When I was a trainee, I ended up with a "broken" mouse that would move sluggishly. IT had checked the computer repeatedly but no one knew why the mouse wouldn't work, it worked when IT tried it remotely. Besides, it was more annoying than anything, the mouse wouldn't move as fast as you moved it and sometimes it would get stuck for no apparent reason. When I had some time during work, I checked the mouse and found it was an older piece, still with the ball instead of lasers. I grew up with this type of mouse, so I just took it apart and cleaned the components. It worked perfectly afterwards
@godinogirl27 күн бұрын
My dad used to do IT phone support, he taught me how to trouble shoot conputers at a very young age. He didn't want me to have to call anyone because i didn't know to restart my computer
@RufusReadit27 күн бұрын
Your dad really set you up for success. First lesson in IT: when in doubt, turn it off and on again. 😂
@cybercifrado26 күн бұрын
Story 2: To be fair; there never WAS an Easter egg in the code. It was actually a dinosaur egg. ;)
@UltraManager27 күн бұрын
The boss is so lame to remove the harmless Raptor Easter egg. Demo went super well and even made the 60 people laugh. But no, he have to make job 100% back to be boring.. This is why I am working to be my own boss, because I'm allowing myself to enjoy the day even if work is hard and etc.
@jake874826 күн бұрын
It's fun until it pops up during an important client pitch etc. Just have to code it into lower relevance areas. But yeah I'd be pissing myself laughing if that popped up at a random work meeting.
@simpleman80627 күн бұрын
I believe it was back in 1997. I was 12yrs old then. My dad got us a desktop computer the year before. One game that I played was solitaire. My grandparents lived in a nearby town and I had a friend there that lived across the street. They just their 1st desktop computer. I asked if I could play on it and the parents told me I could. So I got on solitaire. When you beat solitaire, the cards fall across the screen. I ended up winning and the parents saw the cards fall. They freaked out thinking that I broke it. I had to win again just so they would relax about it.
@OuchingTigerLimpingDragon25 күн бұрын
😂 That's so funny! Of course they wouldn't know, but it's so amusing with the greater perspective that we have now.
@chaylahskinner939026 күн бұрын
IT are so used to dealing with idiots that they start all conversations with "are you sure it's turned on", "have you restarted it", "turn it off for 20 seconds then turn it on again", and similar. The bad part is that most people don't know the difference between turning it on/off instead of restarting - and I don't blame them. On the other hand, I do all the basic trouble shooting and put in my ticket - being very specific about what I have done. IT will still ask me to do the exact same steps :(
@cheergiver27 күн бұрын
I lost it with that raptor story. lol
@GromMolotok27 күн бұрын
It was hilarious!
@Schiebi8624 күн бұрын
I would love that easter egg and not just with a raptor with every car named after an animal. Corvette Stingray ? Stingray fly across the Screen. A mustang ? A herd of them run from left to right...
@mauriceclark609319 күн бұрын
Whoever playing borderlands in the background is killing it lol!
@thatsmsdragon19 күн бұрын
Many years ago, I worked at the Help Desk for a software company that kept records for furniture stores that made custom furniture and the like. One day I got a frantic call from a guy who worked on-site for a chain of about 12-15 stores. He yells, my servers on fire! What do I do??!! I told him to grab a fire extinguisher and put it out or pull the fire alarm and call 911. I'm response, he screams, "But what about a backup??" After a second, I replied that I thought it was too late at this point. (Note: he hadn't done a backup in 3 months and the company had to reconstruct all the data from their paper files.) I still laugh about it and when life gets hard, I'll cheer myself up by thinking, at least I'm not as f*#$ed as he was that day.
@grsd806927 күн бұрын
I had one lady ask my co-worker how do you unprint a printed paper.
@RufusReadit27 күн бұрын
Guess she was looking for the "Control-Z" for real life. 😅
@chrisquint36568 күн бұрын
Paper shredder maybe?
@exodiatheforbid935527 күн бұрын
That rawwr was beautiful Rufus.
@RufusReadit27 күн бұрын
😉
@Manhandle73025 күн бұрын
Yeah didn’t sound lazy and computer generated at all!!
@steve43t23 күн бұрын
Few years back, I was having trouble with connecting to a server drive. So, I contact in house IT support. They suggested I turn my computer off and back on and the help desk person would wait on the line while I did so. I pause for a moment, and say "you know we switched to primarily VOIP phones, right?" They then launch into how much work it was to get that all setup. This goes on for a minute or two before they ask me how the reboot is going. I slowly explain that being on a VOIP call, if the computer is turned off, the call would be disconnected too, because it's run through the computer, not a separate phone line. They could only respond with an "oh... yeah". Moral of the story, don't feel too dumb when dealing with IT folks, they make stupid mistakes too.
