effectively? Do I need to find somewhere in the middle.

[@MeacoUK]

Middle would be perfect and use it to dry the laundry

[@tattie33]

I've bought a Meaco 12L dehumidifier about 8 years ago and it's still going strong! Fantastic, reliable brand for sure. I'm now looking to buy another one for my brother but unsure whether or not to get the 12L or a 20L arete model. His house is typically colder than mine, does anyone know which model is more efficient at running at lower temps?

[@chrismichaelmeacouklimited4004]

Thank you for your loyality and your kind comments. For your brother it depends on how cold is cold? How many people in the house, how they dry their laundry and whether they have an extractor fan in the bathroom and kitchen?

[@tattie33]

@chrismichaelmeacouklimited4004 - thanks for the reply. I think his house varies depending on the room but the coldest during the day would be around 5°. There's just himself and his two kids in the home, and the only extractor fan is in the kitchen (although the bathroom does have a small window). Across the house, he estimates the temperature to be circa 5°-13°. Possibly dipping lower with the colder snaps over winter (it's a large old farmhouse). Thanks.

[@chrismichaelmeacouklimited4004]

@@tattie33 defintely an Arete 20 or 25L model

[@DanyaalButt]

A lot of people say this is super quiet but I would say it's just average? Anyone else feel the same? Also, if the water bucket is only 4.8L, why would it be advertised as a 20L?

[@MeacoUK]

@@DanyaalButt 20 litres is the maximum extraction rate and not the bucket size. The noise does sometimes depend on the floor, dehumidifiers are noiser on wooden floors because of the reverb effect.

[@zakster2571]

Very informative video everything explained so well nice tone and perfect speed of talking. Thankyou

[@PaulOCONNELL-h7m]

Have just purchased one of these. Works well but is now leaking water. Can you help?

[@edwardbrett7883]

Hi there. Whats the port behind the bucket on the top left side for? There is a rubber cover on it that can be removed and it isn't anywhere in the instructions.

[@MeacoUK]

@@edwardbrett7883 that is where you plug in the optional pump if you choose to buy one.

[@dennistaylor3009]

10 out of 10 bought 2 ,1 upstairs 1 downstairs i can highly recommend this for the house.

[@helenalovelock1030]

What sizes did you get ?

[@eddiebrockbank6517]

When it reaches the chosen target does it completely turn off ie. The fan speed

[@MeacoUK]

@@eddiebrockbank6517 the compressor and the fan both turn off

[@neilrwoods]

After advise.. just bought the 20L version.. it’s been on for about an hour and sounds so loud about the same noise level as our washing machine ! Hopefully this is just the unit settling down. Fingers crossed. It’s positioned on the landing ( on deep pile carpet ) so thought any vibrations would have been dampened.

[@neilrwoods]

Update, spoke to the lovely people at Meaco who determined mine was faulty and arranged a warranty replacement which was received Monday this week ( 24/10/22 ).. i thought this was it, its much quieter ( no way the low level noise in this video ) but quieter than the original.. Day 4 and unfortunately its never going back on, so much noise and even in " night mode " I have to have ear plugs to have a decent night sleep.. Such a shame as the unit is really nicely designed. now looking for a full refund from where we originally purchased from :-( ** Please note ** the people at Meaco Cust Care where fantastic and a credit to the company **

[@ryanmartin8072]

Hi I’ve just purchased the 20L version, it’s set at 55 is that how they all come and I should adjust myself? I’ve looked online and I’m not sure exactly what % is ok Thanks in advance for your help

[@MeacoUK]

50 or 55 makes the most sense. Thanks for the purchase.

[@ryanmartin8072]

Thank you for the reply

[@andrewpelling-e4z]

Thanks for the informative video. I just bought a used 12L one, but had no instruction manual, or hepa filter. I was told that the dehumidifier and the air purifier can be used independently. I only want it for dehumidifying the flat, without the purifier running. (filters are expensive and I have 2 purifiers already. Plus Meaco say running the purifier makes the machine slightly louder) Can they run independently, and if so, how do you set it to just dehumidify?

[@MohsinKhan-xy8yw]

Just turn on - as normal It’s automagically on the dehumidifier setting It can be used without the hepa filter and air purifier Just got mine today!!

