Inno3d RTX 4090 - Black screen after water block installation

[@much1976]

Echt gut das es Leute wie Dich gibt. Fair und Kompetent. Schaue Deine Videos sehr gerne und hoffe das du das du uns lange erhalten bleibst. Lg

[@GregoryShtevensh]

Ja, wir werden bis zum letzten Mann kämpfen

[@MultiDarker123]

Hi Kris, we all hope that you doing great. Please do more live streams that you were doing in the past. They are so great for your fan community. It teaches us a lot in terms of various diagnosis and tools in use! Looking forward for more content of such type.!

[@aelaan12]

Not only fixing it, but also explaining what and how. Just marvellous how you found the error, fix it, observed other issues and definitely gave the card maker something to think about by cutting cost.

[@shaunmorrissey7313]

Always a pleasure watching you work.

[@reiener]

Wow, wieder ein sehr interessantes Video, danke dafür! Der Inhalt war super spannend und informativ, aber was mich wirklich beeindruckt hat, ist die Qualität des Videos. Der Schnitt und die Bildqualität sind echt the next level, das sieht richtig professionell aus. Weiter so, ich freue mich schon auf das nächste Video!

[@GiGaSzS]

I am always happy to watch GPU repair on this level.

[@TomatePasFraiche]

You are just so professional, even if I had the tools and knowledge I would still prefer to have you repair my card and give you money for that.

[@PebblesChan]

JBC repair equipment - Now that’s professional!

[@BeardedFrog]

Interesting to learn about the cheap components and cost cutting. In your experience, which AIB manufacturer uses the highest quality design/components in their card designs (overall, and high end like 4090s)? I'm guessing EVGA was up there at the top before they got out of the market. My guess for current manufacturers is Asus. Another inquiry, have you ever considered offering a service to essentially upgrade cards? Either for making them both more reliable, and overclockable through higher quality components (excluding the GPU chip itself of course), or through adding memory capacity on lower end cards where this is possible without too much complication. Anyway, love the videos. The knowledge, and patience, you have is unmatched. Thanks!

[@GregoryShtevensh]

Gigabyte seem to have the least coil whine, and MSI seem to have the best RMA processes. The ROG strix is likely the premium of the bunch but not sure about RMA and I know they coil whine

[@BeardedFrog]

@@GregoryShtevensh My Gigabyte Gaming OC 4090's fans started rattling horribly about 2 werks into ownership after buying it on launch day. I'd rather have coil whine. They're somehow still not dead, just a horrible rattle on any speed that permeates my noise cancelling headphones entirely. I don't want to deal with their terrible RMA policy, and be out of a card for ages though, with no cross ship option.

[@GregoryShtevensh]

@@BeardedFrog oh that sucks dude! Id return it to the retailer in that case. Retailers are obligated to deal with that more than the manufacturer as far as law is concerned

[@jotunbjorn]

@@BeardedFrog I had the same problem with my ASUS 670 some 10 years ago. The ball bearings in the fans were dry and I fixed it with sewing machine oil.

[@MotoGoato]

@@BeardedFrog that sounds like the perfect excuse to slap a block on it and run it water cooled 😉

[@nicven9948]

Good job, Kris! I'm always waiting eagerly for new videos from you. I love your professional approach.

[@danytoob]

Next level pro doing next level pro work. Most impressive. And educational. And fascinating. Lots of knowledge, proper tools and experience go a LONG way. Very Nice. Thank you Kris for all your contributions to the community!

[@DJaquithFL]

Great work! The owner was scraping these chips with some metal object to clean TIM / residue off these chips. With KZbin being out and available, people need to watch several different people. Remove and install GPU coolers before even trying it. Otherwise it'll probably be cheaper for them to hire somebody to do it.

