I broke the customers truck 🤦🏻‍♂️

[@EdD-ym6le]

You made that step look like those trees .

[@CaseyLaDelle]

I’m pinning this comment so Ethan see’s it 😂😂

[@EdD-ym6le]

@@CaseyLaDelle 😁 Just messing with you . I'm surprised the wheel / steering components can take that amount of force safely without damage - cars and trucks . I guess it's not good for the bushings / soft stuff but neither is the accident in the first place ,

[@michaelmcclure8673]

​@@EdD-ym6le Have you ever drove on the roads around NYC , I've seen potholes to where you could see the road below. 😮😮

[@anjiemarie1]

​@michaelmcclure8673 Go drive in South Louisiana where the potholes have potholes! I grew up and learned to drive there, so I'm an expert pothole avoider!

[@aliceevans3357]

Gosh guys, I thought Oklahoma had potholes!😂

[@lancestover7209]

The only people who mess up occasionally are the ones doing something. The rest just sit back and say crap to the ones who are doing the stuff. Keep up the Great work you do Casey

[@ronaldhull8057]

Couldn't agree more with what you stated about the peanut gallery! 👍💯percent

[@jeffclark2725]

Another thumbs up great video ​@@ronaldhull8057

[@13699111]

I agree with your comment

[@davestevens4263]

Yah ! What he said ! Shit happens .

[@dkraft]

yeah, sit on the couch where it's safe. Nothing bad will happen.

[@ryanthomas2472]

No charge for the winch out and call it even was exactly what I was thinking. Always nice to deal with a reasonable person on the other end.

[@henriklind]

His trucks will probably get stuck several times in the future as well.

[@pauljohnstone4723]

Have a friend who had a tow truck. He could accept fault if he made an error because it happens. What he really got upset about, was when someone blamed him for something he didn't do because he knew he was nowhere near "the damaged" part of the vehicle during the recovery.

[@CaseyLaDelle]

Exactly. If I screw up I will own it 100% and do whatever it takes to make it right. But if you try to blame me for something I didn’t do, I will wage an absolute war against you and turn the world upside down if that’s what I have to do to stomp you into the ground.

[@SB-vt9tz]

@@CaseyLaDelleYou are so great ❤

[@davestevens4263]

People do that shit in the auto body industry. They come to pick up there vehicle & go rite to the back that had zero damage & say what happened here ? Nothing your damage was only in the front ! Scammer !

[@macattack1392]

​@davestevens4263 yep & their so obvious about it & b-line straight to the damage. Atleast act like ur looking at the car all the way around then point it out. Now I've seen missed damages that wouldn't think was part of something, BUT have the proof to show how/why it needs fixed= (crash report, insurance notes, etc)

[@katreniaclark]

@@CaseyLaDelle Totally agree, I did the same when i was in the business of repairing hot tubs.

[@daveporter9222]

That’s trucking. Stuff happens. I do admire that you showed the accident.☮️🇺🇸

[@SnarkyMcSnarkles]

I mean if you watch this dudes videos regularly you would have seen this coming. He is pretty careless. sloppy. brave of him to show these mistakes.

[@clivehorridge]

@@SnarkyMcSnarkles That comment was snarkier than the snarkiest thing in Snarkles land. I hate Casey LaDelle. 🤣❤️🇷🇴

[@bobbyt2657]

Casey tells it like it is .. good or bad, reason why he loses sponsorships !!!

[@bobbyt2657]

@@SnarkyMcSnarkles If you are ever in his area and need a tow .. make sure to tell whomever that you don't want Casey to come rescue you. He won't mind. If after a few weeks and your vehicle is still stuck ... that's fine. YOU clearly stated that you don't want Casey to rescue your ....

[@GrumpyForester]

@@SnarkyMcSnarkles I DO watch his videos regularly and have for a couple of years now. You're screen name suits you pretty well, but you would probably be well served by actually going back and watching more of his videos, since your snarky-ness seems to be based on a rather narrow (perhaps even nonexistent) dataset...

