Independent Review of Epic EHR Software | Healthcare Tech | Digital Transformation in Healthcare

[@MrCabimero]

My wife and I are MDs. She is switching at her office to Epic. I have been watching the training videos with her. I have experience with a different EMR. I can't for hte life of me figure out how EPIC has captured the market the way it has. The system is NOT intuitive, at all. The learning curve will be prolonged. Improved work flows? Hardly. I think this EMR is a product of great marketing and salesmanship.

[@humiram1]

EPIC is amazing and beautifully constructed for convenience and usage once you get a hold of it. Top notch!

[@MrCabimero]

@@humiram1 About nine months in and she still struggling. Did you do any special training? Any suggestions on how to become more efficient at using it? She’s already built a whole bunch of templates and that doesn’t seem to be doing the trick.

[@humiram1]

@@MrCabimero yes, I had training. That may have been a key element, we had an EPIC coordinator that worked closely with our clinic and was able to to receive one on one training when needed.

[@joemariesuya4973]

Is this a monopolistic market approach or central governance strategy, we had less freedom nowadays, and i learned that its too expensive to take this course.

[@Juliette_4]

I agree. Epic belongs in the trash. Sorry Faulkner. The training is poor & many epic teachers are not educated about the system

[@TEA-fj3ut]

This is one of the worst healthcare technology applications I've experience and makes me want to quit my job or change careers. Sitting in front a computer and leaving work with eye strain, shoulder and back ache. Constant clicking, copying, dropping menus, stacking, or waiting for someone to get out of a file. Spending more time on a computer than doing actual patient care.

[@daviddoe88]

We just got introduced to epic, we are experiencing the same problem too much time on the computer than the patient?

[@janerdoe7910]

@@daviddoe88 It's one year later. What is your opinion now?

[@auklin7079]

This is because the government adds considerable administrative burden on clinics. The heavy administrative burden means few companies can keep up with the requirements, resulting in little competition in the field. So blame the healthcare system, not the companies trying to automate the administrative process.

[@ryanklee7144]

As on Ob/Gyn physician, I prefer Cerner. Cerner is more efficient and simple to use. I've been using Epic for 5 years and have maxed out my efficiency. the time spent charting is about 40% extra time versus the old paper charting. Some would say that I am on old dinosaur but in reality i think medical scribes should help us providers chart and click on all the numerous buttons for data collection and compliance purposes. Epic organizes my patient's data so i can refresh my memory if i haven't looked at the chart for awhile it does not help me make a diagnosis or give options for treatment about 60% of the time helps with patient education it does depersonalize medicine EHR designers do NOT have a clinician's perspective they have an engineer's perspective

[@HKULIO70]

EPIC is the least intuitive system I have ever used. They suck big time. If you want to click 10x more throughout the day and be confused and have a headache then please go ahead and use it. 1 out of ten I give EPIC a negative 12

[@mwmwoodyard]

I have used Epic and you can tell that this was not designed by a person who has worked in the healthcare industry. It is not user friendly in that two people can not be in a patient account at the same time so patient care is compromised, again not designed by someone who has worked in the healthcare industry.

[@tudoro23]

How about the physician's perspective? How come there is no comment regarding, this is one of the most hated system on the market.

[@bty111100]

Please see my comments

[@miriamgonzalezsiegel6478]

.

[@mwmwoodyard]

It was horribly, working in oncology we had patients that we had to cancel chemo on because medication was not available orders were not accepted in the system. One center could not send orders to another center. It took months to straighten out,. We could not book patients in certain rooms because of setups very limited and training was a joke.

[@FridaNancy]

I saw it from both sides, heavenly Epic adoption and awful Epic adoption. I loved Epic. I think the difference in Epic experience is the level of training and ongoing support. We had huge, dedicated team with their own building and department leadership met monthly to inform Epic changes. We also participated in user acceptance testing for all upgrades. We used Epic as they recommended it be used. It was probably VERY expensive. I also had experience with folks using a far less supported Epic they try to customize in their own unique way. That experience was awful. My advice: grab your pocketbooks and commit fully to the recommended Epic experience or you might have a nightmare on your hands.

[@Chrisf92262PS]

Epic has great clinical support technology built in. I think staff input from the beginning is important. I think Epic needs to be more flexible to end user's needs. I could go on but there is limited space here.

[@sathyanarayanareddy7102]

Hee can u say more about it ..pls

[@bty111100]

After using several years and comparing with other software I would give EPIC ** star. Voluminous, meaningless data, copycatting,, senseless standards, creation of self serving practices and criteria. In few years EPIC medical records will look like multi volume encyclopedia. I am constantly clicking and haystacking. Real productivity killer and costs generator.

[@aparajushilpa8005]

can you provide online training on EPIC healthcare software (resolute billig)

[@bty111100]

@@aparajushilpa8005 Unfortunately EPIC wants total control of EHR market on EPIC'S terms. You may ask EPIC. Good luck

[@brandyrobinson9014]

Unfortunately if you do not already work for a healthcare organization that has Epic it’s hard to get any type of training…. Good luck on your endeavors!

