Inside a Suicide Prevention Center in Puerto Rico | Times Documentary

Puerto Rico’s only suicide prevention hotline is busy. Since Hurricane Maria devastated the island, public health officials say there are signs of a severe mental health crisis emerging. Caitlin Dickerson speaks with the counselors who are fielding the calls.
More from The New York Times Video:
Subscribe: bit.ly/U8Ys7n
Watch all of our videos here: nytimes.com/video
Facebook: / nytvideo
Twitter: / nytvideo
----------
Whether it's reporting on conflicts abroad and political divisions at home, or covering the latest style trends and scientific developments, New York Times video journalists provide a revealing and unforgettable view of the world. It's all the news that's fit to watch.

[@olir6910]

Bless this woman in the beginning, she doesn't know how much her words mean to someone who is suicidal, she is a hero

[@argisellek9249]

Oli R Every single one of these people is a hero ♥️

[@Leonarnon]

I think she know.

[@allisonjuno7654]

she knows, its her job. but shes still a legend

[@Digitalsp1t]

Her words gave me chills man

[@_magicalpotatos_9338]

Oli R she’s a hero

[@lexi5467]

“Material things can be recovered but you can’t recover lost life.” That hit hard.

[@SJHHESYay]

Love your profile pic tho

[@ianlaing8065]

Facts

[@tommer5696]

Ues

[@mel5282]

Lexi Santos omg you look like me when I was a little kid wtf (if that’s you in your pfp)

[@lexi5467]

Mėł omg what if were doppelgängers and yeah it’s me lol

[@EmilyHirsch]

I wouldn’t be strong enough to do this job. My heart is so big for the responders

[@anxaro]

same... :(

[@linneam6640]

E. O. read the comment again

[@darkmidnight818]

Its actually pretty easy, atleast it isn't you.

[@PigeonFlare]

@@darkmidnight818 iTS aCtUaLLy pReTtY eASy

[@twisted9285]

What if you are unable to prevent a suicide? You can partly blame yourself vladmajorality

[@silvermistneoncloud845]

Not all Heroes wear capes

[@jalo7289]

Silvermist neoncloud ew

[@hdhdhd-4935]

JALO LIONEL why?

[@imtheduolingobird1838]

JALO LIONEL They are working extra hours to prevent people from suicide,And what are you doing? Nothing,Loser

[@thisbitchlikesyaoi3366]

My heros wear hoods 😒.

[@rogernagot256]

1tn like

[@Verbsdescribeus]

the people answering the calls must be the strongest beings on the planet

[@emelyn7657]

Imagine how much PTSD they have for not being able to save someone..

[@zacharygarza9720]

Emelyn Well I mean thats the job... It happens 😭

[@userhbiron1806]

@@emelyn7657 that's not how most PTSD works

[@presleypaige5144]

@@userhbiron1806 it kind of is.

[@userhbiron1806]

@@presleypaige5144 no its not, if they hear somthing nothings happened but if they see it

[@Stolenfilmfromsteele]

I would end every call with “I love you”

[@cassidy8548]

i was thinking of that too

[@Mioumi]

Thanks Jesus Love ya

[@NeNe-kl9iy]

thanks Jesus

[@Nick-ng7cl]

I love you too

[@zizi6538]

@XxBurgerLoverzxX I love you ❤ And that one was ment for you 😂

[@racoonzattack]

12 people tasked with helping the millions of puertoricans with suicidal tendencies! 12 people! This is outrageous! And also look at their office! It's completely outdated. Holding a phone in a call center is unheard of now in days!

[@LeCorbussyeir]

racoonzattack I wonder how many thoughts they themselves might be having

[@AshFarlow]

but dontcha know trump said its all wonderful there? wow! must be if trump said so. this in puerto rico is outrageous. how trump supporters can just turn there backs like this i think proves they only care about white mainland america.

