Motorola Razr Folding Display Replacement - This Phone Got A 1/10 Repairability Score

[@TheSpotify95]

Wow, that was a tricky repair, from what I saw at least, but I agree with you there. If you can replace the flexible plastic display (which, let's be honest, is going to be nigh on impossible for a Samsung folding device), it deserves more than 1/10. And to give the iPhone 14 7/10 when it has software-paired components that no one can replace? Yeah, these repair scores are amiss.

[@Operational117]

It really sounds a lot like either incompetence, bribery or both.

[@PvtAnonymous]

"software-paired components that no one can replace" oh you can replace them, it's just really difficult. Like soldering over ICs from old to new screen, spot-welding old BMS to new battery and replacing dot projector on FaceID. It's not easy, but doable. And many shops do it every day. Although some customers don't even care if they lose the battery health info or get warning messages. All in all, an iPhone with unpaired parts is still 99% usable.

[@killersberg1]

Maybe they only rate how hard it is to physically replace components not caring if they actually work afterwards. I had to replace the battery on the Iphone SE2 and replacing the bms was definitely mor difficult than just the whole battery and I would give the phone a 2/10. Really not properly repairable for a normal user.

[@Lksz-l9k]

I wonder if the scores would be yhe same if we just switched brands

[@thelightbrigadef4172]

Separating the display is like heart surgery. I was hoping there's an option with a frame display attached to it. I'm impressed that old display still works.

[@Operational117]

The fact the old display, even after seemingly being stretched in unnatural ways when he worked to remove it, still displays just as well as before removal, can be seen as a testimony to OLED's flexibility and durability. As he said, it's very likely it's only the ribbon cable that's damaged. Even the new one, when he tried to lift it to readjust its position and started to bend it, still works and shows no display issue. OLED is remarkably resilient. Flex cables? Not so much.

[@Look_What_You_Did]

WTF are you talking about? Why do clowns like you insist on elevating such tasks to "heart surgery" levels? We know you don't have the skills to do either... Regardless there is NO direct comparison to somebody that takes 15 years to learn the skills required for surgery.

[@jamesmiddleton4741]

It's like a fiber optic cable you can bend it a bit but never do a 90 degree Bend

[@Look_What_You_Did]

@@jamesmiddleton4741 Where do you get that rubbish? I designed optical networking equipment... all with 90 degree bends on the back plane.

[@DoRC]

Avoiding the problem you experienced with the display sticking too early is probably why the adhesive backing comes off into parts. If you just remove the lower part it'll allow you to align the screen at the top properly without it sticking before you're ready. You could then adhere the bottom part then remove the backing from the top part and adhere it afterward.

[@afxgiu]

As someone who can't even apply a screen protector properly seeing these videos feels like witnessing magic lol. Great job

[@StellarNomad42]

Same lol. I think I'll just get Motorola to repair mine hehe.

[@yxnchxk4206]

I am not a service engineer myself at all, but i replaced this screen too. Just because no one service engineer in my area didnt take this job because of this repair rating and web rumors... So i had to do it myself and i did it well 😊.

[@TechDove]

Well done! 🎉

[@jessihawkins9116]

how much it the screen cost bruh

[@TechDove]

@@jessihawkins9116 $800 USD

[@James_D.]

Hugh Jeffreys makes the impossible possible!

[@dhang_somnath]

Mission Possible 009 😅

[@samholdsworth420]

Only a gay man could do it!

[@JustAPersonWhoComments]

The real trick is finding the courage to attempt it yourself. Nice job Hugh!

[@TheUltimateRecycler]

I'm quite amazed that the old screen still worked after the stresses of removal with the plastic card. It goes to show how tough these screens are I guess! Nice job Hugh 😊👍

[@Jorge.ALXNDR]

ifixit's repair score is totally messed up, this phone is more than repairable. There are even other kind of repairs harder than this that people do everyday. The apple paired parts should make the iphone 1/10 right away

[@batman_2004]

Man, this channel is so damn good. No bs overacting, straight to point. Instant suscribe.

[@loki4236]

The fact that this folding phone Last this long is impressive

[@HoLDoN4Sec]

for 65$ this is actually a pretty good and cheap way to learn how to work on some of these foldable...