[@Inspector6X2]

Casey I appreciate your transparency in your recoveries. Owning all of the good and bad things that happen is a rare thing in today's world. Good on you for living honorably

[@InfamyAutoTowing]

Man this summer I had a jhook break and a safety chain snap and watched in horror as the car I was towing rolled back down a hill and hit a parked car! A older tow truck driver showed up and told me if you haven’t had a chain break or a bad day like this then you haven’t towed enough! Every tow truck driver has a day like yours Casey I appreciate you sharing!

[@OntarioBearHunter]

Problem is , in industrial lifting and lashing , there are prescribed NDT intervals for safety, in trucking and towing, most can barely spell Non Destructive Testing, let alone want to pay for it.

[@DB-yj3qc]

​@@OntarioBearHunter It might be a way to pay for it and tracking of the equipment tested. Think of just a shackle on a recovery vehicle, how many are there, then to track each use, develop use cycle for testing then add everything else on that. Yearly testing or number of uses? Then add is or has it been stress loaded or not. Oh the added accounting job there.

[@InfamyAutoTowing]

I def track my use more thoroughly and check and recheck!

[@rarelyright]

I’m not in the towing business but I want a Zack lift just to go pull on shit

[@pibblesracing]

I'm sure they'd love to sell you one 😅

[@13699111]

Watching you working on the public road is terrifying . Thank you for posting all of the great videos on your KZbin channel

[@michaelwpaulin4876]

Yeah, people just go zooming by like there’s nothing going on. In a Hell of a hurry to get up the road and Spin Out themselves.. Stay Safe, Casey..

[@fritzkin8733]

I agree. Those folks were not slowing down even when you were pulling him up onto the road. Where was your helpful law enforcement officer helping with traffic control?

[@motorv8N]

You’re a class act. Had a tow a number of years ago that destroyed the driving lights on my wife’s car due to way he lifted it. It was utterly avoidable and the dodging, weaving, slithering and general smokescreen of bs the company threw up to avoid doing the right thing was stunning.

[@rhondasweeney7271]

Great job! Shit happens! The owner said no charge, no claim! Awesome deal! You owned it, you showed it. There was nothing disguised. Thank you for sharing! 👍 😊

[@johndoran3274]

I’m laughing my ass off that you actually have to ask the steering wheel holder to put the window down to communicate with him.

[@redmondjp]

"What?" "Ohl oun uh inow" "What?" (rolls down window)

[@Eric-gi9kg]

Casey.. Just got done reading about that horrific accident. My prayers go out them

[@richardthomas1743]

Gooooood morning Casey , sometimes things happen. The truck got pulled out and everybody at that scene was safe including you and Ethan, so all is good. I read in the comments about the accident that you responded to after this one. I'm sorry to hear about that and sorry that you had to respond to the scene of that one. It really puts into prospective about how minor the broken step plastic was on this one.. Thanks for taking us along Casey and of course thumbs UP! 👍

[@CaseyLaDelle]

Yeah that was easily the most heartbreaking accident scene I’ve ever had to respond to. When the state troopers and incident response guys are sitting in there vehicles in tears you know it’s a bad one.

[@thomasfletcher760]

​@@CaseyLaDellethat's one video I would NOT want to watch ( even though I'm a former firefighter ) . Sorry you had to respond to that incident .

[@CaseyLaDelle]

@@thomasfletcher760 I never film videos on those ones.

[@richardthomas1743]

@@CaseyLaDelle I think that I just found that crash article. This must have been the one where the driver of a van lost control on the icy roads and slide into the path of a Semi. The semi hit it in the passenger side. A very young family , 5 did not survive , the article I read says that an 11 year old girl was in critical condition. I bet that you went home and gave your wife and daughter many hugs and many I love yous. First responders , Emergency personal , tow truck drivers , anybody at the scene is traumatized. Much respect to all of you.