[@MohsinKhan-xy8yw]

Refer to the first 7 mins of the video

[@andrewpelling-e4z]

@@MohsinKhan-xy8yw Thank you, mate.

[@Kentaj35]

Can it replace a cooker hood by adding the charcoal filter or would it be demanding?

[@MeacoUK]

The charcoal will remove smells but perhaps not as fast as a cooker hood.

[@johnpurkis9872]

maybe a stupid question but should I only install the hepa filter in the AP (air purifier) mode, when the moisture level is low. When the moisture is high will removing the hepa filter increase flow and therefore the dehumidifier work better?

[@chrismichaelmeacouklimited4004]

That is very much a personal choice, it depends how often you want to clean the air, but you will extract more without the HEPA filter.

[@sofasurfer253]

Hi, I’m interested in buying and Arete 25l. I see in the video it talks about the HEPA filter. Does this filter have to be forever changed for the machine to work , even f it’s not run in air purifier mode? Just seeing if this is an added running cost if needs to be constantly changed. Thank you.

[@MeacoUK]

You don't have to use the HEPA filter, the choice is 100% yours.

[@sofasurfer253]

Thanks for the reply. When are you getting some back in atock

[@chrismichaelmeacouklimited4004]

@@sofasurfer253 A lot of stock went into Argos yesterday, with more going in today and early next week (data correct 10th March 2023). Hope this helps.

[@ianegerton]

I have a 4 bedroom home with an attic conversion, so spread across 3 floors. It's about 1700 sq feet in total across the 3 floors. Humidity at the moment is reading at anything from 55% to 70%+ depending on the room. We also dry quite a lot of clothes in the house also. Would I be better off purchasing one Arete 25L and place it downstairs or two 10L/12L models and place on each floor? Any other suggestions?

[@chrismichaelmeacouklimited4004]

I would go for two machines and have one of them always drying the laundry.

[@ianegerton]

@@chrismichaelmeacouklimited4004 Thanks for the reply Chris. Would two 10L or 12L unites be suitable for my scenario above?

[@chrismichaelmeacouklimited4004]

@@ianegerton definitely the 12L, that extra capacity will help.

[@MrTadhgb87]

Hi when will the 25l arete be back in stock

[@MeacoUK]

Around the 10th December

[@scottcohen7446]

I've just bought the 20L version of this. I know it can go flush with its back against the wall. But can it go in a corner so that one of its sides is against a wall as well? Or will this reduce performance?

[@MeacoUK]

It would work but extraction will be reduced

[@dowsman]

Hi I have a 3 bedroom bungalow- will the 18L be enough to cover the entire bungalow?

[@MeacoUK]

Yes it will

[@dowsman]

@@MeacoUK thanks I've decided to get a 25L one to he on the safe side. Wanted to maximise the amount of moisture it collects thanks

[@stillolivia2230]

Hi, is there a reason why, we've noticed the dehumidyyer only reaches the level we set 55, in the night? In the day it floats around 57-61, but we will wake up with it hitting 55, but in the day it never does? Even though we have it on the landing have all doors open, doing everything we should be.

[@MeacoUK]

It will do, give it time and you will see it fall further. You produce more humidity during the day than you do at night.

[@reshmapatel325]

As I have just got mine today. I don’t know what the target humidity should be

[@chrismichaelmeacouklimited4004]

Thank you for your purchase. 55%rh is a good target humidity for the house. On cold days you might need 50%rh to prevent condensation.

[@stillolivia2230]

Hi I'm trying to read up on, if there is any temperature the dehumidifyer will not work in? I.e were in winter now, it's showing 7 degrees overnight here on the bbc weather app. Will it still work OK overnight?

[@MeacoUK]

Don't worry about the outdoor temperatures, it is the indoor conditions that count. Below 10C use a Meaco desiccant. Between 10 and 15C use Meaco 20 or 25L. Above that use any Meaco compressor you like.

[@stillolivia2230]

@MeacoUK ahh OK we have the exact one in this video.

[@georginabadejo4356]

Hello, I recently purchased the Arete One Dehumidifier 18L from Costco for my ground floor maisonette, which consists of two bedrooms, a standard bathroom, living room, and kitchen - all on one level without stairs. I'm curious if this size is suitable for my home, or if it might be excessive. Would it be advisable to exchange it for the 12L model instead?