[@stevencharette7918]

idk man if i bought or had the money for a 4090 i probably would not attempt open loop and would plug and play, i understand people want to achieve and build their dream pc but if i aint got the skills for open loop i aint gonna try unless its on e waste for good practice, keep up the good work Kris hope you're having a good week

[@Jason-zh7wo]

Great to see you have a shop 👍👍

[@RonSon_spawnv1]

You are awesome! Nothing more (or less) :D

[@infinitestars394]

pretty amazin the card still works with a broken GPU corner. The costumer was really lucky!!! Good video.

[@ahmedshibani9248]

Hi I love your professional approach and thanks for your advice

[@Star_Gazing_Coffee_Lover]

Glad you are back.

[@madoz1608]

You are a solder god ! Thumbs up

[@BenderTheOffender]

Too many scratches for a dropped screwdriver. I guess someone tried to scratch off the thermal compound.

[@hasyidanparamananda]

Damn scratch thermal compound with metal screwdriver? LMAO

[@TheFEARSKSNV]

Great job!

[@Hrupix]

Hat mir sehr gut gefallen! Dazu gelernt habe ich auch :)

[@hoseinqadam]

I think the customer dropped the waterblock on the card, just my thought. but glad the card works again, that would have been a lot of money to just be a paper weight.

[@infernus6278]

Arent the warranty stickers illegal in europe? They can be valid way to decline rma only if there is physical damage I thought? ( havent watched the full video yet)

[@TrekCZ]

Not illegal, warranty stickers are irrelevant and they are like they do not exist. The buyer of this card have not challenged Inno3D because they know very well they wrecked the card by their hammer like treatment. But correct approach should be Inno3D rejected RMA with reason "mechanically damaged card". Not tampered sticker.

[@Arhey]

In the US they are not legal, in EU they are. At the end it is goodwill from the manufacturer if they accept RMA or not. In this case it is totally fine, that manufacturer declined the RMA, since there was even visible damage.

[@seeibe]

​@@Arhey It's not goodwill, they have to fix it if it breaks in the 2 year period. Only a few exceptions like battery packs.

[@formbi]

@@seeibe but they don't if the user breaks it

[@Arhey]

@@seeibe Definitely not, if you damaged the part....

[@budp.4209]

Kris, your work and knowledge is amazing, You're the Albert Einstein of electronics, could watch and listen to your repairs all day. Thanks for starting your channel

[@peaceperson2270]

thanks for the advice at vram pad sir, i will remember it, hope ur business will be more success, inshALLAH

[@andersrasmussen7248]

wow !!! your are very good :) amazing video !!

[@dimmit2148]

yes we want more of you :)

[@Mafiya67]

Отличное видео)))

[@Rostislavmmm]

Can you post your software?

[@Rostislavmmm]

or sell for something price ?

[@MultiDarker123]

@@Rostislavmmm Do not ask, he can't and will not

[@GreekSIMRACING]

You deserve more subs.I relax looking your skills.Amazing professional.

[@xXCOR3Xx]

damn was hoping to see you install waterblock to it

[@Diablokiller999]

Do you also sell refurbished cards? Looks like trustworthy work you deliver there!

[@KrisFixGermany]

Maybe in the future

[@Tuskabanana]

@@KrisFixGermanyIch hab da mal eine Frage, hab eine 3090 Ti, Karte wird bei 300W schon 70° warm, Hotspott liegt bei 100-103°, sprich ein Deltawert von 30+° würde ein wechsel der Pads bzw Thermalpaste die Temps wieder fixen, weil sie ansonsten funktioniert. leider überhitzt die Karte sehr, die Karte taktet dann runter und die Lüfter laufen kurz auf 100% LG

[@shannonfamily]

I like your videos you are a great counterpoint to poking for hours with a multi meter for sure.

[@mahartma]

Makes you wonder what ppl are doing to their poor cards, and what horrors end up on eBay :( That customer got lucky.

[@_crimea7563]

Nice work!

[@regwatson2017]

Cheeky bastard. He damaged his card, knew he'd done it and still had the cheek to try to return it under warranty. Charge him double.

