I Don't Come Here To Be Told What To Do By You! 😮🎥🛸❌

Today we take a look at Trade Centre UK, 22 Darlaston Rd, Wednesbury WS10 7HX.
The place has lots of signs so we look into what they are saying.
We speak to security and reception before walking into the showroom.
Once inside we ask a few questions about the signs which results in some drama.
Google Maps 360 Degree Panoramic Drone Photo - goo.gl/maps/dr...
Enjoy!
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[@thenewbeester]

Just interested..does anyone know PERSONALLY of someone who has left with a vehicle in this 1 hour magical time frame 🤔😳 ??

[@DJAUDITS]

Great question about another claim 👍

[@ponyboycurtis9345]

I should imagine there are a few that have keys in hand and away within the magical hour, followed by years of hiding behind the sofa weekly when the doorbell rings😲

[@scottj6287]

It would take me an hour to look over the car and point out all the imperfections I want sorting before I signed on the line for it 😂

[@filmingislegalmoronfilm]

There is a dance in the US that occurs between the 'buyer' and 'salesman'. The salesman repeatedly has to go seek answers or approval from a higher level management to any question or offer raised by the buyer. This alone takes several hours. Time is on their side, as they seek to wear you down. They constantly make you feel that they are doing you a favor to overcome their made up obstacles to completing the sale.

[@davecarter2508]

Im from NZ so maybe things are different here, but if you walk in with cash on hand, you can drive off within an hour easy.

[@dannysnipez11]

Why does the security have more personality and charisma than the car salesmen 🤣🤣

[@booshting3520]

Salesmen are always trash

[@davenz000]

You know what they say about car salesmen. It's all true.

[@bazookar]

Lying car salesman nob ed. sack the twat

[@GamerUK]

I’d buy a car from him before the other fellas 😂

[@martinriley106]

The Operations Director behaved like many others in the same position in this industry, they’re full of their own self importance to stop and think this person could be a future customer. FOOLS!

[@MissMarms]

Wow never going to use them, the security had more integrity than the Ops manager

[@paulmichael3844]

I wouldn’t advise anyone to I did years ago they forged paperwork and my signature they are just car craft renamed

[@user-ih6oe9ny3j]

@@paulmichael3844 forged paperwork for what?

[@godsgod1677]

I love how the operations director had an inferiority complex and meltdown without an provocation, so beautiful.

[@carlfielding13]

It's crazy how one guy who should be wanting promotion had made this place look really bad. But fair play to the security and receptionist, even fair play to the manager to come back and explain why he was off.

[@FBIAGENT95103]

One of the colleagues said that they were the manager, SHE THEN SAID THAT SHE WAS GONNA call the manager, :skull:

[@ONYXRCR73]

so funny how ONE employee can damage a company so fast. I am interested in a car for my daughter, and was very interested in this place until operations manager was so rude and out of line to public. I will buy her a car somewhere else. Thanks for the video, was interesting but I will buy else where.

[@laceandwhisky]

Sensible as you add running costs staff wages and how much are they making Ng profit wise for a tarted up car. Buyer beware 😊

[@vintageyu-hi-oh4271]

Why are you only interested in the negative?

[@Hrossey]

Is she single bro?

[@happysocks4502]

Good on you for making a stance I’m sure they’ll be absolutely devastated at losing your business. Best of luck finding a cheap banger for your daughter elsewhere

[@lutontown5923]

@@happysocks4502😂😂😂😂😂

[@rl2144]

Definitely NOT the place to go to look at or buy vehicles...stay away!!!! Very rude unless they suspect you'll purchase a vehicle...its as if they profile you.

[@front2427]

Looks like Whatsthepoint

[@lxkethxmas5845]

I used to work as a business manager at the one in Brum, they do

[@primeHeretic]

Staff seemed decent honestly, apart from that one dude. And end of the day even when it got escalated they were good with it where they could have refused.

[@TheSadButMadLad]

I think that if Trustpilot found out about the use of their logo and the incorrect rating score they might have a few words with the business. The result would be that they will need to remove the signs.

[@wolfe1970]

Just looked and their trust pilot score is 4.4 with a google score of 3.3, dont believe the signs!