[@thomasfletcher760]

​@@CaseyLaDellethat is why I enjoy both your channel and Ron Pratt's channel , you both will never show those kind of recoveries

[@martykitson3442]

I came from the off road recovery community but these heavy recoveries have proven interesting I'll keep watching you

[@dusty1280]

I finally just got caught up with the Zacklift and the new truck and trailer episodes, I also think it’s really cool that you use the other trucks and do free recoveries! So I’ll keep liking and commenting to help push the algorithms for you so videos get more views

[@douglaswilliams4735]

It is pretty impressive the way your truck stays in place while pulling on larger and heavier vehicles. those spades really do their job well.

[@blklbluvr]

I love your videos. I never understand why people think they know more than you, a seasoned tow truck driver.

[@michaelalbert8474]

I applaud your customer first perspective, but the guy who put the truck in the ditch has some responsibility for the damages going in and getting it out of the ditch. But you have a happy customer and that is more important than being right.

[@davidwood313]

It sure is nice to see your honesty . Been watching your videos for a while. I run a contracting company in Canada. I though I was the only one who feels bad when things don't work out. Great job. Thanks for being a roll model. The world need more people like you.

[@doughaven-rf8id]

I agree with you, Casey, that tank fairing and bumper cover was a zip tie special to start with. Fairings are all good for fair weather aerodynamics but a pain in snow and ice. We found the best place for them was the scrap pile. As always, great work!

[@chrisdaniel1339]

Small missteps are how we learn and grow our experience, the way you handled the issue was very professional. The skill you have in recovering vehicles is impressive. Stay safe.

[@jilbertb]

❤Thanks Casey!❤ So nice to see snow... we've only had 7" and 4" of that was last October. None on the ground now, 40° all next week. In MN. Last year we had 80"! Crazy weather everywhere!

[@JB409XX]

S#it happens I'm glad you didn't hide the mistake shows you are human and honest. The driver could have been more help and it looked like a little frustration on your part he wasn't holding up his end. I drove for 41 years and can't count how many times I've been on a hook and I have nothing but respect for the guy's that drive them. That is such a dangerous job and most job's are harder than they look. Stay safe Casey.

[@cjgaltieri]

You can tell you really felt bad about damaging that truck, you missed a perfectly good opportunity to say "I never said I was good at this"

[@derrickpettit86]

Awesome work Casey, your experience in towing is on point, thanks for sharing

[@ronneidert]

Nicely done Casey! It’s not often I see wrecker drivers use their front point, but it sure worked out slick. Stay safe out there and I hope Ethan is keeping a weather eye on traffic and doesn’t get sucked into the view Finder.

[@jims420]

I hate days like this. Shit just doesn't go as planned 😢 and I hate 4 wheelers that just can't wait and respect you working in the road..

[@brandons9398]

Don’t feel bad Casey, it can happen to anyone. I’m always on your side cause you’re the best.😊

[@jamesbigham9036]

Good morning Casey you are the best at what you do accidents happen. I admire how you own up to it when you make mistakes and cause damage. You are a true professional business man and one of the best because of being good at what you do

[@andrewbennett7756]

Wel it's part and parcel of a wrecker's life Al you wrecker driver out there we owe you so much respect you a dangerous job on the highway s risking your life to get us stay safe Al you guys and women helping us truckers 247 /365 a BIG THANKS 🙏🙏👍👍👍👍

[@brown5252]

Great recovery....

