I Bought Used Games At GameStop...It's Bad

[@nickwernicke8526]

I can tell you exactly what happened with no more heroes 3. An employee put the gamecase out in the used ps5 section and kept the disc and big box in the drawer. A second employee filled your order and didn't go to the shelf to get the empty game case to ship with the rest.

[@Heazie]

Very possible.

[@ellusivegaming8379]

Also to add in on what he said that game wasn’t traded in they moved a bunch of games from new to used games a while back including that and bravely default 2 on switch and that game wasn’t traded never traded in that’s why it’s all new stuff they just didn’t pack the case 🤦🏽‍♂️

[@Mushroom-3264]

And this is why I always buy used games on eBay. If I'm buying them new, I would go to Target, Best Buy, or Walmart, but not GameStop.

[@scottneubert6301]

When I don't get the case on a pre-owned game I'll go into the store and look for a complete pre-owned copy, I'll buy it for the second time, then I'll take the price tag off of that case and put it on the ugly gamestop case and then I return it the next day. The employees never remember if the game I bought the day before had the original case or not. The price tag is the same, the game inside is the same, and the ugly case has the same name as everything else. Been doing this for years.

[@scottneubert6301]

An easier option is just go in and talk to an employee, say I got this dumb case can I swap it out for the actual copy. That's if they have another copy of the pre-owned game in store. Also been doing that for years.

[@Kbfrmdaa]

One time I needed a cover art for DS3 I was missing for my collection and I went into GameStop to ask if I can have one of the cover arts off the shelf and they non hesitantly just gave it to me. I even offered to pay for it

[@FabuBrik]

idk why I love these types of videos. thanks for taking one for the team.

[@SwitchThePlayer]

I’ll never again buy a new game at gamestop. This dude tried to give me a open game off the shelf saying, “it’s the last one, we need to put demos on the shelf, but it’s new” I gave it right back & walked out.

[@lennywright5655]

GameStop’s not a bad place to shop, when you know what you’re doing. Only buy pre-owned games in store (or be prepared to return them) Newer pre-own games are safer to buy online (usually come complete). Pre-order new games. If GS employee hands you an open “new” game, never let them use a sticker seal, if they insist, decline the game and walk away.

[@reggiedunlop2222]

🚨 Buyer beware with GameStop 🚨 I bought a bunch of games during the same B2G1 deal. 9 games total…6 came with generic cases no OG artwork. 1 of the games they sent a PS3 version instead of the PS4 I purchased. Another game has yet to arrive and it’s been in “shipping” status since December 2! 🤬

[@DasWeeb]

1:14 this happened to my wife too with GameStop and FedEx. She placed an order on December 10th and didn't get the package till December 23rd. It was stuck in Texas for 10 days.

[@Freemysol]

Never buy used from Gamestop unless you're in the store. You can't trust them.

[@b4rs629]

Also double check them. I bought a copy of Doom slayer edition on xbox one... went to play it one day and found out it was doom eternal instead. Thankfully it was only $5, but still. Now I always double check my games before I drive off. If you ever buy new... and they give you a "unsealed copy" make sure they put a plastic sleeve on it... so that way if you need to return they don't tell you some bs later on as if you opened it and they won't accept it.

[@victorvargas9330]

​@@b4rs629Also triple check them. Don't wanna have to drive all the back just because newb employee forgot to put the game disc in the case.

[@NuclearAbyss]

Just some info, that may help with returning games. Return them in store to avoid shipping fees. Also last year I ordered used games from GS. I Got A plague tale requiem (new for $20), Tactics oger, Trails from zero and severed steel. A plague tale came on a generic case and was clearly used. The employee game me a refund for it and the system counted it as a $60 game. Needless to say I got 3 games for free.

[@jcchaconjr]

The only good thing about unexpected “surprises” when buying with GameStop online is that you can just take it to any store and they will process it - heck, I’ve even had to return the occasional “new” game, because they didn’t even bother to ship it in the original case!

[@Rine.4656]

Yeah, after I bought Cyberpunk 2077 Ultimate Edition for PS5 when it was new from their website, GS shipped me a copy that was 100% pulled off a shelf from some store (not new, not original shrink wrap, just guts put back in, even had the price sticker on it), but they had no problem charging me a new price tag for it. I ended up returning it and getting a real new copy from Amazon (honestly, the only reason I ordered from GS was they were the only one who had it listed at the time).

