Samsung Starts Blocking 3rd Party Repairs? - Galaxy A51 Teardown and Repair Assessment

Could this be the start of the end to 3rd party repairs for Samsung phones?
Riki Kim's video: • Samsung A51 Serializin...
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#righttorepair

[@azaththerandomguy]

The Era of "Just buy a new one" while being "ECO friendly"

[@anivicuno9473]

But we crush them up and dip them in caustic chemicals to recycle them instead of allowing them to be reused! -probabky every smartphone maker in the future

[@zoidberg444]

You'll own nothing and be happy... or else! No more negative comments or I'll report you to the ADL.

[@PixelSubstream]

ECOnomically friendly

[@thatguyalex2835]

Samsung. A new contributor to E-waste. Wow, this world is getting darker every day, but we need to hold our heads up, and try to solve these issues together. :)

[@samuelhere41]

@thatguyalex2835 sorry to abruptly comment now, but not with all of these tiktok influencers buying iphones for their ass pictures.

[@readingsolo]

I love how everytime Samsung makes fun of Apple, they do the same thing like 2 months later

[@UltraGamma25]

Oof

[@vicmaxabc]

I used to like Samsung

[@LTRxG55]

@@vicmaxabc me too, not anymore though

[@ganappriyanc5118]

I hated Apple only because of restricted 3rd party repair. Now Samsung doing the same, Great! ...*

[@jamilkamaly8452]

That's y I use Huawei

[@7gtz]

You either die a hero, or live long enough to see yourself become the villain.

[@Zhyrca]

They always were the villain. Just like everyone else.

[@viralbox9216]

That quote aged so well

[@Legion849]

This quote aged well

[@Bryan-rg5gv]

This quote aged so well

[@rosaria8384]

Exactly. This is why I ditched my A71 and got a 10T Pro instead.

[@PurushNahiMahaPurush]

We have reached a point where the mere act of opening your phone back has turned into something akin to breaking into a vault. Remember when phones and electronics devices in general were repair friendly?

[@rajkumar-rg5sw]

Truth be told thats just due to the fact that the phones are now much more water resistant

[@zabunko]

@@rajkumar-rg5sw Yes, because I submerge my phone daily. Since my first Huawei G300 I do not remember having my phone around water, like ever unless you count toilet because why would I?

[@CallumCarmicheal]

@@zabunko Aah yes because when I drop my phone in a pool of water, I always 💯 plan ahead to do it. Speaking of which I had a slot in my next week's calendar to drop my phone in a puddle. I'll just cancel that event so I don't damage my non water resistant phone.

[@zabunko]

@@CallumCarmicheal What you doing around pool/in pool with your phone? You went there to enjoy your time or be on your phone, dumbo? You kind of ppl who complain sun shines too eh?

[@CallumCarmicheal]

@@zabunko You have never visited scotland have you?

[@notcheems2783]

Phones in the future: *OMG HE USED A DIFFERENT SCREW!!! DISABLE EVERYTHING IN THE PHONE*

[@mari0.mp4]

nice propic bro

[@realcartoongirl]

No

[@andrescarrasco1248]

Apple will call it innovation

[@corkycorner3232]

That is actually a thing, if you mix up a longer screw when assembling, at some areas of the board the screw can damage the board beneath the screw hole

[@MrLuigge]

Omg there is a different particle of dust here that did not came by factory so your phone is now useless...

[@peterthepanda]

Apple: **does something** Samsung: **Mocks Apple** Turns their back... Samsung: *WRITE THAT DOWN! WRITE THAT DOWN!*

[@jannissfr]

Samsung is an embarrassing brand. Reminds me a lot of Google mocking Apple for removing the headphone jack. They really are the whole circus.

[@sourish.]

Samsungs are always slow to realise that it was a strategy for apple to make money. That’s why They mock apple at first then they realise it’s a good way to make more more money by ripping off customers. The clowns are us who buy them. 🤡

[@meowbauk]

Sourish fr 🤡

[@bigt1576]

Reality

[@kamallb4650]

@@jannissfr and the cameras😂

[@UnboxingTVofficial]

"We removed the Headphones and Charger for the Environment" If they would care about the Environment, they (both, Samsung and Apple) would not do such BS.

[@DylanM15]

Actually they both would do that. BUT they also wouldn’t make devices that are just straight electronic waist like wireless earbuds or headphones that never actually shut off or constantly charge themselves and aren’t repairable. That goes for both companies.

[@rupseykhadka3850]

nah actually samsung just lowered their prices way down and didnt claim any environmental reasons

[@SUPABROS]

If they were they would make smaller cases, something like no stupid manual thing, and everything trying to be as stuffed as possible, NOT making a big case with 10000 marketing papers

[@leonidas14775]

Apple pushes out an update to slow down the iPhone you have, so you buy a new one. "We stopped including a charger because we care about the environment"

[@InakiArzalluz]

@@mzzar_xd I tried to share the link to the article from bbc but youtube keeps deleting it. But still, apple clocked down the CPU on iPhones when the battery started to degrade, but they never told anyone, which is shady at best.

[@PaulineDuhadinLife]

Anyone remembering when we used to open our own phones and remove and put back the battery when the phone wasn’t working? Yeah I do

[@davidhutagaol4860]

i also remember carrying a separate spare battery instead of powerbank. My Xiaomi Redmi Note 1 3G had a battery dock accesories. i always have 1 at home, 1 in car, 1 in my bag which connected to a power bank.. Whenever my phone battery is out, i just swap it with the charged one. almost perpetually free of cables..

[@willia3r]

Removing the phone battery is like the ultimate _Ctrl+Alt+Del_ for a process that refuses to close or end at the user’s desire. Now, no thanks to non-removable battery 🔋 smartphones, you as the user are pretty much held hostage to a difficult buggy program that refuses to turn off😕

[@shyellebean9925]

Miss the days I’d drop my phone and have to look to see where the battery went

[@dinkarfowkar999]

I still can do that with my phone

[@spaceforce0]

I’d even be okay with the non removable battery if it wasn’t for that pesky water resistant adhesive 😂 screen replacements used to be so quick

[@klugrypt5814]

I don’t understand this company, first they mock apple, then they do the very thing for which they mocked them. Removing chargers, repairability, the list goes on.