[@bazza01786]

Isn’t 9.4 /10 the same 4.4 out of 5 ? Or am I missing something? Maybe a marketing error ?

[@danielgardecki1046]

I take it you weren't very good at Maths in school.@@bazza01786

[@royboy6890]

@@bazza01786 One of the signs stated the 9.4/10 was customer satisfaction reviews where the Trust pilot only uses whole star designation. I would assume if the reviews dropped closer to 8/10 then the star rating would drop to 4.

[@ZenIbizaGTD]

8.8/10

[@jameskelly5246]

Very professional receptionist. Somewhat professional security. The rest leave a lot to be desired.

[@oliverdoak9295]

I'm in Wales where the original trade center wales centres are, it's a horrendous company how people still deal with them is beyond anyone.

[@TREV772]

Seconded

[@rdrhouse]

agreed, high pressure salesmen, even tried his best to sell me a car i told him i didn't want

[@WelshLad52]

Same here I wouldn't touch a car with a barge pole from Trade Centre Wales.

[@robflob9393]

20 billion customers can’t be wrong 😃

[@lima5421]

Based on that operations Manager I would never in a million years buy a car from this place. Appalling attitude and behaviour.

[@darkstatehk]

It started off really good, no one objected, all the staff were cordial. It felt really pleasant and refreshing and I thought to myself "these people must have been trained on dealing with public auditing, and are doing a great job". Then that Director of Operations came out and spoilt everything for everyone. Plonker.

[@josh_bfc_2769]

I have visited myself a trade centre uk site and walked out after 5 mins. I asked at the desk if it's OK to walk around and look at the cars. Reception said yes. As I'm walking around I keep getting staff following me and my family bothering me and not leaving me alone to look around the site. I've felt intimated and left. Horrible experience and never will I visit or recommend this company ever again.

[@matthewv4170]

Like a phone shop ain't it

[@royboy6890]

The trick I learnt many years ago was to wander round and ignore them, find a car that really takes your fancy but not show any interest in it. Spend a while selecting a couple of others cheaper and then play them at their own game. Let them guide you to the more expensive one that you actually want giving you the negotiation power and them needing to tempt you with discounts.

[@lhp-studiochannel2692]

Sack this Operations Manager. Appauling behaviour to a member of the public. Even after you told him to listen to his security radio, he just carried on. Absolute disgrace to this company. SACK HIM...

[@Gr33nMamba]

Unfortunately what I get out of this is the nice people, those that aren't bullies are the not the ones that have made it to "senior" positions in an organisation, its quite common.

[@charlster62-wq4bb]

What a tool the Operations Director/Manager was! Dismissive, rude, and power hungry. His job, amongst other things, is to represent his company professionally, and he failed. Great audit. They talk the talk, but it's highly unlikely they'd be able to back up all their claims.

[@timjohnun4297]

@@lytwerq One rotten apple spoils the bunch. A big FAIL from me, because of that one clown

[@AZPL909]

One person has let them down badly …😮

[@logic1695]

Oh boy oh boy!!! This 'operations director' has made a right tit of himself! How embarrassing for the company to have a person like that in a position of power

[@Gazzaadi]

That operations director has just given me the reason why I must not give my business to this company. How many more hundreds of customers has he helped lose with his aggorant attitude, What a guy😂 He sounds like the inspector Adams of the car world Nice to see you back DJ

[@DamianMellor]

Security and reception were fine, but that arrogant little operations guy isn't the kind of person you want representing your company. They might have the cheapest cars in the UK, but I wouldn't go there after seeing this interaction! Another great DJ Audit! :)

[@johnmanning5568]

If they’re giving themselves 9.4 out of 5 then can you believe anything else they say?

[@shellvlogs132]

Thank god, was getting withdrawal symptoms, KZbin just wasn’t the same. Did anyone else think those photos all taken in the same location looked like they were all taken on the same day, possibly with friends or family posing with paperwork to look like they’d made loads of sales? Crossed my mind. Great vid DJ 👍

[@Itwasalieallthistime]

Its always the higher-ups that loose all compassion consideration and Courtesy is it the money or job title that goes to their heads I know to some men its everything to them😂 what a shame one man ruined a decent audit the staff under him were excellent and professional!