[@SpiritOrb-tm8gf]

"We are doing an incredibly good job" trump

[@UncleSam-ln8rp]

Perharps, suicide is not as usual on a tropical paradise. Patients, however, can always rely on thousands of private psychologists offices, call/visit mental hospitals directly, contact religious leaders, or talk to relatives. Actually, it is more disturbing the fact that there are suicidal Puerto Ricans unable to make phone calls due to the lack of power or telecommunications. But I highly doubt they are “millions”. According to the Forensic Sciences Institute of Puerto Rico, 188 out of 3.4 million Puerto Ricans committed suicide in 2016. The infrastructure of the call center represent what you can afford when you are the oldest colony in the world, and is rather inadequate to criticize that at this moment.

[@glendagonzalez9038]

The government doesn't hire more people, because they do want to pay,less money to rob,if they hired a lot of professionals to attend this service. I

[@kathrynxx3042]

This has got to be one of the toughest jobs 💜💜💔🤕

[@tommo1stoessel]

That’s my mom’s job, it is really hard but it’s also very fulfilling to know that only with words a life can be saved.

[@ياسيناحمد-ظ1ب2ش]

I agree

[@vegbeth]

Meli T bless your mom ❤️

[@irmaquinones4772]

@@tommo1stoessel god bless your mom

[@thatsEforEveryone]

@@tommo1stoessel words are powerful. They create life, save life, or unfortunately..end it

[@cheetosortiz2783]

These are Americans. Remember that, Washington DC

[@krnpowr]

They're not white enough for the Trump administration or the GOP to care about.

[@taterbugunderwood2630]

krnpowr oh please...white privilege doesnt exist. Get over yourself.

[@Riel_Rami]

krnpowr 75% of Puerto Ricans identify as white.

[@sortedbugle9516]

American or not, no person should go through this

[@carysj1938]

Taterbug Underwood it certainly does, why don’t you get over yourself

[@atiqahismail3411]

I hope the responders also have access to counseling, it must be a very emotionally and psychologically intense job.

[@simiralentertainment6934]

Every suicide is always a small death of the universe ...

[@coralrain6332]

Simiral Entertainment in your universe...

[@reileiko]

A big one to their loved ones.

[@mmmmmmmmmmmmm1109]

Julia Black Julia Black that was the most ridiculous, pretentious, and overblown statement i’ve ever had to endure in a youtube comments section. you could apply your logic to almost anything, and just end with a nihilist “we don’t matter,” conclusion rather than showing compassion for those who struggle with suicide constantly. one death often leads to the ripple of twenty more. also, the past is a concept, and time future or past is completely abstract.

[@SittingDucksOW]

Simiral Entertainment right

[@gabrielvanlalruata2528]

Simiral Entertainment omg your comment struck me! So true

[@tube3365]

U.S. needs to take care of its own citizens instead of constantly meddling in other countries' affairs.

[@Katya_Lastochka]

tube3365 Exactly. So much $ is wasted on wars and other unecessary things.

[@SpiritOrb-tm8gf]

These ARE Americans!! They are citizens so you need to care, and its not meddling, its called foreign aid, though they are in our territory! Helping is not meddling and as you can see, they greatly need it!

[@SpiritOrb-tm8gf]

+Pardon Me No one should ever turn a blind eye to such suffering just because it does not benefit them directly! This is not a war, there is no waste in helping rebuild our societies and giving people hope for a better life, then this tragedy that no one deserves!

[@tube3365]

Spirit Orb 1616 You obviously need to read the comment again. Precisely the reason why Peurto Ricans are Americans, is why the comment was made. America needs to help their citizens instead of constantly meddling in OTHER countries. It's not foreign aid when you're helping your own citizens.

[@SpiritOrb-tm8gf]

Oh now that you make it clear I understand! Sorry, It was just hard to understand your stance with So many hateful people on here starting out with 'Americans first'!! Yes, this is most certainly a worthy cause !

[@Princessnyha556]

This is super depressing to watch...months later? Cmon america help your people and not just the white ones!

[@martalover17]

shanyha richardson _cries in west virginian_ I'vE dOnE noThiNg wRonG

[@offline3401]

shanyha richardson I try helping people

[@goatgaming3956]

shanyha richardson we did stupid we gave them MONEY

[@sophiemckay3272]

shanyha richardson ikr what if months later she died

[@julesy3372]

goat gaming like most people say, money can’t buy happiness.

[@eveeeeex]

Their voices are so soothing as well.. bless you my ladies and men .. don’t give up.. on life..