[@tattie33]

If it helps any, I bought a 12L one about 8 years ago for my ground floor flat. That had a large living room, 2 bedrooms, standard bathroom and medium kitchen. It was a perfect size and the Meaco brand I can vouch for, pretty reliable from my experience. I think your 18L will be fine esepcially as its a maisonette, but I probably wouldn't go any bigger if you buy again later on down the line.

[@drewbowler]

Does this come with continuous drain feature?

[@chrismichaelmeacouklimited4004]

Yes it does, just use garden hose.

[@JoaoVerissimoRibeiro]

Very good video. Saved me to read the big manual :)

[@mickboy5846]

I have the 25l version it works well but is very noisy, in the video it says it is quiet? I wonder is mine faulty? Measures 62 dB in nighttime mode

[@swimgood3873]

S/B 40dB so faulty

[@robertbrown3121]

Received my Arete One today. I notice there’s no handle on the water ‘bucket’, so I assume that’s a design feature that Meaco reflected on as being not such a good idea in the current version?

[@MeacoUK-Omar]

Hi thank you for your comment, The smaller units do not have a carrier handle as the width in the bucket doesn't permit for much space and is light to carry when full. Our larger AreteOne models do have a handle, having a larger water tank, more space for the handle plus a almost twice as heavy as the smaller unit. Thanks, Omar@Meaco.

[@robertbrown3121]

@@MeacoUK-Omar Hi and thank you. I’ve also attached the castors, but on reflection have decided I’d prefer not to have them attached. Once they’re on is there any way to remove them without damaging the plastic base of the unit or am I stuck with my original decision?

[@reshmapatel325]

How do you know what humidity to set it to what should be the normal room humidity

[@chrismichaelmeacouklimited4004]

55%rh is a good target humidity for the house. On cold days you might need 50%rh to prevent condensation.

[@Allie_Pal]

This morning just got dehumidifier Meaco 20l. It makes noise just like old refrigerators do. There is a fan noise, compressor noise and something like tiny squealing. Is that noise normal? Also I tried to measure the noise level on night mode si between 35-40 decibel, which is high enough and not possible to sleep with it. Honestly thought it was less loud.

[@Allie_Pal]

@@Jimmycricket- yes. It stops working, than when the humidity level rises, it turns on again

[@adime4784]

I bought the 25l (the one in the video ) and it's very loud too..

[@mv9410]

Can someone let me know if the extra charcoal filter helps with cooking smells? And if so, how effective is it?

[@helenalovelock1030]

Hi there please help. I have a 3 bedroom house and thinking about gettting the 25l Aerate One and putting it on the landing. My question is I also have a conservatory at the other end of the house (not heated at night) . Do I need another one for downstairs in the Kitchen /conservatory? Worried about energy costs of having 2 dehumidifiers running. Also if it gets too cold in the conservatory/kitchen

[@chrismichaelmeacouklimited4004]

The problem with this application is that there will be no airflow between the conservatory and the rest of the house. So the Arete on the landing cannot serve the conservatory. You will therefore need a second unit. Most conservatories go cold overnight, so you would need a Meaco DD8L Junior in that space (for when it is below 10°C).

[@terryn111]

From left to right. You say that the second button is a "Smart Laundry Mode Button" Is that correct? or just a mistake. Anyway, I have just received my new Meaco Arete 12L Just one small complaint is that when I use the night mode, it is still; a bit noisy

[@MeacoUK-Omar]

Buttons and functions as follows: Power Smart Humidity Mode / Air Purification Smart Laundry Mode Night Mode / Child Lock If you're finding the night mode to be noisy, it may be the fan setting is already on the low speed, you can tell the difference if you activate smart laundry mode for a few minutes, then revert to night mode. Hope this helps.

[@hennnnerz]

How can I use it just as an air prufier? If I set the humidity level high will the fans still run?

[@MeacoUK]

Just select AP mode and you are done. It is a one press operation.

[@thaidang96]

I’ve just bought one. If i move the dehumidifier to another area, would I have to wait for the refrigerant to settle or use straight away?

[@MeacoUK-Omar]

Hello & thanks for your purchase. You can certainly feel free to move your unit, so long as it's kept upright, you'll have no issues. Simply plug in and use.

[@matth7443]

Does this still purify the air as well when dehumidifying on continuous?