[@markjallen81]

They're a bunch of cowboys, I went in when they had advertised an "guaranteed" £1500 part exchange in all press and on their website but only offered me £1100 (despite other dealerships - including a Skoda dealership offering me £1800) so they falsly advertise. I tried leaving an honest review on Trust Pilot and The Trade Centre had the review taken down so that Trust Pilot rating is false, i'm sure they have had many many honest reviews taken down if they are unfavourable. I'd advise people to avoid.

[@andywalliams]

Most of them were OK apart from the operations director. He was very hostile, from the start. These car centre's are never the best places and always try to get you to take the finance at extortionate rates 😂

[@RUSTRP-y5c]

they always follow you around and annoy you as well

[@love_roblox234]

the 'receptionist' isnt the receptionist its the lady at customer care.

[@KevJohnson-i3y]

Operation manager clueless. What a complete embarrassment. Drop your head in shame man. D J keep up the good work

[@webpigjohn4959]

I went in there just over a year ago with cash and they didn't want it these are rip off.. all they were interested in is finance 😮

[@chewy6349]

Most dealerships are the same, they all want the extra commission from finance deal.

[@webpigjohn4959]

@@chewy6349 i was looking at a audi a4 £11,000 .. had the cash even showed them the cash 💸 was willing to pay the window screen price .. but the only way they would do the deal was on £68.00 a week .. absolute rip off.

[@chewy6349]

@@webpigjohn4959Do you mean physical cash?? Because most places wont take more than a few grand because of the red tape around money laundering/risk of counterfeits They will sometimes offer you a lower price for the finance. Then it's cheaper to pay off finance straight away (usually 1/2 months interest or closing fee - check TnCs)

[@webpigjohn4959]

@@chewy6349 Bacs or bank transfer.. not paper as in fat envelope 🤣

[@thecredible]

Thanks DJ! Was considering this place but the stroppy little sales guy has basically thrown a light on how this dealership operates behind the scenes and I imagine treats it’s staff the same way. So I will be now taking my business elsewhere. Just hope the young girl behind reception didn’t get into trouble though, bless her.

[@motel1604]

Welcome back Dj,uniden scanner ✔️ sia security guard ✔️ receptionist ✔️MD ❎,No people's skills

[@skyview-ap]

Nicely done DJ. The scanner is a nice new touch. Interesting. 😉

[@AirspotterUK]

8:30 I hate it when you walk in and they are ready to pounce, Just leave me alone I will find you if and when I want to. The one on the left starts rubbing his hands, unconscious signals they are ready for money money money.

[@DJAUDITS]

Yes, they are all fighting for that next bit of commission but its certainly not nice when you walk into that. My first reaction was wow am I your first customer of the day which wasn't taken very well I feel.

[@amlina23]

Only problem here for me is claiming the “permission” from a receptionist and security guard who seemed very professional. Hope they don’t get in trouble

[@kierhudson1328]

Yeh well think again buddy.

[@caolkyle]

Other problem being you don’t ‘need’ permission to film a publicly accessible area. Of course if they asked you to leave then that’s different but even if you refused, trespass is only civil matter anyway.

[@MathsTutoringRocks]

So my first time heading out to try and get a key ring failed, but on the other hand, it does seem that finding the keyring becomes a bit of a social gathering! Met a fellow viewer, and we shared a couple of stories of our own from the trade centre! Gutted not to have found the keyring, I suspect I was only about 10 minutes late. Keep up the good work DJ. Good to see you back!

[@DJAUDITS]

This is awesome to hear. I am glad you met another viewer and you could chat about the video. Great stuff 💚💚💚

[@maloney19710776]

ah, Freya's maths tutor watches DJ!

[@MathsTutoringRocks]

@@maloney19710776He’s the best!!! Hope you’re well mate and Freya is smashing this year!!!

[@paulmichael3844]

Formally car craft name changed due to dodgy sales. Sold me a car when I was young and used another vehicles details to pass the finance (different registration) as soon as you walk through the door they pounce on you and follow you everywhere

[@ronsterzygotic9210]

You let your emotions, and ego win this time. I love how calm you are usually, but I think the red mist came down. Keep up the good work. Love your videos.