[@randomcat4940]

These people must be crying after calling all random suicidal victims.I feel their pain evntho i dont know them

[@adrianacamila5592]

I had to go through Maria my family was without electricity for months we would run out of water and food. I had to go to school without electricity and water for months. The lines where kilometric for the supermarket, Gasoline for so many things that are necessities. We felt alone like there was nobody. I felt like I was trapped and it wasn’t going to end. I didn’t know if my classmates were alive or even in the island anymore. We felt ignored from the rest of the world. Maria gave a perspective in life that will forever be with me. People don’t know how privileged they are until it’s ripped away.

[@isabellahermoso8819]

Bless you and your family. Will pray for you and the rest of the people in life changing crises

[@rikivip]

Así estamos en Venezuela, solo q aquí no ha ocurrido ningún desastre natural.

[@MS-ly4mx]

TheRikivip los unicos desastres que ocurrieron en venezuela y argentina (mi pais) son los políticos que tenemos.

[@seonghwasbae2771]

@@rikivip ay ese presidente! N9 HACE NADAAAA espero que estén bien de verdad

[@sunnyskies7883]

I feel so bad for these people. I’m grateful that I live in a state where we have food, water, electricity, I can’t imagine living in poverty. God bless these people.

[@gari426]

U shld have more likes

[@symmingly2073]

These people don't get payed enough. They're no different from a doctor or a paramedic, they save lives every day.

[@opfor1364]

Paramedics also don't get payed anything

[@mathematicalninja2756]

Nobody hets paid except banks

[@misfitleon8132]

Thank you for raising awareness with this documentary. I'm currently in Puerto Rico and this is exactly what's going on. Everyone's is losing hope and the level of anxiety has been through the roof. Everyone you talk to has gone to emergancy for one thing or another due to the massive amount of stress that's eating away on a daily bases. The majority of the people are still without light and with time you come to realize how much of daily routines from work to living is dependent on daily consumption of energy. The US is going to have to embrace the large amount of people exiting towards the mainland. Everyone I know has left or is leaving.

[@theblackswordsman7558]

David Williams whats wrong with the government.... Whats wrong with americas lack of support? This country is corrupt and its sad to be living in a place that has no power or water for over 100 days and counting. Truly this is a travesty and i do not wish this upon anyone. The hurricane came and destroyed the island

[@theblackswordsman7558]

David Williams what is your deal man? You living in the comfort of your home have no right to judge anyone who endured the hurricane. The Puerto Rican people disagree wholeheartedly with the politics or anything of that matter people just want to eat and drink clean water. People lost their homes and entire livelihoods. Do you believe that we care about the drama caused by Carmen Julin? Do you think we care about Donald Trump disrespectful behavior? You have no right and no word

[@apocalypticredix8538]

I don't know if the stats are right currently but i feel like suicide is 3rd lead causes of death, something not right with the food and water we're eating that makes us like this

[@blank1507]

David Williams “Useless people”... found the sociopath.

[@pizzaki582]

Why do foreign countries have to accept the responsibility of countries whose politicians and CITIZENS continue to make life worst for there own citizens.

[@jennyreyes3852]

They have $$$ for walls but not too feed the poor 🤦

[@jennyreyes3852]

@@as-guardianangel9360 they pay taxes too

[@jennyreyes3852]

@@as-guardianangel9360 and are human beings

[@xmelanie]

Hi, im Joe What exactly is the wall gonna do joe?

[@xmelanie]

Hi, im Joe depend on other people? I had to laugh.

[@xmelanie]

Hi, im Joe 🤣 sure joe, sure🤣

[@wendyknox-leet1034]

The quality of life for these people is just tragic, in the richest nation on this earth. Horrible, unchristian, unfeeling, irresponsible government.

[@TheBrockinater]

Wendy Knox-Leet God is dead

[@RickDeckardMemories]

You are absolutely correct, latinos are incapable to govern themselves. These idiots have the most incompetent and corrupt local government in the entire USA. That is of course if you consider them part of USA, which they are definitely not.