[@stefanschneider3681]

I just can’t stop being amazed by your fine motor skills, your senses and brains. Your really gifted with talent and thankfully you embrace it. Thanks for sharing 👍

[@TechDove]

I have the RAZR 5G from 2020 and it's one of my favorite phones of my 20 phone collection. That's mostly from the nostalgia but, it's also a wonderful phone as well 😊

[@fnafslapper2605]

I will admit, after hearing about its repair ability score online I was generally shocked to see how easy you made it look to replace the display

[@DergEnterprises]

Most people wouldn't tackle this repair. Hugh: Hold my spudger.

[@markredf150]

Nice repair, Hugh! And shout-out to iFixit, Happy Birthday!🎉 #righttorepair

[@1232lesach]

Plus side is Verizon only has a "60 day lock policy," on phones bought from them(60 days after activation), after that it is removed automatically(unless the device is deemed stolen or purchased fraudulently). This includes devices with e-sims too.

[@prodbydanai]

That's kind of them.

[@TheLongDon]

I wish sprint did the same. I bought a phone through them 2 years ago, paid it off in full, and it's still locked to them... Crooks

[@bluelegend2005]

​@@TheLongDonPlus, Sprint is now part of T-Moblie.

[@1232lesach]

Well sprint does have a lock policy around the same but last I knew it wasn't auto-unlocked and requires you to go through all the steps with contacting them/etc to get them to unlock it. As if you don't do all that it'll just sit there locked to their network forever and they won't do anything about it.

[@hrq007]

Motorola's approach to software drives me absolutely insane. I like their stuff. Their phones feel pretty well built, usually better than Samsungs in the same price bracket, but they are so quick to abandon updates it makes me mad. I bought their Motorola One as soon as it came out. Their Android One phone. Per Google's Android One program directive, these devices are supposed to get at least 2 years of OS upgrades and 3 years of security patches. My Motorola One, for instance, sits in the 2-year window for Android 11. Still running Android 10, even though 11 has been out since september of 2020. Every single time I reached out to them asking about the release of Android 11, they told me there's no date yet. The phone doesn't even show in their online update checker anymore. To be honest at this point I just want them to acknowledge they're not releasing it, and then I'll probably sue their asses for false advertising. The latest security patch for Android 10 is dated october 2021. Exactly 3 years after the device's release. Such a scam. Motorola does not put any effort into maintaining this stuff and Google, who certified the device as part of their Android One program, does not seem to care.

[@TJThomas116]

I had no idea this phone even existed. I like the look of it but boy is that a tricky looking repair. Nice job.

[@Green_House]

I've said it before, and I'll say it again. You are a magician ! ! ! 🙂

[@AtrocityEquine01]

I cannot imagine the sheer stress on Hugh's part having to align the screen to the phone itself and just _begging_ "please be right please be right please be right". And that's not even getting to folding the phone and just _hoping_ it doesn't break

[@Alec9821]

Hugh, if you haven’t already seen it you should check out strange parts new video on OLED repair. It’s pretty amazing

[@Nocturnal_Owl]

this

[@itsmephil2255]

When it comes to foldable mobile phones, it's a no from me But Hugh you are the master 👏

[@NebukadV]

FYI: (Pure, 99+%) Alcohol does not cause water-damage on electronics. It does not corrode metals (pins, traces, etc.) and it does also not create conductive ions and thus will not become conductive, even if it comes in contact with dirt or other particles. So it is 100% safe to use on electronics, even if voltage is present. It might leave a visible residue however, so it can cause problems, when it get's into the layers of a screen.

[@michaeldavidryandanielpaul1990]

3:52 That looks like Pablo Picasso designed an electric razor! Greetz from Merewether, Newcastle. 💙👌

[@kodaloid]

I watched a Strange Parts video yesterday showing how new laser technology can help you repair an oled screen without turning it off. I wonder if the technique would work for the old screen in this video.

[@ChrisSmith-mh6vk]

As always a fascinating repair. Now time for a Sydney Road coffee.

[@Knaeckebrotsaege]

randomly refresh front page, new hugh jeffreys video uploaded "2 minutes ago". that's got to be the earliest I've ever been in 16 years of using youtube

[@clubinhodetecnologiadomate4554]

I got 1 minute

[@NaokiGonzales]

With the current tech available in China, pink/green lines appearing on OLED/Flex OLED displays can now be fixed without removing it entirely on the phone. But it will take time to go available in public. So possible, the repairability of those phones with same issue on displays can be fixed easily. Also, nice job on the nerve-wrecking screen replacement. To be honest, it seems scary, not to mention that almost all flex OLED Panels are too sensitive every removal happened on the device.

[@rameee2589]

Ethan Hunt, who?? Great video as always.