[@areyouserious3092]

Affordable???lolol if you decide to buy a car on HP then that £9000 car will cost you over £13000. That is not affordable that is laughable.

[@smegheadGOAT]

He just killed his company's rating, just popping off to trust Piliot.

[@MrNeilbarrett1]

This is one of the car sale places that pester you from the moment you enter and follow you around annoying you. I went to a branch to buy a car. Id seen it online, made my mind up and went to buy....I just wanted to have a wonder about first to see it, i never bought it as i was harassed and pestered the entire time in was there.

[@mikerichardson4240]

all those happy customers were probably their own staff

[@paullytham1370]

I got royally robbed in my youth by Yes Car Credit - and I mean robbed. This made my blood curdle, bloody liars and charlatans.

[@rommelsaint8869]

Drive away in 1hr or get driven out of the building in 5 mins????????????. STAY AWAY FROM TRADE CENTRE UK.

[@NarnianRailway]

Liked the interaction with the first security guy, very cordial. Highlights some security primary concern is handling traffic in and out but not trained in the unique instances of public photography and industrial audits such as our great DJ. short industrial film: "The Blue Gate Mystery" 🤣

[@anne-mariethompson4365]

I think DJ should attend all the sites to find the mysterious blue gate 😂😂 he has permission to film 😇 they didn't specify that branch 😂😂😂

[@ChrisPatrick-q6k]

That could have gone really well for The Trade Center, they blew it.

[@egwthe1]

The OP messed it up

[@Everything_Evan]

These dealers always lie on their signs i don't know how they get away with it cause it does work all the sheep fall for it.

[@Danny-vk3jp]

The more signs the worst the business is imo.

[@golic7123]

The dodgy 'Wheeler-Dealer' reputation is still as strong as ever - but now with corporate fleeces, rather than Del-Boy Camel Hair coats ! "I'm losing money on this" - No one wants this car and it's taking up valuable space "Special offer for today only" - And tomorrow, and the next day, until I sell it "Ex-director's car" - Has more miles on the clock than a National Express coach "Comes with all the extras" - Which hopefully distract you from the dodgy brakes "Everyone takes an extended warranty" - & I get a bonus, if I sell an extended warranty "I've had three people express an interest already" - If that doesn't make you panic buy, nothing will "Talk it over with your partner" - Show them who-'s in charge, and buy this car "Any problems, bring it straight back" - Because I'll be on the beach in Spain Luvvely-Jubbly !

[@TheSadButMadLad]

15:10 Does the guy think everything needs permission. Do you need permission to wear a loud shirt. Do you need permission to wear socks with sandals. If not why does he think you need permission to use a camera. Something that everyone has in the mobile phone. And does he think that every customer who sees a car they might buy and who takes some photos of it to study later needs to ask head office for permission to take a few pictures.And if the answer is "that's different" the response is NO ITS NOT.

[@woodbandit9799]

trade centre uk are disgraceful i live near the coventry one and in my opinion they are the same. the pressure they put on you to buy, and not give you time to look they pretty much pester you from the time you walk in. they dont allow you to choose what you want they tell you what you are having. i was in there 10 mins are walked out as i couldnt stand being stalked and pestered by salesman. i have never been back and never will.

[@StrawberrySunday212]

I wouldn't touch one of those places with a barge pole. But I certainly won't now with angry little men shouting at potential customers. What does that say about the place when a "director" acts like that?

[@robertjay1423]

This is PROBABLY my favorite audit 😂

[@legitfire]

9.4 on the sign but 8.9 on the canvas in the reception seems like someone was just picking numbers out of a hat.

[@stevebrymer3106]

Hiya, I enjoyed that even if you didn't mate. Around the 22.21 mark in the rear of the carpark there looks like what was once a helipad. Any idea what the place was used for previous to these guys moving on site? Cheers.

[@AdamXV-]

I tried to get a car from the Coventry one, due to not much of a credit history it took over a day to find out that I couldn’t actually get one with my credit score. So it’s only drive away in an hour if you’re loaded enough to buy outright or have a very good credit score

[@TheSadButMadLad]

20:30 That's the right attitude DJ. Show how much the "ops director" or rather then little twerp annoyed you and walk off in a huff after saying that you could've made some interesting video that could've attracted customers to the business.