@techman342026 күн бұрын
27:21 You can’t be serious…. A guy really thought wireless meant it did not need power?!?!?!
@philw24527 күн бұрын
I had a woman come into the shop I worked in to buy a new mousemat, just before she paid for it she asked, "Will this be compatible with my computer.?"
@RufusReadit27 күн бұрын
Must’ve been one of those high-tech, Bluetooth mousemats. 🤔
@cybercifrado26 күн бұрын
"Unfortunately, ma'am, this mousepad says it's compatible with Windows XP. You may be out of luck."
@robertsissco243915 күн бұрын
To be fair, I do remember seeing "Windows 98/ME/XP compatible" printed on the packaging for mouse pads back in the day.
@DesmoChoJo27 күн бұрын
I have a lot of stories from working IT when i was in the Air Force. My boss, a Major, said his computer was running slow and when i checked the logs his computer hasn’t been shut off in 5 years. For 5 years all he has done was shut off his monitor. After i reset his computer he came back to me because he forgot his login pin.
@Chris_at_Home18 күн бұрын
I’m surprised they dont make people change their password. Most places I worked at we were required to change it every 60 days and it had to be a high security password. No wonder the government gets hacked.
@DesmoChoJo18 күн бұрын
@@Chris_at_Home they do. He’s account even said how many days overdue he was. They just can’t ask you to change it if you’re logged in.
@Chris_at_Home18 күн бұрын
@@DesmoChoJo we would get locked out after the 60s days. It didn’t matter if you left your computer logged in.
@Randomkitty7427 күн бұрын
I’m somewhat computer literate because of my dad. He was an IT director, and had to deal with a lot of weird moments. But, now if I have issues, I can ask my dad. I also know how to look out for malware and avoid phishing.
@RufusReadit27 күн бұрын
Nice, with an IT dad, your browser history must be squeaky clean. 😂
@Randomkitty7427 күн бұрын
@@RufusReadit ohhh yes it is. Downloaded malware once as a kid by accident trying to download a game. Dad had to teach me in very fine detail on the horrors and dangers of malware. Scared me as a kid lol.
@travis-n-joy26 күн бұрын
We have a particular user that's not too bright. Well she came into the IT Manager's office one day when we were all just shooting the sh*t. She announced that everything she typed was always in capital letters. My co-worker says to her, "I swear to God if your caps lock is on..." She replies, "What's caps lock?" I kid you not. What's worse is that this lady is a mechanical engineer and can design 3D models just by asking her. A true idiot savant.
@Yamipaladin22 күн бұрын
I work with engineers as their tier 1 It help desk and these people are the dumbest geniuses in the world. They'll lock themselves out of the computer because the pc turned off numlock or switch login type from their normal method to something else.
@ericdodson363015 күн бұрын
I am head of IT for a medium sized CPA firm, If i find any inappropriate items on a work computer, that gets reported to HR, I'll let them deal with it, they can use their personal computers at home to look at that stuff. I recently replaced the firewalls and I setup IPS\IDS and web filtering, there was none previous to me setting this up (including social media). Once I get my new switches and AP's i'll have an employee VLAN that they can look at social media on their personal devices but not on company devices unless there is a good reason to be looking at it.
@LVL58Designs5 күн бұрын
I can relate to a lot of these as I am a computer technician and deal with stupidity on the daily. Thank you. A lot of these gave me a good laugh.
@hardcoreplur18 күн бұрын
Story 3: I would have gone to the CEO and Board and told them she was a security risk and she locked out and retrained or fired.
@KaeYoss17 күн бұрын
A buddy's company fired a female employee for using company time and equipment to run a side business. That was the official reason. The side business was "servicing" coworkers in the bathroom during the lunch break.
@HrLBolle16 күн бұрын
for Story 8, 12:33, I would probably handle a find of this "type" the same way. Speak to a trusted college graduate and have them escalate the issue to the appropriate agency. That's my personal view... Alternatively, I would involve an outside agency if it is warranted by the find, an example would be the "most despicable type of P involving very under age."
@madaboutmarceline26 күн бұрын
I would never last working in IT. I’d lose my job in a matter of weeks for insulting the customers.