[@mpadlite2925]

Thanks for another interesting and informative video !! And I can't help but wonder what they were thinking when they decided to make the heatsink that way!? Why make it so that it requires 2 different pad thicknesses ?? Not to mention that they "pinch pennies" by omitting components on a 4090!!!??? How much must a GfxCard cost in order for them to 'include all components"... I think it's outrageous...

[@iamianann]

Just out of curiosity, what does such a fix cost approx. and how long does it normally take you (for example on this fix) from the first mail until the customer gets the hardware back? Really appreciate your service and this channel!

[@cppctek]

I thought the warranty stickers could not be enforced anymore. I know in the United States they cannot be enforced. Also, I do know from personal experience some companies asus will refuse to repair something under warranty if it has a simple, small cosmetic, scratch on the PCB. even on a corner near a screw away from any type of traces. For that reason, I’ve been buying all my graphics cards from Micro Center and buying the accidental coverage that way if anything happens especially during water block, installations or overclocking they cover it 100%.

[@diegomr6969]

WTF, inno3d is still alive? lol! great repair

[@Joke90]

where can i get this tool that you are using for diag.?

[@pipkata]

Само така, покажи им как се прави Чудесна работа, адмирации !

[@RIchardDavidson007]

You work like a brain surgeon on these cards.

[@giftig694]

Looked to buy a similar card but now i will never. Thanks for the video, Kris.

[@attuoz]

I installed my own water block and this was my biggest fear.

[@jo-on38]

у вас крутые ремонты 👍

[@tonict2302]

Awesome video

[@p0k314COM]

Repair as usual good. But what impressed me the most was that you asked the user about the socket. It would *never* have occurred to me that someone could put something in the socket when installing a water block. This is beyond the level of abstraction. Observing what you are repairing, it's as if at least 30% of the cards are damaged by the bottomless stupidity of users. And these are not some complicated mistakes, but the basis of using electrical devices. This is like mantra: water block, liquid metal, water block, liquid metal. This is some kind of mental collapse.

[@sp00n]

Im actually surprised the only thing not working was a memory module with this kind of damage to the GPU chip itself.

[@niklasniklasniklas1]

The damage was really small. Probably not an issue really, but the owner most likely did all the damage himself. Very easy to accidentally drop a screwdriver..

[@DesOdinsNordman]

Great Work as always. Thanks 😊

[@Squilliam-Fancyson]

I like to buy used graphics cards but always spare those that are transverted to waterblocks. The thing is people in general are just too clumsy. You would imagine somebody who's gonna perform a water cool transversion to his 1000$ GPU is at least a PC hardware enthusiast that knows what he does. But I was terrible wrong there. I once bought a 2080ti that litterally had some tiny little chips missing from the edge of the die. Rly tiny and superficial so the card still worked. Nonetheless I returned it, as Im a miner and need my cards reliable and serviceable without fearing it will break the next time I tighten the cooler back to the pcb.

[@roadi7]

how much do you charge?

[@worroSfOretsevraH]

Hi. How do you have any readings on PCIE data lines when they have series coupling capacitors?

[@dlc5566]

Would you sell your gpu tools iso one day?

[@bezbeli]

Gut gut!

[@Arokhantos]

I cant even imagine droping screw driver on the board while assembling a waterblock

[@Soldier-Rules]

Auch wenn Fabian den Seitenstreifen nutzen darf, darf er immer noch nicht rechts überholen😮🤯

[@tolepclab6204]

Hey Kris, where can we find kris fix germany gpu tools ISO?

[@boriskamenov1842]

The client was trying to pray of the air cooler with a screwdriver. I broke a card the same way :)

[@guyva_unito_sree3]

Do gigabyte aorus master 4090s use these "cheap PVM controllers"?

[@bornagain2641]

Excellent

[@nellox8178]

Next time we want to see a krisfix video wile drunk

[@Albert41122]

So the cracked gpu itself is ok and the problem was C0 faulty vram ???