[@danpeck1261]

I know you say you are not good at what you do, but that was a huge rookie move...you never let the winch line touch the vehicle, especially plastic parts, and it's cold on top...makes it very brittle

[@CaseyLaDelle]

Correct

[@Carlos-r5n2b]

I had a couple of rollbacks. My most experienced driver let a antique RR i wouldn't haul if i didn't know the owner well, get away it hit a tree dented left rear fender it had just been painted. I was so scared to tell owner. He looked and said my bodyman can fix it take it back to him. I said omg there goes my savings. Bodyman puled dent buffed it out. I got my check book out. Owner said mistakes happen said you owe me nothing, i owe you and paid for to tow. unbelievable good man ..RIP TOM

[@calgarycwt7493]

No ones perfect sir. Accidents happen, trust me towing 15 plus years and im still learning, keep the good work up

[@Bradzuzu]

That sucks but the truck was pretty beat ... I was expecting broke as in something with the steering got bent or popped apart.. Those winches have some impressive power to pull and the setup handles it just as well !! Ps your mom called me and said you did an awesome job ;)

[@4wdtennessee459]

You never said you were good at it lol

[@cosarbafilip332]

Yeah... that's right 😅

[@jamesalinio5277]

I was going to say the same thing

[@thomasfletcher760]

I just finished ordering that T-shirt 🤣

[@Jim-fe2xz]

Your rig is a beast! An awesome set up that is easily configured for whatever you need. Some days stuff just fights you. Great job all around!

[@mikehunt-ew3pm]

glad you show the good the bad and the ugly on your vids, that's real life stuff that really happens

[@jaymkay59]

First of all, wind your window down before the tow truck operator has to tell you, and second, when they tell you to hold the wheel and dont let it move....hold the dang wheel, and third, its amazing how many people he has to instruct to lock in the power divide

[@franker1111]

It happens brother, brush it off keep up the great work 👍 I to have not stopped all Week. Stay safe out there brother

[@DconBlueZ]

Thanks for the video, I usually learn something and always enjoy watching!

[@johnd71]

Good work guys, and hay mishaps happen to the best of us from time to time, Jon UK

[@artyart31]

When I was doing medium duty I remember damaging a tractors front bumper (that was already beat up) and felt really bad about it. It happens, the owner/operator was ok about it becuase she had seen what it took to pull her out from the mess she had gotten herself in.

[@kennyhodges]

Thanks for another great video Casey

[@matthewbeasley7765]

I'm just thinking of the comment when you got the first got the Zacklift and someone said it wasn't a real heavy duty tow truck. Then you go and drag the rear end of the loaded truck sideways.

[@ihatedietcola7920]

Errors happen. Learn and move on. That's how we better ourselves. You realize that and use the lesson to better yourself. This is one of many reasons why your videos are so good and entertaining.

[@sharonmiller6436]

Correct me if I'm wrong but each time Casey asked the driver to turn the wheels or hold the wheels he didn't do it. To me, it seemed that if the driver had held the wheels pointed towards the passenger side, the step would still be in one piece.

[@stefanroland6711]

Hopefully you'll get some rest soon . Im probably following your channel for more then a year and I never saw you that tired

[@Angel-hd2rs]

That wrecker has so much pulling power!

[@thelonewrangler1008]

Smooth move, Exlax!😘

[@MarkMunro-y8f]

Well done team. I always enjoy the Casey Zack lift magic😊😊😊.

[@Wootangtw]

Thanks buddy..

[@PaulMcNamara-w9d]

Zip ties work great for getting tire slings thru the rim holes

[@CaseyLaDelle]

So does just bending the end of the sling

[@JohnHallgren]

@@CaseyLaDellethough apparently a zip tie can make it a bit easier and quicker depending on size of rim holes.

[@ericsebina256]

That thing was already old n broken. Nice work.

[@lonhoschar1943]

Nice job getting that truck out of his predicament. Except for the step. LOL!! The Zack Lift is proving itself to be quite useful.

[@nealreisner6349]

Main thing, you got him out and going!

[@dyson9422]

Most of my learning is learning what not to do.

[@kurtburkhardt5862]

Everyone makes mistakes. The only way to never make mistakes is to do nothing. Crap happens! You got him out, minimal damage. That is why we have insurance.

