Hey I want to start a call center but I have a few questions. 1. How do I reach clients? How do I get in touch with them? 2. Which industry do you recommend? 3. Which software can I use to route calls internationally? My agents will be overseas (I will be based in US) 4. How much profit is usually made from a call center? Please respond, I know its a lot but I really need help and you look like you know what you're doing. Thank you so much.
@iameyadamle3 жыл бұрын
1) You can reach clients through CRM sales automations, social media presence and by direct visits or attending industry trade shows and conferences. 2) I suggest to focus on Ecommence, healthcare or BFSI. 3) You can use contact center tools like Genesis or Mitel. 4) It depends on various factors such as overseas contact center location, complexity of the process, number of billable resources etc. However you can consider a rough estimate of 30% for the micro centers.
@kxnytwell53793 жыл бұрын
What’s the feature that makes clients hear a message before you talk to them so they can decide if they want to buy your product and what’s a few dialer that would have that feature