[@marymadigan9707]

Your a real technical wizard omg what a wonderful repair job just outstanding 😎🇮🇪👏

[@Semmelstulle]

I really felt that moment the screen stuck to the adhesive before you were ready for it. Something similar happened to me, too.

[@PhobosTK]

It's kinda insane that major brands release tech so fragile and yet so expensive nowadays.

[@Everett-xe3eg]

You are seeing one of the first of its kind. Come back in 20 years and the technology will be vastly superior for folding screens and quality.

[@tezcanaslan2877]

These are the first attempts.They are far away from perfecting the craft.

[@cavejohnson2075]

I'm sure people said the same about flatscreen tvs when they first came out and now you can buy them for relatively cheap. I get what you're saying though.

[@PvtAnonymous]

@@Everett-xe3eg that's what they've been saying for 5 years, yet here we are...

[@ExclamationMarx]

@@PvtAnonymous Dafuq do you mean "5 years?" The original Galaxy Fold1 isn't even 4 years old yet

[@smadas4192]

Idk, are they that fearful to make phones repairable and affordable to do so that they feel their new phone sales would drop a lot!?

[@jonogrimmer6013]

You can get those screens repaired now, the laser systems cost a lot around $1300 US but are the same ones used to make traces for oled screens.

[@techfixersrepair8676]

This was actually impressive. Holy crap.

[@amaljoe367]

Saw the new machine in Stanger parts channel that can repair OLED screens. This will make repair much easier and reduce so much waste

[@davidsalmons80]

Great content as always Hugh!

[@MrEp5]

It's like having an exposed hard drive, being advertised for storing data. BUT IT LOOK SO COOOOL!

[@fredericocorrea9814]

Hey Hugh. What are the difference from this phone to the newer one with the fingerprint scanner on the back? The xt2071-5. Do you have a video for that phone? Thanks for the great work by the way.

[@61espo]

Thanks Hugh! Great video and excellent info!

[@pjsw]

That oled repair laser is gonna be so clutch when it becomes more mainstream

[@hackbustersminecraft]

What's cool is that the display could actually be fixed now (according to the newest strange parts video)

[@paulnoone7211]

Love the vids keep up the good work jeff

[@FR4M3Sharma]

Scotty from Strange Parts showed a _Lazer_ Machine that can repair traces on Displays like LCD, OLEDs and AMOLEDs that have lines like that, you should definitely keep an eye on that, well if you get to read my comment at all.

[@ihzero]

Would you recommend replacing the battery along the screen regardless if you are replacing the screen?

[@gbember3470]

Great video! By the way, what is that pink double sided tape you used to close the phone?

[@eldren1841]

9:49 so this is what it looks like if a crease is still not developing, fancy.

[@JohnHagenis_awesome]

For whatever reason, most carrier phones in the US require to be connected to the carrier to receive updates. Speculation on my part suggests that it's due to the fact that carrier models get carrier provisions provided through software updates, which means updates come from carrier servers rather than from the manufacturer. It's not always required, but I find it finds updates better being on network. Regardless, Verizon's website puts that as the last update as well. It's a shame that the phone was only officially supported with security updates for two years.

[@Josh-pb5eo]

The problem with the first razor, was the esim only, locked to the specific carrier

[@youhannayousif3868]

Excellent work God bless you

[@andreNZ]

great video as always Hugh! Have you seen Strange Parts' latest video?

[@scotthanks755]

I noticed that when you tested the old screen the last time that it had gone back to just the 1 purple line down the middle instead of the 1 purple and several green ones, so they weren’t a permanent damage.

[@designwithphoenix]

You would think that this font would be more repairable but I kinda have a gut feeling that with the newest one that Motorola has released that this phone was specifically made just for the idea for testing the market before going more in depth into releasing the new "Motorola Razr 40 Ultra" that they recently came out with a before fully committing to the idea of creating a folding phone. You gotta remember that this model released with a 3 to 4 year old processor in like 2020 (the snapdragon 710) so that was another issue with this model... you can essentially label this moto razr as E-waste because of the fact it didn't retain its high price tag from $1,000 to $65 as Jeffrey mentioned. hence why I think that Motorola wanted to deliberately this device so that people couldn't repair it if it was damaged. just look at the what the "Motorola Razr 40 Ultra" offers imagine if they had launched with that device first instead of this 700 series snapdragon first.

[@lindaparker3610]

You are so clever Hugh

[@fredscratchet1355]

Nice job Hugh

[@brandon_nope]

yea this phone isn't a wise investment nowadays but I still love the throwback design

[@JRWilson242]

Perfect job buddy!!