[@Mike-i2b7s]

Some of the best videos on KZbin

[@thunderclaws99]

You were one very busy team during that storm, man. I bet you were pretty tired and that driver wasn't doing you a whole lot of favors. Don't beat yourself up too bad.

[@macgvrs]

Hind sight is such a wonderful thing. I guess that is the way we learn. Wish it were otherwise but it is what it is.

[@kevbev1524]

Keep on keeping on dudes

[@tedfisk1211]

Even with the best efforts and intents, stuff happens. The resolution was good for both parties.

[@jamesedwards3093]

unfortunately it happens grew up in tow truck my dad had a receiver hitch mounted to his wheel lift backed up to a low car and popped the oil pan soon as it happened my dad goes well this tow is free and ill cover the repairs for your oil pan needless to say soon as he got home he took an angle grinder to the hitch and cut it off

[@gilbertarnold8666]

Great video thank you!

[@Rational_Party]

My former (volunteer) fire chief said "If you ain't f-ing up, it's because you ain't showing up!" Pulling parallel to the truck on the front wheel like this puts a LOT of stress into the steering because you're pulling way outside the kingpin axis because of the wheel offset. Pulling more away from the truck there's not so much stress as the steering can turn a bit to align the force with the axis. Asking the driver to hold the wheel while you pull along the truck well outside the axis is a great way to break his thumbs or fingers, as there is way more force there than power steering can overcome... Learn, don't repeat... :)

[@fastst1]

Damage free towing!! Oh that sinking feeling when I break stuff!

[@c.garison3770]

The important lesson to be learned is for the driver to always, precisely, follow the instructions of the tow truck operator. You are a good man Casey Ladelle to admit that much fault in this incident. Now, I need to go purchase one of those "I Hate Casey LaDelle" shirts to show my love for this channel.

[@flatdaddio]

That setup you have is very powerful. Very cool!

[@tobysirus4996]

Dont feel bad Casey ! Its not your fault that driver was driving too fast for conditions with a hell of a load and lost it. Thats exactly how I would write it up ! You be careful out there. 4 wheelers got no sense either .

[@thephilosopher13]

I haven’t even had my coffee yet, but I got a giggle as soon as I saw your video title lol. Have barely started the video, so I’m hoping it’s light damage we’re talking about!

[@jlwaltosz]

I was watching a buddy of mine tow a stuck car out of the ditch last week. The driver drove over some logs and you could see the ruts for about 150 of ditch.I could see an oil sheen in the water before tow got there. I just talked to my buddy and he was telling me that owner was threatening to sue him for damaging his transmission.

[@owendodman3037]

Kudos to the first trucking company for not charging you for the steps shit happens glad they understood.

[@carolrice2063]

Well maybe next time you need to get and put a small strap in the truck And Or a Steering Wheel Lock and it will help hold the steering wheel from moving and it does look like the guy wasn't even holding the Steering Wheel from turning once you have gave it some light pull and then Actually You putting the Steering Wheel in the position that is needed AND Lock it in and not expecting them to know what is needed for no damages to happen and Great Recovery....

[@nigelcanuck5943]

You win way more than you lose!

[@charlesb4267]

It seems that fairing can't take much flexing at all, a neighbour bought a used truck that had the fairing and it was all cracked up so he stripped off the fairing and put normal steps on the saddle tanks to climb into the cab instead. That must be stressful dealing with traffic as its not like every tow job can have multiple emergency vehicles to stop traffic so you can rig up like you want to get the best angles.

[@charlestraylor4059]

That's pretty cool that you didn't edit out the part were you damaged the truck.You are when you said" it happens" It's happened to all of us at one time or another.

[@edwinschlee8374]

Things happen Casey. You were getting him out of a bad situation for him!

[@imafarmboy2]

Damage sucks but at least you offered to make it right and then some.

[@georgiapatriot4575]

Ugh. I saw that one coming. No worries--those step fairings are only a thousand or so dollars for a KW, so probably cheaper for a Freightliner because more wrecks to pick from.

