INSTALL & REVIEW: HORNBILL SMART DOOR DEAD BOLT LOCK ELECTRONIC DEADBOLT WIFI

[@hujohnny7785]

This is the second home in which kzbin.infoUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU we've replaced our "regular" doorbell with a Ring video doorbell and we really enjoy it. It is very easy to install and it works very well, with a clear picture through the app and good in-home use (we added the chime, which is also easy to install and doesn't require another thought to use).

[@USDM_Jesus]

My dad got the hornbill the installation was really easy and the product feels really nice and it's very easy to work with.

[@fingerfeller]

thanks man you saved me, i also had to elongate the top hole , but i was having a total mess until finding your helpful video.. again thank you

[@AKay-xr9eb]

Thanks to your video, I just installed my smart lock with ease! Thank you very much!

[@dscorca]

Thanks for the video, installation looks pretty straightforward and easy. Of course I will certainly find a way to screw it up.

[@alamray]

its definitely easy. just dont forget to get the gateway G2 to connect to it by phone

[@Zanjeer12]

Your installation & explain amazing many thanks 🙏

[@ireneamato9844]

Thank you! La cambie yo sola siguiendo tu video!!!

[@kellyhenson2444]

I love the hornbill unit so far not a problem with it.

[@alexandreamccormick7481]

Hi there I have this lock on my new home. The deadlock will open and close when the key is in it but when the key isn't in it the deadlock will not slide over not even manually. If you try to lock it by the key pad it attempts to turn it slightly but won't go any further. Do you know what could be wrong?

[@jeremyevans7865]

I had the same thing happen

[@IamLyndsey]

Similar issue here. Installed the lock today, for me it will unlock manually and with the key. When using power functions the deadbolt doesn't even try to move. Deadbolt actuator issue I'm guessing 🤷🏼‍♀️

[@mr.hester5671]

Thanks... I plan to buy and install this because you made the installation look so easy...

[@alamray]

its been working well here. so far so good. good luck

[@brambo1956]

Hello, thanks for the video. Question: I have tot turn my key 3 times, to lock my door. Is that possible with this lock? ?

[@bigdaddykustoms1818]

left / right hand door setting fucked me up. thanks man

[@AndrewDeFaria]

I would like to have my front door act as much as possible like the car door on my Corvette. On the car door, with my FOB, when I approach my car the door will be unlocked because my FOB is in proximity. When I leave my car after a few moments it locks the door. Trying to implement this for the front door using the Hornbill I cannot easily do the "unlock the door when I approach" but the fingerprint sensor is good enough. However locking the door when I leave also can't be easily done. Now I have the gateway and have set it up with my Google Home. And I can say "Hey Google, lock/unlock the front door" however Google prompts for my PIN probably for so called security reasons. I'd like to configure Google Home's "Away" action, where Google Home notices I'm away and does things like sets my Nest thermostat to Eco mode, to also lock the front door. However, again, it asks for my PIN. Now if I'm leaving with somebody else I don't want to rattle off my PIN and have them hear it. Plus this is supposed to be a smart lock thus automated not including additional steps. Finally Google Home goes through steps to verify you are you given your voice so that you can do things like order stuff online using just your voice. Is there anyway to get Google Home to lock your Hornbill smart lock without this additional prompt for a PIN? This "lock front door" command would be done through a Google Home routine so it's not an actual voice command (though Google Home doesn't have any specific functionality to lock the Hornbill lock except by issuing a voice command. In the Google Home Routines there is a "Try your own" action where you type in text. I suspect that's being treated as a voice command and thus prompts for a PIN. If Hornbill (actually TTLock) had a better integration with Google Home perhaps they could work out a more secure and automated way to lock the door without requiring an additional voice PIN.

[@kleptodathief3946]

it does work with alexa but u need to have that wifi g2 adapter...i think it only works if u got alexa in the usa, im in canada but i could NOT get alexa to work..enabled the ttlock remote unlock in app, enabled the alexa ttlock skill, setup the voice code in alexa app, i do the 'alexa,open the door' command it says 'door doesn't support that' error

[@seawallbreeze9616]

Year and a half later how has it held up, would appreciate a follow up

[@alamray]

Watch my other Smonet video. I still have both and what's crazy. It's still on the same batteries

[@tinahaidara9642]

Thank you 😊

[@clydehamilton8056]

I installed the lock very easily. I do not have a smart phone and there are zero instructions how to program it without one. I called the help line. It was a joke as I did not understand one work said. Do you know if there is a way to program without a smart phone? I have a MacBook Pro if that is possible. Thanks in advance if you can assist as the seller does not help.