[@TGaming_Room]

Hello, I have a question, I have an AMD Radeon RX 6900 XT D41201 GPU, I did maintenance recently: I used kryonaut thermal paste and gelid extreme thermal pad 1mm. without the curvature, global temperature 81c and hotspot 95c, Vram 86 (I think), with the curvature: global 75c, hotspot 85 to 90c, Vram 75c. It's normal? what worries me is the temperature of the VRam.

[@killstreakpinterest8954]

wow, how in the world the silicon crystal crack but the card still working? i thought its already game over. Your customer must have been used all his luck for his card

[@no.nomoreidontcare]

it's only diffusion barrier that got damaged here, actual transistors are at the very bottom of the crystal

[@lemagreengreen]

Actual transistors are on the bottom side of the silicon crystal. It's all a matter of luck of course, sometimes a chip on the upper surface doesn't kill the chip though. Still, for any damage to not propagate through the entire thickness of the crystal is rare and extremely lucky

[@xcom9648]

They might have skimped out on some of the components but i have yet to see one of these fail that was not done by stupid user. will have to see how they will hold up in the long run though and ill probably have sold mine off by the time the warranty ends.

[@MakeSh00t]

Tell to the custommer inno3d has bad overclocking potentional and uselles to use watterblock.. Only asus strix can do the job updated bios can go to 1000 watt.

[@timewararchives]

what is this software tp defect faulty ram chip. someone please help. Please mention the software thanks in advance. and lovely video as always Kris

[@luminatrixfanfiction]

Oh, this manufacturing company that is a partner that reconfigured this 4090 is naughty. So many missing components.

[@z1om1]

Hey KrisFix is there any chance you could tell us what software are you using for testing gpu memory.? Oh and as always great video. :)

[@bailey125]

It seems like his own software

[@MultiDarker123]

@@bailey125 It is not his own but renamed. It is proprietary and impossible to find and available only on darknet at a price.

[@z1om1]

@@bailey125 maybe or maybe he customised software that’s already available as in his previous videos there was no channel name in it.

[@bailey125]

@@z1om1 Oh maybe then

[@zodiacfml]

modifying recent graphics cards these days is like modifying modern passenger cars, is not worth it. The Nvidia 3-4000 series have very good and large cooling. One good modification for cards is using 120mm fans and removing the shroud but that is also not worth it (due to good large fans of recent cards) unless you have defective fans.

[@Shini1984]

Mps may be better but Asus, MSI and founders, who use it, have more coil whine compared to gigabyte, Zotac and reference designs (like inno3d). Could be unrelated, though. I haven't done a research, so I wouldn't know for sure. But: I tried two gigabytes, Zotac and Asus and only Asus STRIX had very significant coil whine in certain games (cyberpunk 2077, for one). Ps: thanks for video!!!

[@Morpheus-pt3wq]

I think the best practice after changing thermal pads is to put the cooler on with paste and then remove it again and check, if there is good contact everywhere.

[@GregoryShtevensh]

Mein Bruder hat das mit seiner GPU gemacht! Ich sagte ihm "Schweinchen! Sie haben gerade diese Karte in der Kammer vergast und ermordet, indem Sie nicht genug Wasser getan haben!"

[@xntumrfo9ivrnwf]

So is there actually a chance that the memory and GPU chips came damaged from the factory? Not a great manufacturer! I ask because you mentioned that the client didn't test the card before trying to replace the cooler.

[@donk8589]

I wouldn't be surprised. They have a limited supply of parts and can make so much money, they have lowered their quality assurance testing.

[@Arhey]

I doubt the damage was from factory. Most likely it was damaged by customer while putting the water block on.

[@WorkshopFix]

Did yoi sell your gpu tools?

[@OG_Ruurd]

Awesome professional work!

[@Maxximilian]

Like your background music Theodore, good job with excellent details as always. I noticed some ripped points under the memory on the board, maybe the Inno3d is another good disciple of Gigabyte😜

[@syedusama1546]

Love my Teacher. always waiting for your video.