[@DSN262]

Not hard to understand. Making fun of Apple to look good then following Apple to get the same financial results

[@adlan1823]

@@DSN262 problem is, Samsung won't get the same results as Apple. The brand isn't strong enough nor special enough

[@AhmedAkram903]

This didn't age well lol

[@anonymousanonymous4690]

@@adlan1823 yup samsung is only shooting themselves in the foot , their phones aren't good enough to do what apple does to theirs

[@thegixlad27]

The new CEO is in my opinion- the problem. Guy is clueless, making ridiculously bad decisions and it’s only going to get worse Sorry Samsung, but I’ve jumped ship.

[@HughJeffreys]

*I believe Samsung fixed this issue in a software update as people have been successful in having the fingerprint work after repair.* I hope Samsung fixes this issue or provides a way for 3rd party repair technicians to calibrate the sensor. Have purchased some Galaxy S21's to test the repairability of those. Also going to be looking at other brands of phones to find some repair friendly phones :) Share this video to help inform the repair community and general public! We need Right To Repair legislation.

[@Covid_42069]

I wonder if this only affects the a51 only or is it for all models who have in display finger print scanner

[@ffejpsycho]

I should be able to do it... i bought it, nothing hardware should be out of my ability to work with.... I can change my own carburettor if I want, even if I know nothing about carburettor's it's still unacceptable to lock the purchaser out of their purchase. I should be able to go screwing around in their swapping this and that... and even break something irreparably if i so choose... Even limiting to only either the manufacturer, and 3rd party tech is too damn much!!

[@jonathangaffrey3450]

I had my screen replaced on my Galaxy A80 a while back, i was wondering if its just my screen protector but it wasn't, i have the exact same issue, though i could get one finger registered after trying it for multiple days of trying with a creme for the hands. Unfortunately i have the newest version so my kernel is version 4 and not 3 so i can't try that one, but i think this happens to all Galaxy phones with an optical sensor. It would be amazing if you could do a community poll, if this also happens to other devices, like the A21,the A80 and so on

[@jjoulekelvin2986]

Luckily they did with only fingerprint reader. I guess there was hole in the security. Ex: I can use my fingerprint reader to unlock others phone just by swapping the whole reader. So they have done like this. What they should do actually is as soon as the reader is swapped, it should automatically calibrated and erase the users existing fingerprint and can only enter through Pin or password or pattern.

[@trendering3932]

I’m going to be honest but they probably won’t, apple got away with it and made money so Samsung will too, it’s like that with the headphone jack and the charging brick in the phone box.

[@thomaskrijgsman473]

*Important note* I've recently replaced a screen on a Samsung A41, which also has an FOD. After contacting Samsung they said I should add the fingerprint in safe mode. This works! After registering it once, it will never (at least not in my case) again state that the fingerprint sensor should be calibrated. Since then it worked flawlessly.

[@cbtgaming1]

Im pretty scared about whats gonna happen

[@fijidgaf5932]

how do i add the fingerprint in safemode

[@bennybouken]

@@fijidgaf5932 Just boot into safe mode, and then apply fingerprint like you normally do

[@robertrau4426]

Still not working.... cant add fingerprint in safe mode. Maybe because its running Android 13?

[@petrnovotny-bubomaxi8267]

it doesn't work, the phone still wants to calibrate

[@AbdAbdAbdAbd]

Yaaaaaaay! Anti-Consumer Practices!

[@rchltmedia]

did you mean, Anti-Repair?

[@Shawn-fq6hi]

@@rchltmedia no

[@Swenser]

There was a time when the people society voted to look after them, i.e. the government, used to do their job and stop things like forced updates(win 10) and forced failures(canon). But now companies know governments are derelict in their duty mostly. I don't blame companies. I blame the useless governments and people who voted or allowed them in.

[@cosettapessa6417]

@@rchltmedia same

[@george746]

@@rchltmedia It's both Anti-Consumer Practices and Anti-Repair.

[@deleted_215]

The security update is another real life version of “It’s like evolving, just backwards”

[@rarinth]

I think you didn't watch the enitre video Edit: well I guess ur right

[@m.h.a.2404]

@@rarinth ooo how the tables have turned

[@Bruh-vd1pp]

@@m.h.a.2404 lmao

[@fouzaialaa7962]

pairing the fingerprint sensor to the motherboard makes sense for security reasons !!! you shouldnt be able to swap a pre-programmed sensor to a locked phone and unlock it that way ...and you shouldnt be able to hotwire the connector or hook it up to a micro controller that simulates a genuine fingerprint sensor to unlock the device ..... it happend with much more complexes devices like PlayStation and all the mod ships available for it and if Samsung leaves the fingerprint unpaired to the motherboard someone will make a mod ship to unlock all there devices .....

[@wildechap]

@@fouzaialaa7962 EXACTLY, why are people here mad when it makes perfect sense

[@joostoboy]

samsung yesterday: haha look at apple being consumer unfriendly, we'd *never* be that evil samsung tomorrow:

[@mariohoopedme]

Oppo all the way

[@techdoc.repair]

Every single persone that watches this channel needs to write their politicians wherever you are. A nice respectful letter with clear demands for right to repair legislation that makes parts available and puts rules on the serialization of parts so screens, cameras, and so on can be changed without losing functionality of YOUR device. We deserve to actually own the things we purchase. Taking a few minutes a day to work on a letter could change the direction of the entire industry but it takes everyone to speak up.

[@pressstart1490]

Well, when brands started removing chargers, i heard some countries didn't let phones be sold without charger by law. I don't know what happend with that

[@romanmechetnerful]

Unfortunately nobody will do that, they'll just complain and complain and do nothing else.

[@starstudio8402]

“You have become the very thing you swore to destroy” -A Jedi named Obi Wan Kenobi

[@c_r854]

Damn I really hope Samsung sales go down, with the removal of charger, earphones, micro SD and now this

[@StackFan01]

but the A51 comes with headphones...?

