HP Laser Jet Pro MFP M28W wont connect to WIFI (FIXED!)

[@johnnaughton9729]

Spent 30 mins on the HP printer app, absolutely no help. Watched your video, worked just fine in

[@AshleyWalker99]

I can't believe how easy that was, but how hard HP makes it to find the solution. I spent so long trying to reconnect my wifi with the HP app, then I see this video and within 3 minutes my documents are printed. Thank you!!

[@brian9320]

This doesn't fix the problem though. The printer is still not connected to the WIFI

[@melonyyang1198]

OMG, thanks for saving my life! This whole time I didn't bother to select "Security key" instead of entering it as a password.

[@lmt-adventures]

Mine prints and shows “Status: Disabled” but no password whatsoever

[@shawndreyajohnson8973]

Same

[@oleary525]

@@shawndreyajohnson8973did you guys figure it out?

[@bernaleo3629]

Its 1234567

[@Turbo_96]

Did you find the solution? Show the same for me

[@Themilkmanskid.]

Why I do not know, my printer came brand new w/o the pin to connect to my printer, and I looked frustratingly everywhere for it. Support was helpful, but only helped through some confusing way I couldn't replicate. This vid should be used as the HP support help. Thank you very very much Keely!💛👍 I can now wirelessly print from my laptop to my printer all by myself!!!😄

[@r.m.642]

You’re a superstar! My new router doesn’t even list this printer as being compatible but your fix worked. Thank you!

[@JoeReilly56]

HUGE help as zero documentation from HP on this. Thank you!

[@CMRHM]

Man, you just solved my issue. The password on the printed test paper is also called security key in the network settting for the printer. Don't know where you are, I want to thank you for your help!

[@Enjoymentboy]

This was awesome. My router bit it just before christmas and even though it was swapped and same SSID and passphrase used of course EVERYTHING but this printer reconnected without issue and of COURSE this happened when I absolutely needed to print something.

[@alokkumar4302]

1

[@svsranga]

Basically if you put your WiFi router in to Broadcast mode for such devices then the Printer while blinking the WiFi Light blue, joins the network. But this is a very new feature like post 2022, so the video from Keely can do it is really awesome as it helps those like me who like to hide their SSID and hence getting in to the Webservice of the Printer allows you to configure any WiFi Network. Well done Keely, great video and thanks for sharing. The Video does end abruptly so you could do a part 2 perhaps and show the configuration on the network in the Printer's webpage.

[@keelycandoit1554]

Appreciate the kind words my man. 🤙🏼

[@splootcrate]

Worked! After this, you need to run HP Smart to finish setting up your printer.

[@zackroyster4674]

But what? I can’t figure it out 😅

[@KipTheProducer]

YOU HAVE NO IDEA HOW MUCH I NEEDED YOUR VIDEO!!!! I was so frustrated...thank you Keely!!!

[@RafFer3]

Exact. It is not recommended to follow HP's instructions. With your advice I was able to connect the printer. Thank you so much.

[@dionemcguinness7383]

Thank you. I've wasted countless hours trying to trouble shoot this and was about to purchase a new printer. You've solved my issue! So grateful to you.

[@AbsolutelyAlpha]

This worked for my grandmother. Much appreciated

[@Khan_Ruslan]

Thank you very much! I can't find information anywhere about what to do with my printer when changing the WiFi and you just saved me at the last minute! Thank you and all the Gods of Olympus responsible for printers ❤

[@MimsFROM87]

Bro!!!! Thank you. I’ve hated this printer and the HP app. Until now. Thank you good sir.

[@hadley314]

Your a life saver, this is the only video that worked for me 😀

[@bengrimes910]

Thank you! This worked exactly like in the video. I’ve been trying to follow hp support guides and they’ve been useless.

[@xedok3077]

I would like my printer to connect to the router. And that I still have WiFi on my cell phone. I've tried everything and nothing works. I ask for help. I even tried it using the Smart App.