[@hallecute2]

Wendy Knox-Leet "Christian leaders in the US are responsible for it

[@SpiritOrb-tm8gf]

dmitriy40 what a bigoted statement, probably the worst on here! It's like you think corruption is genetic and some people are above tragedy, well I pray you never go through half of what these people have but also that you learn to have compassion for other human beings! Also, learn more about Puerto Rico and American history, because you clearly have gotten false information at some point, Must be the school systems where you are!!

[@gavcom4060]

dmitriy40 blown in from stupid town

[@jassilyovo1313]

I'm Puerto Rican. I currently live here. My parents still don't have a job. I missed a lot of days in school. And when we got back to school, I would leave at 12pm because we didn't have some teachers. It was like that until the last day of school. Every Puerto Rican had thoughts like this. It was not easy to get gas for the power plant. Super market lines were really long , and by the time we got in side everything was gone. There's still people on this day that still doesn't have power. And don't forget the fact that thousands of people died because of the hurricane and lack of power in the hospitals. Some people needed the power to stay alive. But the news only reported a few people dead.

[@ri0444]

Jassily OVO i hope you’re doing well now

[@MS-ly4mx]

Jassily OVO como esta todo ahora?

[@opfor1364]

Hola desde Guaynabo! Espero que te este llendo mejor.

[@amruta8965]

how are you now?

[@lizziemiss945]

The whole city was without power, gas, food or water for three days in Florida, and I've never experienced such hopelessness. Felt like a ghost town. It's one thing when your home or your neighborhood is affected, another when it's the whole city. It's scary and I can't imagine what these people feel after months this way.

[@onehour3000]

David Williams p

[@lylamillsteed6884]

Delovely 1 the US is definitely not broke. Do you see how much is spent on NASA research?? I know that the Australian government just gave the US $180 million towards research when Australia is struggling. Why is trump building a wall if he’s so broke?

[@ZFanz]

Just being broke, you will feel hopelesness

[@linnaamanda8685]

Bless these people

[@-KAWAAKOKAWAAMKAWAAAAAAAAAAA]

hi are you still here on KZbin If not I be sad

[@remembertosmile9891]

edit: i'm fine, i'm okay. i don't do well in sympathetic situations, so i'd greatly appreciate it if you didn't reply with anything thats trying to cheer me up, because i'm not suicidal anymore and i'm getting better thank you ( real post is down there ) I was planning on killing myself, I rode my bike about 5 miles away from my neighborhood to a city with large buildings I was planning on jumping off of. The buildings were too crowded and I went home. I saw this in my recommended and the thing the first lady said made me bawl for hours. It really made me contemplate everything and it really helped.

[@Bbylexx18]

Stay safe ❤️

[@amaethyst]

wherever you are now, alive or not, hope you are happy.. that is what important

[@rowanatkinsonn]

hey...we're here.

[@jinniejinchimm]

Stay strong okay? 😁❤

[@denisse4654]

Big oof

[@livedeliciously]

The difficulty of working at a job like this is that to do your job effectively, you have to really sympathize with the caller or you come off as disingenuous. However, you can't get too involved because it'll wear you down as well.

[@vii4709]

it’s a loophole. it’s very very depressing

[@its_himm_]

I know I talked to one of them and they weren't sympathetic and it really just made me want to end it more you really have to be empathetic have empathy that's what I meant she just said things like oh I'm sorry for you or that's bad that sucks like okay everyone else tells me that why can't you just tell me it's going to be okay that it's okay to make mistakes like Damm say that'll get better even if it's a lie

[@xerilaun]

I wonder how they deal with it 😕

[@bjorklikeskidneys8496]

r0sy_ m00n_ Everyone says stuff like, “I’m sorry”, “that’s bad”, but nobody tells me that it’s going to be okay and that makes me feel like no one cares

[@konan4175]

I read somewhere these powerful lines “I want to die, but please don’t let me die”. This must be the reason for their calls. Stay strong, you. Life is hard and miserable, but its rare and beautiful that we’re alive. ❤️

[@kristine6996]

My deepest thoughts and prayers go out to all of you ❣️👍😘

[@fmthisbadbitch]

Kristine Willems that's not gonna solve everything...