[@bigmaxcc]

Jokes on you sales going up

[@LonesomeBossDaily]

They keep doing things this way, mocking apple then copying the things that apple did, I'm sure xiaomi one day will overtake Samsung position as top manufacturer smartphone company

[@user-bs6bm9dl3r]

@@LonesomeBossDaily mi 11 doesn't have charger in the box

[@jonaskonrad]

Who has enough money for a S21 and still uses wired headphones and msd cards? A charger is 15€... I like the new Samsung. Premium phones and a nice ecosystem without having to switch to iOS. A few hundred euro more or less dont really bother me tbh

[@Conceptcreator]

Haven't watched yet fully, but if true, they are starting to look more and more like apple which is just terrible... But let's see.... So yeah.... Tf Samsung

[@AndreiAndrei-rt4po]

1

[@KFOX-he3sl]

Ets see

[@KFOX-he3sl]

Let’s see*

[@jonenemo148]

samsung should stop copying apple and they should keep on thinking whats best for consumers!

[@jackticknor7295]

that checks out with the S21 without the charger in the box

[@BeauPonc]

Well, i was expecting this to happen. Everytime Apple does something, Samsung will (make fun of it &) copy it: * Headphone Jack * No charger * Sofware locking components.

[@warjt4737]

See, it is probably very possible to fix the fingerprint issues, we just haven't discovered it yet. Also, they made the devices cheaper when removing the charger, so I don't know what you are complaining about.

[@12Acorns]

@@warjt4737 the reason why the device is cheaper is because the charger is removed, you would spend the same price when buying the charger or more. Also I doubt it’s a simple fix, most likely a software lock to the component.

[@warjt4737]

@@12Acorns Have you looked up how much a USB-C charger is? No.

[@warjt4737]

@ade rahmat It's not overpriced, it is super hard to find out how to fit all of the components in a small device such as a phone. That causes the price to go up drastically.

[@justinlikesme19]

Cuz samsung is the kind of bullshit person 😂 now their eating apples poop 😂

[@Dan75776]

*apple does something* samsung "how dare you do such a despicable thing" *samsung proceeds to do the exact same thing a month later*

[@FWE_Edits]

😂😂😂 lol Gud joke

[@bottomtext5872]

Bet they're gonna make ads about being repairable, then removing them

[@Irysuwu]

Like they did with the headphone jack and charging brick lmfao.

[@keqling7086]

they were the last company in the competition to remove the headphone ack also samsung had the type c for years now and they have been shipping fast chargers for years aswell so the situation is different from apple who has been shipping 5w USB A TO LIGHTING chargers with their phone

[@bottomtext5872]

@@keqling7086 So what, Apple hasn't been including higher watt chatgers bevause they didn't support fast charging. Plus just because a company is good in the past doesn't mean we sing the same praises today. I could easily give Apple praise for their amazing chips and clean design like the Iphone 5, but we're past that, are we not?

[@zynk52]

@@bottomtext5872 bevause

[@ajemajh]

you know repairing screen in samsung service center is actually reasonable

[@XLessThanZ]

That was pretty sneaky of Samsung. Do this for the next few years on the non-flagships, hoping no one notices, then one day include the flagships and make a statement "we've been doing this for years".

[@houghwhite411]

But this is for security reason!!! - Samsung representative

[@AleksandarDzartov]

@@houghwhite411 what security reasons? ios is closed system but not android you can do pretty much anything you want with your phone.

[@houghwhite411]

@@AleksandarDzartov my first comment was sarcasm lol

[@warjt4737]

My question is why you would make such an assumption this early on.

[@maktv5544]

My a50 also did that fingerprint problem after screen replacement, fixed it by doing a factory reset via android recovery mode

[@hanro50]

I just needed to re-register my finger prints after my screen got replaced on my A50.

[@storch1442]

Which android version?

[@hanro50]

@@storch1442 Andriod 11 Was earlier this year

[@Ghostv33]

Did screen glass replacement on my brother's a50 today Having the calibrate problem Won't let me add new fingerprint :( Can u tell me how u did it 😞

[@justechnical]

@@Ghostv33 you need to visit service center

I'm working at an 3rd party phone repairing company in Vietnam. And I think that most of your "impossible to repair" phone (iPhone 11, iPhone 12, ETC..) are still repairable not only in Vietnam but also in China, India. You should visit us someday when the epidemic is over. ^^

[@logan62097]

Most countries have laws in place that force Apple to give them the proper repair hardware and access to parts. Europe is almost to the same conclusion now too, they’ve already passed right to repair in appliances, but now they’re targeting laptops, smartphones, and tablets which should be passing soon.

[@anonymousanonymous4690]

They’re impossible to repair for the average person don’t get it confused

[@AlexanderPrussak]

@@anonymousanonymous4690 the average person should step up and learn how to do it themself... or go to one of many phone repair stores and support these type of businesses

[@tookitogo]

@@logan62097 “Most countries” have right-to-repair laws for smartphones?!? 😂 List one, I’ll wait. Oh, right, you can’t, because zero countries have implemented such a law yet. _Zero._

[@AL-HD]

Samsung, if you continue on this path, you gonna lose most of your customers and end up like HTC .

[@RyanFordFJB]

Yep already thinking about switching after seeing this

[@emilmanoj8841]

@owo グーチmoshi yea idk about that I'm switching from op8 pro to s21 ultra, jus cudnt get used to not having the built in fingerprint scanner that works with the phone screen off and the gesture controls are also more user friendly on samsung

[@UselessVoidBobo]

@owo グーチmoshi nah, they are also following in the footsteps of Samsung. That is why I have never been loyal to a smartphone brand because one day they will betray you.