[@g0ral]

The most beautiful folding phone to date

[@petelinux2249]

If the old display has a bad connection under that yellow sticky tape i would say its definitely worth giving to someone with a proper soldering station to try and fix it if possible

[@swapnilsilam815]

Amazing work!

[@ballooneyjr4294]

I just got one with weird marks on the screen for $28 lol im excited to see the condition when it comes in

[@bradfab_fx]

Do you plan on doing a repairability test on the Nothing phone 2?

[@OhHeyItIsNano]

This sounds interesting. I'll give it a watch later on. 👍

[@eformance]

I literally just watched a video from Scotty at Strange Parts where they show repairing this type of failure with a laser.

[@jozsefizsak]

Very interesting and informative!

[@jec_ecart]

You make it look easy!

[@arkabhowmick]

Lately there have been lot of green line / pink line issues in phone displays. Can you create a video pointing out those issues ? Why is it caused ? How to fix it if possible ?

[@calbertoagra]

Vídeo muito top ! Me salvou aqui ❤

[@sparkequinox]

Can't find it from the other video, but what glue (liquid glue you called it) to stick displays back on? The ones you rub the excess off after 12 hours.

[@Claro1993]

I remember this is the first phone to ditch physical SIM Cards and went all eSIM before the US iPhone 14/Plus/Pro/Pro Max.

[@truxttondogyuun]

I swear iFixit gives better ratings on iPhones on purpose.. I seen your teardowns... they aren't a piece of cake.

[@drwhowhogrub3908]

The latest Strange Parts video looks pretty amazing on screen repairs with this fault

[@IMBlakeley]

Pretty well convinced I'll be avoiding any fold phone forever.

[@mattsanchez4893]

Nice work Hugh, glad to see Motorola continues to completlely ignore updates for their phones which is why I will never buy one.

[@cyberone9167]

you are king man!❤❤❤

[@CitarNosis317]

Don't shoot me, but I'd 100% replace the battery with an original one during a repair like this. Just me though. Very nice repair, as always!

[@ilantzur02]

I've been waiting for the "and we're done" to breathe.

[@weniard]

In “strange parts” youtube channel he just showed how a new technique in china is able to fix these displays without replacing the whole display, they use a special machine that is based on the same way that they use to manufacture the display

[@nohandleleft]

Is this an advert for ifixit? Ease up on the name dropping good sir.

[@asulsanjuan70]

hi hugh.. im from the Philippines.. and my motorola razr 2020 got damaged, both of its screen the internal and the external.. i wonder how much woukld it cost to fix it.. hoping you could help me with this one... thanks in advance hugh and more power

[@draakevil]

Funny that I just saw a video where they used a special laser to repair the traces inside the LCD to fix line artifacts.

[@clayton383]

Where can you buy the replacement screen?

[@NicoTv953]

Love these videos

[@upscaspirants101]

Watch strange parts latest video, china developed a new laser machine which can easily remove this pink or green line without damaging or need to change the display, it will be a game changer.

[@AmoghMunikote]

Actually, iPhone was the first phone to remove the sim card tray with the iPhone 4 CDMA

[@CAREFOOTINDIA]

did you have this old display with you

[@austinfarley4971]

Understandably, I cringed a little bit when you did the fold on the new screen. Still not used to this. Not sure if I’ll ever be able to

[@1217257]

Just saw a video yesterday on Strange part channel, that china already created a machine which fixes Oleds with lines on them

[@SinaFarhat]

Good work! :)

[@d2d2505]

what score did the new Iphones get? -5?

[@itzlord8267]

Bro my iphone 14 pro max accidentally fell from my hand the now the power button is not working they told it will take 8,900 Indian rupees to fix it can you pls help me

[@mUgHaL...1122]

I also want to change the panel of my mobile, how will it be done?😢🎉

[@CosticaKristianDiVogli]

Good job!

[@joeigneczi2524]

have you done a repair on a surface duo at all?

[@Temnouk]

Nice job ☺

[@alisonsmith4436]

Thank you so much 😊

[@BuzZ.]

This phone looks like it's been designed by the original razr team. Haven't seen a phone newer than 2008 to be built like this

[@abrahamcholula4671]

Hi Mr Jeffreys I have a samsung galaxy note 20 ultra with 512gb the only issue with it is that it wont turn on at all it had water damaged before but it still turned on and I even used some weird reason it shut down out of nowhere let me know if your interested