[@alamray]

i believe you need a phone and you need Gateway G2 installed and connected to your WiFi. i have the gateway i didnt have any issues. my friend tried to install without the gateway, he couldnt connect to it. its a bit disappointing they do disclose that you must have the gateway for it to work. the gateway is like $40.

[@iNerdMedia11]

so which app do you use with the smart lock because im seeing some people setting it up with the NextLock app and some use TTLock App???

[@alamray]

TTLock

[@AJones21]

👍🏿, ill attempt to put mines on tomorrow....good video

[@arielaveras1418]

Thenks

[@hareenthiranselvarasa4453]

Hi how is reset?

[@tedegusquiza8519]

Will it show you on the app if the door is left open? Or will it just lock the deadbolt assuming it is closed

[@kirubelasfawify]

Thanks nice and clear!!

[@hornbillsmartlocks4762]

Hi dear customer, this is Vivian from hornbill, thanks for your support, if you have purchased our smart lock please let me know. I will help you to activate the warranty, thanks again for your support. If you need any help please feel free to contact me, I will help you in time. Looking forward to hearing from you. Best wishes, Vivian Toll Free: [phone] Skype: live:.cid.b5e52ffce0052d2e WhatsApp: [phone] Email: [e-mail]

[@cvzdez]

My issue is when I try to lock the door from the inside turning the bolt. It's not turning

[@alamray]

disassemble the lock and leave the dead bolt in the door. try moving the deadbolt (locking unlocking manually) it should move freely. then assemble and leave the screws loose a little. try it again manually. it should be move freely. then tighten the screws. usually when u overtighten the screws it causes it to bind. good luck

[@DontFretBrett]

My favorite part was the grumbles about the loud kids

[@alamray]

Don't fret Brett. Everyone at some point may have kids.

[@kennethwilliams9042]

Bolts want drill all the way through bossman

[@latifmirza]

This video is for those who already know how to install or operate the lock

[@alamray]

many people actually found it helpful. which part did u struggle with?

[@umairhussain442]

I have a question do I really need extra hole to install?

[@alamray]

No u don't. I got a second one, I didn't drill the hole. It mounts fine without it.

[@umairhussain442]

@@alamray thanks

[@AlotlikeArham123]

How did you measure and align where to drill the hole?

[@alamray]

they give u a tool

[@Marccrutch]

Junk for that extra hole. Won’t buy bcuz of that

[@photolabguy]

This lock has failed for me in less than a year. Only lasted 7 months. The motor for the lock no longer works. I purchased a Schlage Sense smart lock. I should have bought that to begin wirh. No need to drill a hole in the door (WHAT WAS I THINKING) and use a additional wifi hub.

[@alamray]

Schlage is good stuff. Mine has been working well since I put it on. Maybe u got a dud..

[@dadood5187]

Can u show how to completely reset it if its paired to another account by accident

[@hornbillsmartlocks4762]

Here is how to reset your smart lock. kzbin.info/www/bejne/pqPFqJKKebJnqqs Firstly, remove one battery, and then insert it Secondly, press and hold the black button under the knob for 10s, you will hear the sound of DiDi Hi dear customer, This is Vivian from hornbill, thanks for your support, if you have purchased our smart lock please let me know. I will help you to activate the warranty, thanks again for your support. If you need any help please feel free to contact me, I will help you in time. Looking forward to hearing from you. Best wishes, Vivian Toll Free: [phone] Skype: Vivianhornbill WhatsApp: [phone] Email: [e-mail]

[@timshelton4303]

didn't bother to see if the keypad worked ?

[@alamray]

I have had this lock for more than a year now. Running on the same batteries and with no hiccups.