[@caldature1217]

Don't pray. Donate. Help. Take action. We need to stop relying on useless prayers and learn to take these matters into our own hands.

[@goatgaming3956]

Kristine Willems sorry man but thats not gonna stop me from cutting

[@emmettolson3499]

goat gaming they didn’t say it would. Where did that come from?

[@goatgaming3956]

Emmett Olson idk im stupid

[@LightUpTheElectro]

logan paul should watch this

[@fairhill2612]

LightUpTheElectro Yeah, he should visit San Juan and see how long he’ll live. I’d bet about 2 hours. 2 birds one bullet.

[@kyokyoniizukyo7171]

LightUpTheElectro The fact that this a joke, hurts my soul...

[@aft.webs9]

LightUpTheElectro yes

[@TakaoSenpai]

don't you think this comment is a bit disrespectful? Even though it's justified

[@princesscherry171]

Takao Senpai this was 5 months ago.. I think they know.

[@eliduran902]

It’s so upsetting seeing people who don’t have anyway of getting help, and it’s everywhere. We need to take care of each other and help one another instead of separating ourselves from issues just because they aren’t directly affecting us.

[@raketenlee8714]

The calls in the beggining were so chill to listen to. Respect to the ladies.

[@nashinan4517]

I've lived in Puerto Rico my whole life and Hurricane Maria was one of the worst experiences ever. The streets The houses The families The cries It was horrible Just imagine going to a gas station and having to make a 6 hour line just to get 5 gallons of gas

[@jiungz]

I can't imagine me doing this because I would break down crying

[@ericatard]

I want this job, but I don't think that will be good for my anxiety.

[@ashidosa]

- softie eri. // probably not :(

[@ajamoore9463]

I would go crazy if they die on me

[@mellovestodraw]

Tbh me too

[@egasutisna6144]

My anxiety sky rocketing just watching this video, thinking about what happen with them after the phone call

[@depressionuwu8498]

- softie eri. // same

[@marianadelcarmenortizzunig6816]

I remember I once dealt with a friend who was considering suicide. We had a deep conversation. All those heart attacks every time they said they wanted to die, the scrambling to try to find the correct words so they didn’t bury themselves more into their hole and trying to make them smile. Having that as a daily job, I could never.

[@rpelletier2771]

Incredibly heartbreaking

[@lori9885]

Those responders were born with big hearts. Nothing but love and respect for the heroes behind the line.

[@lillianarodriguez3640]

Puerto Rican women here and never knew about this -why aren’t we talking about this more??

[@thesmileyeffect]

This is extremely sad and disheartening, especially so because these are communities of black and brown faces that are being ignored.

[@Katya_Lastochka]

Eboné Smiley Why especially? We're all Adam and Eve's descendants.

[@UncleSam-ln8rp]

Stop seeing life on these terms. Note: There are also Euro-Puerto Ricans. Actually, even the darkest Puerto Ricans hold some sort of European ancestry.

[@blank1507]

She’s right. People of color are often left out of mental health services. It’s actual fact.

[@jalo7289]

Mae Flower wdym you don't know why. it's because they are white!

[@jalo7289]

Map Wolf yes it does. having little European doesn't make you 100% white.

[@curlygirl7779]

I really want to do this job when I'm older. I had a friend before he passed who would always look to me as a person to talk to with his depression. He would tell me I was an amazing listener and every time he talked to me his troubles would melt away and said my voice was very soothing. I hope he's looking at me and supporting me in heaven. I don't know how to get this job all I know is I was put on this earth to do it.

[@fbh22white]

I live in Puerto Rico and I can still remember how hard it was to cope with the pain of losing someone you care about because of the hurricane it was really difficult for me I lost my house I lost everything, I was always thinking of suicide and how I could be free from the pain and guilt. I just hope that none of you have to go thru the same pain.❤

[@edalys190]

I would come home so stressed everyday if i had this job. I'm too emotional, the moment i see someone crying, i cry. I would wanna do so much and i cant. Kudos to them and may God give them strength

[@layitupdown]

Imagine how stressful and hard their work is. I wouldn't even last a minute. Big respect for them❤️

[@freejuice6696]

I started crying so much when the First Lady was comforting the person in the phone. I needed that

[@EleniBelle]

15 seconds in and I'm already crying 😢

[@martalover17]

Eleni Belle I didn't cry, but I can agree. This is awful.