[@ryandesilva1206]

They won't 😂 majority of people prefer brand image over functionality which Samsung does have :) only tech people will switch even if

[@josue_mejia]

@@emilmanoj8841 CofCofLgV60WithDualScreenCofCod

[@KenAshcorp]

I'm glad the Exynos debacle made me give up on Samsung a few iterations back. Makes me sad that you've had to go so far out of your way to confirm that it's kind of just a firmware update, meaning it's just a flick of the switch to lock down your entire phone from being repaired by a third party in the future. How far back would companies be willing to go to lock you into even their own Repair "ecosystem" retroactively?

[@plugmanjohn]

Wait so what are u on now?

[@realcartoongirl]

@@plugmanjohn nothing

[@indianajones5929]

I only buy USA models but samsung amoled displays keep getting navigation buttons and keyboard burn in.... Snapdragon made in USA is the only good thing inside and it has never failed

[@DeathInTheSnow]

Yeah, same with the Exynos thing. That's how I ended up with a Sony this time, and I actually like the 21:9 better. And the button placement. And dual front speakers. And the battery life. It just seems more sensible as a phone.

[@Algray_]

​@@DeathInTheSnow To be fair, it's been a while since I last saw someone mentioning a Sony phone... And I mean it, a few years actually. The Exynos isn't the only issue, most of the "midrange" Samsung phones are still under-spec if compared to some cheaper phones, nowadays Motorola has been doing quite well in this aspect. I quit LG and Samsung already, gotta admit the new "Xiaomi" ban in US is kinda screwed... If that involves problems with Google and Android, that'll be painful for the company and its users.

[@Khawajaarslankhalid]

Thank you for the very brief and clear demonstration. I have watched over 20+ videos for this issue but only you are capable of explaining the actual issue behind the biometric sensor calibration needed issue. Thank you for your efforts and keep posting such amazing videos.

[@CLCTech]

Hey ya'll, If you're a "Samsung Certified" shop or repair center, they give you a special Calibration block to recalibrate the Finger print reader when you put a new screen/fingerprint reader in the A51. Also Samsung gives you special access to software the general public cant use that tests and recalibrates all the phones feature. So repair centers that are "Samsung Certified" don't really have these issues because they equip them with the proper tools/software. The A51 is a more specific repair. You HAVE to use the calibration block tool and software for the Fingerprint reader to work when taking it out or replacing it. Unlike the flagship models that don't need the Block and instead calibrates all in the special software. This in turn makes it more difficult for people/repair shops to repair and replace these issues if Samsung hasn't certified you. Hope this information helps you and others!

[@mordecairadzokota4497]

Thanks my guy for the detailed information. It has been very informative

[@metraforce441]

*I’m definitely loving these repairability assessments and should be done more often*

[@bb-gb7jv]

Samsung in 2030: OMG HE CLEANED THE SCREEN WITH A 3RD PARTY CLOTH, DISABLE EVERYTHING!!

[@RealButcher]

b b Yeah, OMG, the person that unpacked the box, was not the one who payed..... "we are disabling everything".

[@bb-gb7jv]

@@RealButcher hahah

[@RealButcher]

b b It's getting terrible. Just look at Louis Rossman's comments on Apple. And its getting in cars too (Tesla a.o.).

[@bb-gb7jv]

@@RealButcher and if apple does it, every other manufacturer will follow

[@MrVsbt1]

🤣🤣

[@MarkoVuckovic32]

I used Android for a long time now and I never had a Samsung phone. They literally mock Apple for things they remove and a few months later they do the exact same thing. I really don't know what else to say!

[@cesariojpn]

Louis Rossmann will be interested in this!!

[@immanuelhermon]

He already did a video on this

[@StackFan01]

Immanuel hermon which vid?

[@MvsG18]

Hell just say Apple, Apple, Apple.

[@asher5318]

Apple isn't a special little snowflake anymore

[@leonm8906]

they're trendsetters though.

[@NadimSadeeq]

@Szala Kaka who's to say they haven't introduced these locks on the S21 series too?

[@tulus38]

@Szala Kaka At LeAsT tHiS pHoNe Is NoT 1000 dOlErZ do you think they won't do this in their $1000++ phones now?

[@tulus38]

@Szala Kaka read my question again. Also, just because the phone is less expensive than iPhone, losing repairability is justifiable? Tf

[@indianajones5929]

@Szala Kaka They came with latest security updates which also include easy spying for "corona related " purpose. The sensors are now recording coughing , facial expressions etc

[@NeroCat9999vr]

I have an iOS device and always loved android for this reason alone. They never wanted to stop people before but now they’re following in Apple’s steps. I guess we all are not allowed to repair our own devices 🤷🏼‍♀️

[@martin67895]

I swear.....smh and this is a budget phone lol not even a flagship so a lot of people are going to get disappointed

[@NeroCat9999vr]

Martin N Androids and many of their variants are indeed flagships. It’s a fact you can google my guy

[@martin67895]

@@NeroCat9999vryea but I'm talking about Samsung.....am saying that this phone being part of their A series which is like a budget phone in the Samsung line is a bad idea cause this is always their best seller

[@martin67895]

@@NeroCat9999vr Samsung flagships are the S series and Note series while the A series and M aren't

[@NeroCat9999vr]

Martin N ...again, you can look it up online. I know you feel confident but please don’t do this in a public place lmao it’s embarrassing.

[@iuciubbb]

Samsung has just become a clone of Apple. I fear the day I can't repair my old, good Galaxy S5 anymore. In that case, I'm gonna switch to Fairphone. As late as possible, hopefully.

[@BillAnt]

Actually the S5 was one of the more difficult ones to repair, since the frame screws were located under the screen. Not impossible to remove the screen without damaging it, but it certainly wasn't repair friendly. :(

[@iuciubbb]

​@@BillAnt you're right. USB port got repaired twice (first attempt was a bad job) and each time it was necessary to unglue the screen, with all the risk that such operation bears. Luckily, my phone is still working. The one I'd like to use, Shift mu, is under development. Hopefully it comes in two years. Let's see.

[@eduardoavila646]

Does it actually still work? Like, it doesnt fry batteries? It does turn on without having to plug a charger?? Mine does work, but ANY battery lasts only about 2h, and they get bad after a few months. AND it doesnt turn on without the usb plugged in, even with the battery full. After the samsung logo i can remove the charger and use it for about 2-3h.