[@PeopleEqualShit6661]

Well to be fair, Game Stop has to gut one of their new copies so they can put the case on display. They put the disc in the drawers in front of the actually new, sealed copies. When they’ve sold all their new copies, they have to sell you the gutted copy and they reseal it with that ugly plastic with the sticky flap on and claim it as “new”. But I also don’t understand why they can’t just make a display cover art like they normally do instead of gutting a copy.

[@threeswordssama]

I only buy used games from Gamestop in the store for the reasons you've discussed in this video. I think the holidays make it worse but Gamestop has always had issues with selling their used games online.

[@bernardcarroll5610]

I ordered 6 used ps5 games from GameStop, came delivered from 3 different stores, the package that had 4 games in it literally was empty game cases, that was about 2 weeks ago still fighting with customer service to resolve the issue because my local GameStop won’t do anything about it

[@marky3609]

I don't even bother returning when I get a generic case I usually just buy the case off ebay for like a couple bucks and be done with it.

[@b4rs629]

I ended up swapping all my xbox games into blu-ray empty / multi-disc cases... to cut down on space. I Put forza 3, 4, & 5 all in 1 case, Resident evil 2,3, & 4 as well,... basically any game as a franchise. Helped cut out a lot of useless plastic.

[@marky3609]

@b4rs629 For me I really like having the original cases I used to just put my games in big CD storage cases when I was a kid because back then I did not care as much but as an adult I regret not having the official case for a lot of my retro games CIB so I don't do this anymore and have all my physical games in their original cases. I know it's technically harder to store them this way but it's not so difficult to where it's become unbearable for me and I feel like before it got to that point I'd probably just sell some shit I don't really want anymore to make room for stuff I do want.

[@b4rs629]

@marky3609 ya, usually keep original cases for everything especially my nintendo games. I got a tiny room so I had to cut down to make space for 4k movies and other things. I still have the original cases i just put them into a bin in the basement. I eventually just had to accept buying those dvd binders and store all the empty cases in the basement.

[@marky3609]

@b4rs629 Oh I see you Yea I get you. Another thing that was a problem for me when I was a kid tho is I feel like those DVD binders damage your disc because I had a alot of games that worked perfectly when they were in their case but after started putting them in the binders they'd have issues playing on my various consoles

[@b4rs629]

@marky3609 ya, that's one of my biggest worries atm. I'm kind of paranoid about that. I might just have to add another small bookshelf. I bought a good amount of cartoon network and various TV shows... that I'd love to display in their original packaging, but the big box sets make it hard to get the discs out as well. I'm not even sure what to do. I'm kind of torn between having the original packaging, but I dislike how jam-packed the discs are when it comes to these TV shows. It felt like I was about to snap the disc in half when trying to remove them to put them in the binders. They were so stubborn to get out as if I was pulling teeth.

[@jdog1545]

The round indention on the back of the medium PS5 game art is from the case that holds the disk.

[@ShonenJump121]

Even when I bought my games they were like recent games. PS5 games. I only did it because the prices ended up much cheaper than anyone else at the time. I think around $25 for the games I got. Stellar Blade, Last of us part 2 remastered and Lies of P. None of those games came with their cases. Like come on, man. You're telling me you can't get me one game with a case of these games like Stellar Blade/Last of Us that came out THIS YEAR. Nah this ain't it, chief.

[@TheCarlosN1]

I tried to give gamestop a shot and ordered Dragons age orgins ultimate edition and to my surprise I got it the next day. I opened the package and it was complete but in horrible condition. Broken case and dirty discs. I returned it and bought off of ebay.

[@Heazie]

As someone who used to work for GameStop for many years, yes, it's entirely possible someone traded in that No More Heroes just like that.