[@CaseyLaDelle]

Just a few zip ties to make it match the rest of the front end and he’ll be good to go!

[@jilbertb]

As compared to the actual cost of a commercial tow, the trucker got off easy....

[@georgiapatriot4575]

@@CaseyLaDelle ooooo--you went there--I was thinking it 😆

[@danielsmith9500]

The zachlift has turned out to be a towing monster. It seems thru thr tv screen to do so well

[@harrietweber2520]

What a gorgeous wonderful awesome ZackLift, Casey, and cool neon outfit!!!!!

[@rebeccawilson4301]

Good to know you are human, Casey. Stuff happens - glad you owned it and shared with us anyway!

[@codysp]

I'll be using some of your "I never said I was good at it" techniques to free my car from the muddy abyss that is currently my driveway... 😂

[@HJZ75driver]

I do it regularly! ‘I never said i was good at it!’

[@crazyw8087]

Your truck is a beast Casey. Always enjoy your content.

[@thomasl4759]

Wow that tow truck is just amazing. still can't get over how powerful those winches are

[@thomasl4759]

Sorry the heavy wrecker don't want to hurt the trucks feelings lol but still what an amazing truck

[@rockychristakes951]

That was pretty standup of you to offer to pay for the step plus give him a free tow👍

[@IJS433]

Itll be alright casey. We pay thousands of dollars for insurance. Ive paid approx 5k dollars in insurance on my personal vehichles in the last 5-7 years just to drive a vehichle on the road and never needed to make insurance claim or accident claim. But there for when we need it. So wether you pay for the little damage or insurance does, its part of life

[@CaseyLaDelle]

That’s not much more than my monthly payment!

[@BionicLesbian]

Thatt Western Star is such a gorgeous truck 😛😍

[@adammealey6721]

While i like your old school beacon lights, this video shows there weakness... daytime. I love the old-school lights !! But for you guys safety, maybe you should add 1 small LED light for situations like this one !! Thanks for sharing casey !!

[@donaldpowell3469]

To bad about the zip tied plastic. You did a good job anyway. Can't imagine that step equals the recovery. Love your videos.

[@justintimothy9063]

I was screaming at the tv. STOP STOP STOP STOP!

[@RichHarvey-j5o]

Give that guy a “I hate Casey shirt “ Great work dude as always. Thanks for your hard work and ( inter-tainment)

[@zekesmith9638]

i cant believe the people who kept driving by like that at the end.....just hold your horses people before you go off the other side.....good job Casey and yeah....those trees look like shit lol....good job guys!!!!!!!!!!!!!!!!!!!

[@harrisonsdepot]

Truck not building air, not going into gear, below freezing, …. I am wondering when the last time the air dryer was rebuilt and the tanks were drained.

[@normangarrand1106]

Been there did that .Seen it coming soon as I see the hook up . Sorry bud .

[@danielpullum1907]

Casey, If you are working things do break. Sure dimples the spirit tho.!~~!!!!!!

[@gary5407]

A suggestion with the rim-sling... you could put it in & out of two holes at the top, then in & out of another two holes at the bottom, such that the free ends are through holes that are directly opposite to each other. That way you're pulling from the center of the wheel (on average), and there's much less chance of spinning it. There's twelve holes, so if you number them like a clock: Go into "12", out of "11", then into "7" and out of "6". You'd then be pulling on both the 12 o'clock & 6 o'clock positions.

[@thefoureyedfabricator217]

Try putting a zip tie on the end of your rim sling and leave it long. That'll make it easier to fish through a wheel.

[@CaseyLaDelle]

Or…. Just do it the way I did that’s no issue at all. Just because Ron Pratt said it once doesn’t mean that’s how everybody should be doing it.

[@JohnHallgren]

@@CaseyLaDellenote that Ron got the idea from a subscriber who is also a tow operator and realized after trying it that it made threading it through the wheel easier and quicker in most all cases apparently.