[@BurnPerimeter]

Noooo I had to abandon my S5, and now my J7 Core :( i don't want a new phone

[@dawn1berlitz]

they will be forced to reverse that action in areas where right to repair is legal or face hefty fines or lawsuits

[@FrostyFoxGamingIGM]

right to repair is now a major thing in EU one would assume that Samsung wouldn’t want to lose that many customers

[@heyitsmejm4792]

the thing is, its a security risk.. once the sensor gets swapped and needed a re calibration, it will not work properly and as the video showed, it unlocks the phone from a finger that is not even registered before. samsung just stopped it from ever happening to the public. we'll just have to wait until a makeshift calibrator from china immerges (because i doubt samsung will ever provide one) that re calibrates the sensor so that it can be swapped to another phone..

[@dawn1berlitz]

@@heyitsmejm4792 interesting thing is the only thing that got swapped is a screen it was shown in the video even if they swapped the sensor the got the same thing but if it was the original screen and sensor everything worked fine it didnt matter if it was the original sensor but different screen it wouldnt work and i wouldnt be surprised if this has likely triggered an anti trust lawsuit against samsung

[@heyitsmejm4792]

@@dawn1berlitz yeah, but it seems like they dont have much choice... seems like its too late when they knew about it so they just throw out an update that would lock it up if it gets swapped.. this is a major security risk.. and besides, the a 51 is a mid range phone, it makes no sense to repair lock it. if samsung were to do it (hopefully not), it makes more sense to do that on their flagship devices..

[@dawn1berlitz]

@@heyitsmejm4792 i think they are doing this to kill off independent repair or self repair so they can rip people off to send a device in for repair that can actually end up coming back with other damage

[@CrisCheese_]

You have to feel cool when being early on a video from an australian person lol

[@jonathansanchez6952]

Earliest I’ve been is a couple seconds

[@TechThisOutYT]

lol

[@TechThisOutYT]

@@jonathansanchez6952 yeah I’ve been that early

[@tulus38]

You can be early to watch an australian... If you're also australian lol

[@emmabentley7945]

None of your girlfriends will be impressed 😂

[@kickskii]

i remember when samsung was making fun of apple for removing the headphone jack then proceeded to shamelessly copying it a few months later this feels really similar to that

[@DemonWolfEdits]

Exact same thing happened to me when I replaced my OnePlus Nord screen recently. Fingerprint sensor no longer recognises my print. Don't think this is just an Apple and Samsung issue. It's looking like all the big manufacturers are heading down the same route. As someone who repairs phones as a hobby, this has really taken all the enjoyment out of the process.

[@TheRealWorldMovment]

In the future Samsung: wait that phone case isn’t from our shop disable the phone

[@bayupran]

pls don't give them any ideas

[@AhmedAkram903]

That's Apple in 2021

[@Vladut9091]

@@AhmedAkram903 no?

[@AhmedAkram903]

@@Vladut9091 yes

[@AhmedAkram903]

@@Vladut9091 the battery is literally paired

[@ArunG273]

Removes sdcard slot, headphone jack, charger and also third party repairs like apple.

[@charijard98]

so why are we buying samsung, if its just another apple.. its better to buy the original apple, rather apple wannabe🤣

[@centntn]

@@charijard98 lol

[@bandombeviews6035]

@@charijard98 honestly i have no idea why. at least with apple you have optimization and integration.

[@bigt1576]

@@charijard98 lol true

[@charijard98]

@Sum Ting Wong 深丁黃 its just my preference, i have hard time finding perfect fit screeen protector for my note 8, kinda hard to use with curve or gimmick, so its hard for me to imagine finding screen protector or case for folding phone,, btw i use iphone 12(reguler 12) now.. not the best and its the same like any iphone i have.. but its reliable..

[@alcrian8627]

I think this is something related to Knox. It makes sense thinking about the security aspect of it and it explain why only the fingerprint sensor is affected. This should be publicly explicit by Samsung tho.

[@iam5566]

How so? could you please explain, so I can understand it better?

[@alcrian8627]

@@iam5566 The knox encryption also considers the hardware. It started to consider it a few years ago. However, we've never seen a complete lock of a specific hardware until now. It makes sense to lock the fingerprint reader because if you manage to insert some sort of backdoor in the hardware you'd be able to access sensitive data. One UI prevents you from accessing data if the fingerprint sensor is changed forcing you to use a password. This behavior as pointed out by him started with more recent updates on the security patch. This is purely speculation of mine tho... Take it with a grain of sault.

[@ashystyle]

Where do you buy the adhesive for the Samsung phones?

[@sixldoesstuff5566]

welcome to the Hugh Jeffrey's 11pm binge club, who's in?

[@stefanpitson]

Me!

[@lonIey]

yessir

[@itsmikoton]

Yep

[@cidsx]

3 PM for me

[@nevimbrasko]

12 AM here

[@shaheerburney398]

Idk what to say as Samsung is doing everything apple does

[@Sol-su2mi]

Sad to see but yeah. Imo the S10 series has been the best one they've released in a while imo. No slowdowns, gets updates, has a headphone jack and a microsd card slot etc

[@adammirza660]

@@DistrosProjects not jus that every android phone is following apple that im fucked every smartphone want to ditch charger

[@e39purist89]

@@DistrosProjects Samsung copies mostly the bad, Apple copies mostly the good while also propagating the bad.

[@proxyhx2075]

Yeah.. and they were mocking Apple for those things back then.

[@TheRailroad99]

@@Sol-su2mi I agree. The S10 series seem to be awesome. Phones keep getting worse. I hope the iPhone 12 mini set a trend so we will at least get smaller phones again.

[@ScurvyDoog]

You rock bro. Keep putting these companies in the spotlight. They need to be held accountable for these crimes against the environment and people.

[@harrickvharrick3957]

Isn't it possible Samsung has done this thing with the fingerprint sensor for an entirely different reason, namely to block the possibility of swapping parts in order to gain fraudulent access? Or wouldn't that be a possibility anyway?