[@MeacoUK]

Yes it does.

[@pavstaaaa]

What about draining directly out via tube

[@MeacoUK]

here is a video that will help you - kzbin.info1kqoG6z2x-Y

[@jeffreyelliott1000]

Just got the 20L version of this, the instructions state you can place it near a wall then another paragraph in the instructions says don’t! Which is correct? Thank you for your time.

[@MeacoUK]

Thank you for your purchase, you can push it right up against the wall

[@jaker3151]

Are the MeacoDry Arete 20L and 25L models exactually the same on the outside, physically the same size, with the same control panel and functions etc? Are the differences only internal with the 25L having a more powerful compressor etc? I'm trying to decide if it's worth paying extra for the 25L with the extra 51W power consumption, or if the 20L is more cost and energy efficient to run. Also I read in another comment on here that the Arete 2 will be coming soon. Is there any update on this as I can't find anything about it on your website. Thanks.

[@MeacoUK]

They are identical on the outside but the 25L has a larger fan motor and compressor which results in a lower cost per litre of water collected. Arete Two is due in January.

[@rayyanattar1281]

Shouldnt you keep it away from surfaces. or no need for that?

[@MeacoUK]

It can be pushed right up against the wall, that is the beauty of Arete.

[@SmallLegacy]

Will this dehumidifier work in winter temperatures of 7 degrees Celsius? What is the recommended room temperature to run this model at?

[@chrismichaelmeacouklimited4004]

It will be fine for short periods below 10°C, if you are looking at long periods below 10°C then this is where a desiccant dehumidifier like the Meaco DD8L is the more efficient option.

[@SmallLegacy]

@@chrismichaelmeacouklimited4004 Alright thank you.

[@rt1185]

When is the new Meaco Arête Two being released? What are the new features? Thanks

[@MeacoUK-Omar]

AreteTwo is due December 2023. One of the new features, wifi/smart phone compatibility, more information available upon release. Thanks.

[@alexberryx]

When are the filters going to be back in stock? It’s been months now

[@MeacoUK]

Demand has been huge and they will be here at the start of May

[@SP-dr1hf]

Hello. Can I leave the radiator on while the dehumidifier is running?

[@chrismichaelmeacouklimited4004]

You can, just don't place the dehumidifier directly in front of the radiator because the heat from the radiator will warm up the incoming air sensor and the dehumidifier will think that the room air is dry.

[@dfairman5880]

How do you clean the water tank if it gets mildew? It looks tricky.

[@MeacoUK]

It is easy to clean with a cloth or pop it in the dishwasher.

[@dfairman5880]

@@MeacoUK Thanks for answering. Can I also ask if the lid comes off and if it has been tested safe to go in a dishwasher? Thank you!

[@MeacoUK]

@@dfairman5880 Yes to both of those points.

[@MPD90]

Hi. Great video, I've just purchased the Arete 25L and this was a helpful walk through of the features. I did have one question though. Many dehumidifiers suggest leaving 20-30cm minimum distance between the machine and any walls for airflow, but I've noticed the Arete seems to be OK to go much closer to the wall. Is there a reason why the Arete can go near a wall where other units cannot? Thanks for your help.

[@MeacoUK]

Thank you for your purchase. Our customer survey revealed that this would be a good idea, so we designed the air intake to make this possible.

[@theprincessmedicdiaries]

Mine seems to be blowing out cold air and it’s freezing at night when trying to get to sleep. Any suggestions?

[@MeacoUK]

They do not have the ability to cool the air, that is not how they work. But, because the air is moving it may feel cool, but it is actually 1C warmer than the room temperature.

[@nataliazurek6991]

Hi I bought this machine 1 month ago when i change to clothes drying mode a fan speed change it makes loud noises like plastic rubbing against plastic because of the vibrations is this normal? Or can it be un even floor?

[@MeacoUK]

If you have a wooden floor then maybe, but please send a video to customer service so that we can provide you with a proper answer (customerservice AT meaco.com).

[@iturhs]

I've got what looks like dust and yellow algae in my tank. Was left w water it in for a while. How do i remove this? Can i claim under warranty? Thank you

[@MeacoUK]

Just wash it or pop it in the dishwasher

[@MihirParekh-l6w]

Can we keep at one place for 3 bedroom house? Or we can to keep roaming it??