[@HarryNicNicholas]

i love people, you can ask a simple question "do you know where this photo was taken" and you get a variety of answers, some almost relevant.

[@netraam1893]

68 Plate Golf for £20K, no wonder it's quiet over there 😂

[@tomosevans86]

Hey DJ. The photos you were asking about were probably taken at trade centre wales in neath, south wales or in trade centre wales merthyr or abercynon (they advertise it as cardiff north but its abercynon). The business is well known in wales. The business started here in neath and has expanded 👍

[@swansea45dd]

It's dose look like it's from neath site

[@DJAUDITS]

That's all they need to say rather than pretend they dont know. It should really be made clear on the advertisement itself and when anyone asks, they are told the truth.

[@meldavis1877]

Another excellent DJ video,one never knows what one is going to get from your vids but they surely are very entertaining,thanks 😊👍

[@leighhaynes5096]

did it really matter where the picture was taken though

[@Lucas-ks7qo]

“Listen to your walkie talkie” I want that on a T-shirt 😂

[@simongibbs2986]

What a waste of time!! I’m not quite sure what you proved here. The site looked very professional. Well organised and very clean and tidy. I’m pretty sure that the Trust Pilot rating was 4.4 out of 5 so what’s the problem? I could understand your investigation if there were known customer complaints or issues but to my mind you were just causing trouble.

[@kapone420]

DJ I watch your videos and when I am the 1st to watch I can't seem to make it in time to get the key chain. After booking my flight from Indiana, USA , Driving to airport, going through security, flight time (7.5 hours) , going through security and customs at LHR, finding transportation to where key chain is and every time someone beats me to the prize. Love you videos my friend. Thanks for the entertainment. I do tell people about DJ Audits and that other crazy Brit Auditing Britain.

[@mitche7293]

You said you're not a customer at the start, then proceed to refer to yourself as a customer

[@richardknight7782]

I think this used to be Carcraft, when i visited in 2005..i really believe that DJ would be very good at selling the cars, as well as being a formidable auditor....

[@paulbromley6687]

Smoke and mirrors they love to give the impression that they are a top company but it is doubtful.

[@paddy4799]

Fact! These gaffs buy in old shitters at nearly the end of their life. The are often clocked but sold only as a way of making money on the finance. A lot of their mugs, sorry, customers do not understand APR etc and only know how much a week to pay. They would have little idea of the total price of the wreck, sorry, car. Avoid like the plague, which for their mugs, sorry, customers, killed you slowly. A bit like their repayments. Rest in peace

[@karljones7491]

The reviews on Trust pilot say they use pressure tactics to get you to sign on the dotted line at hugely inflated prices.

[@davidarnold9362]

I live around the corner when was this made 😂 love the videos dj....

[@StaceMakes]

We need mute Dj back for another episode 😂😂, on behalf of the black country folk, we are not all that confrontational 🙈

[@arniewheeler4673]

their overheads are massive ive just discovered, so pushing finance is now obvious. thank you for posting this video.

[@jonneyuk7486]

Never forget one hundred years ago, these same types were selling horses!!

[@123MondayTuesday]

Probably the cheapest horses in the UK!

[@RAFchurchlawford4469]

Yes, the good old days when Britain was full of Brits

[@realhass]

@@RAFchurchlawford4469 "Yes, the good old days when Britain was full of Brits". Well over 400 years of slavery brought your country(s) to be like this.

[@paulwarren3832]

Operations Director: "You're not a customer!" Damn right I'm not. Not anymore....

[@thunder131]

We had a car from there and was there for hours and ended up paying top dollar , never again

[@123MondayTuesday]

21:54, thought that was a tan military H1 Hummer in the car park, but it was just pallets stacked lol

[@The-Hectic]

to be fair the staff were all ok apart from the one bad apple. It would be interesting to know why they use 9,4 out of 10 for the trust pilot claim.

[@fluidjazz]

GDPR....Nobody seems to understand this legislation and incorrectly thinks it applies to everyone.