[@mjouwbuis]

Since the fingerprint would be stored on the mainboard, swapping out the sensor should not matter. On the other hand, even if their security was that bad, the hacker would still need physical access to the device. Even then, the OS could just display "non-original part detected" and work fine otherwise. Instead, they choose to make the device malfunction in an obscure way.

[@CallumCarmicheal]

The security concern is a big one, although there should be a way to allow the sensor to still be used such as after installation force the user to use a password like they already do when you first turn on the phone (on models like the Note 9) and then display a notification that lets the user "calibrate" the new sensor as we have already confirmed the user is allowed to use the device thanks to the pin or text passcode.

[@ilya_mzp]

Try flashing the stock firmware through odin after installing a new display. It helped me with fingerprint needs calibration issue. Just factory reset doesn't help.

[@nickostrowski183]

good idea, he should make a follow up to this video

[@nickostrowski183]

@Sum Ting Wong 深丁黃 ...what? even if a lawsuit did come, it would not be in their favour because you have a right to do everything you want with the device

[@julian5857]

@@nickostrowski183 no

[@KenAshcorp]

@@nickostrowski183 I'm sure George Hotz will be absolutely thrilled to hear that.

[@nickostrowski183]

@@KenAshcorp idk who dat

[@ivogeorgiev78]

smells like "Unable to activate Touch ID"

[@eastender74]

Repair blocks like these could make for a good advertising pitch for other manufacturers like Google’s Pixel. Promising that they’ll never keep you from repairing your phone. I’d seriously consider them if they made that promise to its customers

[@lowceyn2875]

If it's just the fingerprint reader that it's barely breakable, it can be for security issues

[@GTAandApplechannel]

Apple also does that with the fingerprint sensor and everyone talks about how bad it's

[@calyxprophet5221]

@@GTAandApplechannel Well yes, because Apples fingerprint readers are notorious for breaking, this being said this video is now useless, because it was due to the manufacturer of their displays, putting in faulty fingerprint readers, not the phone manufacturer "locking things down", as we see in iphone with the screen, camera, battery, and charging port.

[@GTAandApplechannel]

@@calyxprophet5221 Samsung too because it's using the same type of cable as apple fingerprint sensor

[@vascomiranda8465]

It is perhaps the weardist thing I've seen. As we "discussed" on your instagram comments, I was succeseful on the fix and didnt need to downgrade.

[@tcc5750]

Is it possible your model was already running older software? Or perhaps it's region specific where they are doing this anti-repair BS.

[@vascomiranda8465]

@@tcc5750 the phone was running the newest version possible before the repair. Altho your second theory might be correct. Hugh could try and flash a portuguese (TPH) rom

[@enzoperruccio]

Jokes on Samsung. I've never had to replace the screen on any of my phones, since something else usually broke first, or the phone got too obsolete to use altogether.

[@bigupbassline58]

Too obsolete to use? I still use an iphone 3g I've had it for 10 years now

[@SomeNot]

It only takes 2 years for a samsung to stop getting updates

[@someperson1767]

@@SomeNot because old Android versions still are very useful and good.

[@Kyle1444]

@@SomeNot Not true. My samsung A3 2017 got a security update dec 2020 still. It's on android 8, and that still runs every armv7 android software

[@RandomGuy-om1vy]

@@SomeNot 1. androids really dont need OS updates anymore. 2. Samsung provides 4 years of major OS updates.

[@nycto0]

They removed chargers, Headphone jack, now SD cards and 3rd party repairs. Time to switch to other brands.

[@liviuganea4108]

You're crying for an SD card slot? How old IS your phone? I can literally find a 128/256GB storage phone for pennies.

[@nycto0]

@@liviuganea4108 not for pennies, this is why they removed SD card so they can sell their top models for more profits

[@liviuganea4108]

@@nycto0 you're indian, you want everything to be for free. I brought both an A70 and an A50 with 128GBs for really cheap. Basically pennies. It's 2021, not 2014. Or are you calling the A50 top tier?

[@nycto0]

@@liviuganea4108 Why you even wasting your time commenting on my comment? Your time must be more valuable than responding on a comment by an Indian like me.

[@Son-Of-Gillean]

As some who has owned a Samsung for my last three phones - Samsung will no longer be a consideration, along with Apple, when I get a new phone

[@Connie_TinuityError]

What actually will you be considering when the time comes? Just looking for suggestions...

[@sergsergesrgergseg]

@@Connie_TinuityError google maybe?

[@radiocalico9124]

@@Connie_TinuityError old LG

[@Connie_TinuityError]

@@radiocalico9124 I suppose they would still be supported by the people at XDA so... I think it's a worthy suggestion.

[@Mico605]

In my country Samsung doesnt even offer repair services, all we have are 3rd party repair shops. So how are we supposed to fix samsung phones? Ship it to korea and hope for the best?

[@IceKrimDream]

Well... where do you live then?

[@kamallb4650]

@Sum Ting Wong 深丁黃 wtf?

[@user-yr1hb4ix9j]

@Sum Ting Wong 深丁黃 waaaait.. they live in the ocean?? america is the only land so there's no way they live outside of America! you gotta be trolling 🤣

[@ajemajh]

@@user-yr1hb4ix9j im not american. can confirm we live on boat

[@My_Old_YT_Account]

@@user-yr1hb4ix9j yeah, he's aquaman

[@jjcp8]

Can’t wait to watch this, always gets me pumped when hugh uploads a new video!

[@DamirMaatar]

It looks like there's really a lot of filling in the phone. At 3:12 you access the real components on the phone, and it looks amazingly thin, with a lot of plastic cases with nothing really important on it (1 or 2 circuits, probably NFC or Qi) Apart from that the phone looks flat, that's amazing

[@bobmcbob4399]

Samsung "Calibration" likely means record the serial number of the new hardware module into the registers of the CPU or similar to pair these two pieces of hardware. This will be a software that only Samsung has access to.

[@tulus38]

That's it, I'm done. If samsung done it in their budget lineup, I'm pretty sure they'll do the same to their premiums from now on.