[@MommyEmmy]

My prayers go out to all the people suffering the after-math of hurricane Maria

[@dennislaw2135]

Extremely difficult job, may God Bless them with wisdom and knowledge to help restore a right way of thinking to those who suffer with suicidal thoughts.

[@thomasfischer5918]

Those people who are working in this center are beautiful. They gave me hope. I cried

[@Gamingchairenthusiast122]

I feel for my people, hope they save lives and tell the people on the phone that we do care about them and that we want them to live.

[@SlyRy]

They had to choose the thumbnail with her on two phones. This is serious business.

[@nikkijaneallison]

@SlyRy Omg I didn't realize that until I read your comment. The thumbnail made me laugh a little. I'm sorry.

[@pekopekoyama4945]

These wonderful people probably have no idea how amazing and comforting their words feel to someone who needs help, hearing someone say that they care and you’re important is the most comforting thing to me.

[@jeremiah3355]

They're not just words to comfort, it's hard truth. You ARE important, no matter how much you could hate yourself, there will always be people like me who love you for your mistakes, accept them and see what you are inside, what you want to be, and who you will be.

[@-KAWAAKOKAWAAMKAWAAAAAAAAAAA]

hi are you still here

[@lizziecolon320]

I’ve struggled with mental health issues since I was around 11, it’s been an uphill battle with myself. I was born and raised in Puerto Rico and I give EVERYTHING I HAVE to help my island. Fuerza mi gente, la lucha es larga pero somos fuertes como roble.

[@CartoonzInc]

I lost my dad to suicide in 2013, I wish he had reached out for help. I’m so proud of the individuals who reach out, you are worth it, you beautiful souls, I love you.

[@CartoonzInc]

osnapitzrai thank you! It’s been difficult, I have post traumatic stress disorder from it but I manage :)

[@euysi3897]

As someone who’s parents are from Puerto Rico, this honestly breaks my heart. It hurts so much for these people, going through what they’re going too. God Bless all these workers, you’re all absolute angels❤️

[@-KAWAAKOKAWAAMKAWAAAAAAAAAAA]

Are You Alive On KZbin If Not I Be Sad

[@cyb3r.punk13]

*Thank you Joan from England that helped me* *and thank you to everyone that are like these life-saving people*

[@cassidy8548]

💖

[@jackluke6209]

I cannot think of a more emotionally draining job. These people are heros.

[@ht_ccatales2393]

*in these types of situations you have to be careful who you hire. Because if you hire a bad hearted person who only shows good to your face but bad to your back, that person may end up crushing lives instead of helping lives.*

[@sarahargintaru1445]

two questions: 1) why is this is my recommended ? 2) why wasn’t this recommended earlier ?

[@siobhanfreeman780]

Idk how they hold it together I would just end up sobbing

[@christianmimi9305]

This is so sad😭

[@bangtaetaed189]

Christian mimi 100th like

[@nomiluxx]

A room full of LITERAL HEROES! Wow, this made me so emotional. My people have been through so much 💔

[@lyndsay369]

the suicide hotline has saved my life more than once. these people are angels

[@E10l]

Mine too

[@jasonpinto0497]

Mine too.

[@alteroua]

I called a suicide number a couple weeks ago because I was really wanting to end the pain, but I finally called. I was so proud of myself for reaching for help. I’m still going through the pain but a little bit not as worse as it use to be. I’m still proud of myself for calling!

[@tj-nf6dm]

how are you now? 💓

[@yuitachibana6145]

These people are god sent. Thank you for helping people like me realize there’s another day on the horizon, and that when it’s dark outside, you can see the stars shining so much more.

[@lovlydogs]

i started tearing up within the first 30 seconds - i can’t even begin to imagine how challenging this job must be. the responders are heroes. i hope they know that.

[@angelicav.4443]

as a puerto rican, being part of this devastating tragedy, it was terrible. and the previous government we had, Ricardo Roselló, kept resources to himself. He didn't do anything. It was all so stressful.