[@huggybear2638]

what is the number pad for if you have to use cellphone. And if you can use the number pad how do you program it

[@alamray]

u program the keypad with cell phone. its easier to open the lock with the keypad than the phone

[@huggybear2638]

@@alamray I managed to use the cellphone app. But now when I press the LOCK it UNLOCKS and when I press the UNLOCK it opens???? The other thing is that I put a KEYPAD code in using my cellphone app. But when I insert the keypad code and press # it locks but will not open by pressing the code and # again.

[@alamray]

@@huggybear2638 watch the video carefully, there is a tiny reverse switch in the lock u need to push it. I think u have it reversed. Maybe your door hinge is opposite.

[@huggybear2638]

@@alamray Thanks. changed the switch. Now works perfectly

[@alamray]

@@huggybear2638 sweet

[@Nojintt]

Hows it holding up? You still like it? Any issues you've seen?

[@alamray]

No problems so far!

[@tsteel80]

I'm having a lot of Bluetooth connection issues with mine. Keeps telling me to turn it off for 10 sec then restart.

[@alamray]

Contact their service they are fast to respond.

[@amakaiyizoba1967]

I had bought one of these but its missing the dead bolt

[@alamray]

Contact them. That's odd

[@angeldavila4669]

do they charge for using 🤔 the app?

[@alamray]

No it's free

[@alamray]

Yes it does

[@angeldavila4669]

@@alamray you just said no its free

[@iberianlion1459]

What’s the battery life?

[@alamray]

Since the day I had it, battery still shows 90% today . So it seems to last very long

[@Roman-uv7ch]

Can use keypad with out the app? If yes , I believe default password 123456 how I can change password to my own password? Thanks

[@alamray]

you change it with the app. were u able to connect to it on your phone? in there, there is settings where u can set the codes. its kind of lame if u ask me. it would be nice if u can also set it outside without the need of a gateway or a phone and app. but it is what it is.

[@williampinos283]

I install one but wend I lock I press lock from my phone unlock wend I unlock it lock what can I do

[@alamray]

There is a direction switch inside. left right. Change the direction of it.

[@hornbillsmartlocks4762]

Hi William, This is Vivian from hornbill, please don't worry, I will do my best to help you. If your lock is backward, I know how to help you, please don't worry and follow the steps. 1. Open TTLock App>Click Settings>Click Door Opening Direction>Select Open to Right, check if it works. If no, select open to left. 2. If you didn't find the Door Opening Direction button, please open your App Store or Google Play>Search TTLock>check if you can update it, if yes, please update your App and check if you can find the Door Opening Direction button, and follow the step 1. 3. If your App is the new version, please Open TTLock App>Click Settings>Firmware Update>Click Update, please make sure Bluetooth is turned on and your App close to your lock with 5 meters. 4. If you can't update your lock, please send me your lock number, we have sent the new version to your lock Open TTLock App>Click Settings>Click Basic>Lock Number, please take a screenshot, send it to me. Hoping to hear from you soon. Best wishes, Vivian hornbill Customer Service Team Toll Free:[phone] (Available after 6:00 P.M. at Pacific time if need) Skype: Vivianhornbill WhatsApp & Imessage: [phone]

[@sylas4672]

How do u set the pass word?

[@alamray]

Through the app

[@sylas4672]

@@alamray thx 🙏

[@kleptodathief3946]

does it work with alexa or google voice?

[@alamray]

No but even if it did. U would still need to unlock your phone before it sends the command. It becomes a hassle. I have a myq for my garage which works with Google but it wouldn't do any command without unlocking the phone

[@kleptodathief3946]

@@alamray thx, so its not bad if ur phone is already unlocked? i got that hornbill version with the g2 wfii adapter, hopefully it works with alexa in canada, i read it only works in usa only , i get the doorbolt tommorow so i won't know until then....

[@alamray]

@@kleptodathief3946 I use the keypad the most. Easy to touch.