[@gregflorko8402]

Thanks. Worked great. I had the same situation. I had gotten a new wi-fi router and had this problem with both an HP LaserJet and an OfficeJet. Both printers had previously been connecting via wi-fi, but, we were using BlueTooth to connect. Somehow, because the printer could no longer find a wi-fi router, it also broke BlueTooth. Seems to me those two wireless protocols are independent of each other. A broken wi-fi connection should not take down BlueTooth with it.

[@PifPaffe]

Thank you so much!! However, Ideally, I don't want to disconnect from my wifi every time I print. Is there a way to do that? I've tried connecting my printer to the router by pressing the wifi button, then the WPS button on the router 'till they both blink, but the HP app doesn't read it. Is there a way to do this or is my printer just too old?

[@mo-og4ep]

Same issue here!!! At least I know this as a work around to get it to print... still a pain HP software stinks!

[@michelegoodwin9819]

Wow! Just wow! I’m so impressed! It WORKED! You’re awesome, thank you for your genius! I was thinking I was going to have to buy a new printer! 👏🏼👏🏼👏🏼

[@misslady81309]

Thank you thank you!! So satisfying when you here the sound of the printer working. I really couldn’t figure it out it worked for my M29w. Thanks again.

[@cyberlord64]

Thank you for this. You are a lifesaver. I was trying to get this working for hours and as usual, some random guy on youtube has a 2 minute solution... I mean, look at this shit that HP has on the official setup guide: "If your router does not support WPS, skip to step 3." "Step 3: On your wireless router, press the WPS button." I shit you not, this is the official setup guide for a printer that was released years ago. I was told that HP is shit when it comes to support but _god damn_ !

[@MeShellMaBelle]

Geeeeeeez! You did it! Thank you! Why did it have to be so friggin hard? HP & Co. should just come grab your video and insert in all their comms. I wish I had a nickel for all the time spent on IT changes they never anticipated. A new router? What? THANK YOU!

[@samilopez7364]

Thanks!!! My sister has court tomorrow!!! Lifesaverrrr

[@arip3109]

THANK YOU!! I was gettin so irritated thinking my WiFi password got changed 😂

[@yrien982]

the router band must be in 2.4GHz, higher than will not connect , that is also my problem if you know anything how to change 5 GHz to 2.4GHz let me know

[@Mysterious_Scoundrels]

I can use this instruction to print from my pc/phone etc… but I have to go change my Wi-Fi/internet connection on said until. But… how can it connect the printer to the Wi-Fi network?

[@spursla1]

Thank you, HP app was absolutely no help. You're a 🌟

[@ciropig]

Can we do it also with the smartphone ❓

[@AngelBabiee1]

Thank you so much! I tried everything it didn’t work! You video was so helpful and easy to follow.

[@oleksandrkoptiev5898]

Thank you, mate! Unfortunately, Wi-Fi Direct Setup is disabled on my M28w ))) Do you have any clue how to turn it on?

[@kylaodonovan]

I'm wondering same thing

[@zacharytaylor6032]

I know it prints monochrome, but can it scan and save in color ? Thanks for any info you can give me.

[@imandanial4565]

Yes

[@experimentaorlandobyvaness1624]

Omg thank you SO MUCH!!!! This is the only video that helped me!! I had the same issue with my printer. Thank youuuuuj

[@redtrunkrelics]

you are my hero! thank you from southern ontario canada ! :)

[@katherinechwazik1728]

My printer has wifi direct disabled and I can't get it enabled again - any chance you have an answer?

[@doublexdouble519]

Thank you so much! I've been struggling with wireless connections for months!

[@daspen]

You nailed it- totally worked on other HP model as well, thank you!