[@hirakatashii]

I'm a collector and I buy from GameStop semi-regularly. When purchasing online I usually only buy when a B2G1 sale is going on. A few things I've learned over the past 3-4 years: - As far as getting cases included, I've had pretty good luck with Wii, Wii U and PS Vita games (although Vita games are rarely in stock) - you can return games purchased in a B2G1 deal, so I just return any that come in really bad condition. I'm a bit more lenient than other collectors on condition, if it comes with the cover art I'm usually happy unless it is super beat up. I recently got a copy of Four Swords Adventure from them with the case, while Mario Golf on GameCube came with no cover art and disc was horribly scratched so I returned it. - I almost never buy DS or 3DS games from them unless it's in store and it has a case, bc those almost never come with the case in my experience I'm not going to say GameStop is a great company or anything, but there are deals to be had on occasion, and if you visit the store regularly the membership is absolutely worth it.

[@hirakatashii]

Oh and surprisingly I've often gotten pre-owned Switch games loose when ordering from GameStop online, so I've mostly stopped buying Switch games from them as well. I thought more ppl would have kept the cases but I guess not

[@SpookbotTV]

I made a TikTok on my last GameStop experience with ordering used games. End up paying CIB prices for loose games.

[@therealjaystone2344]

I finally beat Mario and Luigi Brothership in 50 hours

[@NintendoMania98]

Did you 100% it? I'm trying to keep playing it but it's dragging its ass lol. Im 20 hours in

[@therealjaystone2344]

@@NintendoMania98 yes. There is a lot of backtracking.

[@NintendoMania98]

@@therealjaystone2344 I'm about to just plow through the rest of the story, I've been keeping up with side quests but yeah the backtracking sucks

[@grafixtiger]

I have been trying to decide on getting, is it a good game I read there's alot of back tracking, I don't mind that, but if it drags, I don't know, it looks good tho , any advice would be greatful, also how's Donkey kong country. I haven't heard much on it at all any comments would really help me out I only by switch exclusives, mostly get my other games for my ps5, I hope to get some comments for after Christmas shopping. Thank you inadvance 😊

[@nadinemazzawi4344]

I dumped it

[@aqlandmirrorvideogamerandc2983]

I guess you don't know this. Yakuza 3 Remastered physical is up for preorder with LRG. They have already done 3 physical yakuza games. So yakuza 3 Remastered is LRG 4th one. They confirmed that they are doing 7 physical yakuza games with LRG. If you had preordered yakuza 0. You get a slipcover to hold all 7 games in one box together. Plus LRG has been doing classic editions for them also

[@muneno1066]

One thing I appreciate about gamestop is the stores are really chill about returning online orders. Too bad the 2 stores in my city are now closed.

[@mikeschneider361]

With B2G1 deals returns need to be done in groups of 3 in most locations. The issue is that they need to be returned within 7 days so if you sat on a package for weeks waiting for the rest of your order you might be SOL.

[@EveryDayCivilianBlog]

In store only when it comes to used games at GameStop. Someone pulled these games from their store and screwed up the no more hero’s for sure.

[@DraggadonsDen]

GameStop should either have an option to buy with the case (even for a slightly higher price), or have a marketplace where people can sell stuff on there like eBay.

[@JBThomas1026]

I recently took a cheap game boy game to GameStop just to see what their employees knew about retro. The employee looked at it for 30 seconds and then asked me “ is this a Nintendo 64 game?”

[@SamHighAm-716]

If the games had the original case, manual and cover art then it would be "GameStop NEW". You were lucky to get what you got. If you want to get a "look behind the curtain" the GameStop subreddit is chock full of people that claim to be either current or past employees of GameStop. The contempt they show for customers is more than I expected.

[@Nero_Venus]

I only buy preowned games from Gamestop in store - I usually have terrible luck online getting just disc only. There have been times when I bought new, and was sent an obviously preowned copy in a generic Gamestop case. For new games, I only use Gamestop if I preorder - those come sealed for me at least

[@williammckelvey5359]

Yeah online is awful. I will say I do shop in person for the buy 2 get 1 sometimes because you can see what they have that has cases and what doesn't. Like my local shop to my collage is a really good one to shop at in general but the one near where I grew up is not a good store. So it really depends on your local store and then some deals can actually be good.

[@boo1_gaming927]

Honestly, if buying pre owned from Game Stop, it'll be best if you go in store. You can see the case and its contents, and you won't be playing a game of randomness of condition for games.

[@DanPar]

These are rough, but it’s crazy how their “new” games also arrive in similar condition.