[@angelicaarroyo5222]

I'm so proud to say I work there, it's the hardest work, but knowing that you helped save a life is super satisfying.

[@ohnotofu2133]

My emotions aren’t strong enough I would break down crying.

[@americanlunitic3834]

Every worker of this place deserves the entire world

[@puxtabitch9184]

Im from Puerto Rico. I lived there for seven years... it’s my home. To top it off, I was very isolated and suicidal at one point.... this story rlly hits home for me

[@kermitthefrog7037]

Man these people are so amazing and strong I can’t imagine how hard it is to have this job

[@skoorbnimajnib5602]

When all else fails....read a book. Read many books. Use your life left without trying to restore hope. Hope is the road back to despair.

[@marian8229]

Talking to a stranger about my problems is just so weird. Never done it and never will.

[@iloveyouyoulovemeify]

loosing everything amd everybody you love will take a toll on the strongest person

[@bluesclues.]

every time the phone rang my heart broke just a little bit more

[@lilyavila773]

“They have money for wars but can’t feed the poor.” - Tupac Shakur. He knew what he was talking about

[@Daniela-sh1sy]

Bless this woman and man

[@boiboiboi2129]

Im from pr, and part of my family came here. Who disliked the video, im ashamed a humancan even do that.Im doing a project on suicide awareness and prevention. Anyone who is having thos thoughts..... There is still hope

[@chl_o.e_r]

BOI BOIBOI Hope is something we can't find. Hope leads us to despair... 😢

[@gabrielacortes5415]

I am Puerto Rican and I appreciate everyone

[@kyaraneedling2609]

If I worked there, I would end every call with “I love you”

[@nctvelvet363]

I'm so glad there are people like them like I don't even know how to comfort myself I am so thankful

[@alanissweetsun918]

I feel bad for being depressed compare to these people who lost everything.EVERYTHING. I'm so ungreatful wtf.

[@branholo5814]

Depression and suicide in a lot of people is really just narcissism and selfishness. When you think about the bigger picture, you step back and see that God blessed your life. Whenever you feel depressed, just thank God that you weren't born in a country like this

[@alanissweetsun918]

@@branholo5814 well... I don't believe in god and been tru lots of suicide attempt and i don't think i'm narcissistic but hey! Whatever right? Everyone is different Ahah

[@branholo5814]

@@alanissweetsun918 There's more evidence for God than for pure scientific random variables in the creation of life. I like your thinking though

[@ione3674]

@@branholo5814 I mean I believe people go through tough situations, some can't handle it, and it hurts them alot. Of course not everyone believes in God and if you do that is fine. I just feel like instead of doing something because a God, do it for you. People are putting themselves down and though it's all just about them it isn't a good positive thing, it isn't narcissism. Doing good for you, for others, rather than putting God first. I apologize if I came off rude.

[@branholo5814]

@@ione3674 Oh I was talking about people in the Western World who commit suicide on the pure basis of temporary situations of stress. Puerto Rico is a totally different story and we should have helped them a lot more. A lot of kids in the United States are bless to be living here and they commit suicide without thinking about how many good things they really have. You didn't come off rude at all

[@hoibsh21]

When you walk through a storm.........hold your head up high............and you'll never walk alone......This song make me cry.

[@sophb8302]

this must be such a hard job 💕 sending love

[@14oznalgenewaterbottle]

imagine the impact of having that job. they are so strong

[@wendyknox-leet1034]

I do not know how these people cope. So sad, so unfair when you realise our government is doing little to help! We are facing a worldwide mental health crisis and Trump wants to give tax breaks to the rich. God help us all.

[@jomarysrivera7366]

Wendy Knox-Leet No Puerto Rico is being lazy they have had debt for years they didn’t prepare well enough and now there excepting the u.s to pick it up.Thank god I left Puerto Rico before this all happened but my family still remains.

[@PigeonFlare]

@@jomarysrivera7366 So it's their fault they got hit with a natural disaster? It's their fault they're depressed? We shouldn't help? What's wrong with you?

