How To View Cisco Call Logs the Easy Way - TranslatorX

In this video I introduce you to TranslatorX. TranslatorX is a great tool for parsing collaboration log files from CUCM, CUBE, Expressway, etc leaving you with the call specifics. This allows you to see the header details from each call in the logs you collected.
I mentioned Patric's Channel in the video... You can find him here:
/ @patrickkinane1
He has a great video on log collection as well that you should certainly check out! • Four ways to gather lo...
Looking for other Troubleshooting resources? I highly recommend these books on SIP and SIP troubleshooting:
Understanding Session Boarder Controllers: amzn.to/2LeG8If
CCNP Collaboration Part 1: amzn.to/2ZJTBvQ
CCNP Collaboration Part 2: amzn.to/2ZIL0tp
#cisco #cucm #troubleshoot

[@voipnetwork165]

Really nice video. Great overview. I had forgotten how helpful TranslatorX is and had just been using the RTMT to dig through these files.

[@FiZZStar]

Great video, would like to know how I can learn/understand logs from Cisco video endpoints (identify issues, call drops, possible HW issues, etc.) if there's anything you recommend either video or website?

[@TheTechCatalyst]

Unfortunately not... you have to parse those manual as far as I know. Grep for "error" and "warning" perhaps...

[@alreid12345]

Great helpful video. Thanks

[@hectorgomezreyes2278]

Very usefull, thank you so much for sharing!

[@Dave_A41]

Thanks for the video, helped me

[@kumaresankumaresan644]

Nice explained😊, how to see the firewall ip address between the two phones or from service provider call

[@DeepakMishra-po9bu]

Great video !!

[@michaelhagans965]

For some reason, when I drag in my folder, just like your CUCMCallTrace folder (not zipped) it processes the files, says it's opening them (which are .txt.gz files) but throws an error. I do have include sub folders included. The error is that it doesn't see any messages in the logs but I can open an individual file an see called/calling info ... ?

[@AbuAhmedAlsudani]

It is amazing tutorial and that what I looking for, Thanks very much. I have a question: How can I export the Call List at is to file txt or what ever it is? Thanks in advance😊😊😊

[@TheTechCatalyst]

That's a good question... I'm not 100% sure to be honest... If I get a chance to check it out I'll let you know!

[@AbuAhmedAlsudani]

@@TheTechCatalyst Thanks for your reply🌷🌷🌷

[@arunRaj-jl1lv]

Great!

[@pgiralt]

Nice video ;-)

[@HumanHiLiteReel]

Nice software! Man, it sure would be awesome if TranslatorX could pull the files directly from the cluster using AXL or something

[@g13marathonas]

Hello..can anyone tell me when I see in a call log Disconnect [cause= Normal (RemoteDisconnect... Is this when the other end disconnects me .or it may also indicate some network issue that caused call to drop

[@nsolarte21]

This only works for cucm Not for cuc ):

[@VerballyCopulating]

Nice video. Often I hear "after 5 minutes there was just one way audio" after checking the logs there is nothing suspicious. Where else can I check for errors?

[@TheTechCatalyst]

The logs on the phone itself will probably be the best bet.