[@TachibanaTengoku]

I was overworked and hated my job too, but I never did my job nearly as poorly as fedex and usps do...and they make quite a bit more than I made, albeit inflation is pretty nuts rn so even making good money with the post office is probably still not enough now

[@LatashaMorra]

I only go to gamestop to order xbox 360 video games once a month

[@b4rs629]

I picked up a copy of Doom Slayers Edition on xbox one... I went to play it one day and realized it was Doom Eternal instead.... kind of salty as I had already bought Doom Eternal. I didn't even buy online either. Double check your purchases even when you shop in store. Also if you buy a new game from them.. make sure they put a plastic sleeve on it... so if you need to return it... they don't act like you "used it" despite them selling me a "used copy at almost new prices"... shit is rediculous. I had an employee told me they can't accept the return because it's been opened... I told him that's how gamestop sold it to me..... I told the employee... you know damn well ya'll sell unsealed copies as new... and got the audicity to blame the buyer especially when they have a reciept as well. ^ Their return policy is ass backwards.

[@marky3609]

Man I have a GameStop Black Friday haul video and literally all my used games came in brand new cases except for the one game I bought in store on purpose. Besides that everything else came fine. And all my GameStop games were delivered by USPS and put in.my mailbox and they were in an unbranded vanilla sleeve.

[@NintendoMania98]

I will NEVER buy used games from gamestop online due to how one of my friends got screwed once, hahaha. Btw I really like hearing you talk about new series you're obsessing over. Just really fun and pushes me to try new things!

[@cantfindmywilltolive657]

GameStop online is 50/50 on either you get the game with it’s original case or with the shitty case so it’s a risk but in store is better cuz you can see what your going to get also yes if you don’t like the game with shitty case you can return it you get 7 days when the game is shipped to you and all you need is the paper that came with it and if you don’t have the paper then the online order number is also your receipt and you don’t have to bring all the games just the ones you don’t want. Also helps if the dude behind the counter is a gamer bro cuz my dude has good costumer service helped me out and is pretty chill to talk to, if you don’t have a dude like that still go and return it cuz yeah sure it will take time but better to get your money back and get the game with its og case

[@Spo0ky_22]

Fed ex is my least favorite carrier. The photos they use are always bad

[@gavinb8860]

I bought three games this time and got all generic cases and the wrong game in one 😂. Took them back to a local store and the service there for returns is always great.

[@mercenarybdu]

I stopped buying from Gamestop a while ago after they could no longer could fully fulfill a pre-order on regular copies of games I sought, despite the order window being still open. Also, their management has been getting worse and worse with each passing decade. Amazon used games has been getting better all the time as it does come with the factory content even if the game case is nearly totaled. I know Amazon is not the greatest of companies, but nearly all listings on the site are near accurate when I do buy something off of the site. I currently have more faith in Ebay and Amazon that Gamestop as of this point next to the small game store that is barely scrapping by.

[@kuriaki777]

If you can get one then there is a remastered copy of yakaza in a red box. I love that set of games I have all of them. It is called The Yakuza Remastered Collection it has 3,4,and 5.

[@Drewsefer89]

GameStop used games online prices are horrible cause they’re selling them at CIB yet 70% chance you’re only get a loose copy

[@MSUHitman]

So those brown boxes with the logo are supposed to be for systems, not games. Even if you had ordered a system, stores are supposed to have blank boxes to ship online orders out in, & games SHOULD NOT be in those boxes.

[@xtruthx]

Samurai Warriors 5 on Switch is a fantastic game. runs good, looks good.

[@Aenima308]

Wow I got that kingdom hearts game on 3DS for 14 bucks complete with the little card things on Mercari 2 years ago

[@victorvargas9330]

Evens out after B2G1F

[@HIROsilverstar]

Used to wait all year for one or two games on birthdays or Christmas. Rented almost every weekend in 80/90s as kid/teenager... I'm just trying to figure out how all these people on KZbin have collections of games from my time period of being born all the way up to the new generations but it's not like they have a couple games either it's like their whole house or bedrooms are fully stocked like a blockbuster or GameStop.. i mean really what TF..

[@franciscor390]

Shiny amazon trinkets tend to attract the Jawas. Taa baa

[@marky3609]

I bought 2 Switch games used and they both came brand new in case lol

[@TheSkinwalker1]

I wouldn’t buy preowned games from GameStop they are ripping their customers off

[@victorvargas9330]

Honestly...the Gamestop boxed packaging looks kinda cute, but don't be fooled! GS ain't cute.