[@FateBoost]

TrustPilot is 4.5 stars now. Also 9-9 opening hours is false, that banner at the front said everyday, the other banner said they shut at 6 on weekends. Very naughty.

[@scsidrum]

Or scores 94/100….on Trust Pilot. Love how DJ tries to put himself in the thick of it after the receptionists simply says “yeah…that’s fine”. He wasn’t expecting that. 👍🏼

[@lint8391]

£9499 for a 7 year old medium sized Citroen! And they claim to be "probably the cheapest"! They won't be getting any custom from me.

[@rchippy2319]

We have been to 3 car dealers recently wanting to spend plus £10 thousand ..all said they will call back with more details of car and px etc..none yet have called back.🤔

[@russellturner5310]

Guarantee I won’t be buying a car from this company following this video, that operations manager should not allowed to deal with the public.

[@gareththomas7530]

Glad you're back.....means the kids are back at school! 😂😂

[@DJAUDITS]

Yes, they went back Monday but so did I so yesterday was back to filming and then 1st vid from Wednesbury today and then daily at 4pm.

[@Elite_0402]

@@DJAUDITS great audit as usual dj the operations director was bang out of order after seeking entry from the sia guard and reception if they haven’t got the authority then they shouldn’t be at front of house as for the poster look false claims as trust pilot is 5 keep going mate

[@Clubxtremeridaz]

Right nice change of scenery seeing the cars indoors with Dj. 21:30 from abooooooooove! Bit of cheekyness from staff but thats always expected i guess. Video liked👍

[@cylonbry]

Welcome back dj, good interesting video, looked like a decent bunch apart from that one guy

[@DJAUDITS]

Any explanation about the photo or the trustpilot score or just deny all knowledge?

[@johnuk5160]

They've got loads of cars and after that performance they might be keeping them, well folks shall we hit Google review and let our feelings known thanks to the operations manager?, 🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧

[@mattwestby1169]

🤔 very interesting that was DJ. Those kind of car showroom's are not always a good place to look for a car, they want to give as little as possible in a part exchange. After seeing the antics of the OP's DIRECTOR I'll steer clear of this place, the chance for some good advertisement completely ruined by one little man.....😂

[@nomore6939]

I noticed most of those cars were 6 to 7 years old ... so they are squeezing the last bit of profit left in those vehicles before the value plummets

[@vanandrewschrisanddione]

Its been a very quiet boring week waiting for the next video after your well earned break. As usual a great audit.👍👍

[@HIQ45]

Everyone seemed really nice besides the operations director

[@johnavery15]

I’ve just Googled the Welsh sites and the same poster with people collecting their cars are at other locations too.

[@daipigeon7561]

Yes you are spot on butty

[@DJAUDITS]

Well spotted 👍

[@robjo5954]

Another great video but wish you had been more amenable to the security guy at the end who said you had been given permission to film. He seemed a nice guy.

[@dinmorejunctionmodelrailway]

Give Trade Centre a miss. They will tell you one thing until you pay and then something else after.

[@SheDigsLife]

🤣😜🤣😜 DJ 😭😭 no keyring for the poor fella at the end 🤣

[@DJAUDITS]

No Way! The threshold was not met on this occasion. 🤣🤣💚💚

[@mitch_wills7141]

How can he be like that with a member of public. If you had a pile of cash for a car it would have been different but everyone that goes there must be treated as a customer

[@Sparks0001]

What a shame! I was going there on Monday to buy 42 of their high end cars, all on finance as the 15.9 APR is a real bargain! Will go to the Porsche main dealer now!

[@user-qe1jn1df8n]

Oh dear. That 'operations director' does not present a positive image of the company. Thank goodness the other gentleman was polite and doing his best to smooth things over.

[@cypeman8037]

I tried the one hour purchase at our local car showroom some years ago. It took nearly an hour to get a price for my old car, I was offered plenty of coffee though. I picked my new car up several days later. 😂

[@DJAUDITS]

I knew it sounded too good to be true. So many false claims in one place!

[@FoukuAllyes]

blaming the company for one person ... ridicules 👎

[@carlhartwell7978]

Welcome back DJ, I trust you had a nice break with you fam mate.