[@yaboiavery5986]

This is such bs man

[@ianmacdonald4163]

My s10e is my first samsung and I love it. I'm gonna use it until it's dead and then buy from literally any other company. If every other android manufacturer decides to follow samsung in their quest to be apple then I'll just buy an iphone.

[@teimurlu]

If Samsung does that I will be so disappointed

[@789costela]

Agre !

[@no-trick-pony]

Well.. they did.

[@Connie_TinuityError]

Spoiler Alert: They are.

[@colaynasakuragi3653]

Well they already give they’re customers the middle finger every update, or should I say the lack there of...

[@ThattFunnyKid]

They already did... that’s what the whole video was about. *Facepalm*

[@sophivideos1]

Once you downloaded and made sure it worked, it would have been great to see what would happen when you upgrade with the replacement screen and FP reader. I hardly think they thought about pairing the components at the time of production of the components. Since this is a software patch it is probably reading the components and making the ties. So there might be a chance that this could work. Just a speculative thought.

[@Random22]

I saw a video of a guy fixing this issue via resetting the phone. Did you try that out yet?

[@xsforreal]

Apple copies Samsung on the good ideas, but Samsung copies Apple on the bad ones. I really wish Samsung would just keep the stuff that makes their phones outstanding

[@riodwiputra7281]

Samsung copies apple on the profitable one...

[@victortitov1740]

true not only for samsung. For example, i had a lenovo laptop. It had "macbook" written all over it, but the particular offender was the charger brick. It is shaped like apple's ones, the shape sucks imo as it tends to block nearby mains sockets. Yet they totally forgot to copy the good stuff - apple's charger have hooks to coil the wire, and a detachable mains plug with standard iec connector underneath, so i can easily fit an extension cable to essentially fix the shape problem... lenovo's one has none of that.

[@spaceinvader7047]

Future phones be like: Ey mate, he used a different water seal, imma stop working now!

[@amvymavy]

The user be like: *U WOT MATE*

[@Kromiball]

I read this in DankPods' voice, I don't know why.

[@Druid_Plow]

I agree that consumers should be made aware of repair restrictions. This one being a security software update could possibly be stated in the terms and conditions that nobody reads while updating software, and simply go unnoticed. For thing's like calibrating a sensor, they should also be required to make that service available in some way, and be reasonably priced. If they can't make that happen, then let the 3rd party guys do it.

[@Jack_Krauzers]

Samsung literally becomes Apple which they mocked before lol

[@daveadams6421]

That was an enormous amount of work you did - thanks for the video as I've been wondering about this for a while 👍👍👍😀

[@gab_v250]

Midnight here in Italy. Hello fellow late night europeans

[@samuelefilice4661]

Beh non sono l'unico

[@TheChiro2000]

Hello from Serbia 🥱

[@lucachierchia2045]

Nono non siete gli unici 😂😂😂

[@cedriccottage2070]

Had my 1st Samsung mobile in 2001. Since had many more. After purchasing last 3 and all with issues and samsung telling me that they won't honour my warranty in different countries and finding out that they started with these anti-repair practices, moved to Asus and never looked back. Asus took great care when the was an issue and offered to sort out the issue in any country it will be convenient to me.

[@user-cm6yn1fe2m]

You only need to unplug the battery to swap the internals. If you don't unplug the main flex cable and the fingerprint sensor , you won't have that issue. Swap both the main and sub board with everything connected (except battery) and you won't have to deal with ODIN or anything else. I work at a 3rd party repair company in Greece. Trust me!

[@TrueBenja14]

I remember when I changed a screen on a Galaxy A21s, it had the same fingerprint issue after the repair. I checked for dust and anything physical that could cause the issue. This was when I worked at a phone repair shop september last year. Now I understand what might've been wrong.

[@adityanarayansreejith9362]

The replacement screen had a notch lol😂

[@proxyhx2075]

I watched this video a few days ago, then my friend sent his A51 to repair. We went to get it today. It's been 30 minutes and I thought of this video, I was right. The system gave us a message saying we installed an aftermarket part. The fingerprint reader doesn't work anymore, just how I thought it would be.

[@ioney_at]

i do display replacements for the A51 (and every other somewhat recent samsung phone) very regularly. the fingerprint sensor worked every time. tho i did not check the security update yet

[@mjouwbuis]

If you keep the old sensor, it will probably work fine. Only if you replace the sensor it will malfunction.

[@thedoge7182]

Apple: we are eco-friendly Also apple: if your Iphone fails, discard it and buy another one But now SAMSUNS is doing the same

[@ffejpsycho]

Because it works... its our fault.... why would they not do it.... Them: "we'll stop doing it, when you stop buying it."

[@thedoge7182]

@@ffejpsycho nailed it!

[@mayank717s]

"You become what you hate" : A grown ass man.

[@WolferAlpha]

if you think about it, it makes sense for the biometrics to be paired as it can be modified by someone else to access the device data improperly (as in a case of theft). It's okay for me to stop there, only this piece is paired since it is directly linked to security.

[@CMDRunematti]

you know what.... it might be calibrated to the screen... like factory calibration is a more involved process and in the calibration you get it only can change a little bit of that (like how on a bike in the factory they "calibrate" the saddle to be around where a saddle is by welding the frame, then you can calibrate it a little by the seatpost. i htink its because the pixels are somewhat at a different position)

[@tahaak]

I noticed the same thing on an A50 after a screen replacement. It took 10 attempts to register a fingerprint but after that it worked fine. It seems that after a screen replacement the sensor’s sensitivity breaks

[@sa1302x]

Looks like samsung is following apple footsteps. Maybe it's time to look at other brands.

[@ChrisTian-sd5yq]

try xiaomi/redmi

[@enzoperruccio]

@@ChrisTian-sd5yq Too cheap.

[@user-gi5lz4ox3h]

@@enzoperruccio cheap means bad?

[@ChrisTian-sd5yq]

@@enzoperruccio So I take it that you just buy expensive things huh? can I see what phones you own???