[@MeacoUK]

Pop it somewhere central in the house and leave all of the internal doors open and all will be fine.

[@And-War]

How do the wheels Go on mine don't fit

[@fifirik5638]

We bought a 10L last week and set it up but until today, it didn’t collect any water. The humidity ist between 70-80% but it won’t go down. The size of the room is 10m2 the size of the whole basement ist 38m2. What could be wrong? 😐

[@MeacoUK]

Make sure that you have it set to CO and let it run for a couple of weeks.

[@AlistairLevie]

An absolutely brilliant machine, we have a basement kitchen (two washing machines and two heat pump dryers) basement bedroom and en suite bathroom and it's working great, reducing humidity levels from 70% down to 45-55%%, thank you. Is the second button smart laundry or smart humidity?

[@MeacoUK]

Glad that you love it, the button on the right is the Smart Laundry button.

[@enzocaststream]

how long did it take to get it down from 70% to 55%?

[@robertybob]

Can the hose, for continuous extraction, go upwards and into a sink? Or must it use gravity and go in to a tray (or outside the house through the wall) at a lower height than the machine?

[@MeacoUK]

Water can only go downhill. If you prefer you could buy Arete with a pump.

[@robertybob]

@@MeacoUK Thanks! As your website is out of stock of the 25L model, would I still be able to register for the 5 year warranty if I was to purchase it from a business on eBay?

[@MeacoUK]

@@robertybob only if they are one of the authorised resellers listed on our website. Unfortunately there are too many people selling retailer's returns on Ebay who pretend they are new.

[@stillolivia2230]

Do you have to have your laundry in the same room as the dehumidifier when tryint to dry clothes? Or can i have the dehumidifer on the landing and clothes in another room with door open for example?

[@MeacoUK]

You can do, but it will take longer for them to dry

[@stillolivia2230]

@MeacoUK I thought so. My last question (we've just purchased this 3 days ago) how do I set a target, so I want to set at 50, it hasn't reached there yet we've had it on for 3 days closest its got is 57 58. But I've never set the target, how do I do this and thank you so much for a speedy reply. Thanks

[@MeacoUK]

@@stillolivia2230 thank you for your purchase. Press the droplet button until you see 50 on the screen. It takes a while to dry a house out, give it time (weeks not days) and it will get things under control.

[@stillolivia2230]

@@MeacoUK thanks so much

[@stillolivia2230]

Me again. Just to confirm. Day 1 of purchase, reasin 73 ish, on day 5... our target is 55... its mainly at 60 to 63 the odd time 59. Am I right in saying it will get there but allow a few weeks.

[@markgriffin2338]

Just purchased Arete 1 12l. Seems to work very well but cannot understand why it switches between low and high fan speed when within 15% of target rh level. For example rh 50% should drop to low fan speed at rh57. 5 but keeps switching back and forth when below 57.5rh. Am I missing something?

[@chrismichaelmeacouklimited4004]

Thank you for your purchase, if you have set your target to 50%rh then it will be in low fan speed until 65%rh and high fan speed above that. Hope that helps.

[@univedmgratz]

Can I use both the HEPA filter that comes with it and the optional charcoal filter that can be purchased separately, both at the same time?

[@robertbrown3121]

You can only use one or the other, not both at the same time.

[@travellerseko]

One of the Arête is with air purifier which is more expensive. I wonder if I need to buy air purifier and dehumidifier (arete) separately to get more efficient results? Because usually all in one devices work less efficiently. I have 2 bedroom ground floor flat in Glasgow and have a mould due to condensation.

[@MeacoUK]

All Arete models have the H13 medical grade filters and can be used as an air purifier. In a flat Arete should be all that you need and the dehumidification is the priority to deal with the condensation and the mould.

[@travellerseko]

@@MeacoUK thanks very much, I bought 20L version ❤️

[@Scubajunky]

How does continuous mode work ? does it just dehumidify non stop, continue when the tank is full and not slow down when the humidity is within 15% of 40%. The explanation in the booklet is not very clear.

[@MeacoUK]

Continuous will run the dehumidifier non stop until the tank is full regardless of the room humidity

[@Scubajunky]

So it will cut off when the tank is full, will it lower the humidity level as far as it can on high speed all the time ? @@MeacoUK

[@MeacoUK]

@@Scubajunky Basically yes.