[@bertraminc9412]

Remember, this printer does not have a screen on it, with which to change your settings like other printers may have. Settings are adjusted via a web page, which can be accessed through the Print Queue pop up window. To get to that open your printer preferences on your computer and bring up the Print Queue (I'm on a Mac). With the Print Queue window open, select the preferences icon (Mac is a gear icon). You will see in the middle of the window, "Show Printer Web Page..." button and select that. This will take you to a "..local" web page through your computer browser. When this loads you can see all the settings for your printer there via a list of hyperlinks on the left column. What this video addresses is the "direct connect" setting and password (connection between your computer and your printer via wifi wireless cards only). You can check/verify the name of the printer and password for direct connect there but this might not be what you are experiencing. In our case, we changed the name of our home wireless network and did not go into this settings page to change it there, so our printer wireless setting was still looking for the old wireless network name. We loaded this settings page and adjusted the network via "Wireless Communication" setting on the left column. There we selected the new network name (our network is visible) from the list of detected networks in the middle of the page; entered the password, which they call "Passphrase" on the bottom and finally we hit "Apply". Note: this settings page takes a bit to update when you make changes but this will work. Chances are your home wireless network either went down or has been changed and this settings page is where you go to enter the new information.

[@Desirefordesiree]

Can you make a video because I dont know what to do based off reading this

[@bertraminc9412]

@@Desirefordesiree No... just follow those instructions and you will have no issues.

[@nathanswick5466]

This works, but only as long as I'm connected to the direct wifi connection. Once I switch back to my own wifi it disconnects. Is there a solution to this?

[@jimdeveau4025]

My printer thanks you. It was one more reboot away from getting thrown out the f@#$ing window! Thanks a bunch

[@SarahPoulin]

What I want to know is how to connect it to wifi in the first place, when I don't have a WPS button on my router!!!

[@subvet3668]

Very helpful video. Thank you so much. Really worked for my M29.

[@DerekJojenCummings]

FYI: After you do this, you should be able to switch back to your 2.4ghz network and run HP smart to get normal network printing back.

[@friederiketeufel4179]

how exactly do I do that? :) I appreciate your response

[@clarisegerst6031]

Best video worked right away ..Thank you

[@RobynMacCara]

I connected to the printer. But nothing really happens after. Is there something that I am missing to do after?

[@koonholee3056]

Thx for the video,I almost throw this junk to the bin

[@dovakein9013]

Dude, that was so easy. Thank you.

[@EvaCortez]

This worked first video too whew THANK YOU !!

[@Camii1701]

HELP :( the wifi of my printer does not have a password and when I connect to it it says: connected, not internet. I already installed the drivers but it didn't work.

[@Queenabbytips]

Thanks for your help. 👍🏽🙏🏽🙏🏽🙏🏽

[@rogerlaflamme435]

Thanks I’ve Ben without my wires for a long time and that work for me.

[@JPAGAN23]

Thanks, it worked!

[@gregtr82]

DUDE!! Thank you SO much for this. Seriously.

[@gurashishsingh7186]

I have orange light on below the croaa button..i am unable to connect or take out ant print..so frustrated

[@kymmieann2400]

Thank you so much for this video!!! Who the he** would have known this! I looked for that password all day!! 😂

[@donluedetmoonsone9573]

Customer service sucks and Thank you for shares the video my friend

[@SmirkWrench]

I don't get it - how does connecting to the printer's hotspot help you get it connected to your wifi? What do you do after connecting to the hotspot?

[@jayizzett]

Great video bro. Great Everything was right there and you went right to it 🎉🎉

[@armandosepulveda7090]

Thank you my good sir doing the lords work

[@AyumazHD]

My M28 printer said WI FI direct disabled but the light in the wireless is keep blinking… Why the hell. How can I activate Wi Fi direct from the printer?

[@mimiyabela1710]

Same problem .... what's the solution please

[@AyumazHD]

@@mimiyabela1710 I think factory problem… I solved it without using HP printing app. It’s useless!

[@mimiyabela1710]

@@AyumazHD can you show me how ?