[@hornbillsmartlocks4762]

Hi Klepto, This is Vivian from hornbill, thanks for your question. I will help you, did you find two cards in the box? 1. The thickness of the door needs to be 1.5 --1.9 inches. The front part of the door lock is 5.4 inches and the back part of is 6.5 inches, and the deadbolt deeper can be adjusted (2 3/4 inches to 2 3/8 inches ) 2. This smart lock need to drill 2 holes in the door, the diameter of the big hole is 2.2 inches (55mm), The diameter of the small hole is 0.4 inches (10mm). Could you please to contact me? I will help you to drill the hole, and please check the new video link, hope it can help you. If you have any questions please feel free to contact me, I will do my best to help you. Looking forward to hearing from you soon, thanks again for your support. Have a great weekend. Vivian Email: [e-mail] Toll Free: 866-985-9909 Skype ID: Vivianhornbill WhatsApp ID: [phone] FaceTime ID: [phone]

[@kathy2709]

Literally the worse smart lock I’ve ever gotten IN LIFE. Does NOT lock remotely. Does NOT accept ANY codes I have for unlocking. Not the temporary. Not the permanent. NOT SHIT. if I could just rip this off my door and throw it-I would.

[@alamray]

you might have done something wrong, mine works well remotely but you need the G2 gateway, and TTLock app, and it takes codes and work fine. did you try contacting their service? they are really great at support and product replacement if anything

[@hornbillsmartlocks4762]

Hi dear customer, This is Vivian from hornbill, thank you so much for your feedback, I'm so sorry to hear that, maybe you don't have the G2 gateway, so you can't remotely unlock or lock the door anywhere, please don't worry, I will help you to get the gateway, and I will help you to solve all issues, could you please you to contact me? I would be grateful for your kindness, thank you so much for your support. Look forward to hearing from you soon. Best wishes, Vivian Email: [e-mail] Toll Free: 866-985-9909 WhatsApp: [phone] FaceTime:[phone]

[@fremon9158]

@@hornbillsmartlocks4762 I’m having a problem with setting a passcode on the lock and how can I integrate my family all together on the same app

[@vladimirantaki]

​@@hornbillsmartlocks4762 Hello Vivian, I have a question for you if you don't mind: I live abroad and have a condo in Canada. I'd like to install a Hornbill Keyless Entry Smart Front Lock in order to give remote access to friends or potential tenants. From what I understand I need a Gateway unit. Is that all? The condo doesn't currently have an active WiFi connexion, is that a problem? How exactly can I access the lock and entry logs from abroad? Thank you very much for your help. Have a nice day !

[@hornbillsmartlocks4762]

@@vladimirantaki Hi Vladimir, thank you for your question, if you want to remotely control the door, only when you have the gateway, and the gateway needs to close to the lock, and it works with WiFi. If you don’t have WiFi in the house, you can share the code with your guests. You can get the one time/permanent passcode without Wi-Fi. If you have any questions please let me know.

[@javcube]

hello, can you create temp passcodes when you are away of the house with the app (the lock is connected to wifi?)

[@alamray]

Yes

[@javcube]

@@alamray wow, thanks for the quick reply. It's still needed the gateway, isn't?

[@alamray]

I think so yes. I have the gateway

[@matthewmehr1736]

My bolt does not extend out

[@hornbillsmartlocks4762]

Hi Javier, this is Vivian from hornbill, thanks for your question, yes, when you add the gateway to your smart lock, you can generate/delete the passcode anytime anywhere. You can remotely unlock/lock your smart lock anytime, anywhere, and also you can use the Alexa to voice control your door. Which is no longer to be limited by the Bluetooth. Meanwhile, it supports to share, modify, and delete E-key anytime, anywhere. Real-time monitoring of door status, battery life and unlock activity logs. If you need any help please feel free to contact me, I will help you in time, and I will help you to activate the warranty, thanks again for your support. Looking forward to hearing from you. Best wishes, Vivian Toll Free: [phone] Skype: live:.cid.b5e52ffce0052d2e WhatsApp: [phone] Email: [e-mail]

[@danielm593]

How do you get the assigned passcodes to LOCK?? The ones I assign can only unlock. Useless like this, not being able to lock the door when leaving the house

[@alamray]

You don't need a code to lock. Just hold the lock button on the app or the device

[@alexandreamccormick7481]

@@alamray how do guests lock it when leaving who don't have the app? You give them a code to unlock but how do they lock when complete?

[@alamray]

@@alexandreamccormick7481 hold #. it locks

[@elmamirdan397]

What size drill hole was it?

[@alamray]

Quarter but I installed another lock without it. I don’t think u need it. It just prevents the lock from moving around.

[@elmamirdan397]

@@alamray - ok TY