[@Scubajunky]

Great, thanks for getting back@@MeacoUK

[@Scubajunky]

Just received mine two days ago, it is taking a lot of water out of the air, about two litres every 8hrs, very impressed with it. I have an end terrace old stone house, exterior walls feel damp in a few places and it has mold in a few places. I live alone, the place has two upstairs rooms ( one empty, one my bedroom) a lounge downstairs, kitchen and toilet. It's not a big place and really suits one person, maybe two. Is the 12l Arete One the right model for this place ? also is it safe to leave it one 24/7, the fan speed will be high because the original humidity was 76/80%

[@MeacoUK-Omar]

Hello, Thanks for your recent purchase. Yes the 12L is suitable for your home size, it's best to leave the unit on 24/7, after you set your target it will look to achieve this, once it has, it will switch off for 30 minutes and recheck. Every 30 minutes it will check, it is designed to be on all the time in order to keep control. To begin with it will be required to use the higher fan speed and run for longer periods working to balance your home, once it has, you will notice a reduction in the water collection and time it remains on. Hope that helps. Omar@Meaco.

[@Scubajunky]

thanks@@MeacoUK-Omar

[@jenniferdoyle3969]

The arete 12l or the abc 12l ...im trying to decide, for a two bed house. Lots of humidity. One person living there. Quietest one would be best. Which would you choose, please?

[@chrismichaelmeacouklimited4004]

Very small margins here, they are both very quiet and they would both do the job. With stock being in such high demand at the moment I would go for whichever one you can secure stock of.

[@paulefc1971]

Had the same question yesterday and ended up buying the Arete 25L, i just guessed it would be buying the best one you can afford, theyre an absolute godsend to be honest, within 90 minutes of plugging mine in (it was delivered today) the humidity fell from 67% to 51% The only real choice for you, i suppose is whether you want the HEPA filter or not ,if not, the ABC would be more than suitable

[@shereekirby1787]

Is the air from the air outlet meant to blow out stronger on the left side of the unit?

[@MeacoUK]

Yes, absolutely

[@TheSound0fLegends]

Just about to buy this to replace a faulty electriQ dehumidifier. Should have got this from the start. Random question. Where did you get the sofa from? It looks comfortable and a high back is always great.

[@MeacoUK]

Natuzzi sofas!

[@TheSound0fLegends]

@@MeacoUK excellent thank you I'll take a look

[@stockstunna]

What is the cord/cable length for this machine in cm? I am wondering if it will be long enough to wire into my bathroom.

[@MeacoUK]

It is 2m, but you should consider electrical safety as 220-240 volts for any appliance does not mix well with wet people in a bathroom. We have ours outside the bathroom doors on the landing and we just leave the bathroom door open after showering and it dries the bathroom out fine.

[@shmoksi74]

Can you help me please. If the air that go out is cold or warm???

[@MeacoUK]

It is about 1C warmer than the air that goes in.

[@SagaciousFrank]

Hello Chris at Meaco, I own the Meaco 25L Arete One dehumidifier. I was wondering, what's the best way to tell if the HEPA filter needs replacing, just to examine it - are there any particular signs that I should look for, or just if it's very unclean? Also, can the HEPA filter be washed? If not that's fine, I have a pack of replacements I bought along with buy the Arete One, but I'm just curious anyway. Thanks.

[@MeacoUK]

When the filter turns grey then just bin it.

[@SagaciousFrank]

@@MeacoUK , okay thank you! 👍🏻

[@bertb3535]

Hi, just watched your video to ensure I was using it properly. I've had the dehumidifier running for 6 continuous hours (including with wet washing in a small room.) The machine hasn't collected a drop of water. It also feels like the fan is blowing out and not inwards. I've clicked smart laundry and ensured the small dehumidifier light is illuminated. The clothes aren't drying either. In fact I had more moisture on the floor/windows and mirror in the bathroom with the laundry than I would if I didn't have it running. Any ideas?

[@MeacoUK]

It depends on the reading on the display, if it is less than 40 then no water is not a suprise, if it is higher than 40 then please email customerservice AT meaco.com so that we can help you.