[@jomarysrivera7366]

WhenCowsFly No im not saying that, why would I want that to happen to my family, my people? Now we know why they weren’t stepping up. They’re government has been horrible for years and they have done nothing to stop it but now with the latest scandal over there we now know where all the money Trump and many other celebrities have donated has gone to. Now that this as come to light they have realized how terrible they’re government is and now they are protesting and making a change. They never really thought about why aren’t homes and roads getting fixed after Millions and Millions of dollars have been donated until now.

[@jomarysrivera7366]

ArtTzi ‘, do you even realize what just happened to their government? And all you have to say is “shame on u” without a reasoning to why.

[@noonebossesthegarnet2890]

Isn’t Puerto Rico a small island rather than a huge country though? They have little to spare and their government isn’t really helping. The U.S. has one of the best economies in the world, no wonder they want America’s help!

[@emmasmith3286]

*This has to be really hard for the workers when they get home and think about the calls they received💔💔 greetings from Czech Republic 🇨🇿 :)*

[@user-cz9rq3xf5y]

I was a crisis response worker and crisis intervention coordinator at a small town of 7500 before, the mental and emotional stress that comes with the job is very draining, I’m surprised I lasted 6 years on the job before moving on, I always thought it would be a 9 to 5 job with a few OT here and there but I definitely thought wrong, there would be times I would work OT 10 shifts straight and I would only have 1-2 days off, the town has a very high-rate of suicide attempts and suicides because of how isolated the community is, I decided to accept a job offer as a Assistant Administrator for a nonprofit charity organization where I work very closely with low-income families, children, and youth, I love my job there and I think I would rather work there for the rest of my social work career.

[@lizageorge8923]

4:35 just imagine getting that call, that someone you love is in a position like that.

[@ebobota]

*The quality of life there isn't the best, however, as the lady that is working at the suicidal prevention center said, material stuff aren't the most important thing, since with time you can slowly recover, but you can't get your life back once it's gone.* (La calidad de vida allá no es la mejor. Sin embargo, como dijo la señora que trabaja en el centro de prevención, lo material no es lo más importante, ya que con el tiempo te puedes recuperar, pero no puedes tener tu vida de vuelta después de que se haya ido). *Recently, a storm passed through my country, and my house got flooded, thus many things were damaged, including almost all the furniture, clothing, etc.. Nevertheless, me and my family know that we can overcome this devastating situation.* (Hace poco (ayer ;_;), una tormenta pasó por mi país, y mi casa se inundó. Así, muchas cosas se dañaron, incluyendo casi todos los muebles, ropa, etc.. Sin embargo, mi familia y yo sabemos que podemos superar esta situación tan terrible). *I'm glad to know that they focus on such a significant task, at least there are people willing to help others with these kind of thoughts, unlike here, where I live.* (Me alegra saber que se enfocan en esta tarea tan importante, que por lo menos hay gente que están dispuestas a ayudar a otros con este tipo de pensamiento). *So if you ever get negative thoughs, remember that there is a lot of good moments and things to come yet, and that hard times will fade away. One's life is very valuable, so don't waste it and take care of it.* (Así que si alguna vez te llegan pensamientos negativos, recuerda que lo bueno está por llegar, y que lo malo va a desaparecer. La vida de uno es muy valiosa, así que no la desperdicies y cuídala).

[@Froyoz7]

this made me feel awful bc i’ve been depressed lately and i just stopped and realized how bad these poor people have it,, i want to find a way to help they deserve so much better 💔 mad respect to those workers

[@p3achy_142]

I’m from there and I have lost many people and it makes me sad that nobody really notices about us

[@trinskeetyaboi3938]

The smile she gave when preventing that one suicide... My heart!

[@yuh9850]

I could never do this job, if I knew that someone I just called and talked to died after, I’d be devastated

[@anniesiegel153]

Imagine having this job. Literally- LITERALLY saving lives

[@veganworldpeace2649]

This is horrific & tragic on every level.

[@loveu0214]

Thankful for these 12 people

[@jiniu4083]

I would end every call with "I love you".

[@cassidy8548]

me too

[@kaiya7278]

These workers are so incredibly strong. That must be one of the hardest jobs out there.❤️

[@mgm3216]

After watching this i got a urge to want to help those in need. I would love to have a job like that because i would put so much positive energy and help into those victims to let them take care of them selves and live longer.