[@madeofnapalm]

Did he try to mount the waterblock with an axe or something? 🤣🤣

[@rossodelpadrone]

wow... das ist voll der PROFI...!!!!

[@CjqNslXUcM]

Are you Greek?

[@martinmalone6324]

thought that was a gonna!! I broke the crystal ( took a chip out of the corner, over tightening corner at a time) on a brand new top of the range ATI card years ago, and had artifacts everywhere, went in the bin expensive mistake!!!!

[@AiCryptoSpace]

👍🏽

[@HCDVelcra]

Hope that people wont think, we all sound like Sergej in germany....

[@bahadoromid3554]

Reducing the price by removing some elements for the RTX 4090 card is extremely stupid.

[@iamdmc]

cool adding inno3d to my DO NOT BUY list how much would this kind of fix cost?

[@ruxandy]

Not sure how much he charges, but I for one would not do it for less than 300 - 400 euros, especially for this type of repair/this type of card.

[@pe3ke117]

customer never tell the truth, screw up the card, then try to rma, never open sealed card.

[@metamon2704]

It doesn't mean all inno3d cards are bad just stay away from the lowest end ones.

[@Arhey]

Well the damage was most likely done by customer. In this case any manufacturers would decline the RMA.

[@powerzx]

@@ruxandy I wouldn't be surprised if he charged over 1000€ for this repair. :)

[@tomkroebel]

I can hardly imagine how one can damage a PCB with measuring probes (except by using them as prying tools) so can you please show us one?

[@KimoKimochii]

why does anyone ever feel the need to install a water block on a 4090 lol

[@Brahma-Astra]

this is the reason why Inno3D and Galax cards are always cheaper than other brands like MSI Asus etc.

[@wdowa94]

Brzmisz jak Polak

[@tomkroebel]

Looking at the damaged chip and the broken GPU I would assume the customer let the water cooler drop several times onto the card...

[@PyromancerRift]

How can you spend that much on a piece of gaming tech and rought handle it is beyond me. I have installed a dozen of waterblocks and you just need to be carefull for 5 minutes.

[@dreckbaer]

Well, never going to buy an Inno3d...

[@RNG-999]

It's so weird how small, power efficient, and power-dense that these GPUs are becoming.

[@FR4M3Sharma]

"Efficient"

[@NiceFabe]

schönes ding

[@DutchGuy_Limburg]

Komische Aussage von Inno3D. Ich habe eine Inno 4080 x3, hab Inno in den Niederlanden angeschrieben (Wohne da)wegen Garantie bei umbau auf Wasserkühler und dem Warranty Aufkleber. Per Mail wurde mir bestätigt das Inno das erlaubt. Wenn das Siegel beschädigt ist und man es als Garantiefall anbietet würde es nur für die Techniker bedeuten das die sich die Karte genauer anschauen würden weil sie geöfftet war. In diesem falle hier hätten die auch so die Karte nicht repariert wegen den beschädigungen am Chip und Speicher. Zum Glück gibts Leute wie dich !!! Greeeetz aus den Niederlanden

[@Arhey]

Ich vermute die haben die Karte untersucht und den Schaden gesehen den der Kunde verursacht hat. Dementsprechend die Reparatur verweigert, was ihr gutes Recht ist.

[@sp00n]

@@Arhey Könnte gut sein, evtl. war der Aufkleber mit dem Pfeil dann nur der Hinweis darauf, dass die Karte geöffnet wurde, und der eigentliche Grund dann die gefundene Beschädigung. Der Kunde wird den Grund wohl schon mitgeteilt bekommen haben, wir hier nicht unbedingt vollständig.

[@solomonshv]

palit, zotac and gigabyte make trash gpus. people need to stop giving them money.

[@joeleeman9886]

And this is why you dont cheap out on 1700 dollar parts for man toys. If you have enough disposable income to buy a 4090, you can spend an extra what 50-100 dollars to not get a cheapo no namer and avoid all this garbage shown here. Skipping components, wrong sizes of shit, gouges out of parts, what the fuck.