[@bertb3535]

Just sent an email to your team. Thanks for the quick response

[@jessicajackson5351]

I got ome today and having same problem still got condensation on windows only a tiny drop of water has collected and its only blowing air outwards

[@helenalovelock1030]

This is very well designed. I cant decide between the Meaco one and the Ebac one. I can’t understand the technology behind or the marketing behind the Smart Control of the Ebac one.

[@chrismichaelmeacouklimited4004]

The Meaco will always be cheaper to run and quieter, that is a fact. Smart Control on an Ebac will run the machine until it fills the tank once a day, everyday. Sometimes this is useful, but mostly you just end up spending more on electricity.

[@helenalovelock1030]

@@chrismichaelmeacouklimited4004 Thankyou 👍🏻👍🏻👍🏻. I can’t wait to find out what the new Meaco will be like. What date is it released and cz. You give us any clues ?

[@noneB974]

meaco has 5 years of warranty

[@mohammedbathia8242]

Can you connect a hose to it instead having to empty the container everytime?

[@MeacoUK]

Yes, all you need is a piece of garden hose

[@PaulOCONNELL-h7m]

Hi Meaco any idea why my Arete might be leaking? Is there anything I can try before sending it back?

[@PaulOCONNELL-h7m]

@meacouk

[@MeacoUK-Omar]

If you haven't done so already, please contact our customer service team to look into the matter and be able to help rectify as soon as possible. Thanks.

[@GetCooking]

What is the extraction at 18 20 degrees? Also what home size is this designed for? Thanks

[@MeacoUK]

It would work in anything from a flat through to a five bedroom home. At 20°C / 60%rh you would get 8.5 litres per day and at 20°C / 80%rh you would get 14.02 litres per day.

[@SR-lh8pk]

Is this supposed to blow out cool air from the top?

[@MeacoUK]

The air is about 1C warmer than room temperature, but because it is moving it feels cooler (like a fan in summer). The dehumidifier itself cannot produce cool air.

[@AndyMyerscough-l9r]

Does it turn off when the water tank is full?

[@MeacoUK-Omar]

When the water tank is full and requires emptying, the dehumidifier will turn off, bleep five times and the water tank full indicator will light up solid. To empty the water tank, simply pull the water tank out from the dehumidifier and empty the water. The handle (only available with the 20L and 25L) can be used to make it easier to carry the water tank. Use the pouring holes on the left or right corner of the water tank to empty the water (the water tank lid does not need to be removed). The water collected can be used to water non-edible plants only - do not consume.

[@aagomes270]

Hi have a 2/3 bed bungalow. 1935 ish made. I will be doing a full renovation in a few years time with air filtration system. I want to know which arête should I buy now? 12L, or 20L. Will the 25L be too much? Does it cover the whole house by positioning in one place? Or must the dehumidifier be moved around room to room? Will it dry the bungalow too much? I’m worried about cracks etc if too dry eg plasterwork? Please advise

[@MeacoUK]

The dehumidifier will not dry the space out too much because that is not how the technology works and the humidistat will prevent over drying. You can put the dehumidifier in one central location and leave the internal doors open and the dry air will come to the dehumidifier. Use a 12L if you live on your own, a 20L if there are two of you with lots of washing to dry and a 25L if there are more of you with washing or poor extraction in the bathroom/kitchen.

[@ministry_of_love]

Just bought my recently. Thanks for this video. I'm using mine primarily for drying laundry.

[@ayseek9134]

I bought the 10l im scared to used it because of the propan inside. While carrying it to another room it knocked slightly against my knee and made noises like to bottles touching. Can something happen?

[@MeacoUK]

No, it will be absolutely fine and perfectly safe to use.

[@ayseek9134]

@@MeacoUK thank you very much!

[@DonnyProductions]

Hi, I am considering getting one of these, I live in a 90m2 flat which is long and thin. Will the 12L model be sufficient if I put it somewhere in the middle of the flat?

[@chrismichaelmeacouklimited4004]

Thank you for your interest. If there are three or less of you in the flat then it will be fine, if you are four or more then go 20L.

[@khowarth40]

Hi do these machines get rid of cigarette smells.only one person smokes in a room but can smell in other rooms.

[@MeacoUK]

Ken, to remove smells you need a good charcoal filter, HEPA will not remove smells. Arete will have the option of charcoal in the summer.

[@khowarth40]

@@MeacoUK thank you much appreciated.