@jaydenallen774224 күн бұрын
Matter of weeks? Then you have far greater tolerance and/or patience more than me since I would make a sailor blush within the day
@hibaakaiko38883 сағат бұрын
Went out to a home to do a desktop repair. Very well cared for but the wifi card was shot. She just wanted it replaced with the newest version of that particular card. Fair enough. But we don't carry that brand and will need to order it. It will take a few days to get in. She's okay with this. Sweetess gem of a person. Most would start yelling at me at this point as if i could magically shit out the part they needed on the spot. The only problem she had was, the computer let her work from home so she NEEDED wifi asap. She's been so sweet i'm like "i'll set your computer up for a land line." So she will have wired internet until her wireless card got in. Totally over the moon with that declaration, she's thanking me profusely. I teller i just got to go get the cat cable and we'll be done for the day. Suddenly she shouts "no!" Very loudly. It freaked me out how loudly she had yelled that. "I have dogs, they don't like cats. Do you have dog cables instead?" Dog cables Still the funiest shit i've ever heard.
@myself-cs5fr23 күн бұрын
My first job in IT was for a small business working out of a the house of a crazy-professor type. Assembling the physical parts of a pc is easy enough, like lego and the guy would sometimes get his kids to assemble PC's for him. I found sticky lollipops and candy wrappers inside some client's pc's at times LOL He had terrible cashflow and was always broke, so if he sold a new PC to a business he'd often just take used parts from the stack of old computers he had, and build a pc from that...I'd be embarrassed installing some of them. They didn't even LOOK new LOL
@djkiltech6 күн бұрын
8:51 OOH! THIS WAS THE REHAB I DID MY INTERNSHIP!!! I was one of the only ones who actually complied (I was an intern and it was part of my degree)
@KaeYoss17 күн бұрын
We had one smart cookie use the call forwarding on his work phone to forward to one of those spicy numbers they always sing in late night TV ads (or used to 25 years ago, dunno what late light TV ads are up to these days). He'd then obviously call his office from home at night. Still no idea why he thought he could get away with that.
@sakurakittynoir140026 күн бұрын
In testifying, the pastor actually broke two of the ten commandments. 3.) Thou shalt not bear false witness. 9.) Thou shalt not take the name of the Lord thy God in vain. (Basically using God's name to justify your terrible choices or those of another)
@KaeYoss17 күн бұрын
Story 5. That Pastor got sentenced to prison AND eternal hellfire. It's kiterally bearing false witness.
@beepboop971226 күн бұрын
Rawr
@treywasherebam27 күн бұрын
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@97stratocaster2127 күн бұрын
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@robertsissco243915 күн бұрын
"You there, computer man, fix my pants."
@Aoskar9512 күн бұрын
I'm pretty sure the guard from story 5 was on an episode of the darknet diaries podcast
@kimberly818518 күн бұрын
Every time I email IT I think I'm probably driving them nuts with my lack of technological knowledge... I don't feel so bad now... 😂 but seriously IT folks are my heros!
@geeknupthenight741724 күн бұрын
Apple went down hill long before that
@SeriousPinoyGamer24 күн бұрын
The problem with working IT is that non-IT people think they know everything about technology and are then baffled when they can't make it run their way. You then have to go through multiple meetings just to explain why something can't be done in a way that doesn't make yourself look like "you just don't want to do your job" only for some people to think they can do it better
@VerdePenguin11 күн бұрын
I've had to explain to people in 2023 2024 that a wireless network for the internet still requires an abundance of wires to run the whole back end, including your phone network is run off of wires
@bytesabre20 күн бұрын
Crawled under the thick high voltage cables which were the main power feed for a major subway line because the idiots working there had stashed a bunch of CRT monitors in there that needed to be sent for e-waste recycling
@bytesabre20 күн бұрын
Same company had a gas power station that was using an old combustion chamber from a rolls royce trent jet engine as a waste paper basket. That place was cool I miss visiting there.
@jhutto198426 күн бұрын
I have so many questions about "The Sasquatch."
@briarbarfield580923 күн бұрын
Man, fuck 2fa. That shit is the reason I permanently lost my original discord account.
@bookkeeper199520 күн бұрын
2fa to link a work account to a private phone is a whole issue
@MaduroMan18 күн бұрын
I’m so glad I’m retired from this field.
@3frenchhens81812 күн бұрын
Can somebody put the raptor Easter Egg up on line so we can use it in our posts? I mean as a little animation.
@VerdePenguin10 күн бұрын
I've also had people try to gaslight me and tell me that it was my fault to which my response was no, I just did these things that would not affect your computer such as updating The BIOS drivers or something?
@Christmas42008 күн бұрын
Have I been pronouncing "Ethernet" wrong my whole life? Lol 31:41