[@PS-ub8st]

@@ChrisTian-sd5yq Im not gonna Choose Chinese phones

[@xxDrain]

Such an update has a real impact on what you can do with the device you supposedly own. Consumers should be explicitly made aware that they're giving up the option for 3rd party repair by updating.

[@mmaaddict78]

I’ve replaced a dozen screens on the A51’s and have had no issues with the fingerprint sensor.

[@thedoge7182]

My a71 is my second samsung phone in a row... I think mt next phone won't be a samsung (probably xiaomi or 1+)

[@ronnie2740]

How's your A71 mate ?

[@thedoge7182]

@@ronnie2740 It's really nice, althoush, i'm seeing that Samsung isn't anymore what it once was Glad i have a headphone jack

[@ronnie2740]

@@thedoge7182 same here

[@Max2700_]

Just saw the S20 video. Well, now that's evolution xD

[@ashton6307]

Good to know this info. Plan to get my first iPhone with the 14 Pro, but after I still want to use my A51 as a secondary. Thinking of getting a screen replacement since mine has severe screen burn-in. Made the mistake of leaving a video with a static border on my screen for hours for background noise while I slept, since I dont have a TV in my room.

[@razvanflo9932]

Ty so much, i have an a71 with broken screen and your video answers to some of my questions

[@karlspencer1493]

Thank you for bringing light to this alarming fact.

[@AndrewPanagi]

For biometrics I feel like this is kinda needed. Imagine someone stealing your phone then switching the fingerprint and being able to access your data, that would be the real nightmare for me. Maybe Samsung can distribute to some third party repairers of her choice the essential tools and software for the repairs but keep things like this for security reasons.

[@boostkiller]

1 comment that i like here and the person is not stupid sheep

[@alexl9758]

I'm very sure that the fingerprint data is stored inside of the OS, not stored on the sensor itself. I've swapped the fingerprint sensor on a Galaxy A11 and the new sensor allowed me to unlock the phone normally using my existing stored fingerprint.

[@kovspbru]

What ? Did you even watch goddamn video ? This does NOT prevent unlocking your phone. This prevents you from screen replacement, period. 3:23 - swapped SCREEN totally prevents fingerprint scanner to work, and it's with original scanner, original motherboard, original everything except screen swap. 6:00 - swapped FINGERPRINT SENSOR unlocks phone with non-registered fingerprints. Yeah, it does give error message, but I'm not sure if it's a problem for any banking software. So as a thief someone may just swap scanner, steal your data, open banking apps (because every fingerprint is registered)... Yeah, safety measure, lol.

[@AndrewPanagi]

@@kovspbru Was there any problem with the screen? NO. The problem was with the fingerprint sensor, probably with a password or any other security measure other than biometrics would work fine, i dont know because of course i didnt test it. But the display was looking fine to me, there was not even an error message or whatever so i dont see your point of view.

[@LordSoulSicarious]

Easy solution: when booting after a repair or other modification, clear the biometric cache, and display the following warning: "The following components have been been altered. Please enter your pin to confirm your identity before continuing." Then list all the components that don't match the original device ID. And if they don't remember their pin, let them factory reset the device in its entirety. Recalibration tools don't need to be kept out of public hands for security reasons. It's pure business. These tools could be freely available online to the general public without compromising security.

[@steffanobarbieri9275]

The same thing happened with my a50 when I changed the charging port. I only gave a factory rest and it fixed the problem. Haven't tested it on a a51 though.

[@thedjuanmooreshow2356]

100% agree should absolutely come with a warning label that says you're not allowed to repair this product

[@nar4925]

It makes sense for security reasons that swapping the fingerprint scanner does not allow anyone to unlock the phone, but obviously a factory reset should make that possible. (edit: although all smartphones ask you to enter the pin on reset...)

[@SundeeStudios]

It's android. Unlike iOS, it's fully modifiable, since these "unrepairable" parts can be modded within the software to fit perfectly like they should.

[@chloedegurechaff1941]

Do you expect the average person to know how to do that? or be comfortable messing with the underline code that runs their phone? Really missed the point of this video.

[@SundeeStudios]

@@chloedegurechaff1941 Do you expect an average person to fix a phone by themselves? Yeah, I guess I just answered your question. That's what repair shops are for. Sometimes the real problem would be the repairshops not knowinh sh*t.

[@chloedegurechaff1941]

@@SundeeStudios No you didnt. I'll repeat myself. Do you think the average person will be comfortable messing with the underlying code of their phone? If you do. man you have some high hopes.

[@SundeeStudios]

@@chloedegurechaff1941 No they won't, just like they won't replace parts for the phone themselves. So nor they have knowledge of these kinds of things taking place, nor they will care.

[@yaboiavery5986]

@@SundeeStudios agreed, really dont see this guys point, no regular person is about to replace their broken screen 🤦‍♂️

[@abdlrhmanarabiii4027]

Sometimes you have to do a factory reset after removing or replacing the fingerprint scanner in mid range Samsung phones with optical scanner

[@F0n53ca]

This is to prevent repairs outside of authorised repair shops, there is a tool that calibrates the fingerprint scanner everytime you change the screen, this tool is provided by Samsung themselves.

[@RawbLV]

What's next?

[@felixlca]

im always getting confused with the time, because I’m in Germany. But this time It worked

[@intermie.goreng]

Me as user samsung a51 : * chuckles * I'm in danger

[@ByanSeno]

yah gabisa servis di konter hape biasa lagi wkwkwk

[@intermie.goreng]

@@ByanSeno betul 🤣

[@brockdaniel8845]

Yeah they also locked A12... To manage having a new screen working I need to power the phone with the original broken one and then attach the new screen...🤦‍♂

[@TheSpotify95]

I managed to repair my Galaxy A50 recently - took a bit of faffing about though and I had to transfer the old fingerprint scanner to the new screen. So, new display + old fingerprint scanner = working fingerprint unlock after phone repair :)

[@statmanandco.2749]

Thank you for sharing that with us. It's s shame Samsung is starting to do that as well. I hope it doesn't escalate like Apple did on their last iPhone 12 lineup.