[@davisballard721]

Where is the shirt from?

[@prior242]

I refuse to support Gamestop as tempting their prices are. They've shown time and time again that they don't understand their customers.

[@joeyisabsb1]

I actually really liked The Medium. I've been ignoring reviews a lot lately and have been happier for it.

[@Bird-Birdy-Love]

They really need to have better quality control.

[@brettcole9986]

No more hero's 3 big box is suppose to come with the steel book case

[@untitledstuff]

If you actually play games it's not that bad.

[@AlohaGamester]

I love the shirt Bo. Where'd you snag that?

[@Kazamala]

You can complain about GameStop but you can return every single game. Don’t like it? Return it, they have the best return policy on games

[@FrankieFresh]

I bought 3 switch games only 1 came with a case.

[@gimickz5951]

Why do delivery people leave stuff on the porch? Thats just dumb

[@ottiecollects]

Last order I placed with gamestop I did not receive 2 of the 5 games... never got my refund and had to call customer service every day for a week i literally just gave up :/ ........... (nice shirt btw)

[@grafixtiger]

It looks water damaged

[@gabrielbelmont9025]

I dont mind buying used..i just really hate those crapy cases n white logo boxes

[@ostrichesandgin8570]

You should play Blair Witch by Bloober.

[@GBooster-ti2ng]

Gamestop is a joke, used games are a gamble. Even new games come in used condition

[@jamesmorris9120]

For New: They are required by Corporate to open one box of each title and put the game box out on the shelf. All the rest are sealed, in original box. If you buy the last game they have of a specific title they put the game back in the on-shelf box and sell it new to you. I’ve had this conversation multiple times over the years with GameStop employees and told them they can just print duplicate labels just as good to put in placeholder boxes on the shelf, thereby leaving all games new and unopened but it’s a corporate policy they can’t avoid. Still, a good employee wouldn’t care and make it look just as good for each game title.

[@uberjewish9466]

Donate, you had it right lol

[@MagicDonut00]

You just need dynasty warriors 3,4 and 5

[@LatashaMorra]

Happy Monday

[@Tank-N-Spank]

It is so random with them 😂

[@Speedo94]

Damn you buy some games bruh lol

[@TreeFallStudios]

lol Just love these videos.

[@joeynolan304]

I own that copy of No More Heroes 3, it most definitely comes with a case. I can tell you for a fact, Game Stop actually throws away game cases quite often. Due to all of the generic cases they keep on hand. A game like that, that has a large outer box like No More Heroes 3, I can almost guarantee Game Stop threw away the case. This is very common practice there.

[@AkeruzHacks]

😂😂😂

[@leeartlee915]

I don’t give a rats ass what kind of case my games come in. If you’re the type of person who orders from Gamestop and returns games because they are missing manuals, I pity you. You need to get some other things that mean something in your life.

[@b4rs629]

It's the principle of it man. If you're paying full price for something... people expect full value. If I bought a copy of Pokemon Xd gale of darkness for $200... it better be near-mint /w a manual atleast /w the poster possibly as well would be ideal. People want to relive their childhood... I'm not too big on having the manuals... as long the case & artwork is in good-great condition and the game works... I'm happy. Cases can always be swapped though, but it's something you shouldn't have to do if you're paying a premium for out of print retro games. I wonder how many games... gamestop has ruined by throwing out stuff over all the years.

[@leeartlee915]

@ and I would argue that your priorities are way screwed up. It’s a sheet of paper staple together outdated instructions on how to play the game, something that everyone knows how to do in the year 2024 let it go.

[@victorvargas9330]

​​@@leeartlee915It's 2024, manuals have been phased out since a decade ago. For someone who doesn't give a ratsass, you seem to give alot of it towards people who appreciate art and complete products. We pity you.

[@labyrinthofstars]

I don’t get it. Why don’t they have cases. Do people buy new games and throw the case away? Also GameStop shouldn’t take games without the case. Save that for eBay.

[@leeartlee915]

It completely defeats the purpose if you just return everything that’s “not up to snuff”. Do you buy games to play them or display them? And “both” isn’t an answer. One has to trump the other.