How to set up the Scan to Network Folder feature for HP Color LaserJet Pro printers | HP Support

[@JordanPerez-g2x]

There should be an option to enter the network folder path from the "Scan To Network Folder" section of the web interface. This option is not present. For anyone curious, you need to open "Contacts" and add a new address book contact. You will have the option to set this contact up as a network shared folder.

[@HPSupport]

Hi Jordan, thanks for contacting HP Global Social Media Support! Thanks for sharing the information that helped you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@AndrewGaul86]

Yup. Now of course that option requires you to go through 16 options to perform a scan. So back to the unreliable Scan to Computer option we go. Brother, you ask? Create a shortcut on the main screen. One touch scanning and done.

[@AndrewGaul86]

Now I'm stuck on "Installing network device" and it doesn't appear to be doing anything. Unable to find printer. Even though the software just found it in the previous steps. Brother, you ask? You set it up for a client and you never hear from them again until it's so worn out from doing consistent and successful printing and scanning that it's time to retire it.

[@AndrewGaul86]

Had to pull teeth just to get to an option where I could type in an IP address since the auto discover claimed it wasn't connected to the network.

[@AndrewGaul86]

Heeeyyyyy! It's finally working! Seriously, do better HP.

[@oxababyful]

after entering the IP in the Browser there is no tab for „scan“ ? Where can i find it or how can i activate the „scan“ tab? pls help thank you

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@oxababyful]

@@HPSupport my product is: HP Color LaserJet MFP M183fw (31C613) I cant see the tab „scan“ after entering the IP in the browser. my tabs are: Home, System, Print, Fax, Copy, Networking and HP Web Services But it looks diffrent then in the video, the tabs are on the top and not on the left site

[@HPSupport]

Thanks for getting back to me, Please use the link below regarding the scan issue on your printer and follow the steps, Link - hp.care/6051oKv4D Let me know. Regards, HP Support

[@oxababyful]

@ hello thank you for replying, but it still dont work. I cant find the tab „scan“ it dont show up for me, i can scan documents via app on my smartphone but my goal is to have a paperless office, i would like to scan all my documents so i can have them on my pc sorry for my bad english i hope you can understand what i mean

[@HPSupport]

Thanks for the reply. That printer model doesn't support scan to email. Available scanning options can be found in the printer specifications. hp.care/6051o3QFW Regards, HP Support

[@Mr.wwe2212]

I am Getting this error when i want to add shared folder on HP M3035. The mfp user account id ’shahi’ has insufficient network access privilege on this system for Windows LogonUser authentication to take place.

[@Mr.wwe2212]

@HPSupport

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up scan to network folder. I will do my best to assist you. Please refer this document to setup scan to network folder: bit.ly/3GvJCzw Binu_HP Social Media Tech Support

[@aaronjohnvolante1862]

Hi Support. I already set up the Scan to Network folder on Color LaserJet Flow E877. Once I started scan the document, I got stocked "Scheduled" status. How to fix this issue? Thank you!

[@aaronjohnvolante1862]

the status displays "//path/path (Unprocessed)"

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in scanning to network folder. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6056leHYu Regards, HP Support

[@RenatoLeo-y2f]

What a shame, 28 Videos of "how to" but no chance to see how to configure the LDAP for a network.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in configuring LDAP. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6057laWVN Regards, HP Support