[@armuk]

how would you say Epic compares to other EHR systems? e.g. cerner, etc

[@teresacollie4367]

​@@brandyrobinson9014

[@jandoyle226]

I just reviewed my Epic chart and found many errors relating to my age, ethnicity, past history, and summaries of discussions with providers. If someone (say, a new provider),had only this record to which to refer, he/she would not know anything about me. It had erroneous medications, errors in family history (e.g. my brother had asthma--I am an only child!), and misrepresentations of discussions with providers. I would hate to think this information is out there and there is nothing to contradict it, as Epic has the accounts of almost all providers in my state.

[@lachele7099]

Definitely it needs working for our organization. I wish they hire someone like you to provide them with smart solutions.

[@lovehopesdream]

From what i have read in the chat, no one likes Epic. What systems does everyone like instead and why?

[@gaoshikui88]

You don't want to hear a CEO of a company say their product has been "quite" successful

[@dreamgirl101100]

You seem so smart can you tell me where on Epic can I enter Family Physician ( PCP) or patient contacts and does RTE queriesare are used for which courageous? OHIP or all insurance. I am struggling with this new software.

[@dawnlubonski9223]

Me too, I just started Epic with my new job & Day 1 I’m ready to run, hope your doing well with it.

[@dawnlubonski9223]

@Dreamgirl101100 not sure if you will see this ?

[@UnknownvV]

PCP should all be with the registration demographic that will pull into patient chart.

[@humiram1]

Click on PCP on the left. Can add and remove.

[@abbiesweeney4470]

Why can't OpTime talk to other Epic applications?

[@Zir0_ZoneZ]

You ever notice how if you turn an explanation video up to 1.5% speed, it sounds like Ben Shapiro is explaining it to you?

[@hipernet]

I love the dog walking at background when the video starts

[@gymnast1284]

🤣🥰🥰 thanks for pointing that out 😍😅🐕

[@Sigh952]

How can I train/beginner on Epic on my own?

[@klrbeech7054]

You really can't.

[@alexcontreras8850]

is there anyway to get a course or certification on EPIC? Without being in a Health Instittution

[@klrbeech7054]

No

[@Shocksdell]

How does this digital system protect personal medical information from non government organizations and governments in general? Is this ethical? Mistakes…

[@humiram1]

I love EPIC, used it for almost 10 years and now with an organization that uses Cerner. I personally think Cerner is mid and a nightmare.

[@gaoshikui88]

Came here after watching Palantir's double click demo to see what the competitor is doing. Turns out not much...

[@mwmwoodyard]

Your commentary makes me wonder if you actually have used Epic in an actual setting. Coming up with the pros and cons of instuting an EMR system can be easy by just looking at the responses from companies that have used systems. Try using Epic you will have a different response to your pros and cons.

[@ryanweaver962]

I just don’t know… the consolidation is getting large. It feels a bit disconnected in its connections. The needs of community and things like health assessments are going quite… and worse, amidst other noise. I just don’t know.

[@noraospina2259]

How can look for epic # departments

[@ArminNow]

Hi Eric - Have anyone you know has experience with EPIC implemnation in cloud environment? Any reference site recommendation will be great. Thanks

[@ashlynthompson9900]

This video was very informative in helping me complete my assignment about ehr. thanks, look forward to seeing more of these informative videos.

[@owenzmortgage8273]

Right on! Thanks for sharing

[@erickimberling]

Thanks for watching!

[@pjn2001]

Fyi : It's pronounced 'neesh' not 'nitch'.

[@AngeloMaxi]

Great video, thank you.

[@JaneCelic-um8od]

I work at a smaller county Hospital in SC, WE use Meditech its ok! not great but ok. Our neighboring Larger teaching Hospital MUSC uses Epic and APPARENTLY MOST OF CONNECTICUT Hospitals and DR's offices do too. The Problem I'am running into is, I've never work with EPIC I've heard SOME PRO much more CON of the EPIC Coin. BUT The reason I bring up the Connecticut Hospitals/Dr's offices is because THE second I apply for a position at a Hospital/Dr's Office in Connecticut (yes I'm applying and moving back to Connecticut soon) My 15+ years experience and education gets SHOT DOWN and I'm told Thank You but no Thank You. I'm actually considering taking a ONLINE EPIC Course to add EPIC somewhat to my resume, to at least get my foot in the door up in Connecticut Hospitals/Dr Offices apparently THAT MATTERS MORE then my MA Education and my amazing 15+yrs experience. .

[@systemsconsult9282]

Epic should be illelgal as well as it's integratios

[@lindsaym6607]

Epic is the absolute worst! It is not user friendly at all.

[@abhyunnati8589]

Superb

[@systemsconsult9282]

Data and personal privacy is huge/ rich company that does not care

[@charleslong104]

I think Epic is the most bloated piece of shit EMR ever developed.

[@AlexReyes-ey4pq]

This kind of system is not really friendly user. SUCKs

[@erickimberling]

Sorry to hear you had a bad experience with it!

[@jacquelinecruz6598]

Boring beyond belief