[@moinmaster3516]

Same problem wifi diect setup is disable how to make it enable

[@ExploringCanadaInfo]

This worked perfectly! You're amazing. Thank you!

[@ТимурЗахаров-ф7ъ]

on the paper in wifi status it sais disabled, even though router is running

[@MohamedElmasry94]

I FOUND THE SOLUTION PEOPLE : DISAPLE THE WPS CONFIGURATION ON THE ROUTER THATS IT .. STEPS on ur router configuration settings : WLAN ACCESS > uncheck ENABLE WPS ... it will lower the security of the router but will let the printer connect easily with wifi, you can enable it again after finishing your work and so on ... if you can't do it ask ANY tech technician or on youtube of how to disable WPS on your router model. Enjoy!!

[@Justbeingme971]

THANK-YOU THANK-YOU THANK-YOU THANK-YOU THANK-YOU THANK-YOU THANK-YOU THANK-YOU...............I was about ready to the SOB into snowbank.

[@iamval]

Big up for that video! Thanks! 💪🏼👌🏼

[@a.abdelwahab986]

What about the quality of printing

[@xo.jardani]

mine the status says its disabled. any help?

[@chilenzo8484]

Thankksss mate! We own you bottle of what u like!

[@Barry_July_4]

Thank you very helpful

[@photojacq]

Your a rockstar!🤩Thankyou

[@JayJBotes]

Thanks Mate! What a Blessing. You Rock!!

[@hazemmizo70]

Where is that security key? Can you make it clearer

[@lourenaud4057]

J’ai besoin de precision, à 1: 30. Vous entrez mot de passe soit 12345678 est-ce numero qui est sur la feuille qu’on entre OU BIEN notre mot de passe du réseau / routeur, c’est ambigu. Merci.

[@alboon2000]

C'est le MDP de la feuille

[@emmyBAYBEE14]

You saved me! Thank you for this!

[@alicewoo7856]

Thank you so much !!! How simple - just enter the password they give you, duh 😅 and I couldn’t print for 2 damn years

[@carinaramos5590]

I can’t even find it on my device anymore… 😩😩😩

[@leonxd4405]

Thank you Greetings from Germany

[@danielle_canaway3390]

Guys, if you’re having the same problem as me where this video didn’t work for you. Try this other video: kzbin.info/www/bejne/jaaTlISdq7uEZqs and use the password: 12345678 (just like the password on this video) Good luck!

[@toons8157]

Lifesaver! Thanks!

[@lindsaylybrand599]

That worked!! Thank you!!

[@LaliLali0128]

That part of days wifi, mine days status: disabled...ugh I can't fix this

[@LaliLali0128]

Where it says*

[@tatianamacdonald4552]

You just saved me... Thank You!

[@kimberlyalonso1379]

Thank you!! Exactly what I needed !!

[@gobetour2688]

Thank you so much, you helped me 🙏🏻🙏🏻

[@Shandylier808]

You are the best!

[@sara_withan_h]

It worked! Thank you.

[@mmrrff555]

What if it says disabled

[@kbrown5218]

Thank you for the video. But I messed up taking the Windows 11 upgrade. Nothing on the wifi icon is the same anymore. Plus I'm now on new 5G WiFi and this HP Printer has zero options to go the route you show. A printer with less than one ream of paper used.. Cha ching again I guess

[@unique329]

It’s only printing one page. It won’t print the second page for me

[@VictorPiacente-qr8ov]

youre a GOD thank you so much

[@christinepettyfer001]

But this doesnt help me with my phone app for the printer

[@aurelhatos4716]

Very good!! Good instructions!:))

[@Prez.Pickles]

and when you connect the printer is disconects the internet....

[@azmanmiah6273]

Mine said wifi direct setup status: disabled

[@dulmidiidyare352]

Appreciated. It worked 👏

[@aradsabbaghhamedani3355]

Was helpful bro🙏🏻

[@themeek8494]

So appreciated. Worked for me. Thank you!!!